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Will You Add? - Dos and Don'ts in Dealing with Indonesian Employees
Most people know that a Sunny Saturday is the best day of the week to have a car wash fundraiser. But what if you cannot have a car wash fundraiser on a Saturday? What if the business location you have available is too busy on Fridays and Saturdays, but it can be used on Sunday? What if this location is a very busy location? Could a car wash be done on a Sunday instead asks a group of Professional Models raising money for a cause?Well, personally I have done many car wash fundraisers on Sundays and it can work although not as well. Why you ask? It is because most carwashes are busy on Fridays and Saturdays and a lot of people wash their own cars for the weekend. Therefore, so many people who actually DO wash their cars (I mean just look as some of those dirt bombs out there would you?) already have them cleaned and this eliminates some of your potential traffic of course.Now then, seeing as the place is hopping on Fri and Sat days and nights this can help you alert people to come on Sunday to the car wash too by handing them flyers and letting the business also help with pre-car wash publicity. I discuss this as well in my free book on this How to Run a Successful Car Wash Fundraiser:http://www.carwashguys.com/fundraisers/LAschools.htmlAlso it might be wise to think selling pre-sale tickets, as this could be a great idea actually, due to the fact that a few models may be selling the tickets and they can offer tickets at the company. You know when we did Cheerleader Car Washes they always did well and maybe that can make up for the Sunday wash instead of the busiest Saturdays although Sat from 10 am to 2 pm really would be the best. Please consider all this in 2006.
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must
Merger ProblemsAs evidenced by the results of the merger mania of the 90s, many industry experts believe, as was the case in the previous decade, that as many as 80% of acquisitions do not succeed, resulting in billions of dollars invested in failure. Because the majority of acquisitions do not meet the original goals and objectives of the acquirers or other conditions change, some 40% of all businesses acquired will again be sold off within three to five years, according to available statistics.Merger SyndromeFailure starts with the merger syndrome. The merger syndrome is the common almost automatic reaction that most employees display when their company is acquired. The human reaction in the acquired company is usually suspicion and fear. This “merger syndrome” has a rapid, negative effect on business performance, and can have lasting effects if it is not addressed in a systematic way within 60 days of the acquisition. More often than not, it is not recognized or it is just ignored.A Missing LinkDuring the 12 to 15 months of the acquisition process, a large army of internal and external specialists is available to negotiate and structure the transaction. However, once the deal is done, similar resources are not available to assist in the complex task of managing the transition. It is usually left to managers who have little or no experience in managing such a massive series of changes in the short time available.The “Missing Link” in the corporate structure is the professional transition manager. This is the experienced person who understands the strategic goals, has the resources to gather the necessary factual data about the acquired company, and the know-how and track record to deal quickly and effectively with the complex issues of transition management.Common Mi
Do
Introduce yourself with handshaking and smile
Indonesians are a polite people and very tolerant towards foreigners and their manners. Handshaking (salaman) is customary for men and women alike on introduction and greeting, accompanied with the usual smile. Indonesians like to establish relationships. The greeting process is very important. Well begun is half done. Always shake hands with your business partner. Be humble in your negotiations and give your business partner the highest respect.
Greet and smile at everybody notwithstanding their level position.
Smile indicates friendliness. Arrogant people will not reply their smile/ greeting with smile. They will think people, who do not reply their smile, are not easy to talk with. Smiling at them can make them comfortable.
Win the informal leader’s heart
In the company, there are formal leader such as managers and supervisors. However, among the staff or operators, there is person that is respected and always listened by the others although this person does not have high job level position. This kind of person has strength in social/ interpersonal relation. To approach and make good relationship with this person can help you to win his/ her group. Politely, build his/her character and he/ she will act as a channel to your employees and give you information about employee’s conditions and their response.
Ask a simple question and call their name
Asking simple question can make them feel that you care about them. Indonesians prefer personal closing. If you ask simple question and call their name, you have done the ice breaking. They will feel secure and think that you are friendly.
Be a good model of discipline and give them real example
Indonesians tend to duplicate the behaviour of the people they respect. If you are their superior, they will imitate your behaviour because you are their model. This feature can be used to build their attitude toward discipline. If you are their superior and they see you put the rubbish to the dustbin or clean the dirty cup, they will follow your action. They will follow you because you are their model. When they see you participating in maintaining cleanliness, they will understand your action and they will act together to realize the cleanliness.
