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    Planning To Buy A Home
    When you're considering buying a home, it's very important to take into account all of the other expenses apart from your main mortgage repayments. It's extremely easy to convince yourself that your mortgage repayments are going to be the only major expense that you have in any given month but it's very important to remember that you have to live as well.Where a lot of people run into difficulties is that they assign to large a part of their income for the mortgage repayments and don't take into account any other possible debts that they may be running up as well as normal living expenses that you'll encounter day to day and any unforeseen expenses that you won't be able to quantify in advance.The most obvious of these to keep an eye on is credit card debt. It's very easy just to pull out the credit card and keep spending without really keeping track of what you're doing. The credit card companies are very much set up in a fashion that will allow you to spend more than you can afford and then regret it for an extended period of time afterwards.The sign-up process for credit cards has become extremely efficient and the main problem with this is that it will allow you to look at getting additional cards every time you run into difficulty and max out your current ones. There are also all sorts of other forms of quick credit that will allow you to dig yourself out of a hole in the short term but usually will create more problems in longer-term.So how do you avoid the potential pitfalls of these urges to run up more short-term debt
    ame with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the

    Trust and Productivity
    When two people trust each other, their relationship is productive. When two organisations have trusting relationships and interactions their relationship is productive. When trust is violated, relationships are unproductive and organisations and individuals suffer.The definition of trust does not include any element of good or bad. Two criminals may trust each other. It does not have any element of right or wrong. Two people with diametrically opposing views believing each is wrong may trust each other.Trust is a personal issue. It indicates a willingness to become vulnerable to another person or organisation based on positive expectations of their conduct.In their article posted on beyondintractibility.org, Lewicki and Tomlinson describe two types of trust; Calculus-Based Trust (CBT) and Identification-Based Trust (IBT).The former is the style of trust which builds early in a relationship. CBT is the trust calculated as a result of the impact of incentives to stay in or leave the relationship.IBT is the trust developed later in a relationship. IBT is the trust developed when individuals have a deeper understanding of each other through repeated interactions.When Identification-based trust is developed, goals and values become shared. Meetings are required less frequently. Audits of processes become a shared and welcome responsibility. Developing and adhering to specifications becomes a less time consuming task. Differences in opinion created by low levels of understanding of corporate philosophy and culture are redu
    “Last year, the Minneapolis-St. Paul area had an inventory of 600 foreclosed homes at any given time, and this year we will easily reach 900 homes,” Propp said.

    “The days of only inner city broken down properties are over,” he said. “Some foreclosures are in gated and golf course communities. Anyone can have financial problems and a lot of people live close to the edge.”

    “Being an REO agent seems to be the latest fad in real estate,” said Propp, a 26-year industry veteran who knows the ropes. “Everyone and their Dad have been asking about it.

    “And recently a number of the guru real estate agent trainers out there have jumped on the bandwagon with so-called wonderful course material for becoming a foreclosure agent specialist,” he said. “I get e-mails everyday from these gurus who hawk their books and seminars about making a fortune in foreclosures.

    “I am a bit leery of these ‘specialists’ since most seem more about you paying them money,” he added.

    Break in with BPOs

    “For the most part, the best way to get noticed is to offer to do the grunt work of the foreclosure industry -- performing Broker Price Opinions or BPOs,” Propp said. “Agents who do this on a regular basis tend to get noticed.”

    Harry C. Richardson, an independent broker and Realtor based in Albuquerque, said, “There is no substitute for experience.”

    But prior to six years ago, Richardson had little experience in the REO market.

    Although New Mexico has not experienced the housing market lows and highs of the Florida, California, Michigan and Ohio markets, Richardson read the signs and saw a bright future in the REO/foreclosure business.

    To get a foot in the door, Richardson googled asset management companies and e-mailed BPO hiring managers for a chance. After six months of performing BPOs, he struck out on his own.

    “It is important to accurately place a value on the asset (property) because the person (or bank) holding the REO is relying on you,” Richardson told Real Law Central.

    Just like anything else, once you build a good reputation, word gets around.

    FNF steps up

    In August 2003, Fidelity National Financial launched its Web site dedicated to marketing bank-owned properties. BuyBankHomes.com opened with 7,000 REO listings which has grown to more than 25,000 post-foreclosure properties, thanks to Fidelity subsidiary Fidelity National Asset Management Solutions’ (FNAMS) relationships with 22 lenders and thousands of REO brokers with relationships to other lenders.

