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Will You Add? - TQM Implementation Project Part 3b - The Analyze Phase, How To Overcome Issues
One of the more popular questions I get about copy from subscribers is, "Do people really read all that copy?" Of course they are talking about the online long copy sales letters you have to scroll all the way down to the bottom to find out how much it costs. These letters can be from 5-15 pages or more in length and they flat out bug some people.The answer to the question is, "No. Yes. And maybe." It all depends on where your prospect is mentally in the buying process. I'll get to that in a minute.First let's take yourself as an e
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member
All of those negative messages you hear about bad credit and mortgages! I’m talking here about how it is commonly believed that if you have bad credit it’s virtually impossible to get a home loan, and if you do happen to get a home loan, then the interest rate will be so high it will be a feat in itself just meeting the repayments. In Australia, every Tom, Dick and Harry will tell you that bad credit is bad news when it comes to your prospects for a home loan, however, there is has been a breakthrough in the bad credit mortgage industry. To d
Just to recap, tools used in the ANALYZE Phase are:
Data Collection | Trend Charting | Pareto Analysis | Fish-Bone Diagram | Why-Why Analysis
Case Study in Fish-bone Diagram
Once the Pareto Analysis is completed, team have an idea what are the main contributors to the material lost based on the 80/20 rule of Pareto Analysis. However, this only provide information that is limited to contributing factors to material loss but it does not give a clue what causes it.
A Fish-Bond diagram would be used to collate possible causes to the contributing factors to material loss. This is done using brainstorming of the common 4M namely; Man, Machine, Method and Material as a guide. Once it is completed, team needs to verify all those contributing factors are indeed truly happened. This is done using a verification table which has to identify verification method, its finding. Members took time to verify with the findings whether the possible cause is true or false
How to overcome Fish-Bone Diagram Issue
Nromally, there is no major issue with the Fish-bone Diagram. Most of the problem faced with team are the accuracy of the verification because findings from verification is not conclusive and at time do not support whether it is true or false.
To overcome some of this verification problem, team need to consider using data to support the verifications. It can be taken from Pareto Analysis, run a control lot, take a sample etc instead of using Brainstorming. The reason is that these methods are drawn from data, hence it must be true. Then further verification is not needed.
Case Study in Why-Why Analysis Issues
Once the contributing factor in the fish-Bone is confirmed true, Why-Why Analysis is performed to find out the root cause to the contributing factors. There are several issues arisen from this step. Some of them are :- 1) Member does not know when to stop asking why?
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member m
When looking for a job you can take advantage of many methods: either you turn to your friends’ protection, or surf the net and peruse the newspapers or finally use the services of the recruiting agency. Even if your friends have no influential connections or can’t assist you in employment at the present moment, let them know that you are seeking a new job. A worthy position may turn up in a week’s time. And during this week you are to conquer the net, newspapers and recruiting agencies. So, let’s start...Composing a resume. There can be
Once the Pareto Analysis is completed, team have an idea what are the main contributors to the material lost based on the 80/20 rule of Pareto Analysis. However, this only provide information that is limited to contributing factors to material loss but it does not give a clue what causes it.
A Fish-Bond diagram would be used to collate possible causes to the contributing factors to material loss. This is done using brainstorming of the common 4M namely; Man, Machine, Method and Material as a guide. Once it is completed, team needs to verify all those contributing factors are indeed truly happened. This is done using a verification table which has to identify verification method, its finding. Members took time to verify with the findings whether the possible cause is true or false
How to overcome Fish-Bone Diagram Issue
Nromally, there is no major issue with the Fish-bone Diagram. Most of the problem faced with team are the accuracy of the verification because findings from verification is not conclusive and at time do not support whether it is true or false.
To overcome some of this verification problem, team need to consider using data to support the verifications. It can be taken from Pareto Analysis, run a control lot, take a sample etc instead of using Brainstorming. The reason is that these methods are drawn from data, hence it must be true. Then further verification is not needed.
Case Study in Why-Why Analysis Issues
Once the contributing factor in the fish-Bone is confirmed true, Why-Why Analysis is performed to find out the root cause to the contributing factors. There are several issues arisen from this step. Some of them are :- 1) Member does not know when to stop asking why?
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member
One of my clients is in a transition stage with her business. Her practice has become so successful that she no longer has the time to do her administrative work or even the marketing work that helped her become successful. I am working with her developing a plan to hire administrative and functional staff that will allow her to continue to grow her business and enjoy her work life.One of the issues we are facing which affects many business owners is that if she doesn’t have time to do what she’s already doing, where will she get the ti
How to overcome Fish-Bone Diagram Issue
Nromally, there is no major issue with the Fish-bone Diagram. Most of the problem faced with team are the accuracy of the verification because findings from verification is not conclusive and at time do not support whether it is true or false.
To overcome some of this verification problem, team need to consider using data to support the verifications. It can be taken from Pareto Analysis, run a control lot, take a sample etc instead of using Brainstorming. The reason is that these methods are drawn from data, hence it must be true. Then further verification is not needed.
Case Study in Why-Why Analysis Issues
Once the contributing factor in the fish-Bone is confirmed true, Why-Why Analysis is performed to find out the root cause to the contributing factors. There are several issues arisen from this step. Some of them are :- 1) Member does not know when to stop asking why?
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member
Background - Who Should Read This Article?True entrepreneurs prefer to EARN what they make through honest and intelligent effort, and typically abhor offers of "handouts" or favours. Many people in developed societies have enough around them to help them understand that entrepreneuring can be prestigious, and investing in, or patronising an entrepreneur can be quite rewarding.The fact is that the clients/customers or investors who have to consider what a first-time startup entrepreneur has to offer them, may NOT have the ben
To overcome some of this verification problem, team need to consider using data to support the verifications. It can be taken from Pareto Analysis, run a control lot, take a sample etc instead of using Brainstorming. The reason is that these methods are drawn from data, hence it must be true. Then further verification is not needed.
Case Study in Why-Why Analysis Issues
Once the contributing factor in the fish-Bone is confirmed true, Why-Why Analysis is performed to find out the root cause to the contributing factors. There are several issues arisen from this step. Some of them are :- 1) Member does not know when to stop asking why?
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member
If you read my last couple of articles, you'll know that I have said there is an overwhelming saturation of products in the marketplace and the consumer is bombarded with advertising messages - so much so that they now tune out. I said that if you wanted to be successful with a new product, you should seek to establish a new product category and I gave you the strategic rules regarding how to do it.In this article, I want to take the concept of a product category and explore it one step further. Let's imagine you want to grow to become th
2) Members find it difficult to link each level of why question
3) Member quote the consequence rather than the cause
4) Members tend to quote recent incident encountered as the root cause
5) Most commonly, member quote corrective action as the root cause
How to overcome Why-Why Analysis Issues
This is the most difficult tool to master. Not only member must know the logical sequence of asking why, to structure the question itself is challenging. One of the guide to use this tool is to asked the immediate cause. Example: Why is he late to work? Answer is : His car broke down half way on the road. Instead of answer as He woke up late in the morning.
In summary, this ANALYZE Phase is the most crucial phase which team members need to analyze the right root cause of the possible cause hence lead to the root cause of the problem. With this root cause identified, then corrective action to be taken. In my next article, I will continue to share the problem faced with the IMPROVE Phase of the D.A.I.C. Improvement Methodology. I welcome readers feedback how else I could present these articles.
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