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Will You Add? - No Vacancy for Customer Service
Like company names, names for products and services may express a benefit to customers or a personality trait. More than with companies, however, product and service names must be strongly competitive.Use market research to focus on qualitie
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What ke
There are always debates about resumes. How long should they be? How should they be organized? Should they be in plain font or bolded and bulleted?Employers recently surveyed (2005) reported a distinct preference for chronological resumes over
The motel rooms were nice and new, the towels fluffy. I even liked the hand lotion. It didn’t dry my hands like some alcohol based lotions and it didn’t make them feel greasy . . . they felt just right after rubbing on the lotion.
In the three years or so that I’ve been staying there, a couple times a month or so, things have changed. The carpets are showing stains, the towels seem thinner and so is the hand lotion. The selection for breakfast has dwindled. There are no more donuts. The hot chocolate is gone, and the orange juice has changed to a cheaper brand and now tastes watered down. I never eat the complimentary breakfast anymore.
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What ke
Do you know what to expect when applying for a new job? Most job seekers are under the impression that employers only check the references listed on your resume or application. This is an inherently false assumption. A recent People Search News articl
The motel rooms were nice and new, the towels fluffy. I even liked the hand lotion. It didn’t dry my hands like some alcohol based lotions and it didn’t make them feel greasy . . . they felt just right after rubbing on the lotion.
In the three years or so that I’ve been staying there, a couple times a month or so, things have changed. The carpets are showing stains, the towels seem thinner and so is the hand lotion. The selection for breakfast has dwindled. There are no more donuts. The hot chocolate is gone, and the orange juice has changed to a cheaper brand and now tastes watered down. I never eat the complimentary breakfast anymore.
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What ke
As a volunteer, individuals offer their services without receiving a salary or wage in return. It is an act that is performed of his or her choosing and desire. Sometimes, volunteering is a decision that is made because one wishes to give back to thei
In the three years or so that I’ve been staying there, a couple times a month or so, things have changed. The carpets are showing stains, the towels seem thinner and so is the hand lotion. The selection for breakfast has dwindled. There are no more donuts. The hot chocolate is gone, and the orange juice has changed to a cheaper brand and now tastes watered down. I never eat the complimentary breakfast anymore.
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What ke
There are many different career paths in the dental field today. Choices include a wide range of positions, such as: hygienist, assisting, and lab technician.Yet perhaps no other career in the dental profession is more accessible and exciting
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What ke
In modern corporations mostly due to the DotCom era, when corporations were seeing investors move to faster moving companies; we saw a paradigm shift in Corporate Management. Tom Peters and others saw this and started writing about it. These corporate
About a hundred yards down the street is another motel where I can stay for about 20% less and yet, I choose to stay at the Neptune.
What keeps me coming back is Betty, the morning desk clerk. I like her. She’s friendly and always has a smile. When the Neptune decided to raise their rates, Betty fought for my standing commercial rate. She won. I stay. When Betty goes, I will, too. And I’m sure she will be going.
Just as the Neptune has continually shown a lack of understanding of service to me as a client, I’m willing to bet they show the same disregard also for their internal customer service as well. I have seen turnover at the desk many times in the last three years. I’ve not heard Betty complain, but one day she will move on like others before her, and the Neptune will lose a great employee and at least one steady customer.
To stay competitive, businesses have to recognize what our customers and our employees need. If we don’t take the time to assess those needs . . . and fill them, we run the
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