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  • Will You Add? - Art Of Empowering

    Ring In The New Year
    The New Year is almost here and most of us are thinking about how we might be healthier, happier, wealthier and more productive. Here are my suggested resolutions to help you accomplish these goals.For Bookkeepers:Re-educate yourself – there is always something new to learn. See if your company offers education reimbursements and apply for them. You might want to consider non-bookkeeping type classes as well, such as classes in communications, organization, managerial skills and computer training.Organize yourself- the best way to be more productive. Start with your workspace and then move on to your work day. Ask your boss to fund the purchase of a Day-Timer or other similar organization tool and use it every day.Get Certified – a sure career booster. By earning a certified bookkeeper designation you will bring added value to your resume.Think about specialization – as in most professions, specializing in one or two industries will increase your value in the workplace as you will be familiar with the specific requirements for that industry.These recommendations not only work for bookkeepers but for all dedicated employees of any type.For Business Owners:Learn to read and understand y
    yees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I ca

    Accounting Sub Journals and Cash Book
    The accounting procedure, for recording information, involves two steps, namely journalizing and posting. It follows that every business must maintain a journal (books of original or prime entry) and a ledger (principal book). Thus the system of book-keeping originally envisages that all the transactions must be recorded first in the book of original record, i.e., journal and then each transaction so recorded in the journal should be posted in the principal book, i.e., ledger. Subsequently it was experienced that the labor of recording each transaction with narration in the journal and then posting each entry in two different accounts in the ledger was enormous. The procedure was more time-consuming and resulted in higher establishment cost.It is but natural that in every business most of the transactions relate to receipts and payments of cash; purchases of goods ;. sales of goods etc. It was found to be convenient and economical to keep separate books to record each particular class of transactions. Each separate book meant to record transactions of a particular class is the book of original or prime entry. It is also known as sub-journal or subsidiary book. The system under which transactions of similar nature are entered in the releva
    From the early times of history, any success story is accompanied by a story of empowering. Empowering is used from very early days of kings to the recent Information technology. Initially organizations were more focused on controlling that empowering. Controlling defines the process that enables the employees to have focus on their work by defining rigid process on their actions. It prevents the workforce to divert to other activities or misuse the resources in the organization. Controlling also provides more control to the executives in organizational aspects and decision making.

    What is empowering? Empowering is the successful delegation of power. It gives the authority to take decisions. Empowering is the methodology of providing wisdom to take new roles and responsibilities. It classifies employees based on responsibilities and not on designations. It creates a workforce which works for a defined vision of the organization.

    This article provides a new perspective to leadership by emphasizing the need for empowering and the different methods used for empowering in successful organizations.

    Need for empowering

    During 70s and 80s, organizational Leaders were focused on controlling by implementing a mechanical way of execution. They defined highly streamlined job profile for each and every individual in the organization. This type of approach holds less risk and earns more accountability. In turn the employees’ turnout to be bottle necks in their fields and the leaders faced challenges of sustaining internal synergy with in their groups. Since everything is controlled by strong regulation, everyone is scared to take decisions also.

    This reminds me of an incident in my team. I had to hire a part time tester for completing a pending testing work in my project. I had to convince my supervisor and he has to convince his. It went up to the level of CEO who is responsible for running the company and the final decision had to come from him. There are around 200 projects executed under the CEO and it is outrageous for him to take such decisions for all projects.

    Modern business is highly flexible and focus started shifting towards workforce to sustain in the industry. Leaders discovered that success could be achieved by group of efficient people working in harmony. Effective empowering is the key for achieving the harmony among the workforce. Success achieved by that not only change the life of executives but also change the life of every one included in the venture. A collective synergy can be achieved by this kind of execution.

    How can we empower?

    Identify individuals to be empowered. Before we start any venture, identifying the right workforce is very important. It is challenging task to identify the work force that is culturally fit for the endeavor. This is the first and foremost step for empowering. Now a days organization execute different methodologies like cultural test, behavioral interview as a part of the recruitment. The reliable way to identify is to work with the team and sort out people who can be empowered by analyzing the basic characters like trust, commitment, skills etc.

    Build trusted relation ship After we identify the right people, next step is it to build a trusted relation ship. Trust is the readiness to take actions based on others words. Trust is a personality trait which can be cultivated with in the team. It can be cultivated by giving a conscious effort on the following activities.

    1) Treat every one with respect. 2) Build a blend of emotional and professional relation ship 4) Define a common vision for every one in the organization.

