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Will You Add? - 4 Reasons Why Small Businesses Succeed (or Fail)
Cracking the Connection Code: Networking for the Introverted littler deeper into what is meant by a Strategic Business Plan.We’ve all heard it before: “Just get out there and network!” If it was that easy, we would already be doing it. So why is it so hard? Well, you’re an introvert, aren’t you? Enough said.However, unless the prospect of a really long job search excites you, you have to get out there and connect with people who don’t know you but who could benefit from your expertise.Below are a baker’s dozen tips to help you crack the connection code.1. Attend with a purpose in mind. Be choosy about the events you attend. Pick the ones that interest you most. It could be a ribbon cutting for a new business, a chamber of commerce mixer, SPCA benefit, or pink slip party.2. Take a friend. Make a game of it. Challenge each other to beat your stated goals with the winner treating for ice cream.3. Plan ahead. Set a networking goal to talk with at least five people and collect business cards from three individuals in your industry, profession, or career of interest.4. Split up. Rule #1 is you can’t talk to your networking partner until you’ve met the goals you’ve set for yourself. That means y Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s Three Common Deadly Mistakes Made in Interviews The American system of business management is admired and emulated around the world. The American system is characteristic of two positive traits in the American psyche: (1) enthusiasm for making things better for the future and (2) openness and willingness to change in order to achieve that end.Since no two interviews are alike, it is difficult to be prepared for what lies ahead, but you can focus on your presentation skills, which may be even more important than what you have to say. Three areas of performance, which should be considered dangerous and deadly, are worth spending some time thinking about before your next interview.1. Poor non-verbal communication imageIt's about demonstrating confidence.Stand straight, and make good eye contact. (Note the color of the interviewer's eyes.)Connect with a good, firm handshake. (There's nothing like a limp response in a handshake.)Sit erect and lean forward in the chair, appearing interested and attentive. (Slumping denotes a lazy attitude.)That first impression can be a great beginning, or a quick ending to your interview.2. Poor verbal communication skillsYour interviewer is giving you information, either directly or indirectly.Good communication skills include listening and letting the person know you heard what they said.Observe your interviewer's style and pace and mat No society in the world is more prolific at creating new businesses than the United States capitalistic system. Often, however, as small businesses owners and managers, we are so busy starting new ventures and fighting daily fires that we don’t take the time to learn basic, successful management principles. These principles have been tested and proven by our larger companies over years of trial and error. They are readily available as a resource to the small business owner. Many entrepreneurs are technical experts in the product or service they offer. The entrepreneur, however, often starts a business without any formal training or experience in the best management practices and principles. By “management” here we mean the business of successfully managing the non-technical side of the business, the “back room” activities. It is the “business of running the business”. As a result of inadequate or inattentive management, many small businesses fail in the early years. They fail not because of a weakness in their product or service concept, but because the business was not properly organized or managed. Once a small business has emerged from the start-up phase, or grown to a certain level, management techniques must change or the business will inevitably run into trouble. Although situations vary widely, for many small businesses management crises start in the range of $1-3 million in annual sales or 5-15 employees. When management issue becomes critical, the owner or manager of a small business must evolve or change from a manager of things to a manager of people and from a technical expert to a strategic thinker. Change is never easy, particularly for talented entrepreneurs who have ingrained habits developed over time. But failure to grow as a manager is a major, perhaps the major reason why a business will falter, stagnate or even collapse under its own weight. But what have successful business owners developed have is missing in troubled businesses? First of all, owners of successful businesses have developed personal characteristics that they were not necessarily born with and that reflect in their business organization: • Invariably they have a positive attitude towards their business and life in general. “Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” Mark Twain • They are committed to their effort. “The only place you’ll find success before work is in the dictionary.” May B. Smith • They are patient. “Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage." Victor Kiam • They are persistent. “Many of life's failures are people who did not realize how close they were to success when they gave up.” Thomas Edison Secondly, the owners of successful businesses have developed a business blueprint called a Strategic Business Plan that clearly describes their business concept, their mission and their philosophy of business. In this document, they have set personal and corporate goals and set out specific time lines and strategies to achieve them. Thirdly, successful business owners think of their employees as “associates”, a favorite descriptor used by Sam Walton and a more meaningful idea of a management/employee relationship. Successful owners view their associates as their most valuable