Tags |
|
|
Links |
|
|
Will You Add? - Managing Service Minutes
When a professional meeting, event or conference planner goes to evaluate the suitability of a venue for a client this is called a site inspection. There are three basic areas to be considered: Appearance and accessibility of the location Service and quality of catering Amenities and special features.Without a doubt, choosing a venue for your affair is the most significant aspect of the event planning process. No venue=no event. Choosing the proper setting for your organization is of paramount importance. If you find yourself in a position where you are unable to have a professional planner perform a venue inspection for you, the following checklists should get you started.Appearance & Accessibility (Outside) When you initially approach the building, is the fa?ade well maintained and pleasing to the eye? Is there someone available to greet you at the door and direct you where you need to go? Is the location centered and roughly equidistant from the areas from which your
Here are a few tips that just might help you find the perfect truck driving job. Whether you’re brand new to the trucking industry or whether you’ve been driving for years, you really should take a moment to read this information. With so many open positions available right now, you can afford to be choosy. The key to a successful truck driving job search is to take your time while researching your opportunities. And that’s exactly what our first tip is about.Know what you want now and long-termBefore you start interviewing, think about the type of truck driving job you want. There’s more to driving a truck than simply getting behind the wheel. Do you want long hauls? Short hauls? Do you want to be involved in the pick up and delivery of your loads? Are you interested in an owner/operator opportunity? Now or in the future, do you think there’s a chance you’d like to move into management?Research the truck driving companyOnce you know what it is you’re looking for from a truck driving job, find companies offering those opportunities
Many dealerships are not paying enough attention to the relationship between time and money. And that one area represents one of the greatest opportunities we have in improving service departmental profits. So let’s see how we can improve this situation and start returning the profits we need and deserve.
We will start at the really basic level. What does a Service Department do to make money? They hire technicians who work on equipment and they charge the customers for doing that. In other words they hire techs and bill out their time one way or another. Sure there can, and should be, other income streams such as outside labor and materials, sublets, shop supplies, vehicles etc, but the basis of any service department is to sell time. They buy time from their employees and the sell it to their customers, and hopefully at a profit.
OK, so now that we all agree that the function of a service department is to sell time can we also agree that the service manager has to manage this resource efficiently so that at the end of the day he produced a profit? We all know that the way we measure time is in years, months, days, hours, minutes, seconds, nanoseconds etc. The most common measurement for service departments is in hours; that is the one we are most accustomed to. We pay technicians by the hour; we have a labor rate by the hour, our reports account for billing hours, etc. But I propose and strongly believe that hou
If you've researched your market, thought over the pros and cons of a home-based business, and decided to go ahead, it's time to put together a business plan. Developing a business plan forces you to take an objective and critical look at your business idea. Even more, the finished product is a tool that will help move your business toward success. A business plan should be neat, written clearly, and should include several things. The cover page should list the business name, address, mailing address, telephone number and the name(s) of the owner(s). Identify your primary goals and objectives. Next, give an accurate and concise description of the business: -What is the principal activity? Be specific. Give product or service descriptions.-How will the business be started?-Why will it succeed? Promote your idea. Use your market research.-What skills and experience do you bring to the business? Marketing is the core of your business. Carefully think about the following questions,
Many dealerships are not paying enough attention to the relationship between time and money. And that one area represents one of the greatest opportunities we have in improving service departmental profits. So let’s see how we can improve this situation and start returning the profits we need and deserve.
We will start at the really basic level. What does a Service Department do to make money? They hire technicians who work on equipment and they charge the customers for doing that. In other words they hire techs and bill out their time one way or another. Sure there can, and should be, other income streams such as outside labor and materials, sublets, shop supplies, vehicles etc, but the basis of any service department is to sell time. They buy time from their employees and the sell it to their customers, and hopefully at a profit.
