espond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that vie

When it comes to personality profiling, the human development industry has countless tests and assessments from which to choose. These instruments may differ greatly on the surface - in the number and names of the archetypes each model advocates and the method through which a person's type is determined. But at their core, they are all attempting to accomplish the same objective: divide humanity into a manageable number of types and describe each type as a set of distinct and demonstrable characteristics. These "psychometric" instruments are designed to "measure the minds of respondents and provide them with greater insight and understanding of themselves. Because of that, they have increasingly become a core service offered by professional trainers, coaches and consultants.

The ways in which the professional community has positioned personality profiling in their practices varies widely:

1) As an intake tool, personality tests provide the professional with a relatively inexpensive way to engage a prospect in a meaningful dialogue that may lead to them becoming a client.

2) As the foundation for a working relationship with a client, assessments provide starting points from which clients can make better decisions about themselves and their futures - in matters of career counseling, personal relationships and life in general.

3) As part of a team building experience, personality tests provide the members of a group with a shared language and insight into themselves and their fellow teammates.

4) As subject matter for a training program or keynote presentation, a general overview of a typing system can be instrumental in helping customer service representatives or sale representatives identify, understand and respond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that view

cribe each type as a set of distinct and demonstrable characteristics. These "psychometric" instruments are designed to "measure the minds of respondents and provide them with greater insight and understanding of themselves. Because of that, they have increasingly become a core service offered by professional trainers, coaches and consultants.

The ways in which the professional community has positioned personality profiling in their practices varies widely:

1) As an intake tool, personality tests provide the professional with a relatively inexpensive way to engage a prospect in a meaningful dialogue that may lead to them becoming a client.

2) As the foundation for a working relationship with a client, assessments provide starting points from which clients can make better decisions about themselves and their futures - in matters of career counseling, personal relationships and life in general.

3) As part of a team building experience, personality tests provide the members of a group with a shared language and insight into themselves and their fellow teammates.

4) As subject matter for a training program or keynote presentation, a general overview of a typing system can be instrumental in helping customer service representatives or sale representatives identify, understand and respond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that vie

r practices varies widely:

1) As an intake tool, personality tests provide the professional with a relatively inexpensive way to engage a prospect in a meaningful dialogue that may lead to them becoming a client.

2) As the foundation for a working relationship with a client, assessments provide starting points from which clients can make better decisions about themselves and their futures - in matters of career counseling, personal relationships and life in general.

3) As part of a team building experience, personality tests provide the members of a group with a shared language and insight into themselves and their fellow teammates.

4) As subject matter for a training program or keynote presentation, a general overview of a typing system can be instrumental in helping customer service representatives or sale representatives identify, understand and respond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that vie

nal relationships and life in general.

3) As part of a team building experience, personality tests provide the members of a group with a shared language and insight into themselves and their fellow teammates.

4) As subject matter for a training program or keynote presentation, a general overview of a typing system can be instrumental in helping customer service representatives or sale representatives identify, understand and respond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that vie

espond to different customer types more effectively.

5) As a tool for job matching, personality assessments help identify candidates best suited for a particular job - and help job seekers assess and recognize the sort of career they would find most rewarding.

6) As a neutralizer in conflict resolution, assessments allow the parties involved to understand the way each other views the world in general, better appreciate that viewpoint and find common ground on which to build a more cooperative future.

7) As a strategy for improving relationships with others, understanding personality enables you to determine someone's type, their personal preferences and what you need to do to meet and exceed their needs.

Regardless of how you incorporate psychometric instruments into your practice, the fact is that once your clients have completed the assessment and you have explained to them what it reveals about them, the assessment's ongoing usefulness is limited.

Why?

The REAL question we have to help our clients answer isn’t "What are you?" but "What are you going to DO about it?"

To answer that question, a different tool comes into play. A "needs assessment" is the next natural step in the human development process. Unfortunately, unlike personality tests, there are very, very few formal needs assessments available. In fact, the majority of human development professionals have developed their own approach for helping their clients identify the list of changes each needs to make. Generally, their approach is purely conversational - through discussion, a set of objectives is identified and agreed upon ... and the work begins.

But a conversational needs assessment approach lacks several valuable aspects that can dramatically impact the client's willingness to BEGIN the work ... to CONTINUE the work ... and to VALUE the services of you as their human development professional.

Take a few moments now to evaluate your current approach to needs assessment against the following seven criteria. A good needs analysis system:

1) Allows you to build a comprehensive list of specific desirable changes, determined by and unique to your client.<