asset and resource. Associates are gathered into an Organizational Structure that functions as a well-oiled machine. This structure, including all its policies and procedures, encourages associates to perform to their utmost capabilities and gives them the freedom to achieve, rewarding those who excel in proportion to their contributions and disciplining those who deviate from acceptable behavior. Positions, tasks, duties and responsibilities are defined and communicated routinely and performance is measured regularly. Training, job enrichment programs and incentive compensation plans are designed to encourage each associate to excel. Fourth and last, the owners of successful businesses have developed Operational Support Systems. These may be financial or non-financial, manual or automated. The objective of these systems is to support and make efficient all the activities of the organization. Well structured, they also relieve management of many day to day routine activities, giving owners more time to be strategic thinkers. The information provided by these tracking systems provide critical information on sales, cash flow and other financial performance data so that senior management can take timely action as change occurs. Red flags appear early, before problems become unmanageable. IN SUMMARY, THE FOUR KEYS TO SUCCESSFUL SMALL BUSINESS MANAGEMENT ARE: (1) Owners have developed habits and traits that are Positive, Committed, Patient and Persistent. (2) A living Strategic Business Plan is in place. (3) An Organizational Structure has been developed that encourages people to be their best and allows them to do so. (4) Operational Support Systems are used that track performance and relieve senior management of daily detail yet supply them with critical data to manage the business. Let’s go a littler deeper into what is meant by a Strategic Business Plan. Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s l Tips for a Sweat-Free Job Opportunity Quest mall business has emerged from the start-up phase, or grown to a certain level, management techniques must change or the business will inevitably run into trouble. Although situations vary widely, for many small businesses management crises start in the range of $1-3 million in annual sales or 5-15 employees. When management issue becomes critical, the owner or manager of a small business must evolve or change from a manager of things to a manager of people and from a technical expert to a strategic thinker.Many job finders tend to overlook job opportunities at job fairs. Most of the time, you will see job fairs to be crowded, confusing, and competitive events. However, these events offer you the opportunity to look for many potential and targeted employers all in one place and can eventually help you get your dream job.Here are some steps that you should remember to get the most out of these job opportunities such as job fairs.1. Always take time to do advance research. Your main goal is to target the most promising company at upcoming job openings. Get enough information on who are the employers that will participate in the job fair. Search the internet for added information about the employers. In this way, you can make a good and memorable impression if you know something about the company.2. You should be prepared in filling out the application forms. There are companies that do not entertain resumes instead they accept and provide you application forms. When attending job fairs, you should always bring your pen and a copy of information you may need in filling out the application form Change is never easy, particularly for talented entrepreneurs who have ingrained habits developed over time. But failure to grow as a manager is a major, perhaps the major reason why a business will falter, stagnate or even collapse under its own weight. But what have successful business owners developed have is missing in troubled businesses? First of all, owners of successful businesses have developed personal characteristics that they were not necessarily born with and that reflect in their business organization: • Invariably they have a positive attitude towards their business and life in general. “Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” Mark Twain • They are committed to their effort. “The only place you’ll find success before work is in the dictionary.” May B. Smith • They are patient. “Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage." Victor Kiam • They are persistent. “Many of life's failures are people who did not realize how close they were to success when they gave up.” Thomas Edison Secondly, the owners of successful businesses have developed a business blueprint called a Strategic Business Plan that clearly describes their business concept, their mission and their philosophy of business. In this document, they have set personal and corporate goals and set out specific time lines and strategies to achieve them. Thirdly, successful business owners think of their employees as “associates”, a favorite descriptor used by Sam Walton and a more meaningful idea of a management/employee relationship. Successful owners view their associates as their most valuable asset and resource. Associates are gathered into an Organizational Structure that functions as a well-oiled machine. This structure, including all its policies and procedures, encourages associates to perform to their utmost capabilities and gives them the freedom to achieve, rewarding those who excel in proportion to their contributions and disciplining those who deviate from acceptable behavior. Positions, tasks, duties and responsibilities are defined and communicated routinely and performance is measured regularly. Training, job enrichment programs and incentive compensation plans are designed to encourage each associate to excel. Fourth and last, the owners of successful businesses have developed Operational Support Systems. These may be financial or non-financial, manual or automated. The