OK, so now that we all agree that the function of a service department is to sell time can we also agree that the service manager has to manage this resource efficiently so that at the end of the day he produced a profit? We all know that the way we measure time is in years, months, days, hours, minutes, seconds, nanoseconds etc. The most common measurement for service departments is in hours; that is the one we are most accustomed to. We pay technicians by the hour; we have a labor rate by the hour, our reports account for billing hours, etc. But I propose and strongly believe that hou
Today more and more people are using the Internet and the number of older users is increasing fast. The internet is becoming an important source of news and information. With the popularity and widespread usage of Internet, the popularity of ecommerce business is also spreading like a wildfire.To get by any ecommerce business or online business or set up retail storefront successfully, Internet credit card processing service plays a very important role. If your ecommerce business is still not laced with Online Merchant Account or credit card merchant services, consider getting one without wasting any more precious seconds. Only then you will conduct online ecommerce business successfully. Because Internet credit card processing service is the best way to process clients’ payment online.First of all we discuss about what online merchant credit card services are and how It work? An online merchant credit card services is a service that facilitates you to make payments or accept payments online for you. Online credit card merchant services work thro
OK, so now that we all agree that the function of a service department is to sell time can we also agree that the service manager has to manage this resource efficiently so that at the end of the day he produced a profit? We all know that the way we measure time is in years, months, days, hours, minutes, seconds, nanoseconds etc. The most common measurement for service departments is in hours; that is the one we are most accustomed to. We pay technicians by the hour; we have a labor rate by the hour, our reports account for billing hours, etc. But I propose and strongly believe that hou
1. Establish a brief and stick to it.What do you want your chairs to do?Comfort: Not many suppliers will sell you a chair that is ‘uncomfortable’, so ask your supplier what makes their chairs comfortable. Ideally, ergonomically shaped seats and backs provide the best comfort over a long sitting. Beware of thick upholstery; it may appear attractive but is often of a very cheap grade that is prone to premature degradation. Thin, dense foams offer greater comfort over time, and will last far longer.Storage: If you have limited storage space, perhaps you require folding or stacking chairs. Should you have room for stacking chairs, these are usually more comfortable and durable. Of all the folding chairs available, there are only about five models that are really any good; look out for brand names like Virco and Samsonite. For large installations, storage should be a key consideration. Your chairs should last a minimum of 20 years; if you need to store them at any time, you’ll be far happier if they stack- the higher the better.
OK, so now that we all agree that the function of a service department is to sell time can we also agree that the service manager has to manage this resource efficiently so that at the end of the day he produced a profit? We all know that the way we measure time is in years, months, days, hours, minutes, seconds, nanoseconds etc. The most common measurement for service departments is in hours; that is the one we are most accustomed to. We pay technicians by the hour; we have a labor rate by the hour, our reports account for billing hours, etc. But I propose and strongly believe that hou
If you’ve spent any time at all browsing through forums on teaching English in Japan, you’ve probably run across more than a few horror stories. Topics range from working hours and conditions way in excess of what’s in the contract, to horrible living conditions and exorbitant rent.Some of this is avoidable if you take a careful look at your contract and ask the right questions before you take a teaching position. One of the most important part of the contract are the contact hours. We’ll look at this first.Contact Hours – What They AreContact hours are actual hours spent teaching or being “in contact” with the student. The industry standard for full-time sponsored ESL instructors is 22-27 per week. They are not the same qualitatively as office hours. You can’t get up and get a glass of water, chat with a friend at the water cooler or check your e-mail during contact hours—though you can during regular office hours at most regular jobs.The point is -- if you directly compare office hours and
We will soon see examples of how minutes can add up to make the difference between making a profit and losing money for a service department. At $80 per hour, one minute per day per tech is about $2,700 in a year! Did you ever think that one drop from a leaking faucet can fill a swimming pool in a year! You don’t need a calculator to imagine how many dollars are going out the door when you think that just one minute per day for just one tech represents that much potential revenue.
Now if the product that our service departments sells is time and we measure it in minutes let’s see what a typical day might look like. For our hypothetical service department on a typical day for the sake of simplicity we have 6 technicians working an 8 hour day. Each tech has 8 hours or 480 minutes to work that day and for the service manager to sell that day. Our six techs have a total of 2,880 minutes available that typical day which the service manager can try to sell.
Every morning your service manager starts the day with a fresh inventory of 2,880 minutes and he has to do the best he can to utilize those 2,880 minutes wisely. At the end of that day he has no carry-over of those minutes; the minutes that were not sold are gone forever and he has to start off the next morning with another fresh inventory of 2,880 minutes. His inventory has a shel
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.atriclecheck.com/article/13784/atriclecheck-Managing-Service-Minutes.html">Managing Service Minutes</a>
BB link (for phorums):
[url=http://www.atriclecheck.com/article/13784/atriclecheck-Managing-Service-Minutes.html]Managing Service Minutes[/url]
Related Articles:
Security Cameras in Nursing Homes - Useful or Wasteful?
Web Branding Matters -- Part One
Bookmark it:
|