Build family atmosphere
Indonesians view family as intimate integral relationship, in which its members support each other and feel comfortable and secure. When Indonesians feel as a part of family, they will feel secure and motivated to increase their performance. In good family, there is harmonious interdependent relationship. There is sense of belonging and sense of ownership in its members’ attitude. For example, to print name card for your employees, even if for those who in low level, can make them feel as your big family members. They will be proud because their names are mentioned in their company’s name cards. Indirectly, it is also a promotion of your company because proudly they will show their name cards to their friends. Create the events to build their solidarity as one family, such as outbound and company travelling. Make personal contact rather than writing letters or memos. Don’t consider time spent to develop personal relationships wasted.
Provide a channel for their ideas/ grievances.
Their idea/ grievance is an expression of their morale in the company. If no grievance, it does not mean that it is good conditions. Some Indonesians purpose to keep silent when they lose their enthusiasm and trust in their leader/ superior. It is better to welcome their idea/ grievance but it does not mean to be totally permissive. It also does not mean that you bear all their problems. In this situation, art of listening to show that you care about them is essential. If they feel that you care, they will feel humanized and comfortable. On the contrary, if their ideas/ grievances are underestimated, they will be passive and tend to hide their problem. Grievance that is ignored can cause disharmony because they feel that they are not humanized. By providing channel for their aspirations, conducive culture is developed. In other word, any one will feel comfortable to express their idea and give information to you.
Provide the opportunity to worship and respect their belief
For Indonesians, religion is essential and sensitive matter. They need the opportunity for worship. All Indonesians are religion embracers. The subject related to religions is mentioned in Pancasila (Basic Principles of RI) and in Indonesia Constitution. The majority of Indonesians are Moslems. Moslems shall performs five times required prayers (Sholat) in a day and engage Friday prayers mass (Jumatan) at mosque. Respect this tradition and give them time to worship, provide prayer room at your office for them to pray. Provide sufficient break time in Friday for your employees to give them opportunity to engage Friday prayer mass. The government has set public holidays for religious celebration. In condition that you need your employees to work on holiday, give them opportunity to worship -- let the Christians worship on Sunday and Easter, let the Buddhists worship on Veshak Day, Hinduists worships on Nyepi Day. During Islamic fasting month, don’t eat something in front of them. Usually, during this month, they go home early. It is good to conduct fast breaking dinner at your office to maintain the solidarity. Give a greeting when they celebrate their religion.
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must b
A prominent east coast newspaper recently reported important employment insights from one of the nation's top job-search professionals.This 2005 article highlights important information consistent with EEI's recommendations. It's a reality check and a wake-up call for anyone serious about getting ahead.* In a tough job market, those looking for work need to set themselves apart. Nothing does this as well as a face-to-face meeting.* 'Many people have a hard time getting out of the starting gate in their search,' says John A. Challenger, chief executive officer of Challenger, Gray & Christmas, a top outplacement consulting organization.* 'There's an illusion that there has to be some agent, some source out there that has a pool of the best job opportunities,' he says. 'And this agent will go to employers and market my candidacy for me.'* But the hard truth is that job hunters must be their own advocates.* 'Even the most self-assured CEO doesn't like to go out and ask for a job and get rejected,' Challenger says. He suggests using 'some aggressive or unconventional techniques . . .'* 'The goal is to contact an action person who will see candidates and extend the offer. Human resources personnel seldom make hiring decisions.'This article confirms the 21st Century changes in employment marketplace expectations. They require "aggressive and unconventional" alternatives instead of old-fashioned methods.Executive Excellence International is the world class authority on alternative job search strategies and nin-traditional career advancement techniques. EEI anticipated these changes by several years. We've successfully armed our customers with the sophisticated and assertive tools they need to be winners . . . guaranteed!
Ask a simple question and call their name
Asking simple question can make them feel that you care about them. Indonesians prefer personal closing. If you ask simple question and call their name, you have done the ice breaking. They will feel secure and think that you are friendly.
Be a good model of discipline and give them real example
Indonesians tend to duplicate the behaviour of the people they respect. If you are their superior, they will imitate your behaviour because you are their model. This feature can be used to build their attitude toward discipline. If you are their superior and they see you put the rubbish to the dustbin or clean the dirty cup, they will follow your action. They will follow you because you are their model. When they see you participating in maintaining cleanliness, they will understand your action and they will act together to realize the cleanliness.
