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  • Will You Add? - Managing Project Risks (Part 1): Don't Be Snared by These 6 Common Traps

    Management Style and Organizational Culture
    The potential benefits of improved job design are unlikely to be realized, if attention is focused on the content of jobs alone. Equal, if not more important, is the process by which redesign is carried out. This has led to recognition of the importance of management style and, increasingly, of organization culture. Central to improving the quality of working life is a participative, open style of management involving employees in decisions that affect them, including the design or choice of the technology itself. Personnel policies, including those related to pay and benefits, should attempt to develop a relationship of trust among all members and sections of the organization, and a
    many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't

    Pharmaceutical Investigator Meetings: Improve EDC Training with eLearning
    The accurate and standardized collection of data plays a vital role in the success of a clinical trial. An important step in electronic clinical data management (eCDM) is electronic data capture (EDC).However, the success of EDC is dependent on how well-trained and knowledgeable the clinical research coordinators and associates are in the use of EDC. There are many options for training on an EDC solution – printed materials, but these can quickly become out of date and the success is dependent on how the individual uses the material, classroom training, but this can be expensive to conduct or webcasts, which can be more cost effective to conduct, but participants can get lost in the l
    When your enterprise decides to undertake a new endeavor -- whether it's designing a new training program, planning a new service, or revamping an existing product -- this endeavor is called a project. It involves people, funding, resources, schedules, requirements, testing, fine tuning, and deployment, plus a host of other activities.

    You may have seen this phenomenon by now: projects are risk magnets. Why is that?

    There appear to be several factors involved. Managing project risk is a process that seems to be poorly understood by business owners and project managers. As a result, projects frequently experience problems with understaffing, schedule overruns, cost overruns, and unmet requirements. This article (the first of a series) explains six common traps that, when not fully recognized, can lead to unpleasant surprises.

    Here's what I've observed over many years as both a project leader and participant:

    1. Each project differs in some way, shape, or form from the last one.

    If all your projects were exactly the same, you could simply use a cookie-cutter approach to crank 'em out without losing any sleep at night. Although projects may share some similarities, a new project could very easily introduce several new, unfamiliar elements that can completely throw off your sense of balance - often without your even realizing it until it's too late.

    2. Projects are often constrained by finite conditions.

    Initially, you might hear limitations such as, "We only have $1,200 and three weeks to have you complete all 18 training modules for this project." (What? You're thinking that based on the requirements you've heard so far, this project should take a year and a half and cost three hundred grand!)

    Speaking of constraints, it's not unusual for project sponsors or clients to ask for 1) low cost and 2) fast completion and 3) high quality and 4) many features in the final project deliverables. Although it's understandable to want the greatest value for the money, unless the project is blessed with an infinite schedule and an unlimited budget, tradeoffs become necessary.

    Usually it's only possible to achieve two or three out of four of these goals on a typical project. The tradeoffs might constrain the number of features, limit the quality, or both.

    3. People chronically underestimate their time and effort.

    Whether it's because of a perceived social stigma or a cloudy crystal ball, people typically have a difficult time deriving realistic project estimates. Given the number of project unknowns, coming up with accurate predictions can be tricky. (Smart project managers know this and frequently add buffers derived from records of actual past experience, commonly known as "fudge factors," to project bids.)

    To complicate matters, people often feel pressured to further "reduce the truth" -- that is, to minimize whatever their already low calculations tell them it should take when they put together a bid. Whenever management pushes people to underestimate this way -- perhaps for fear of losing the project -- the risks can easily overwhelm and even destroy the project's success.

    4. Project requirements are typically fuzzy at the beginning.

    Whether you're talking to a client, your boss, your colleagues, or your clients to figure out what the project should produce, whatever they say initially may sound as clear as a bell in some areas but very sketchy in others. Getting clarification on the fuzzy parts might entail many conversations with many people, and much more time than anybody ever imagined.

    5. Requirements invariably shift over time.

    The minute after you've cemented the requirements with everyone's agreement, "scope creep" begins. This means that the project needs may expand, shrink, or morph into something altogether different! These situations arise because the very act of creating something new can produce a result (or a series of results) that may exceed or differ from what people were capable of imagining at the start. And even when the team guards against it, pressure to include "add-ons" can stretch the scope beyond its limits.