    Sincerity and integrity has lot of relevance in building that kind of relation ship. We should first show the sincerity in words and deeds. We should sincerely define an objective for your subordinates and define a clear path for their growth. We should also evaluate their growth periodically. Any endeavor should be accompanied a vision to change the life of every one involved in that.

    Believe your companions Belief is a psychological character that is not discussed in any business management book. Trust will come only with belief. I attended a company wide meeting last year. In that meeting CEO was presenting the visions and achievements of the organization. I can find three types of people attending the group. 1. First group was giving very sarcastic comments after the speech. They think that the COE is dishonest and could not be trusted. They don’t have any specific reason for those remarks, but they think that these executives are trying to deceive all employees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I can

    Customer Service Basics
    Customer service is a component of every business whether your business is a small retail shop, a personal service company, a manufacturer or a non-profit organization.Customer service encompasses any type of contact with your customers - telephone, fax, Internet, face to face, walk-ins, appointments, written communications, verbal communications, advertising and your employees.Even your company policy affects customer satisfaction – exchanges, returns, payment options, fees, hours of operation, organizational structure and rules that can frustrate customers.Some factors affecting customer satisfaction are not so obvious:Is your business environment safe for your customers?Is your business clean and inviting (inside and outside, including the parking lot)?Is there enough parking? Is it free?Do you have enough product on hand to meet your customers needs?Do you know what sizes, colors and package sizes your customers want, or just what they're buying from you because they can't get what they really want?Will you make exceptions to accommodate your customer or do you rigidly stick to your company policy at the expense of your customer?Are your employees well trained to “help” y
    , organizational Leaders were focused on controlling by implementing a mechanical way of execution. They defined highly streamlined job profile for each and every individual in the organization. This type of approach holds less risk and earns more accountability. In turn the employees’ turnout to be bottle necks in their fields and the leaders faced challenges of sustaining internal synergy with in their groups. Since everything is controlled by strong regulation, everyone is scared to take decisions also.

    This reminds me of an incident in my team. I had to hire a part time tester for completing a pending testing work in my project. I had to convince my supervisor and he has to convince his. It went up to the level of CEO who is responsible for running the company and the final decision had to come from him. There are around 200 projects executed under the CEO and it is outrageous for him to take such decisions for all projects.

    Modern business is highly flexible and focus started shifting towards workforce to sustain in the industry. Leaders discovered that success could be achieved by group of efficient people working in harmony. Effective empowering is the key for achieving the harmony among the workforce. Success achieved by that not only change the life of executives but also change the life of every one included in the venture. A collective synergy can be achieved by this kind of execution.

    How can we empower?

    Identify individuals to be empowered. Before we start any venture, identifying the right workforce is very important. It is challenging task to identify the work force that is culturally fit for the endeavor. This is the first and foremost step for empowering. Now a days organization execute different methodologies like cultural test, behavioral interview as a part of the recruitment. The reliable way to identify is to work with the team and sort out people who can be empowered by analyzing the basic characters like trust, commitment, skills etc.

    Build trusted relation ship After we identify the right people, next step is it to build a trusted relation ship. Trust is the readiness to take actions based on others words. Trust is a personality trait which can be cultivated with in the team. It can be cultivated by giving a conscious effort on the following activities.

    1) Treat every one with respect. 2) Build a blend of emotional and professional relation ship 4) Define a common vision for every one in the organization.

    Sincerity and integrity has lot of relevance in building that kind of relation ship. We should first show the sincerity in words and deeds. We should sincerely define an objective for your subordinates and define a clear path for their growth. We should also evaluate their growth periodically. Any endeavor should be accompanied a vision to change the life of every one involved in that.

    Believe your companions Belief is a psychological character that is not discussed in any business management book. Trust will come only with belief. I attended a company wide meeting last year. In that meeting CEO was presenting the visions and achievements of the organization. I can find three types of people attending the group. 1. First group was giving very sarcastic comments after the speech. They think that the COE is dishonest and could not be trusted. They don’t have any specific reason for those remarks, but they think that these executives are trying to deceive all employees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I ca