Build family atmosphere
Indonesians view family as intimate integral relationship, in which its members support each other and feel comfortable and secure. When Indonesians feel as a part of family, they will feel secure and motivated to increase their performance. In good family, there is harmonious interdependent relationship. There is sense of belonging and sense of ownership in its members’ attitude. For example, to print name card for your employees, even if for those who in low level, can make them feel as your big family members. They will be proud because their names are mentioned in their company’s name cards. Indirectly, it is also a promotion of your company because proudly they will show their name cards to their friends. Create the events to build their solidarity as one family, such as outbound and company travelling. Make personal contact rather than writing letters or memos. Don’t consider time spent to develop personal relationships wasted.
Provide a channel for their ideas/ grievances.
Their idea/ grievance is an expression of their morale in the company. If no grievance, it does not mean that it is good conditions. Some Indonesians purpose to keep silent when they lose their enthusiasm and trust in their leader/ superior. It is better to welcome their idea/ grievance but it does not mean to be totally permissive. It also does not mean that you bear all their problems. In this situation, art of listening to show that you care about them is essential. If they feel that you care, they will feel humanized and comfortable. On the contrary, if their ideas/ grievances are underestimated, they will be passive and tend to hide their problem. Grievance that is ignored can cause disharmony because they feel that they are not humanized. By providing channel for their aspirations, conducive culture is developed. In other word, any one will feel comfortable to express their idea and give information to you.
Provide the opportunity to worship and respect their belief
For Indonesians, religion is essential and sensitive matter. They need the opportunity for worship. All Indonesians are religion embracers. The subject related to religions is mentioned in Pancasila (Basic Principles of RI) and in Indonesia Constitution. The majority of Indonesians are Moslems. Moslems shall performs five times required prayers (Sholat) in a day and engage Friday prayers mass (Jumatan) at mosque. Respect this tradition and give them time to worship, provide prayer room at your office for them to pray. Provide sufficient break time in Friday for your employees to give them opportunity to engage Friday prayer mass. The government has set public holidays for religious celebration. In condition that you need your employees to work on holiday, give them opportunity to worship -- let the Christians worship on Sunday and Easter, let the Buddhists worship on Veshak Day, Hinduists worships on Nyepi Day. During Islamic fasting month, don’t eat something in front of them. Usually, during this month, they go home early. It is good to conduct fast breaking dinner at your office to maintain the solidarity. Give a greeting when they celebrate their religion.
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must
The pet care business is booming and leading to a very good income for those who love and want to work with animals, especially for those who want to care for dogs. There is definitely no shortage of opportunities in the pet care business and indeed there has been no better time to get established with pet care because pet popularity is at its' peak. Americans and people from countries all over the world literally spend thousands each year on such things as boarding, breeding, grooming, pet sitting and pet accessories. The experts in the field claim that this trend will only increase. Indeed one of the fastest segments of the home-based business is the pet care business. If you are thinking of going into the dog business side of pet care then it is important that you obtain as much dog care information as possible.Statistically the following are true:• 47% of all US households own more than one pet• 40 million US households own at least one dog• Americans spend $34 billion on their pets each year Do you love dogs? Then a dog grooming business might be right for you. There are many dog owners who just don't have the time to take proper care of their beloved pet. Taking care of a dog is a demand for some who just don't have the time nor the inclination to maintain proper care, even though they understand and want to care for their canine. For dog owners there are such duties as taking the dog for a walk, giving the dog a bath, grooming the dog and other things.When setting up an area for grooming dogs in your pet care business, select a quiet area inside the house. Of course you can set-up a grooming area outside of the house if you want to but grooming a dog inside the house is lot better. First, most dogs are less playful when they are inside the house than wh
Build family atmosphere
Indonesians view family as intimate integral relationship, in which its members support each other and feel comfortable and secure. When Indonesians feel as a part of family, they will feel secure and motivated to increase their performance. In good family, there is harmonious interdependent relationship. There is sense of belonging and sense of ownership in its members’ attitude. For example, to print name card for your employees, even if for those who in low level, can make them feel as your big family members. They will be proud because their names are mentioned in their company’s name cards. Indirectly, it is also a promotion of your company because proudly they will show their name cards to their friends. Create the events to build their solidarity as one family, such as outbound and company travelling. Make personal contact rather than writing letters or memos. Don’t consider time spent to develop personal relationships wasted.
Provide a channel for their ideas/ grievances.
Their idea/ grievance is an expression of their morale in the company. If no grievance, it does not mean that it is good conditions. Some Indonesians purpose to keep silent when they lose their enthusiasm and trust in their leader/ superior. It is better to welcome their idea/ grievance but it does not mean to be totally permissive. It also does not mean that you bear all their problems. In this situation, art of listening to show that you care about them is essential. If they feel that you care, they will feel humanized and comfortable. On the contrary, if their ideas/ grievances are underestimated, they will be passive and tend to hide their problem. Grievance that is ignored can cause disharmony because they feel that they are not humanized. By providing channel for their aspirations, conducive culture is developed. In other word, any one will feel comfortable to express their idea and give information to you.
