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Will You Add? - The Real Cause of Business Management Failure is More about Ethics than Skills
A simple hello can go a long way in wireless retail, but a recent J.D. Power and Associates customer satisfaction study makes a startling case for the conventional in-store greeting. The study found that overall customer satisfaction declines considerably if customers’ wait time (the time before customers are greeted upon entry) exceeds 30 se
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and
Postcards printing can be the fastest and cost-effective way of waving a good buzz for your business. If you are trying to promote your business, announce events or anything else postcards are ideal for you. Custom printing your postcards can be easily ordered if you know where to look.To start with the printing processes there are cre
An organization is a group of people working together to achieve shared goals. Everyone should have the same high personal ethics and personal values respective to each other, the customers, the vendors and even the community. However, when supervisory or higher employees continually demonstrate negative values and ethics, the organization’s performance suffers from the bottom up.
Unfortunately, many of these same organizations believe the answer for these employee related issues is improved training for their employees and waste thousands of dollars focusing on the symptom instead of the problem. These organizations are living Einstein’s’ definition of insanity (doing the same thing over and over again hoping for different results) on a daily basis
Florida State University just released a study (January 2007) of more than 700 people within a variety of industries and at different employment levels revealed some interesting facts:
- Almost two out of five bosses (39%) fail to keep their word
- One in four supervisors (27%) insulted those they supervised to fellow co-workers
- One in five (23%) blamed others for their mistakes
- Almost one in three (31%) used the silent treatment to show displeasure
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.
With all the national attention on corporate malfeasance to corruption politicians, we, as Americans, should not be surprised by the results of this study. Poor ethical behavior attracts poor ethical behavior and becomes the justifying reason for continued poor ethical behavior.
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and
In hiring people, skills and qualification is not the only consideration that you should examine. There are many employers now who have been victims of deceitful employees. Hiring a wrong person is very dangerous especially if you hire someone to take care of your business and your family. For your peace of mind and to ensure the safety of y
Unfortunately, many of these same organizations believe the answer for these employee related issues is improved training for their employees and waste thousands of dollars focusing on the symptom instead of the problem. These organizations are living Einstein’s’ definition of insanity (doing the same thing over and over again hoping for different results) on a daily basis
Florida State University just released a study (January 2007) of more than 700 people within a variety of industries and at different employment levels revealed some interesting facts:
- Almost two out of five bosses (39%) fail to keep their word
- One in four supervisors (27%) insulted those they supervised to fellow co-workers
- One in five (23%) blamed others for their mistakes
- Almost one in three (31%) used the silent treatment to show displeasure
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.
With all the national attention on corporate malfeasance to corruption politicians, we, as Americans, should not be surprised by the results of this study. Poor ethical behavior attracts poor ethical behavior and becomes the justifying reason for continued poor ethical behavior.
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and
Being is business isn’t just about getting a customer, selling him something and moving onto the next one. It’s all about making sure that your customers keep coming back to you … and spend more money!But how can you make sure that your customers stay customers for life? What strategies can you put into practice to keep bringing them b
Florida State University just released a study (January 2007) of more than 700 people within a variety of industries and at different employment levels revealed some interesting facts:
- Almost two out of five bosses (39%) fail to keep their word
- One in four supervisors (27%) insulted those they supervised to fellow co-workers
- One in five (23%) blamed others for their mistakes
- Almost one in three (31%) used the silent treatment to show displeasure
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.
With all the national attention on corporate malfeasance to corruption politicians, we, as Americans, should not be surprised by the results of this study. Poor ethical behavior attracts poor ethical behavior and becomes the justifying reason for continued poor ethical behavior.
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and
One of the most common mistakes made by new business owners, entrepreneurs and managers is underselling their products. You figure if you offer the cheapest product everyone will buy from you, period. This may be the case for a one time customer, but to build a lifelong relationship with a customer you're going to need more than that.F
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.
With all the national attention on corporate malfeasance to corruption politicians, we, as Americans, should not be surprised by the results of this study. Poor ethical behavior attracts poor ethical behavior and becomes the justifying reason for continued poor ethical behavior.
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and
Every automobile with a reciprocating engine needs an oil change to remain in good running order. So it stands to good reason that an oil change business might be a good one to start. Of course opening up a business with a location on a busy street and going through the planning process can be a real bear, no to mention set you back half a mi
To stop this negative drain on productivity and the U.S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and equally important internal customers. Failure to adhere to these values is a reason for termination and termination will happen.
Ethics and values are part of the performance for all individuals. If management fails to treat everyone with respect, then how can management expect loyal employees?
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