Will You Add?
#1 in Business Subscribe Email Print

You are here: Home > Business > Customer Service > The Importance of Good Customer Service

Tags

  • happen
  • sponsors
  • holidays
  • holiday season
  • paying customers
  • based business

  • Links

  • Why Is Work Life Balance So Difficult To Achieve?
  • Entrepreneurs - Got a Great Retail Concept But Can't Afford A Shop
  • Mystery Shopper 007
  • Will You Add? - The Importance of Good Customer Service

    Logo & Branding as a Team
    How To Use Logo To Gain A Successful BrandThis article introduces the joining of logo and branding. A successful logo builds the beginnings of branding and together they represent your business.Logo & Branding Your logo is a symbol, a representation of your business. As a representation of your business it embodies your characteristics,
    o problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article

    You Can Start A Business In 2007
    The new year is upon us and for many it is a tough time of year financially because let’s face it, most of us overspend and find ourselves in over our heads with debt in the new year. You have thought about starting a business and may have thought about this for months or even years but for whatever reason you never get started and get discouraged. Here are some reason’s why people never sta
    Do you have good customer service? Even for your free giveaways?

    I have been thinking over the past couple of weeks why some WAHP's have trouble growing their business. They host chats or do online parties. They do giveaways and exchanges and it seems everything that they can do to help promote their business. So why do so many fail to get new customers?

    I stumbled across the answer this holiday season. I had attended an online event that had giveaways that were sponsored by WAHP's and their Home-Based Business. I won two awesome products! I was so excited, as they would make wonderful Christmas gifts. I had won these prizes in the beginning of November in plenty of time to receive the prizes and wrap them for the holidays. I even told my son the awesome gift he was going to be able to give to his favorite tutor and he was so excited.

    The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.

    Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.

    It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article i

    Is the Standard of your Writing Affecting your Job Chances?
    When people think of writing, they invariably think of story writing or creative writing. Curriculum Vitae (CV) (or resume) writing is an entirely different discipline to creative writing although the rules you learn through creative writing regarding grammar, spelling and punctuation are extremely important in CV writing, even if the creative aspect is not required.Since your CV is
    w customers?

    I stumbled across the answer this holiday season. I had attended an online event that had giveaways that were sponsored by WAHP's and their Home-Based Business. I won two awesome products! I was so excited, as they would make wonderful Christmas gifts. I had won these prizes in the beginning of November in plenty of time to receive the prizes and wrap them for the holidays. I even told my son the awesome gift he was going to be able to give to his favorite tutor and he was so excited.

    The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.

    Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.

    It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article

    How to Calm Cranky Customers Without Blowing Your Stack
    There isn't a day that goes by that I don't hear another small business owners complaining about some of the customers they have to do business with. Some of them REALLY are legitimate complaints, but after listening to 100's of different complaints, I have found the root of most of them is a lack of understanding. Therefore, I hope this article gets you on the road of addressing complaints
    ive the prizes and wrap them for the holidays. I even told my son the awesome gift he was going to be able to give to his favorite tutor and he was so excited.

    The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.

    Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.

    It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article

    Get A Better Salary Deal: More To Start ... More Later
    The only time to talk about salary with a prospective employer is after they’ve told you, in clear, unmistakable terms, that they want to hire you.Once you’re certain they're offering you the job, it’s time to talk money. The most basic principle in your salary negotiation should be: get them to propose a number first. Unless the company is unwilling to negotiate on salary at all, yo
    I have no idea if I will ever receive.

    Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.

    It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article

    Why is Good Customer Service So Important
    It amazes me that in this day and age how some companies still do not understand the importance of good customer service. It seems many are focused more on saving money and less on keeping customers happy. Customer satisfaction leads to continued business, referrals, and customer loyality. Inadequate customer service does the exact opposite and ends up being an enormous burden on a company,
    o problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.

    My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your prize to. I planned on placing those businesses cards in the package for re-orders, if the person liked the items there would have been future business.

    As a Home Business Owner and a Direct Sales Rep myself, I keep track of those I do business with. Please remember even if someone did not purchase an item to still treat them like a valued customer. I refer people to others, if I know they have excellent customer service. I have a list of WAHP's that I will gladly refer others to.

    Your main goal in doing giveaways, barters, trades, and prizes are to gain more customers. If you do not treat those people like you would your paying customers, you are defeating the purpose of your free giveaways.

    Keeping your customers organized

    File box with 3x5 cards filled out with names, emails, what they have purchased, birthdays, address, phone number, etc., work well to help keep you organized.

    Have a section for paying customers and giveaways and contest winners.

    Make a note of when you sent out their items and staple the delivery confirmation receipt to the card.

    You can also keep all this information on the computer.

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.atriclecheck.com/article/15796/atriclecheck-The-Importance-of-Good-Customer-Service.html">The Importance of Good Customer Service</a>

    BB link (for phorums):
    [url=http://www.atriclecheck.com/article/15796/atriclecheck-The-Importance-of-Good-Customer-Service.html]The Importance of Good Customer Service[/url]

    Related Articles:

    Would You Like To Start AND Grow Your Own Business Passed Your Own Expectations?

    Strategies That Could Fail In Nevada Corporations

    There Are Only Two Types of Employees - Which are You?

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com