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  • Will You Add? - Guidelines for Managing your People (Part 1)

    Seven Steps to Prosperity: Starting Your Own Computer Services Business
    Self employment has increased over 12.2 million people according to a study on the Small Business Administration website. Would you like to join them and start your own small business?You can, it’s really a simple process.1. The first step is the hardest. Convincing your inner critic that you can succeed on your own, without a steady paycheck. This inner critic needs to be tamed and shown its error. You do this by educating yourself. Study
    fore the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

  • Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility
    Your Most Important Investment
    "Imagine a company spending one-third of the revenue on a capital investment or an interest payment and never addressing it with shareholders in their annual report," said Rick Guzzo, a Mercer consultant. "It's unthinkable."Mercer Human Resource Consulting, a unit of insurance brokerage Marsh &McLennan, conducted a Two Year Study of the 100 largest publicly traded American companies.25% of the largest publicly traded companies included a p
    Managing your people is second in importance only to managing yourself. A manager is only as good as the people he has working for him, because a manager achieves his targets through his people. Nevertheless, a manager’s people will respond to proper treatment by a skilled manager. People work at their best when they are happy. .

    1. The first thing a manager must do is create a good working environment. There are many ways to do this. It depends on too many things to mention them all here. However, we will have a look at a few. Help people to understand the importance of their work. It will go a long way towards improving their performance if they understand the importance of their efforts. A policy of internal promotions tied to an education and training scheme will encourage staff to go the extra mile. They will be able to see the possibilities for the future. It will create an environment where they will feel valued and appreciated as workers and as human beings. They will feel the extra effort that they put in will bring rewards.
      If it is necessary to promote from outside make it clear that you had very good reasons for doing so. Do not approach the situation as if you were answering to your staff. Never forget that you are the boss.

    2. Pay your people a fair salary/wage for a fair days work. No matter how happy people are with their achievements, education, promotions etc. if you do not pay them properly they will leave. Pay establishes a value for a person’s work and a measure by which they compare themselves to others inside and outside their work-group or company. .

    3. Do not keep secrets. Secrecy is the origin of rumour. If you keep secrets, your staff will fear the worst and this atmosphere of uncertainty is bad for the working environment you are trying to create. If there is a problem within the work-group, company or marketplace tell them, they may even come up with a solution. .

    4. Be friendly and businesslike. That is how the ideal management-staff relationship was described when I was starting out in retail. There is a lot to be said for this approach. They should not be afraid to bring problems to you when necessary, but not so familiar that discipline and respect are lost. Treat people as valued individuals not as a bunch of slaves. Make allowances for their individual likes and dislikes and their strengths and weaknesses. If they are falling behind in some way, tell them directly so that they know where they stand. Make sure that you agree to a solution and a timetable before the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

    5. Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility t
      I Won't Tell My Lawyer but I Will Tell You
      A general counsel of a large international consulting firm told us about his experience talking to an interviewer who had called to discuss his satisfaction level with his outside law firm. He had been using the services of a “high end, expensive” law firm out of New York.We asked if the interview questions allowed him to speak about all the issues that were on his mind regarding his relationship with his lawyers. His response was, “There w
      their performance if they understand the importance of their efforts. A policy of internal promotions tied to an education and training scheme will encourage staff to go the extra mile. They will be able to see the possibilities for the future. It will create an environment where they will feel valued and appreciated as workers and as human beings. They will feel the extra effort that they put in will bring rewards.
      If it is necessary to promote from outside make it clear that you had very good reasons for doing so. Do not approach the situation as if you were answering to your staff. Never forget that you are the boss.

    6. Pay your people a fair salary/wage for a fair days work. No matter how happy people are with their achievements, education, promotions etc. if you do not pay them properly they will leave. Pay establishes a value for a person’s work and a measure by which they compare themselves to others inside and outside their work-group or company. .