    Have You Hugged a Customer Today?
    It all started a couple of weeks ago when a friend asked me if I could scan and print some of her slides. No problem, I said.Boy, was I mistaken....As it turns out, I seldom use my scanner for slides. And no matter how many different 'Kathy' techniques I tried to get it to work, nothing. I even resorted to reading the online manual (what was I thinking?). Still didn't work.After several (okay, many!) bull-headed attempts to figure it out myself, I called the Epson tech help line.The good news, they actually answered the phone near midnight. The bad news? My scanner was out of warranty, so I'd have to pay $9.95 for their tech service.I was pretty desperate, so $9.95 seemed a bargain. And indeed, I got the help I needed. I was, once again, a happy pup.Didn't think about it again until the telemarketer called today....1 - Good For Me Before the call, I had virtually no attention on Epson, my scanner, or the slides that are now beautifully printed.And I must say, when I answered the phone and heard, "Is this Kathleen?" (my first clue that it's not a friend calling!), I was a little annoyed.For whatever reason, I didn't hang up. And I answered all the rep's question
    is the key for achieving the harmony among the workforce. Success achieved by that not only change the life of executives but also change the life of every one included in the venture. A collective synergy can be achieved by this kind of execution.

    How can we empower?

    Identify individuals to be empowered. Before we start any venture, identifying the right workforce is very important. It is challenging task to identify the work force that is culturally fit for the endeavor. This is the first and foremost step for empowering. Now a days organization execute different methodologies like cultural test, behavioral interview as a part of the recruitment. The reliable way to identify is to work with the team and sort out people who can be empowered by analyzing the basic characters like trust, commitment, skills etc.

    Build trusted relation ship After we identify the right people, next step is it to build a trusted relation ship. Trust is the readiness to take actions based on others words. Trust is a personality trait which can be cultivated with in the team. It can be cultivated by giving a conscious effort on the following activities.

    1) Treat every one with respect. 2) Build a blend of emotional and professional relation ship 4) Define a common vision for every one in the organization.

    Sincerity and integrity has lot of relevance in building that kind of relation ship. We should first show the sincerity in words and deeds. We should sincerely define an objective for your subordinates and define a clear path for their growth. We should also evaluate their growth periodically. Any endeavor should be accompanied a vision to change the life of every one involved in that.

    Believe your companions Belief is a psychological character that is not discussed in any business management book. Trust will come only with belief. I attended a company wide meeting last year. In that meeting CEO was presenting the visions and achievements of the organization. I can find three types of people attending the group. 1. First group was giving very sarcastic comments after the speech. They think that the COE is dishonest and could not be trusted. They don’t have any specific reason for those remarks, but they think that these executives are trying to deceive all employees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I ca

    Introduction to Digital Signage Content Generation and Management
    As far as sign technology goes digital signage has really become popular and it is a wonderful way to market products, services, and everything else. In fact, it is an advertisers dream. The only problem with this IP video technology is that it requires some knowledge on how to set it up and keep it running. Of course, there is digital signage software that helps manage this new technology and keep it running properly but nevertheless there are some management issues surrounding digital signage that requires a knowledgeable technician.A system of this type is made up of a TV, usually a plasma, software, and a PC or server that is able to provide color content to a variety of locations. Implementing this software is significantly cheaper than it was even just a few years ago which makes it very popular in today’s market. In fact, you have probably seen digital signage used a lot at hotels, restaurants, airports, malls, and even museum. In fact, expect to see even more of it as the technology increases and more and more locations are able to afford this new technology.When it comes to content generation and management with digital signage it is important for the software to be easy for every day people to understand and run. That’s b
    activities.

    1) Treat every one with respect. 2) Build a blend of emotional and professional relation ship 4) Define a common vision for every one in the organization.

    Sincerity and integrity has lot of relevance in building that kind of relation ship. We should first show the sincerity in words and deeds. We should sincerely define an objective for your subordinates and define a clear path for their growth. We should also evaluate their growth periodically. Any endeavor should be accompanied a vision to change the life of every one involved in that.

    Believe your companions Belief is a psychological character that is not discussed in any business management book. Trust will come only with belief. I attended a company wide meeting last year. In that meeting CEO was presenting the visions and achievements of the organization. I can find three types of people attending the group. 1. First group was giving very sarcastic comments after the speech. They think that the COE is dishonest and could not be trusted. They don’t have any specific reason for those remarks, but they think that these executives are trying to deceive all employees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I ca

