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Will You Add? - Are You Wasting Valuable Time?
How Your Business Can Benefit from Management Training
Business is not perfect. Every employer faces internal problems that include employee differences, unmet company expectations and lack of productivity to name just a few. Unfortunately, these problems eventually land back on the desks of the organization’s leadership team. No matter how distasteful handling these issues may be, they must be addressed.Consider the following scenarios for pot
ccountable for and these demand attention. Operational issues rise to tBusiness is not perfect. Every employer faces internal problems that include employee differences, unmet company expectations and lack of productivity to name just a few. Unfortunately, these problems eventually land back on the desks of the organization’s leadership team. No matter how distasteful handling these issues may be, they must be addressed.Consider the following scenarios for pot
What Is The Relationship Between Layoffs And Bureaucracy
I’ve been reading the stories on the major layoff at HP this last week, and it really struck a nerve. HP announced this week that they are going to reduce their workforce by 14,500 people over the next 18 months. It was no big shock, since HP has been paring down their employment levels, and has been generally concerned about their cost structure, for the last several years. Their main competitor, D
Time is the sparsest of all resources. Use it wisely. It’s not so much about time management as it is about strategic management.I’ve been reading the stories on the major layoff at HP this last week, and it really struck a nerve. HP announced this week that they are going to reduce their workforce by 14,500 people over the next 18 months. It was no big shock, since HP has been paring down their employment levels, and has been generally concerned about their cost structure, for the last several years. Their main competitor, D
Management tends to focus on the issues of the day more often than on strategic application. Each person in an executive team has areas that they are accountable for and these demand attention. Operational issues rise to th
Adding a Service After You Buy a Business
When you buy a business, you should have a plan. Why have you chosen that particular business? Why that particular time to buy a business? What can you bring to the business? Some of the most successful business stories are of people who buy a business with the intention of bringing their specialized set of skills to it, and using them to grow the business.However it can be hard to add a new
about time management as it is about strategic management.When you buy a business, you should have a plan. Why have you chosen that particular business? Why that particular time to buy a business? What can you bring to the business? Some of the most successful business stories are of people who buy a business with the intention of bringing their specialized set of skills to it, and using them to grow the business.However it can be hard to add a new
Management tends to focus on the issues of the day more often than on strategic application. Each person in an executive team has areas that they are accountable for and these demand attention. Operational issues rise to t
Companies Within Companies - The Worst Of Both Worlds
There is a different kind of company experience lurking in corporate America that awaits the unsuspecting candidate who is hoping to find a stable and beneficial work environment. With the advent of today’s large corporation environment, there are many smaller companies caught up in the practice of being purchased and absorbed by big companies that are looking to stifle competition or increase thei
ent tends to focus on the issues of the day more often than on strategic application. Each person in an executive team has areas that they are accountable for and these demand attention. Operational issues rise to tThere is a different kind of company experience lurking in corporate America that awaits the unsuspecting candidate who is hoping to find a stable and beneficial work environment. With the advent of today’s large corporation environment, there are many smaller companies caught up in the practice of being purchased and absorbed by big companies that are looking to stifle competition or increase thei
Turning Customer Mistakes Into Raving Fans
When you make a mistake with a customer, should you write them off as lost -- never to return again?Nope. There have been numerous studies which show that a customer who has had a problem and gotten it resolved in a timely manner and to their satisfaction is a more loyal customer than one who has never had a problem.I've found that to be true too. One of my biggest fans is a customer w
application. Each person in an executive team has areas that they are accountable for and these demand attention. Operational issues rise to tWhen you make a mistake with a customer, should you write them off as lost -- never to return again?Nope. There have been numerous studies which show that a customer who has had a problem and gotten it resolved in a timely manner and to their satisfaction is a more loyal customer than one who has never had a problem.I've found that to be true too. One of my biggest fans is a customer w
Over-Reviewing: Working On The Wrong Side Of The Bell Curve
To preface, I look at the review process one goes through when analyzing anything as working on a bell curve. For those not familiar with it, a bell curve has a single high point where maximum efficiency is reached. Before that high point, your efficiency in whatever you are doing is increasing. After that high point, your efficiency is decreasing. With this in mind, we can move on to the purpos
ccountable for and these demand attention. Operational issues rise to the top and need attention. The squeaky wheel gets the oil. Strategic issues develop no fires, no embarrassments, and no sudden breakdowns so it’s never an attention grabber. Many companies don’t get to see that they are missing strategic targets until the first quarter; even then they ma
To preface, I look at the review process one goes through when analyzing anything as working on a bell curve. For those not familiar with it, a bell curve has a single high point where maximum efficiency is reached. Before that high point, your efficiency in whatever you are doing is increasing. After that high point, your efficiency is decreasing. With this in mind, we can move on to the purpos
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