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Will You Add? - Saying Thank You to Your Clients
Do you know what you know? In many situation we act without even knowing why we act the way we do. If this is true for one person, what would this mean for an organizations?In business, the management of knowledge is not a primary business activity and therefore difficult to manage: The attention for the topic doesn’t norm
There are many programs that offer you an easy solu
California small business employers are creating a hurricane of lawsuits for themselves. With the elimination of vocational rehabilitation under California workers' compensation and after the Raine v. City of Burbank decision in January 2006, Employers' are misinterpreting the law and are refusing to accommodate employees,
Your customers make up 100% of your sales and 100% of your profits. Yet we spend a lot of money and time beating the bushes for new customers and not much time thanking those responsible for 100% of our business! One lesson your mother taught you was to say "thank you" when someone did something nice. We tend to give lip service to saying thank you to our customers by using phrases like "Thank you and have a nice day." But after using the same phrase repeatedly, it becomes rote, and not very heartfelt. So what can you do?
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solut
Every change leader at one time or another is faced with selling training to the big guys. And what happens? The training budget, if you have one at all, is the first to be cut. Why? Because the leaders just don’t know what they don’t know. They don’t know what happens to their troops when new systems are installed or new process
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solu
Have you ever thought about branding your name? Does the idea sound too egotistical for you or does it make good business sense? Let's examine personal name branding and how it can help you achieve the recognition you need for your business and put you quickly on the path to success!Promptly upon receiving my layoff
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solu
Are you a Master of the Welcome?Hope so.Because the first words out of your mouth frame the entire customer experience.Consider these two facts:1. According to The Wall Street Journal from February 17th, 2006, you have less than five seconds to make a first impression.2. According to a 2007 repo
There are many programs that offer you an easy solu
After years of flying below the radar in the magazine subscription service arena online, MagMall.com is gaining traction real fast. In December, the subscription retailer relaunched it's once relatively boring (though clean) site with the express intent of competing more effectively against its rivals. Key to the makeover is allo
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a box of chocolate, a coffee mug, or a nice pen. These are all items that will assist in helping you retain your customers and getting referrals from them.
Calendars are also very effective. That calendar you give your customer with your name on it will be in front of them day after day for 365 days a year. You certainly can’t do that by handing them a business card. Everyone sends a Christmas card so why not send a 4th of July card… or what about a Thanksgiving card. What a better time than that to say thanks to your favorite customers?
One last thought………………..
Most companies have a budget, marketing plan and goals for the year. But does your bu
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