    6. Nearly everything else about the project is dynamic!

    Aside from the requirements changing, many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't

    'Chiefs' and 'Indians' Management - Time to Change?
    I've ummed and ahhed about the title for this topic, not wanting to cause offence. So if I do, I don't mean to - the term "Chiefs and Indians" is a metaphor, not a culture statement, so bear with me, it will become clear.You start at the top with the best paid and end up with the humble worker at the bottom end. In larger organisations this can be eight, ten or more deep!At the bottom you feel 'done to' at the top, you feel the 'doer' - a much more comfortable spot to be. Guess why!Yet it need not be this way. Of course there are always going to levels of authority, but wise organisations can soften this with a level of democracy which enables even those at the ve
    simply use a cookie-cutter approach to crank 'em out without losing any sleep at night. Although projects may share some similarities, a new project could very easily introduce several new, unfamiliar elements that can completely throw off your sense of balance - often without your even realizing it until it's too late.

    2. Projects are often constrained by finite conditions.

    Initially, you might hear limitations such as, "We only have $1,200 and three weeks to have you complete all 18 training modules for this project." (What? You're thinking that based on the requirements you've heard so far, this project should take a year and a half and cost three hundred grand!)

    Speaking of constraints, it's not unusual for project sponsors or clients to ask for 1) low cost and 2) fast completion and 3) high quality and 4) many features in the final project deliverables. Although it's understandable to want the greatest value for the money, unless the project is blessed with an infinite schedule and an unlimited budget, tradeoffs become necessary.

    Usually it's only possible to achieve two or three out of four of these goals on a typical project. The tradeoffs might constrain the number of features, limit the quality, or both.

    3. People chronically underestimate their time and effort.

    Whether it's because of a perceived social stigma or a cloudy crystal ball, people typically have a difficult time deriving realistic project estimates. Given the number of project unknowns, coming up with accurate predictions can be tricky. (Smart project managers know this and frequently add buffers derived from records of actual past experience, commonly known as "fudge factors," to project bids.)

    To complicate matters, people often feel pressured to further "reduce the truth" -- that is, to minimize whatever their already low calculations tell them it should take when they put together a bid. Whenever management pushes people to underestimate this way -- perhaps for fear of losing the project -- the risks can easily overwhelm and even destroy the project's success.

    4. Project requirements are typically fuzzy at the beginning.

    Whether you're talking to a client, your boss, your colleagues, or your clients to figure out what the project should produce, whatever they say initially may sound as clear as a bell in some areas but very sketchy in others. Getting clarification on the fuzzy parts might entail many conversations with many people, and much more time than anybody ever imagined.

    5. Requirements invariably shift over time.

    The minute after you've cemented the requirements with everyone's agreement, "scope creep" begins. This means that the project needs may expand, shrink, or morph into something altogether different! These situations arise because the very act of creating something new can produce a result (or a series of results) that may exceed or differ from what people were capable of imagining at the start. And even when the team guards against it, pressure to include "add-ons" can stretch the scope beyond its limits.

    6. Nearly everything else about the project is dynamic!

    Aside from the requirements changing, many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't

    Employment and Career Starting Points
    Most free market economists know that the minimum wage laws are an evil crutch for society and civilizations. Nevertheless some people believe we need a minimum-wage law, however it has been estimated that if you raise the minimum wage one dollar per hour you lose 800,000 jobs and if you raise it to dollars per hour you will lose 1.6 million jobs and some estimate that the number may be even higher.For two reasons one, because some businesses will not be able to afford it and two, because some businesses will be priced out of their market. For instance let's take a car wash if they charge too much for the car lot so they can pay more money per hour then no one will want a car
    >Usually it's only possible to achieve two or three out of four of these goals on a typical project. The tradeoffs might constrain the number of features, limit the quality, or both.