Provide the opportunity to worship and respect their belief
For Indonesians, religion is essential and sensitive matter. They need the opportunity for worship. All Indonesians are religion embracers. The subject related to religions is mentioned in Pancasila (Basic Principles of RI) and in Indonesia Constitution. The majority of Indonesians are Moslems. Moslems shall performs five times required prayers (Sholat) in a day and engage Friday prayers mass (Jumatan) at mosque. Respect this tradition and give them time to worship, provide prayer room at your office for them to pray. Provide sufficient break time in Friday for your employees to give them opportunity to engage Friday prayer mass. The government has set public holidays for religious celebration. In condition that you need your employees to work on holiday, give them opportunity to worship -- let the Christians worship on Sunday and Easter, let the Buddhists worship on Veshak Day, Hinduists worships on Nyepi Day. During Islamic fasting month, don’t eat something in front of them. Usually, during this month, they go home early. It is good to conduct fast breaking dinner at your office to maintain the solidarity. Give a greeting when they celebrate their religion.
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must
Q. I was laid off six months ago. Jobs in my field are scarce so I moved to a new town to start a home business. People have paid me for everything from website maintenance to pet sitting.But the money seems to be small and slow. And frankly, I really want a corporate job with benefits.A. Welcome! You’re what I call a reluctant entrepreneur. Often we start a business, write a book or develop a talent out of a deep and boiling passion. But sometimes we begin reluctantly, out of necessity. Sometimes the odds of finding a job are considerably less than the odds of succeeding in self-employment.Still, we feel like we’re trapped in an arranged marriage – not a romance.The good news: Arranged marriages can become success stories! Working towards one goal, however reluctantly, will eventually lead to success and fulfillment – which may come from a totally different direction.1. Listen to messages from your environment (“the universe,” if you prefer).You’re getting business right away, while your job-hunting efforts are going nowhere. When clients are willing to pay you real money – regardless of the amount – you’re getting a message, “You have a market for your services.” And when you attract clients effortlessly, you’re getting a strong “yes” message from your environment.So should you stop job-hunting? If you really want to return to corporate life, keep looking. Don’t be surprised if you lose interest in a “real” job as time goes on.And, most of all, pay attention to what is happening.2. Evaluate your most lucrative options.Can you command a high price for your services?Maybe.Some services have a ceiling and people won’t pay more, no matter how great you are. If the ceiling is ten or fifteen
Provide the opportunity to worship and respect their belief
For Indonesians, religion is essential and sensitive matter. They need the opportunity for worship. All Indonesians are religion embracers. The subject related to religions is mentioned in Pancasila (Basic Principles of RI) and in Indonesia Constitution. The majority of Indonesians are Moslems. Moslems shall performs five times required prayers (Sholat) in a day and engage Friday prayers mass (Jumatan) at mosque. Respect this tradition and give them time to worship, provide prayer room at your office for them to pray. Provide sufficient break time in Friday for your employees to give them opportunity to engage Friday prayer mass. The government has set public holidays for religious celebration. In condition that you need your employees to work on holiday, give them opportunity to worship -- let the Christians worship on Sunday and Easter, let the Buddhists worship on Veshak Day, Hinduists worships on Nyepi Day. During Islamic fasting month, don’t eat something in front of them. Usually, during this month, they go home early. It is good to conduct fast breaking dinner at your office to maintain the solidarity. Give a greeting when they celebrate their religion.
