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Will You Add? - Is Your Business Ready For a Do-Over?
With the increase in the number of applicants for Secret Shopping Jobs, numerous Companies have come up to provide employment opportunities and resources to Secret Shoppers. These Companies provide information and assistance to people who want to enter or are already a part of the industry, and many of them have extended their service internationally.Service Intelligence, Inc. (www.serviceintelligence.com) is one of the largest Secret Shopper Companies and forerunners of retail industry related to customer care evaluation. It has offices in the United States, Canada and partners around the world. The company’s website features self-assigning of choice shops and submission of reports online.ServiceCheck (Servicecheck.com) offers Secret shopping services to a number of industries which include fast food, gas stations, convenience stores, restaurant (casual & fine dining), and general retail. In 2003, ServiceCheck had performed 300,000 audits since the company had started.Founded in 1993, Sensors Quality Management Inc or SQM (www.sqm.ca) provides evaluations relating to issues of quality, servic
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do
Free US government grants are available to meet the different needs of the citizens of the United States. Free US government grants come in cash, loans, technical advice and other programs.Free US government grants are annual allocations. The U.S. government allocates federal grant through its annual federal budget process. The Congress is responsible for passing laws that would make money available to the different government agencies for major projects that could help some public sector. Congress will decide how much free US government grants money goes to what project. Once these federal budgets are approved, free US government grants are made available and made known to the public in the Federal Register. Free US government grants for the projects will be listed in the Catalog of Federal Domestic Assistance (CFDA).Catalog of Federal Domestic Assistance (CFDA) contains a listing of all free government cash grants and assistance programs administered by the 57 federal agencies. CFDA can be accessed online through its website address http://www.cfda.gov/. CFDA free US government grants entries co
However, your clients get in the way.
They may contact you too much, not follow up on their commitments, cost you too much, drain your energy or may just be the wrong clients for you at this stage of your business.
Maybe it’s time for a Business Do-Over.
What does a Do-Over require?
First, review your client list. Second, check out how you are acting in your business. Third, evaluate, eliminate, elevate and expand your business.
For either long or short term clients, depending on how your business operates, you always want the best business fit.
What does a good fit mean to you?
A good fit is your Ideal Client. An example of a good fit is someone:
- Ready to pay your fees. - Prepared to respect your ideas and input. - Willing to do whatever it takes to be successful - Able to commit to the process of success.
-Willing to be satisfied with the process and its outcomes. - Ready to ask you the right questions that push them to
where they want to be.
When you are signing up prospects, what they are called prior to becoming clients, the prospect may seem excited, ready to go forward and say Yes! To everything.
Then things change.
Clients may turn on you and themselves; the client may be late with fieldwork, consistently cancel appointments, stretch out the contract, (especially if is time dated) and do many other things that make you question your abilities, commitment and theirs as well.
What do you do?
Step One: You Evaluate the process.
- Did the problems occur because the client does not fit your
criteria?
- Did you bend your own rules?
- Did you become too attached to your clients’ outcomes?
No matter the cause, you must reevaluate.
Operating your own business does not mean you were meant to suffer. It is time to take stock of your existing client base, your criteria for new clients as well as where your life, and business are heading.
Reassess the client:
1. Is the client following through, creating success and satisfied with the outcomes? If the answer is No, time for a conversation.
2. Is the client lazy, unwilling to stretch themselves or unable to take directions?
If the answer is Yes, again, time for a conversation.
If the results of the conversation are that the client will not change, or transform, time to let them go.
This is also the time for you to evaluate your process.
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do
Shipping supplies are normally ordered in bulk. As a result, the manufacturers are often willing to give price discounts for those products that are purchased in bulk. Bulk-ordered shipping supplies include boxes, bags, tags, labels, and bubble wraps. Although there are several advantages to ordering shipping supplies in bulk, it is necessary to remember that safety is of utmost importance in the case of shipping supplies. As such, a shopper needs to ensure the quality of those products that he is purchasing at discounted rates.Often, many manufacturers offer discounted prices not only for bulk orders but sometimes also for individual items. These discounted rates are available for limited periods of time or during the off-season. However, there are also online shops that offer shipping supplies at discounted prices all through the year. Normally, these discounts are available for each and every purchase.Shopping.com, one of the Internet's largest shopping website, offers discounted prices for a range of shipping products. They even provide the facility to compare the prices of different products and pl
What does a good fit mean to you?