    3. People chronically underestimate their time and effort.

    Whether it's because of a perceived social stigma or a cloudy crystal ball, people typically have a difficult time deriving realistic project estimates. Given the number of project unknowns, coming up with accurate predictions can be tricky. (Smart project managers know this and frequently add buffers derived from records of actual past experience, commonly known as "fudge factors," to project bids.)

    To complicate matters, people often feel pressured to further "reduce the truth" -- that is, to minimize whatever their already low calculations tell them it should take when they put together a bid. Whenever management pushes people to underestimate this way -- perhaps for fear of losing the project -- the risks can easily overwhelm and even destroy the project's success.

    4. Project requirements are typically fuzzy at the beginning.

    Whether you're talking to a client, your boss, your colleagues, or your clients to figure out what the project should produce, whatever they say initially may sound as clear as a bell in some areas but very sketchy in others. Getting clarification on the fuzzy parts might entail many conversations with many people, and much more time than anybody ever imagined.

    5. Requirements invariably shift over time.

    The minute after you've cemented the requirements with everyone's agreement, "scope creep" begins. This means that the project needs may expand, shrink, or morph into something altogether different! These situations arise because the very act of creating something new can produce a result (or a series of results) that may exceed or differ from what people were capable of imagining at the start. And even when the team guards against it, pressure to include "add-ons" can stretch the scope beyond its limits.

    6. Nearly everything else about the project is dynamic!

    Aside from the requirements changing, many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't

    Conference Facilities
    A conference call is a call in which three or more parties interact simultaneously. Always a cost effective way to reduce travel expenses, conference call technology has advanced to provide a more interactive user experience. Today's conference calls not only include telephone communication, but also video and web communication. One of the most popular services allows clients who do not have video conferencing equipment to connect via the web, thereby participate using only their web browser.Conference calls can be used for entertainment or for social purposes like party lines. People call to a specified telephone number that allows them to talk to others, and perhaps subsequen
    pically fuzzy at the beginning.

    Whether you're talking to a client, your boss, your colleagues, or your clients to figure out what the project should produce, whatever they say initially may sound as clear as a bell in some areas but very sketchy in others. Getting clarification on the fuzzy parts might entail many conversations with many people, and much more time than anybody ever imagined.

    5. Requirements invariably shift over time.

    The minute after you've cemented the requirements with everyone's agreement, "scope creep" begins. This means that the project needs may expand, shrink, or morph into something altogether different! These situations arise because the very act of creating something new can produce a result (or a series of results) that may exceed or differ from what people were capable of imagining at the start. And even when the team guards against it, pressure to include "add-ons" can stretch the scope beyond its limits.

    6. Nearly everything else about the project is dynamic!

    Aside from the requirements changing, many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't

    7 Things That Can Help Your Hospital Run Better
    The outbreak of epidemics coupled with the exodus of medical professionals skills make running a hospital a nightmare. The lack of funds to purchase essential equipment only adds to an already bad scenario. Add to this administrations with outdated notions about hospital management and you have an impending disaster.In a quest to better run their hospitals, many hospital administrators have deployed six sigma process improvements and have started to show such good results that they have converted skeptics to believers. Running hospitals better requires a lot more effort than running a regular business. Here are 7 things that help you to run your hospital better:1. Critic
    many other things can stop, start, or fluctuate during the project. Experienced people may leave and new people may come on board. Budgets could get chopped. Schedules might get slashed or -- sometimes even worse -- delayed. Resources may evaporate or not materialize in the right forms. Politics can sneak in and remove support, or require skipping critical steps such as testing. The list goes on and on.

    Studies of failed projects have revealed how difficult it can be to detect all of the red flags in advance. Unbridled optimism can block everyone's ability to see clearly. Yet turning down an iffy project may be better than letting egos rule.

    What to do? As we've seen, projects can involve several highly dynamic variables. They often operate under tight budgets and schedules. People tend to miscalculate time, effort, and resources. Requirements frequently expand, shrink, or change. And shifting circumstances can pull the rug out from under everyone's plans. Add these together and many projects will cook up a recipe for failure.

    But it doesn't have to be that way. You and your team can learn to avoid project pitfalls by paying close attention to the cause-and-effect relationships among these six important keys!

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