    BuyBankHomes.com recently featured more than 400,000 bankruptcy listings and nearly 230,000 post-foreclosure properties. At the same time, RealtyTrac offered multi-state searches for 550,000 foreclosure properties, and reported that one out of every 886 homes in the nation are in some phase of foreclosure.

    Last year, Tom Di Mercurio, a veteran specialist in defaulted properties, launched Mercury Alliance which works with lenders in 15 U.S. markets dealing with homes, condos and other properties that go south.

    Any significant increase in interest rates triggers a rise in lender-owned properties for resale – and opens the doors to more foreclosed homes, Di Mercurio said.

    A rose by any other name

    “There are no special legal requirements except to be licensed in the state jurisdiction in which you operate,” DiMercurio told Real Law Central. “A broker is a broker is a broker. It’s the same with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the s

    Is the Customer Really King?
    We often hear ‘the customer is king’. I don’t believe it.First, many customers do not behave like kings. Some act more like ruffians than royalty. You might want to disregard this kind of customer altogether. But it’s tough to disregard a king.Second, in certain cultures, the king was revered but also feared. Hardly the best metaphor to bring closeness between your customers and your staff.Third, the idea of a king implies that everyone else is not. I don’t see the benefit of putting your customers on a throne if it means you and your team must live below them.Perhaps it makes more sense to say ‘the service provider is king’. I mean this in the most responsible way.A benevolent king once traveled his realm in the disguise of a common man. He went to see for himself the quality of life his people experienced each day. Upon his return he made the changes required. If the streets were dirty, he had them cleaned. If a government office was ineffective, he had it fixed. If the people lacked some important goods or service, he arranged for needed improvements.Key Learning Point -------------------------------------------------------------------------------- If you were the benevolent king or queen, reigning over your service domain, what changes would you make for the better?Royal Action Steps -------------------------------------------------------------------------------- Search your organization in the disguise of a common customer. Visit your company website. If it's slow or confusing, get it
    es.

    “I am a bit leery of these ‘specialists’ since most seem more about you paying them money,” he added.

    Break in with BPOs

    “For the most part, the best way to get noticed is to offer to do the grunt work of the foreclosure industry -- performing Broker Price Opinions or BPOs,” Propp said. “Agents who do this on a regular basis tend to get noticed.”

    Harry C. Richardson, an independent broker and Realtor based in Albuquerque, said, “There is no substitute for experience.”

    But prior to six years ago, Richardson had little experience in the REO market.

    Although New Mexico has not experienced the housing market lows and highs of the Florida, California, Michigan and Ohio markets, Richardson read the signs and saw a bright future in the REO/foreclosure business.

    To get a foot in the door, Richardson googled asset management companies and e-mailed BPO hiring managers for a chance. After six months of performing BPOs, he struck out on his own.

    “It is important to accurately place a value on the asset (property) because the person (or bank) holding the REO is relying on you,” Richardson told Real Law Central.

    Just like anything else, once you build a good reputation, word gets around.

    FNF steps up

    In August 2003, Fidelity National Financial launched its Web site dedicated to marketing bank-owned properties. BuyBankHomes.com opened with 7,000 REO listings which has grown to more than 25,000 post-foreclosure properties, thanks to Fidelity subsidiary Fidelity National Asset Management Solutions’ (FNAMS) relationships with 22 lenders and thousands of REO brokers with relationships to other lenders.

    BuyBankHomes.com recently featured more than 400,000 bankruptcy listings and nearly 230,000 post-foreclosure properties. At the same time, RealtyTrac offered multi-state searches for 550,000 foreclosure properties, and reported that one out of every 886 homes in the nation are in some phase of foreclosure.

    Last year, Tom Di Mercurio, a veteran specialist in defaulted properties, launched Mercury Alliance which works with lenders in 15 U.S. markets dealing with homes, condos and other properties that go south.

    Any significant increase in interest rates triggers a rise in lender-owned properties for resale – and opens the doors to more foreclosed homes, Di Mercurio said.

