Will You Add? - Business

Answer To Relieving Pain In Business
The previous Sangaraja, the Supreme Patriarch of the monastic order (of Thailand), once went on a tour of China, where someone offered him a very beautiful teacup. It was unlike anything he'd ever seen. He thought, "Oh! The people here have real faith in me, to offer me this beautiful teacup!" And as soon as the teacup was in his hand, immediately he was suffering. Where should I put it? Where is safe to keep it? He couldn't stop worrying it would break.Before he had that teacup, he was fine. Once he had it, he wanted to show it off to the people back home in Thailand. He put it in his bag and kept telling everyone to watch out that the teacup didn't get

oo high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

• Trade publications specifically written about their particular industry
• Harvard Business Review
• Wall Street Journal
• Fortune
• Economist
• Investors Business Daily
• Books on tape
• Fast Company
• Executive Books Summary
• Forbes
• Business Week

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position

Customers' First Impressions - Are Your Customers Invisible?
You walk through the door marked “City Sales.” It’s 7:20 in the morning. Behind the counter the parts guy is sitting down reading the newspaper. He must not have heard the chime that triggered when you entered the store. You clear your throat, loudly. No response. Am I invisible? you ask yourself. Finally, you speak.“Excuse me. I need some material.”The paper doesn’t drop. No head peeks over the top. Only a voice replies, “We don’t open until 7:30.”Too stunned to even respond, you turn around, walk back to your truck, vow to never cross their threshold again, and drive to the next supplier. True story. The contractor that it happened to s

The following information is based upon over 500 interviews with senior executives with whom I conducted over the past four years. These senior executives represent a variety of industries and organizations. It is interesting to note the similarities of their responses. The research concentrated on five areas:

1. How they gained their experience and knowledge to become a senior executive.

2. What are their attitudes and opinions concerning the youth of today?

3. What are they most concerned about in running an organization in today’s society?

4. What are their hobbies and interests outside of work?

5. What do they read to keep current?

How they gained their experience and knowledge:

• For all respondents, education was the number one priority. All had an undergraduate degree and approximately 60% had a graduate degree. They all believed that without a college education, their chances for advancement to senior management were almost unattainable.

• Having mentors throughout their career was very important to these men and women. They learned how to promote themselves through the guidance of a mentor. I highly recommend that you read Steven Scott’s book, Mentored By A Millionaire.

• Networking was the key for much of their success within and outside of their industry. When they joined professional associations, they joined with the goal of becoming an officer in the organization for better exposure and networking. Networking consistently served as a catalyst for thinking creatively to capitalize on opportunities.

• They all are students of human behavior. They are keen observers of their employees’ and managers’ actions. They look for team- oriented individuals who treat others with respect and dignity. Attitude is the key ingredient for being recognized by this group of executives. They are constantly on the look out for talent within and outside of their organizations.

• The majority of these senior executives moved around their organizations every two to three years. A lot of them took lateral transfers in order to understand all facets of the organization.

• It was evident that these senior executives all focused on results. They have no patience for excuses or reasons why something cannot be done.

• All of them are strong advocates of life-long learning. They are voracious readers. They read about many different subjects. Their readings spur creativity which they put into action. They are constantly learning about how others run their organizations and how they can apply those strategies to their organizations.

What senior executives are most concerned with:

• Retention of valued employees

• Turnover

• Ethical behavior

• Customer service and satisfaction

• Global competition

• Employee healthcare

• Lack of communication from all levels of the organization

• Lack of employee loyalty and company loyalty to employees

• Finding good people

• Satisfying stockholders while balancing cost, quality, service and employee morale

• Lawsuits/discrimination charges

• Lack of civility towards one another and customers

• Integrating a diverse workforce

What senior executives think about today’s youth:

This question was a mix of attitudes and opinions. It appears that responses were influenced by type of industry and tenure of the senior executives. Here is what they said:

• Bright, ambitious, motivated, opinionated, intelligent and confident

• Have an entrepreneurial mindset

• Ability to multitask

• Need a better work ethic…absenteeism, drugs

• What can the company do for me attitude

• Expectations are too high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position

Close Protecting Celebrities, Is It All It's Cracked Up To Be
Lots of people want to be in close protection to famous people. The truth is, Celebrity Details are probably the most coveted positions, but represent only one small sector of Close Protection.Details can range from accompanying a company MD to a shareholders meeting, to acting as a close protection/personal assistant to a celebrity, to the most dangerous work–protecting Diplomats from terrorist attacks.Most people who desire careers as close Protection have glamorous thoughts about the work. Well. First, if you are a big fan of a particular celebrity–do NOT seek employment as his or her CPO, the Chances are shortly after you begin to work for th

advancement to senior management were almost unattainable.

• The majority of these senior executives moved around their organizations every two to three years. A lot of them took lateral transfers in order to understand all facets of the organization.

• It was evident that these senior executives all focused on results. They have no patience for excuses or reasons why something cannot be done.