A good fit is your Ideal Client. An example of a good fit is someone:
- Ready to pay your fees. - Prepared to respect your ideas and input. - Willing to do whatever it takes to be successful - Able to commit to the process of success.
-Willing to be satisfied with the process and its outcomes. - Ready to ask you the right questions that push them to
where they want to be.
When you are signing up prospects, what they are called prior to becoming clients, the prospect may seem excited, ready to go forward and say Yes! To everything.
Then things change.
Clients may turn on you and themselves; the client may be late with fieldwork, consistently cancel appointments, stretch out the contract, (especially if is time dated) and do many other things that make you question your abilities, commitment and theirs as well.
What do you do?
Step One: You Evaluate the process.
- Did the problems occur because the client does not fit your
criteria?
- Did you bend your own rules?
- Did you become too attached to your clients’ outcomes?
No matter the cause, you must reevaluate.
Operating your own business does not mean you were meant to suffer. It is time to take stock of your existing client base, your criteria for new clients as well as where your life, and business are heading.
Reassess the client:
1. Is the client following through, creating success and satisfied with the outcomes? If the answer is No, time for a conversation.
2. Is the client lazy, unwilling to stretch themselves or unable to take directions?
If the answer is Yes, again, time for a conversation.
If the results of the conversation are that the client will not change, or transform, time to let them go.
This is also the time for you to evaluate your process.
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do
You don’t have to be a design guru or professional industrial designer to come up with creative solutions to improve the things around us. After all, most of the best things were designed by amateurs, out of sheer need.There are lots of things out there that we use every day and, surprisingly, most of them can be improved to work better, be more useful or just look better and could make you money. Let’s take an example: the pouring spout and lip. Every tea pot, jug, carafe, virtually anything that holds liquid has a pouring spout or pouring lip. But what annoys people is that it drips. There you are, thousands of years of continuous refinement and we still can’t get it right!So, if someone takes the time, examines the problem and comes up with a really dripless spout, people will beat a path to their door? Well not really. There’s all that branding, marketing and selling stuff to get through, but that’s another story. There’s room for improvement in almost any common product and it’s this tinkering around the edge of design that makes our life better. By addressing those pebble-in-the-shoe kinds of irrit
Then things change.
Clients may turn on you and themselves; the client may be late with fieldwork, consistently cancel appointments, stretch out the contract, (especially if is time dated) and do many other things that make you question your abilities, commitment and theirs as well.
What do you do?
Step One: You Evaluate the process.
- Did the problems occur because the client does not fit your
criteria?
- Did you bend your own rules?
- Did you become too attached to your clients’ outcomes?
No matter the cause, you must reevaluate.
Operating your own business does not mean you were meant to suffer. It is time to take stock of your existing client base, your criteria for new clients as well as where your life, and business are heading.
Reassess the client:
1. Is the client following through, creating success and satisfied with the outcomes? If the answer is No, time for a conversation.
2. Is the client lazy, unwilling to stretch themselves or unable to take directions?
If the answer is Yes, again, time for a conversation.
If the results of the conversation are that the client will not change, or transform, time to let them go.
This is also the time for you to evaluate your process.
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do
By now you should have observed that for every debit entry that is given to an account, or for every series of debits given to several accounts, there is a credit or a series of credits of an equal amount given to some other accounts and vice versa. It follows, therefore, that any time the debit balances standing in all the ledger accounts will equal to credit balances.At the end of the financial year (or at any other time) the balance (or totals) of all the ledger accounts arc extracted, and a schedule is prepared in journal form to test whether in fact, the total debits equal the total credits. This schedule of balances is called a Trial Balance.If the totals agree-what does it mean? It provides a reasonably reliable check and proves the arithmetical accuracy of the book-keeping entries.If the totals do not agree-what does it mean? It shows that there is definitely something wrong b (some error) either in thy passing of the double entry or in the extraction of balances.Definition of Trial BalanceAccording to Carter, "Trial Balance is the list of debit and credit ba
Reassess the client:
1. Is the client following through, creating success and satisfied with the outcomes? If the answer is No, time for a conversation.