    A rose by any other name

    “There are no special legal requirements except to be licensed in the state jurisdiction in which you operate,” DiMercurio told Real Law Central. “A broker is a broker is a broker. It’s the same with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the

    The Future of eCommerce Store Development!
    As a long time web designer I've dealt with any number of eCommerce options over the years. In general you've always had two major options:1) You build and code from scratch. This required a great deal of knowledge in various coding languages in addition to the ability to design an attractive interface which will work within the construct of the website's structure.2) You pay a company with pre-built systems. This was not only extremely expensive but rarely allowed you freedom to create any sort of pleasing design as it would have to conform to their limited header/footer customization.Well, I've seen the light now! The future is here and (unfortunately for people in "the business" like me) it's unbelievably easy to do.These free solutions are Open Source based online shop e-commerce solutions that are available under the GNU General Public License. They all contain a rich set of out-of-the-box online shopping cart functionalities that allows store owners to setup, run, and maintain their online stores with minimum effort and with no costs, fees, or limitations involved. Most of these Open Source solutions provide an e-commerce platform, which include the powerful PHP web scripting language and the fast MySQL database server. With no special requirements, they are able to run on any PHP 4.1+ enabled web server running on Linux, Solaris, BSD, Mac OS X, and Microsoft Windows environments.Unbelievable right? Well,, it's true and I'm loving it.In addition to the obvious advantages of these open source stores,
    ment companies and e-mailed BPO hiring managers for a chance. After six months of performing BPOs, he struck out on his own.

    “It is important to accurately place a value on the asset (property) because the person (or bank) holding the REO is relying on you,” Richardson told Real Law Central.

    Just like anything else, once you build a good reputation, word gets around.

    FNF steps up

    In August 2003, Fidelity National Financial launched its Web site dedicated to marketing bank-owned properties. BuyBankHomes.com opened with 7,000 REO listings which has grown to more than 25,000 post-foreclosure properties, thanks to Fidelity subsidiary Fidelity National Asset Management Solutions’ (FNAMS) relationships with 22 lenders and thousands of REO brokers with relationships to other lenders.

    BuyBankHomes.com recently featured more than 400,000 bankruptcy listings and nearly 230,000 post-foreclosure properties. At the same time, RealtyTrac offered multi-state searches for 550,000 foreclosure properties, and reported that one out of every 886 homes in the nation are in some phase of foreclosure.

    Last year, Tom Di Mercurio, a veteran specialist in defaulted properties, launched Mercury Alliance which works with lenders in 15 U.S. markets dealing with homes, condos and other properties that go south.

    Any significant increase in interest rates triggers a rise in lender-owned properties for resale – and opens the doors to more foreclosed homes, Di Mercurio said.

    A rose by any other name

    “There are no special legal requirements except to be licensed in the state jurisdiction in which you operate,” DiMercurio told Real Law Central. “A broker is a broker is a broker. It’s the same with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the

    I Want My Money Back
    No matter what you do, there will come a time when a customer will ask for a refund for some reason or another. Do you give it to them? That depends. If you have an unconditional money back guarantee, there's no question. Refund the money -- no questions asked. What if you have no stated guarantee? What would you do? How would you proceed?Your best course of action will normally be to go ahead and negotiate a refund. Perhaps it won't be a full refund, but one that both you and your customer feel comfortable with. The time and effort you would invest to argue over it is most often not worth it. Consider this: Determine how much one hour of your time is worth. Determine how many hours you've spent dealing with this person. Do the math. Compare your total with the price the customer paid. Is it worth it? You'll spend tons more "money" in your wasted time and effort. Neither of you will walk away happy. And don't forget that unhappy customers are the most vocal about the treatment they received.Listen carefully to the feedback the customer provides you and chalk it up to a business lesson.
    00 bankruptcy listings and nearly 230,000 post-foreclosure properties. At the same time, RealtyTrac offered multi-state searches for 550,000 foreclosure properties, and reported that one out of every 886 homes in the nation are in some phase of foreclosure.

    Last year, Tom Di Mercurio, a veteran specialist in defaulted properties, launched Mercury Alliance which works with lenders in 15 U.S. markets dealing with homes, condos and other properties that go south.

    Any significant increase in interest rates triggers a rise in lender-owned properties for resale – and opens the doors to more foreclosed homes, Di Mercurio said.

