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Will You Add? - 10 Steps to Making That Change Happen
Getting safety training right or wrong has immediately obvious and emotionally and financially tangible consequences. The rewards of: no deaths or disabling injuries, no grieving families, no grieving workmates, no damage to reputation, plant and machinery, no increase in compliance costs and full availability of your products and services in the market place are compelling.Changing people's behaviour with regard to safety is a time consuming, difficult business. General training does not have the immed
Step Five
Get your salon management team to Train, Train, Train and train to
It is no secret that surgeons earn a hefty $189,590 annual salary on an average in the United States today. But the most unexpected news is the salaries of physicians assistants whose yearly average annual salary is an astonishing $63,490. The Bureau of Labor Statistics reports that their minimum qualification is a college degree and in addition a mandatory accreditation course. It is interesting to know which jobs are the top 10 paying ones in America. There are many surveys producing different results. Altho
Put into action these steps and you will see results? I promise!
Step One
Think about the result you want from your change. Get your Salon Management team together and really think it thru. If you're a salon owner then get some stylists together and talk it over with them. Sounds obvious but all the of the jigsaw needs to make sense if you are to get the team commitment and corporation. But no need for you to explain your reasons for changing.
Step Two
You have to change your approach or behaviour in order to change the behaviour in others CONSISTENTLY! For example if you want all clients to have a consultation before their hair is washed then you? have to do it each and every time or it will be death to that idea. If you want more clients in my salon then Remember its your hair salon business so you have to change?.right!
Step Three
Get your salon management team to give Loads of praise when you catch them doing it right. Stop catching them doing it wrong. Why does salon management , salon owners focus on the negatives. Reinforce good behaviour by plenty of back patting.
Step Four
Hair salon business runs better when systems are in place so run small regular meetings or one to ones telling them the importance of the new system or change you want. If you have loads of part-timers or shifts then run your meetings in shifts. Otherwise it will take forever to get everyone together.
Step Five
Get your salon management team to Train, Train, Train and train to
We were all born salespeople. Over the years we have been brainwashed by our family members, our friends and other uninformed people on how NOT to sell, or at least not to sell naturally.Some of the best salespeople don't think of themselves as salespeople. They think of themselves as people that "enjoy" other people.Do you know how to ask questions? Do you know how to listen? Do you know how to carry on a conversation?These are all natural sales skills that we all possess. These are also
Step One
Think about the result you want from your change. Get your Salon Management team together and really think it thru. If you're a salon owner then get some stylists together and talk it over with them. Sounds obvious but all the of the jigsaw needs to make sense if you are to get the team commitment and corporation. But no need for you to explain your reasons for changing.
Step Two
You have to change your approach or behaviour in order to change the behaviour in others CONSISTENTLY! For example if you want all clients to have a consultation before their hair is washed then you? have to do it each and every time or it will be death to that idea. If you want more clients in my salon then Remember its your hair salon business so you have to change?.right!
Step Three
Get your salon management team to give Loads of praise when you catch them doing it right. Stop catching them doing it wrong. Why does salon management , salon owners focus on the negatives. Reinforce good behaviour by plenty of back patting.
Step Four
Hair salon business runs better when systems are in place so run small regular meetings or one to ones telling them the importance of the new system or change you want. If you have loads of part-timers or shifts then run your meetings in shifts. Otherwise it will take forever to get everyone together.
Step Five
Get your salon management team to Train, Train, Train and train to
If I asked you to describe your ideal car...assuming no limits...how would you describe it? Most people can describe their ideal car in great detail--from the make,model, features, and color, to any accessories to how it would feel to be behind the wheel. When I ask people to describe their ideal job, however, most people are far less clear. They may describe one or two attributes, like how much it pays, and/or the job title. That’s it. If you were shopping for your ideal car, it would be easy to find becau
Step Two
You have to change your approach or behaviour in order to change the behaviour in others CONSISTENTLY! For example if you want all clients to have a consultation before their hair is washed then you? have to do it each and every time or it will be death to that idea. If you want more clients in my salon then Remember its your hair salon business so you have to change?.right!
Step Three
Get your salon management team to give Loads of praise when you catch them doing it right. Stop catching them doing it wrong. Why does salon management , salon owners focus on the negatives. Reinforce good behaviour by plenty of back patting.
Step Four
Hair salon business runs better when systems are in place so run small regular meetings or one to ones telling them the importance of the new system or change you want. If you have loads of part-timers or shifts then run your meetings in shifts. Otherwise it will take forever to get everyone together.
Step Five
Get your salon management team to Train, Train, Train and train to
We live in the Age of the Empowered Consumer. Those companies that realize this will rise. Those who fail to grasp this new reality will fall.When I studied marketing in the early 1990s, a professor said that a disgruntled consumer shares a negative buying experience with ten times as many people as a positive one. Today, upset customers can share their anger with the world.Late in the evening of November 2001, two men arrived at a Doubletree Club Hotel in Houston, Texas where they had arranged g
Step Three
Get your salon management team to give Loads of praise when you catch them doing it right. Stop catching them doing it wrong. Why does salon management , salon owners focus on the negatives. Reinforce good behaviour by plenty of back patting.
Step Four
Hair salon business runs better when systems are in place so run small regular meetings or one to ones telling them the importance of the new system or change you want. If you have loads of part-timers or shifts then run your meetings in shifts. Otherwise it will take forever to get everyone together.
Step Five
Get your salon management team to Train, Train, Train and train to
Empowerment exists when employees have the authority to make decisions and take appropriate actions without first seeking approval from others. Empowerment allows frontline service staff to act quickly for their customers, improving customer satisfaction and boosting staff morale.Brendan sent this example:‘I use an internet grocery delivery in London called Ocado. I’m impressed with this company for the design of their website, the friendliness of the delivery staff, commitment to a one-hour de
Step Five
Get your salon management team to Train, Train, Train and train to ensure that all know how to do what and when. Wishing alone is not enough you must train it. (Sorry I know this is going to be a blow to you but "Fairies are not real" just because you wish it ant gonn'a change a thing) make sure they have the knowledge, understand the benefits for the client and the hair salon business.
Step Six
Allow them time to change, you know what they say Old Habits die hard. Practice makes perfect, if they see themselves successful with the new approach then in time things will change. But remember you must praise them!
Step Seven
Expect some of your team members to feel uncomfortable with the change, even your salon management with find this out. This is so common when people have done something the same way for years and then they are asked to change it. It creates an internal conflict but this is a normal response. Its a bit like when you have a disagreement with someone who has a different opinion to you it makes you feel uncomfortable right. Remember what it felt like when you started owning a hair salon!..........
Step Eight
Reduce the discomfort by putting people who are happy with the change with the people feeling uncomfortable with it. Make sure your salon management are happy with the change. Have plenty of group discussions and one to ones. Get everyone to view their progress and to publicly commit their support to the change. This will really make your hair salon business
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