hat have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptioni

Do you dread going to work? Do you call in sick even when you’re well? Is it your job that you dislike, or is it really your boss?

According to an ABC News survey, the No. 1 reason for quitting a job was because of a bad boss. Half of those polled said they would fire their boss if they could.

There is no disputing that stress is hazardous to our health. Studies have shown that medical expenses are 50 percent higher for stressed-out employees. Productivity levels go down when the number of sick days rise from anxiety on the job.

“American employees are no longer bound to one company for their whole career. Companies are fighting like never before to hire and retain the very best employees,” says Kenn Ricci, author of Management by Trust, which gives a blueprint for employers to build and keep a terrific and happy workforce. “The answer lies in becoming a better boss.”

Ricci is a successful entrepreneur in the aviation industry whose management strategies have been featured in The Wall Street Journal and Inc. Magazine. He has been building companies for more than 24 years, including: Flight Operations, Corporate Wings, and Inertial Airline Services. He has been named an Ernst & Young’s “Entrepreneur of the Year.”

“Thousands of managers deal every day with minor and major issues involving their employees,” explains Ricci. “Too often they deal with crises as they happen, without a framework of values to guide them. My book offers such a framework and it was written not by an academic, but by a seasoned business leader.”

Trust: the word may sound old-fashioned, but it has a new resonance in the wake of major scandals that have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptionis

rcent higher for stressed-out employees. Productivity levels go down when the number of sick days rise from anxiety on the job.

“American employees are no longer bound to one company for their whole career. Companies are fighting like never before to hire and retain the very best employees,” says Kenn Ricci, author of Management by Trust, which gives a blueprint for employers to build and keep a terrific and happy workforce. “The answer lies in becoming a better boss.”

Ricci is a successful entrepreneur in the aviation industry whose management strategies have been featured in The Wall Street Journal and Inc. Magazine. He has been building companies for more than 24 years, including: Flight Operations, Corporate Wings, and Inertial Airline Services. He has been named an Ernst & Young’s “Entrepreneur of the Year.”

“Thousands of managers deal every day with minor and major issues involving their employees,” explains Ricci. “Too often they deal with crises as they happen, without a framework of values to guide them. My book offers such a framework and it was written not by an academic, but by a seasoned business leader.”

Trust: the word may sound old-fashioned, but it has a new resonance in the wake of major scandals that have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptioni

ppy workforce. “The answer lies in becoming a better boss.”

Ricci is a successful entrepreneur in the aviation industry whose management strategies have been featured in The Wall Street Journal and Inc. Magazine. He has been building companies for more than 24 years, including: Flight Operations, Corporate Wings, and Inertial Airline Services. He has been named an Ernst & Young’s “Entrepreneur of the Year.”

“Thousands of managers deal every day with minor and major issues involving their employees,” explains Ricci. “Too often they deal with crises as they happen, without a framework of values to guide them. My book offers such a framework and it was written not by an academic, but by a seasoned business leader.”

Trust: the word may sound old-fashioned, but it has a new resonance in the wake of major scandals that have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptioni

“Thousands of managers deal every day with minor and major issues involving their employees,” explains Ricci. “Too often they deal with crises as they happen, without a framework of values to guide them. My book offers such a framework and it was written not by an academic, but by a seasoned business leader.”

Trust: the word may sound old-fashioned, but it has a new resonance in the wake of major scandals that have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptioni

hat have rocked investors’ and employees’ faith in American business. Management by Trust makes the case that treating your employees in an open and trusting manner is more than just an exercise in feel-good benevolence. In fact, it is essential to success.

According to Ricci, a model business would encourage top-level executives to admit their mistakes and publish everyone’s salary, from entry-level receptionist to CEO, for all employees to see. It would open traditionally “secret” books for inspection and, while remaining non-union, would invite union organizers to drop in for lunch to discuss their ideas.

“The old models of confrontation, brow-beating and secrecy just won’t work anymore. My book offers the model for making businesses thrive by showing employees that they are vital, trusted members of the corporate family,” says Ricci, who draws from his own experiences as an employer.