What senior executives are most concerned with:

• Retention of valued employees

• Turnover

• Ethical behavior

• Customer service and satisfaction

• Global competition

• Employee healthcare

• Lack of communication from all levels of the organization

• Lack of employee loyalty and company loyalty to employees

• Finding good people

• Satisfying stockholders while balancing cost, quality, service and employee morale

• Lawsuits/discrimination charges

• Lack of civility towards one another and customers

• Integrating a diverse workforce

What senior executives think about today’s youth:

This question was a mix of attitudes and opinions. It appears that responses were influenced by type of industry and tenure of the senior executives. Here is what they said:

• Bright, ambitious, motivated, opinionated, intelligent and confident

• Have an entrepreneurial mindset

• Ability to multitask

• Need a better work ethic…absenteeism, drugs

• What can the company do for me attitude

• Expectations are too high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position

How To Gear Up Your Network
The art of Networking is a key ability for any type of entrepreneur. Networking can bring you important information as well as give others important information about you. As an aspiring or current business owner, networking should be an area of interest of prime importance to you and the future of you business. For those of us working via the internet only, the concept of networking becomes at the same time daunting and almost hilariously easy. Just point and click. You can even get software to help you contact people you want to network with. Personally I like to do most things manually, to get a feel for the project at hand.If you don’t understa

nstantly on the look out for talent within and outside of their organizations.

• The majority of these senior executives moved around their organizations every two to three years. A lot of them took lateral transfers in order to understand all facets of the organization.

• It was evident that these senior executives all focused on results. They have no patience for excuses or reasons why something cannot be done.

What senior executives are most concerned with:

• Retention of valued employees

• Turnover

• Ethical behavior

• Customer service and satisfaction

• Global competition

• Employee healthcare

• Lack of communication from all levels of the organization

• Lack of employee loyalty and company loyalty to employees

• Finding good people

• Satisfying stockholders while balancing cost, quality, service and employee morale

• Lawsuits/discrimination charges

• Lack of civility towards one another and customers

• Integrating a diverse workforce

What senior executives think about today’s youth:

This question was a mix of attitudes and opinions. It appears that responses were influenced by type of industry and tenure of the senior executives. Here is what they said:

• Bright, ambitious, motivated, opinionated, intelligent and confident

• Have an entrepreneurial mindset

• Ability to multitask

• Need a better work ethic…absenteeism, drugs

• What can the company do for me attitude

• Expectations are too high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position

Myths in Transformation and Turnaround
Welcome to the real business world where troubled businesses abound. Distressed business owners and executives need to understand turnarounds and transformations in order to face the challenges in this competitive global market. Corporate turnarounds and transformations are no longer ad hoc. Instead they have become an integral part of daily corporate life with dynamic changes in the economic, political and technological arenas. Business turbulence is here to stay. Yet, there are many myths pertaining to turnaround and transformation.Myth 1: One common myth held by companies is that they are not vulnerable to financial crisis: “My company is doing well

bal competition

• Employee healthcare

• Lack of communication from all levels of the organization

• Lack of employee loyalty and company loyalty to employees

• Finding good people

• Satisfying stockholders while balancing cost, quality, service and employee morale

• Lawsuits/discrimination charges

• Lack of civility towards one another and customers

• Integrating a diverse workforce

What senior executives think about today’s youth:

This question was a mix of attitudes and opinions. It appears that responses were influenced by type of industry and tenure of the senior executives. Here is what they said:

• Bright, ambitious, motivated, opinionated, intelligent and confident

• Have an entrepreneurial mindset

• Ability to multitask

• Need a better work ethic…absenteeism, drugs

• What can the company do for me attitude

• Expectations are too high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position

3 Strategies to Minimize Stress When You're the Boss
Recently, while visiting a friend's office, he began to tell me his business was a mess. It wasn't fun anymore. "The problem with this business," he said, "is that the manager (ME) is the worst person for the job. I have no training in management. My partner just wants to come to work, do his job and leave the management chores to me. Frankly, I don't have any great desire to be the boss, either. Personnel problems, cash problems, meeting sales quotas – I do it all. It's everyday and it's a drag."Sound familiar? You have a lot of company. In every business, however, "somebody" has to be the boss. You may not have the training, the desire or the

oo high…expect promotions without paying the dues

• Lack of commitment to the organization

• Have a sense of entitlement

• Lack of civility and professional bearing

• Lack of respect for others

• Too much reliance on technology and not enough people skills

Publications senior executives read most:

Hobbies/Interests of senior executives:

• Golf
• Family
• Reading
• Traveling
• Volunteering
• Working out
• Walking/running
• Cooking
• Tennis
• Fishing
• Bicycling

If your career plan is to ascend to a senior management position, write your own personal action plan based upon how the senior executives in your organization gained their experiences. In addition, think about how you can help them with their major concerns in leading an organization. Read what they read in order to be conversant with them. Look at their hobbies and interests and determine if you have mutual interest with them. If you do, use it to network and display your similar interest through conversation. Lastly, form a positive response for their perception of the youth of today. Suggest ways that they can harness the energy of the youth and put it to a positive force within an organization.

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If you can’t concisely and immediately articulate who you are and what you’re all about, one of two things will happen...

Focus on the markets, trends, and businesses that speak to someone operating on a somewhat more limited budget.

Technician Incentive Plans can improve the efficiency, productivity and profitability of your service department. This article helps you understand the importance of setting up Technician Incentive Plans that will turn your Service Department into a high performing one.

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Will You Add? - So, You Want to be in Management? Five Essential Factors that Will Determine Your Chances

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