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must
In the United States we have many folks that wish to realize their American Dream and to many people that means owning a business of their own. We also have rules and regulations that are to enforce the franchising model, but are we truly helping the consumer from the Big Bad Corporate Franchisors out to get the little guys?Well it turns out that Franchising has one of the lowest fraud rates of any business model in America and there really is not real crime or fraud going on. Oh, sure there are a few cases now and again where some franchisor failed to fill out a form correctly or something of this nature, but in reality there is not criminal intent. Mostly market place differences of opinion between franchisors and franchisees; so are the Federal Regulatory bodies doing their regulating properly?The whole thing is a sham really in my opinion; help the consumer? No, most of what the regulatory bodies do end up costing the consumer, as any fines or penalties are passed onto buyers anyway and also any lawyer fees incurred. It just raises the cost of the future franchise fees. When the regulatory bodies modify the laws after such cases and all the lawyers get paid, the regulators will re-define what they previously defined that led to the law of unintended consequences causing the conflict in the first place.Indeed it is a cluster muck of biblical proportions much worse than the Spaghetti Bowl they call a freeway there. What happens to the 23-year old kids working in these regulatory agencies? Well, as they learn all this from the inside they do fine until they see what the real world is and leave for private practice. After all Franchising is about the market place, not imposed rules brought forth by bureaucrats at the request of stodgy old industry which cannot compete because they do not hustle,
Offer edible food and non-alcoholic drink
For Indonesians, rice (nasi) is staple food. They are not satisfied if they eat without rice. In their mindset, they will be weak without rice. When providing meal for them, the rice must be included. Majority of Indonesians are Moslems. Not all foods and drinks are allowed for them to consume. Don’t offer pork or alcoholic drink, pork and alcohols are forbidden (Haram). Any animal with fang is forbidden. Amphibian is also forbidden. If you want to buy food or drink for them, choose the food or drink, which are Halal certified. Don’t offer beef to your Balinese friend because most of them are Hinduists.
Be aware of diversity in Indonesia
Various religions, Race, ethnic groups with various cultures exist in Indonesia. Respect and make good and harmonious relationship with all of them, notwithstanding their religions and ethnics. SARA (Ethnic Group. Religions, Racial Relation) issues are very sensitive in Indonesia. Be careful when you use humour or make a joke, as it may be misunderstood.
Try to get up-to-date information on your industry and regulations
Try to get up-to-date information on your industry and regulations as the country is in transition. You should up date your company regulation with new government provisions. You may consult it to Human Resource Service in order get the up dated information of it. If you face problem related to industrial relation issues, you can consult it to Human Resource Service/ Consultants because they know about the culture and prevailing provisions in Indonesia. Visit www.e-jobz.com to get info concerning recent HR issues in Indonesia or you can ask Human Resource services promoted at this website.
Be patient with tardiness and imprecision
Indonesians usually call the tardiness as “Rubber time ( Jam Karet)”. It is common in Indonesia to be unpunctual in meeting, dating and in starting an event. However, try be punctual. If you are late, in the future they will be later than you. Don’t be late for meetings (even if they never start on time). Punctuality and technical precission requires a lengthy learning process.
Be low profile
If you disagree with your business partner/ friends/ employees try to say it in a manner that it will give the impression of non-confrontational. Be modest in your negotiations/ discussions and give them the highest respect. Bowing with smile is also gesture of salutation. This low profile attitude shows that you are respectful person.
Learn Indonesian Language
Language is a mean of communication. It is essential to convey the meaning. Not all Indonesians acquire International Language, such as English. By communicating in Bahasa Indonesia (Indonesian Language), communication with Indonesians will be held understandably. If you cannot communicate in Indonesian Language, you can use English but you must simplify your language, speak slowly and clearly to make it more comprehensible.
Reward the employees for their loyalty
Payment by result is not readily accepted. People expect to be rewarded also for their loyalty.
Avoid dismissal of employees
Dismissal of employees is culturally undesirable.
Conduct “Gotong Royong”
“Gotong Royong” is Indonesian term for mutual cooperation. It calls for community commitment.
Understand status differences
In Indonesia, status differences are unavoidable and viewed positively.
Be polite
Formal politeness and restraint of emotions are imperative.
Show the respect to the family of the deceased
Do condolence visit and assistance. Use cash for token donation. Wear black, white, and blue dress. These are the dress code for condolence visit.
Be careful in handling the disobedience against company regulation Transgression against company regulation must be handled carefully.
Give direct appraisal of performance
Direct appraisal of performance can be delicate. It is as delicate balancing act.
Don’t:
Give, receive, and eat with the left hand
To give, receive, and eat with the left hand is unacceptable and considered impolite. The left hand is toilet hand. They usually use their left hand to cleanse up after urinating or defecating. That is why they consider the left hand dirty.
Touch or pat on another’s head
The head is sacred and should be respected. Patting on another’s head is not done among adults and even should be avoided with children.
Spit in the presence of people
When an Indonesians are disgusted at seeing the filth or something disgusting, they usually spit. They will think that you insult them or that you are disgusted at seeing them. Spittle is also considered nauseating.
Say that you are atheist
Indonesians had traumatic experience with communists. The past national tragedy in 1966 was related to Indonesian communist party. Many Indonesians still consider communists their enemies. In their mindsets, they always misinterpret atheists as commu
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