    7. Do not keep secrets. Secrecy is the origin of rumour. If you keep secrets, your staff will fear the worst and this atmosphere of uncertainty is bad for the working environment you are trying to create. If there is a problem within the work-group, company or marketplace tell them, they may even come up with a solution. .

    8. Be friendly and businesslike. That is how the ideal management-staff relationship was described when I was starting out in retail. There is a lot to be said for this approach. They should not be afraid to bring problems to you when necessary, but not so familiar that discipline and respect are lost. Treat people as valued individuals not as a bunch of slaves. Make allowances for their individual likes and dislikes and their strengths and weaknesses. If they are falling behind in some way, tell them directly so that they know where they stand. Make sure that you agree to a solution and a timetable before the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

    9. Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility
      Hurry Up and Wait
      Recently, I walked over to my bank for what I hoped would be a quick transaction, and felt I was in luck as one of the five tellers had only one person in her line, while the others all had two or three. So I headed for that teller. Big mistake. The customer being helped obviously had some sort of problem, and the teller moved back and forth taking care of it. And of course, I was afraid to change lines, for fear of getting in an even slower one. As I h
      our people a fair salary/wage for a fair days work. No matter how happy people are with their achievements, education, promotions etc. if you do not pay them properly they will leave. Pay establishes a value for a person’s work and a measure by which they compare themselves to others inside and outside their work-group or company. .

    10. Do not keep secrets. Secrecy is the origin of rumour. If you keep secrets, your staff will fear the worst and this atmosphere of uncertainty is bad for the working environment you are trying to create. If there is a problem within the work-group, company or marketplace tell them, they may even come up with a solution. .

    11. Be friendly and businesslike. That is how the ideal management-staff relationship was described when I was starting out in retail. There is a lot to be said for this approach. They should not be afraid to bring problems to you when necessary, but not so familiar that discipline and respect are lost. Treat people as valued individuals not as a bunch of slaves. Make allowances for their individual likes and dislikes and their strengths and weaknesses. If they are falling behind in some way, tell them directly so that they know where they stand. Make sure that you agree to a solution and a timetable before the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

    12. Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility
      Canvas Printing Helps You Lend Your Personal Touch
      Canvas printing is one of the most widely used methods for publicity. Publicity and promotion methods have undergone huge changes and today business owners and people who are in the promotion business look for means that are the most innovative and have the power to reach out to a wider audience. Canvas printing is not only a wonderful publicity method, but is also just the right platform where one can display their personal art work and photographs. Al
      come up with a solution. .

    13. Be friendly and businesslike. That is how the ideal management-staff relationship was described when I was starting out in retail. There is a lot to be said for this approach. They should not be afraid to bring problems to you when necessary, but not so familiar that discipline and respect are lost. Treat people as valued individuals not as a bunch of slaves. Make allowances for their individual likes and dislikes and their strengths and weaknesses. If they are falling behind in some way, tell them directly so that they know where they stand. Make sure that you agree to a solution and a timetable before the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

    14. Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility
      Packing and Crating Services – Get Moving with Toll Free Numbers
      If you are moving your household and do not know where to search for packing and crating services, try locating a toll free numbers directory. You can make free calls to local craters and packers and inquire about their services. It is convenient and easy to dial a toll free number, get all your queries answered, and arrange for the service without having to pay a dime.Packing and crating services take away the burden of dismantling, arranging, p
      fore the conversation ends. Do not walk around dropping hints and hope that they will understand and deal with it by themselves. Lead from the front. Be seen to work as hard as your team. Reward effort publicly. .

    15. Think of your staff as a team. A team will have the right people in the right positions doing what they are good at. When you employed them, you gave them or should have given them, a job description. This outlines their responsibilities and duties. Make sure that they are living up to their responsibilities. If they are not then they are letting the rest of the team down. If they are not it is your responsibility to notice this and deal with it. Do not encourage your team to talk about each other. You do not want to propagate an environment where your people are looking over their shoulders and spying on each other. That would not help anyone.

    Part 2 of this article is to be found in the business pages at: www.gerryonline.com

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