| Will You Add? |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Customer Service > As a Business Owner Do You Know How to Be a Good Customer? |
|
Will You Add? - As a Business Owner Do You Know How to Be a Good Customer?
Understanding The Basics Of Advertising of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so flooredI get the L.A. Times delivered to my door every day, but I don't read it for the articles. It is a Pulitzer Prize winning newspaper, but the articles just don't interest me. Unlike most people, I read the paper for the advertisements because there is a lot to learn from them.Over 90% of the ads run in the Los Angeles Times are horrible! Most of the ads I see are either ego-driven, have no h Changing Careers at 50 - Are You Crazy? As business owners have you ever considered how you act as a customer will reflect on your own business?It was all just too much fun. Really. I moved to Portland, Oregon last year after living and working in Europe for 23 years. I was on a self-induced sabbatical and I thought I’d get an office job to earn a modest living while there. I just assumed that this would be easy to do, like mowing lawns in the summertime for pocket money was back in high school.Wrong.A steady succession of u Time and again I have run across business owners who are not the best customers. They are rude, not professional and just plain hard to deal with. For instance I just recently had a customer who purchased a downloadable e-book from one of my sites. I have all products set up to be instantly emailed to customers upon purchase or they are redirected to a webpage to download the product. Unbeknownst to me the website had gone down during the night while I was sleeping since the web hosting company I have my site through was doing updates and the servers were down for a couple hours. This was not something in my control and rarely happens but if you have a website you realize this type of thing happens from time to time. The customer purchased the e-book during the night while I was sleeping and they did not receive it as it should have been sent automatically. The next morning I woke up and went to work and saw an email from this customer. I opened it up and was shocked! Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks. My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored Easy Ways To Get More Money For Your Car oducts set up to be instantly emailed to customers upon purchase or they are redirected to a webpage to download the product. Unbeknownst to me the website had gone down during the night while I was sleeping since the web hosting company I have my site through was doing updates and the servers were down for a couple hours. This was not something in my control and rarely happens but if you have a website you realize this type of thing happens from time to time.If you are planning to sell your car in a private sale, there are some smart ways you can get more money for your car perhaps hundreds of dollars over its book value. Selling your car instead of trading it in is wise: you’ll get more than anything offered by your dealer. Keep reading and we’ll examine ways you can make money with your car sale.Prep It – If your car hasn’t been waxed for som The customer purchased the e-book during the night while I was sleeping and they did not receive it as it should have been sent automatically. The next morning I woke up and went to work and saw an email from this customer. I opened it up and was shocked! Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks. My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored Keep Your Business Safe by Checking Employee Backgrounds s but if you have a website you realize this type of thing happens from time to time.In this day and age it is difficult to tell what kind of people we are dealing with. An impressive resume can be copied from the internet and a nice suit can be bought. This potential employee can give you intelligent answers to all your questions. You may think this is an ideal candidate for the position. Then when everything seems to be going well, you do a simple background check. In this back The customer purchased the e-book during the night while I was sleeping and they did not receive it as it should have been sent automatically. The next morning I woke up and went to work and saw an email from this customer. I opened it up and was shocked! Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks. My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored Fundraiser Follow Up had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks.One of the key factors to a successful fundraising event and future fundraising events is to follow up with the supporters, volunteers and participants after the fundraiser is completed and the numbers are tallied!Taking the time to add that personal touch will go a long way in the eyes of your supporters, participants, volunteers and sponsors. Take the time to send them a thank you card an My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored Logo Upgrades and Simplicity of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored by the rude comments, the words used in the email I did not.A logo should be thought of as a living design. As times and styles change, the logo design should keep up. Otherwise, a logo starts to look old and tired - not things you want to portray to your customers. Mild changes can make a big improvement while still helping retain the image your customers have come to recognize and trust. The changes can be simple - think of it as a graphical facelift. Li After rectifying the situation I started wondering what business they owned. Why? What you do as a customer reflects on your own business! If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product? No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner. So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto your own business. Give the owner the benefit of the doubt. Contact them politely and tell them there was a problem with their product and see if they can resend it or re-mail it to you. Be polite! Now I am not talking about repeat problems with a website, or it’s been weeks or months and you haven’t received your product. I am talking about the very first time you contact another owner about a problem you have with a product. Ask yourself this question: How would I as a business owner want a customer to treat me should they run across a problem with one of my products or services?
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Hard Money Business Loan - The Facts About a Hard Money Business Loan Corporate - Otherwise Known As Inc.! Promote Your Business With The Right Logo
|