    A rose by any other name

    “There are no special legal requirements except to be licensed in the state jurisdiction in which you operate,” DiMercurio told Real Law Central. “A broker is a broker is a broker. It’s the same with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the

    Tips for Business Websites
    Web Design, as design in general, is subject to changes and trend influences. Words like “fresh, modern, innovative” seem to conquer the world of design while artists strive to discover new directions. Websites are different: objectives, resources and users are the factors shaping the profitability of a site.The truth is that web design is not easy. There are several factors shaping the web layout and the architecture of a site, some see them as rules, others believe there are no rules at all. Yet, as far as business websites are concerned, there are some guidelines.About Us and Contact UsThe role of a business website is to represent a company and its products on the web, describing the company’s objectives and providing enough information for the users. Users want to know who they are dealing with. The “about us” area should enclose general information about the management team, company history and company philosophy. This is also the right place to display photos of the team and the managers for a simple reason: pictures enhance credibility, as people believe that you are not trying to hide.Some websites show within the “about us” category maps and addresses for the company, while others use a “contact us” area where they display contact forms, phone and fax numbers or department emails. For some users there is nothing more annoying than being forced to fill in long contact formularies or registrations. Try to avoid such practices. Let your users decide if they want to fill in all the details or if they’d rather save some time a
    ame with a buyer’s agent.”

    Be an aggressive, hard-working agent, he advised, adding that by law, all listings are the property of the ‘broker.’

    “The documentation in typical residential mortgages and foreclosures/REOs should be similar, but since we are involved with the removal and elimination of property rights, there is a formidable body of civil law to protect owners/borrowers from the elimination of their property rights,” he said.

    “Most residential brokers/agents seldom deal with eviction and cash-for-keys or the problems associated with a ‘botched’ foreclosure – where all the regulations have not been scrupulously followed,” Di Mercurio said. “Otherwise, not much is different.”

    Rather switch than fight

    The switch from traditional residential properties to REO’s does demand a different mindset, and you must cater to the schedule of the lender or client, he said.

    “Doing REO’s is a 24/7 job including property management which gives rise to custodial liability,” Di Mercurio said. “After two years of operating, I am just now opening a ‘regular’ side to my REO brokerage with buyer’s agents and non-REO sellers’ agents.

    “Understanding the deliverables of lender clients is a must – and while 90 percent of it is the same, managing the 10 percent difference can be difficult,” he said.

    Wanted: Superhero

    “What asset managers want is a cross between Superman, Wonder Woman and Spider Man,” Di Mercurio said. “REO agents become the eyes and ears of their clients.

    “Too often, asset managers settle for easy things like inspections and BPOs on time rather than a thoughtful analysis of what the broker’s market intelligence and experience tells us about a property or a market,” he said.

    “Asset managers should encourage a healthy dialogue of marketing ideas and be open to criticism,” Di Mercurio said. “If appraisers were always correct – or even often correct on REO’s, then formulating a listing price could be a computer program. Setting a list price is more art than science.

    “What REO brokers want is a seller treated as a partner,” he said. “We want to know that someone is listening to us and that we are at the end of a long continuum that ultimately results in the liquidation of the non-performing asset.”

    Waiting for payday

    Unfortunately, “compensation is often only a possibility,” Di Mercurio said. “If listed too high and then re-listed with another broker, our efforts are all in vain. Brokers want some acknowledgement that we work very hard and sometimes in difficult situations for discounted commissions.

    “For me, (the REO business) is a labor of love,” he added.

    Di Mercurio recently offered a number of tips to agents and brokers trying to break into the REO market.

    First, understand the basics before deciding to focus on the REO segment, he said. Everything about this business is time sensitive. The REO broker’s responsibilities are more similar to that of a relocation broker than a traditional residential brokerage.

    There are many uncompensated activities required of an REO broker, and if a home does not sell in the normal listing period, it may be reassigned, Di Mercurio said.

    Volume pricing has resulted in an average five percent commissions, he said, adding there is a host of services, responsibilities and liabilities assumed for the average two percent listing commission paid to the REO broker.

    Most of Di Mercurio’s clients assign assets to him the day of the foreclosure sale, and these require a 24-hour occupancy check and weekly checks, thereafter, he said. Most properties are still occupied at the end of redemption, thus requiring extra work for the broker to negotiate with the tenant or former owner, attend lock-outs, obtain bids for repairs and supervise rehab, regular yard maintenance and winterizations.

    Many lenders require the broker to arrange for pay and seek reimbursement within certain tight time frames, he said. The broker then becomes the “de facto” guarantor of the goods and services. Poor accounting will lead to losses in un-reimbursed legitimate expenses.

    Brokers generally receive property assignment directly from the seller/lender or from a third-part outsourcing company which provides aggregated accounting, tracking, reporting, advice

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