    Documentation and Audit - How to Do It in TQM Implementation Project Part 8a CONTROL Phase
    The CONTROL Phase is the most neglected but critical phase to ensure action / solution put in placed are permanent and yield expected results. It cannot be over emphasized the importance of CONTROL. They are some basic tools used in this phase, namely:-Trend Charting | Control Chart | Documentation | Audit | On-job training | Re-certificationIn this issue, I will deal with the above tools in bold Documentation and Audit. In many cases, team member monitor and track the improvement result. At times, when the result is not forth coming, they would wonder what had happened. To avoid these surprises, the team has to do some reinforcement steps illustrated below:-Documentation Once a new solution to the improvement project is established and tested, its result has to be sustainable. You may have done some briefing to the shop floor employee or a machine operator about the new work procedure derived from your solution. You may even do something extra to retrain the shop floor employee or a machine operator on the new solutions.There are several approaches you may take to deal with Documentation of the new solution. In order to value added to this process, a proper documentation format shall
    yees and trying to squeeze the best out of us. I am little surprised to see that the major group are non believers.

    2. Second group is little unsatisfied with the CEO as he has not kept some of his promises for employ satisfaction.

    3. I can see a third group different from the rest of the two. I am see glitters in the eyes, proud in the faces. They are looking graciously towards the CEO. They are very much impressed with the CEO and consider him the role model.

    The first groups are non believers which cannot be empowered as leaders. They always find some thing to criticize and won’t be satisfied by any remuneration. Leaders should not focus on that group.

    The second groups are intelligent group who can be empowered to the different levels. The third groups are already empowered by the CEO.

    The next step is to work with the second group. Assign mentors who can address their concerns and bring the leaders in them. A bad leader may be wrong ambassador for the venture. It may be that the second group is under a wrong leader who could not convince the right vision to the people.

    It always needs an open mind to believe people .I can strongly say that people who have achieved public victory as a leader are strong believers. As a leader of group, you cannot expect other to believe you if you can’t believe them. If you do not trust any one, no one is going to trust you.

    Understand the responsibility before empowering Empowering is done to take responsibility. It may be a manager role, leader ship role or technically role. We should understand how to execute the job before we empower some one to do that. People always make a mistake of empowering someone with out knowing the details of the work they are going to do. It creates lot of misunderstanding and conflicts in the relationship.

    Working down the hierarchy

    Most of people try to please their supervisors in the mercy of their subordinates. They squeeze the subordinate to the maximum and never allow them to grow and visible to the upper hierarchy. They are scared that the smart subordinates may replace them. They won’t be focused on building a great team but only a great reputation. This is what we call working up the hierarchy. In long term they real face will get exposed and they will be pullet out from the mainstream.

    Working down the hierarchy involves working with the team, understanding the real problems and showing the same commitment as the others in the team. You are a just a part a team who has a different responsibility. Any problems in the team are your problems and you should be with the team to fix it. A true leader is a leader who brings leaders in others. You are the spokesperson for the team and you should be the primary owner.

    Build emotional bond

    This may not be good advice as far as professional atmosphere is concerned. I strongly recommend building emotional bond with the team. First and foremost important thing to do is to listen your team, understand them and empathize on their problem. Most of the leaders call their subordinates to get something done from them. Always spend some time to listen your subordinates and understand their issues, whether it is personal or professional. We should also try to help them in the best possible manner and make an emotional bond.

    Team Retention Real empowering will take at least 6 months. So it is necessary to retain the same team for a period of time. If they are fully empowered, they will do the work for us. We just need to provide the grease to move on and attrition will be comparatively very less. We should not allow the same team to work for a very long time also. It is a balance. It is ideal to define a metrics on how long a person need to work in a team.

    Provide sincere appreciation. It is now a trend to give appreciation for everything. People started misusing the advantage of appreciation. To get some thing done, people starts with an appreciation node. Insincere appreciation is the worse thing that you can do to anyone. It is guaranteed that one day he or she will know the fact. Before you plan to give an appreciation, ask yourself whether he deserves an appreciation. Once your team found you dishonest, it is very difficult to get back your good image.

    Plan the career for your team.

    Along with defining a vision for a venture, proper objective and vision should be defined for each and every one inside the team also. Proper objective involves defining the personal and professional achievement for the next period. Our vision should be road for fulfilling the visions of each and every one involved in the venture.

    Defining goal won’t end the story; we should evaluate periodically to make sure that they have the right focus and right spirit in their commitment. This will give them right motivation to work and achieve the goals . World of Empowering

    In this dynamic work, it is very evident that success could be achieved only through effective empowering. This empowering consists of building a profession and emotional bond, so that culture, vision and success could be accomplished mutually between you and your team. It also builds a group of people working in harmony and friendship which is a long lasting asset for every one.

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