objective of these systems is to support and make efficient all the activities of the organization. Well structured, they also relieve management of many day to day routine activities, giving owners more time to be strategic thinkers. The information provided by these tracking systems provide critical information on sales, cash flow and other financial performance data so that senior management can take timely action as change occurs. Red flags appear early, before problems become unmanageable. IN SUMMARY, THE FOUR KEYS TO SUCCESSFUL SMALL BUSINESS MANAGEMENT ARE: (1) Owners have developed habits and traits that are Positive, Committed, Patient and Persistent. (2) A living Strategic Business Plan is in place. (3) An Organizational Structure has been developed that encourages people to be their best and allows them to do so. (4) Operational Support Systems are used that track performance and relieve senior management of daily detail yet supply them with critical data to manage the business. Let’s go a littler deeper into what is meant by a Strategic Business Plan. Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s Company Names - 1 Vital Question to Consider when Naming your Company p>The naming of your business could be one of the most important decisions you will make. A name's originality and legal availability will create a real asset value of its own, as it becomes marketed and gains market acceptance.The name you choose will become the focal point of all the benefits and features that relate to your product or business. Customers will be able to find and refer others to it in the future. Established products or businesses realize the value of customer good will.A well chosen name will provide an extra marketing advantage, which may mean the difference between failure and success.The vital question is…is your company name truly available?While the name may be unique and distinctive to you, there is a possibility that another party already has prior trademark or common-law rights to the name for your industry. Before you invest time, money and effort into your name, do some research. The first places to check are right at your fingertips – the World Wide Web – and they're free!Preliminary Search Sites:The T “The only place you’ll find success before work is in the dictionary.” May B. Smith • They are patient. “Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage." Victor Kiam • They are persistent. “Many of life's failures are people who did not realize how close they were to success when they gave up.” Thomas Edison Secondly, the owners of successful businesses have developed a business blueprint called a Strategic Business Plan that clearly describes their business concept, their mission and their philosophy of business. In this document, they have set personal and corporate goals and set out specific time lines and strategies to achieve them. Thirdly, successful business owners think of their employees as “associates”, a favorite descriptor used by Sam Walton and a more meaningful idea of a management/employee relationship. Successful owners view their associates as their most valuable asset and resource. Associates are gathered into an Organizational Structure that functions as a well-oiled machine. This structure, including all its policies and procedures, encourages associates to perform to their utmost capabilities and gives them the freedom to achieve, rewarding those who excel in proportion to their contributions and disciplining those who deviate from acceptable behavior. Positions, tasks, duties and responsibilities are defined and communicated routinely and performance is measured regularly. Training, job enrichment programs and incentive compensation plans are designed to encourage each associate to excel. Fourth and last, the owners of successful businesses have developed Operational Support Systems. These may be financial or non-financial, manual or automated. The objective of these systems is to support and make efficient all the activities of the organization. Well structured, they also relieve management of many day to day routine activities, giving owners more time to be strategic thinkers. The information provided by these tracking systems provide critical information on sales, cash flow and other financial performance data so that senior management can take timely action as change occurs. Red flags appear early, before problems become unmanageable. IN SUMMARY, THE FOUR KEYS TO SUCCESSFUL SMALL BUSINESS MANAGEMENT ARE: (1) Owners have developed habits and traits that are Positive, Committed, Patient and Persistent. (2) A living Strategic Business Plan is in place. (3) An Organizational Structure has been developed that encourages people to be their best and allows them to do so. (4) Operational Support Systems are used that track performance and relieve senior management of daily detail yet supply them with critical data to manage the business. Let’s go a littler deeper into what is meant by a Strategic Business Plan. Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s How To Answer Questions At Interviews ior. Positions, tasks, duties and responsibilities are defined and communicated routinely and performance is measured regularly. Training, job enrichment programs and incentive compensation plans are designed to encourage each associate to excel.Getting The Job Of Your Dreams – Interview QuestionsEmployer: “Why would you like to work for us?”Candidate: “I will like to work for your company because it will give me the opportunity to further develop my skills and attain my career ambitions.”Now let us break down the answer to the question above.