2. Is the client lazy, unwilling to stretch themselves or unable to take directions?
If the answer is Yes, again, time for a conversation.
If the results of the conversation are that the client will not change, or transform, time to let them go.
This is also the time for you to evaluate your process.
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do
You may be thinking that your business is just too small for BIG Project Management techniques, but that is simply not the case. Don’t let all of the fancy terms like Network diagram, Gantt chart, and Work Breakdown Structure scare you. And don’t worry if you don’t know how to use Microsoft Project or Primavera or any other PM software application out there…you don’t need it.Project Management is about organizing your data for a specific project and updating it as the project progresses. You can use a Word document or an Excel spreadsheet if you like, as long as you have something documented for your project, you are contributing to the success of that project.Let’s review the definition of a project…a project has a beginning and an end date with defined resources. So if you have a project that must start tomorrow and end by next Friday with a set budget of $1000 and 2 contractors working on it…You have a project! And you can manage it effectively by starting with a pen and paper. Not convinced yet? Okay, let’s review how we can accomplish this...First you have to determine how many working days y
Reassess yourself:
- Are you using sales techniques from years past?
- Are you satisfied with your initial presentation?
- Do you want to quit and start all over again?
Maybe it’s time to go back to the beginning.
- Why did you want to start your own business in the first
place?
- Has your niche been empty for a while?
- Do you like what you do?
When looking at everything you do as if you are a beginner, you will get the opportunity to see with more clarity.
Step Two: Eliminate anything standing in the way of your success:
What is the one true thing bothering you about your business?
- Do you work longer hours than necessary?
- Are your fees too low? Too high?
- Do you have the time in your schedule to complete
the required business tasks?
First, STOP! Wasting Time.
Small business owners, entrepreneurs and independent professionals who are not successful can waste loads of time on inconsequential tasks.
-Give up answering your telephone. Hire a service or only answer your phone at specific times. Leave a voice mail message that says: ‘I will return all telephone calls between the hours of 11 a.m. and noon, and 1 p.m. and 2 p.m. during weekdays.’
- Clean out your office.
- Do only tasks of high value, and then go for a walk.
- Review your clients and friends and eliminate those who do not support you.
- Answer your email in the afternoon only. Use the morning time for high-level tasks. If any message requires an immediate response, wait until the next day to attend to it. Always let issues settle for at least twenty-four hours.
If possible, hire an assistant to do these tasks for you. It is time to create a clean plate, to go back to the beginning.
Then, fire your lowest paying clients. Yes, I said fire. Trust yourself that you will be able to attract higher paying clients,
train them better and make you more money.
If you work strictly on commission, as in sales or real estate, stop working with losers. If a prospect has not purchased or listed in over a year, reframe your contact time to once every three or four months. Send a letter, postcard, email them or pick up the phone.
Just don’t spend unnecessary amounts of time pushing them. It doesn’t’ work, you will get frustrated and letting them go will give you more time and energy to find newer, better prospects.
Step Three: Elevate Your Standards
It is time for you to raise the bar, as far as you, your business, your clientele and your values are concerned.
First, you. If you are not living up to your own expectations, take a survey of clients and friends and get feedback.
Ask them questions like:
“What five words define me?”
“ What do you know about what I do?”
“ What do you think I do?”
You may be amazed a how your clients and friends perceive you. Be willing to listen to them and adjust your own evaluation of yourself.
Are you providing Nordstrom’s service?
One thing Nordstrom’s subscribes to is:
“Act as if it is your name on the door.”
If you own your business or are an independent professional, this goes without saying. But does it show?
The other motto from Nordstrom’s is:
“Re
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