“I will like to work for your company” – It s about you! “It will give me the opportunity to” – It’s still about you! “Develop my skills and attain my career ambitions” – Once again, it’s about you!What about the employer?What’s in it for them?Don’t just listen to what is being said, listen to what they mean by what they are saying.It’s obvious what your answer means: You just want the job to fulfil your personal goals.Employers are not a charity club. This is not why they recruit people. They have their own needs, requirements and desires.This is what the question above actually mean:Employer: “What do you have to bring to the table that will help our business grow and why do you want to help us achieve this?“How does Fourth and last, the owners of successful businesses have developed Operational Support Systems. These may be financial or non-financial, manual or automated. The objective of these systems is to support and make efficient all the activities of the organization. Well structured, they also relieve management of many day to day routine activities, giving owners more time to be strategic thinkers. The information provided by these tracking systems provide critical information on sales, cash flow and other financial performance data so that senior management can take timely action as change occurs. Red flags appear early, before problems become unmanageable. IN SUMMARY, THE FOUR KEYS TO SUCCESSFUL SMALL BUSINESS MANAGEMENT ARE: (1) Owners have developed habits and traits that are Positive, Committed, Patient and Persistent. (2) A living Strategic Business Plan is in place. (3) An Organizational Structure has been developed that encourages people to be their best and allows them to do so. (4) Operational Support Systems are used that track performance and relieve senior management of daily detail yet supply them with critical data to manage the business. Let’s go a littler deeper into what is meant by a Strategic Business Plan. Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s Interview Tactics - Stand Out From The Crowd littler deeper into what is meant by a Strategic Business Plan.Going into an interview without a plan is like committing employment suicide. There are several things that you can do to prepare for an interview that will make a lasting impression in the interviewer and make your skills stand out from the crowd.Once you get a call to go in for an interview, your number one priority becomes PREPARATION. You can never be “too ready” for an interview. The more prepared you are, the harder it will be to make mistakes. Here are several things that you can do to prepare for an interview.· Know Your ContactWhen you do get a call for an interview, ask the name of the person or persons that you’ll be talking to. It’s a nice edge to be able to greet your interviewer by name at the beginning of the interview without waiting for them to introduce themselves. It’s the first indication that you’re on top of things, and have prepared beforehand.· Do Your ResearchBefore going to the interview, make sure you do some research on the Internet. First try to do a search to see if the company has an established website. Read about their products or the serv Successful businesses operate within a planned framework. A Strategic Business Plan is written for a minimum of three years or two years beyond the current budget year. The plan describes the company’s mission, analyzes corporate and marketing strengths, evaluates weaknesses and how they will be overcome. It identifies target markets and pricing strategies and describes strategic alliances that exist or will be pursued. The plan describes positions on any other issues seen as critical to the long term health or viability of the business. “Failing to Plan is Planning to Fail” Effie Jones Now let’s look a little deeper at what we mean by Organizational Structure. The basic building blocks of organizational structure for a business are: • An Organizational Chart, Job Descriptions, Task and Duty Lists, a Job Performance Evaluation System, an Employee Handbook, a Policies & Procedures Manual and an Incentive Compensation System. When all of these organizational components are in place and being utilized routinely, the organization will have structure and purpose. Employees will feel they know where the company is going and what their role is in helping it get there. They will know the boundaries of what is expected as acceptable behavior and they will be aware that outstanding performance will be rewarded. Now let’s look a little deeper at what we mean by Operating Support Systems. Usually the most involved system for a small business is the Accounting System. This may be a relatively simple system such as QuickBooks® or Peachtree®. These systems are pre-designed and user-friendly and are particularly good for non-manufacturing businesses that simply buy and resell items. Also, they manage customers, vendors, accounts receivable and accounts payable very well. Finally, they have the capability of generating excellent managerial and financial reports, virtually in a minute or two. No matter what the type of business, some type of accounting software package is needed that can capture daily transactions in a real-time environment and be easily operated by in-house personnel. In today’s fast paced business world, relying on an accountant to provide periodic statements of company performance several weeks or even months after the fact is not an acceptable strategy. Other systems small businesses should have in place (typically these are automated Excel®-based systems): • Cash Management, Annual/Monthly Budget with Variance Report, Labor Burden Tracking System, Job or Product Pricing System, Incentive Plan Distribution System, Break-Even Calculator and a Weekly Sales Reporter. Even if you have none of these developed, the task is not as daunting as it may seem at first. Plug-in systems are available from a number of sources at modest cost and include backup training and support (one such source can be found at www.isbminc.com). A business that has these four critical components in place stands a much higher probability of success than businesses that are not so equipped. © Institute for Small Business Management, Inc. All Rights Reserved
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