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Will You Add? - Five Ways to Turn Resistance into Opportunity
As a recruiter in the restaurant industry, I see candidates or job seekers do stupid things in the interview all day long. Obviously, we all have an idiot gene hidden in our bodies waiting to emerge somewhere down the road. If you really want to be an idiot and NOT get that new position or career opportunity you dream of follow these actions.The first step in being a complete idiot is to arrive late. This could be 5 minutes or an hour just make sure you’re late. Nothing says, “I don’t care about this position”, like being late.Step two is to be rude to everyone at the interview. This c
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you …
One of the most effective and least costly marketing tools you could ever use is color business cards. In view of its importance, you should always take time to ensure they get printed exactly how you want it to be. Otherwise, it will lose its effectiveness. You need to make sure it contains all important information like your company or business name, your name and designation, address, e-mail, telephone, fax numbers and anything else you would want on it. Do not muddle your color business cards. It is worth to pay for a professional artist to design your business card for you if you do
People don’t like that idea.
People don’t want the work flow to change.
Someone doesn’t agree with the feedback they received and becomes defensive.
Someone doesn’t see the value in a revised policy and they become resistant.
People don’t want to buy what we have to sell.
I’ve had leaders and supervisors tell me that resistance is the number one problem they face. But I don’t agree with that perspective and let me tell you why . . .
Examining Resistance
Why do people dread, avoid or even fear resistance? Because they haven’t stopped to think about it.
Imagine a meeting where everyone agrees. Imagine this meeting - where there is no dissension, no difference of opinion. At first you might consider this to be nirvana. Imagine the bliss: We are in agreement! No heated discussions! No frowns! No stress!
And while the stress would be low and no resistance would be found, there would be something else missing.
Progress.
If no one proposes a new idea, the organization will never move forward. If no one suggests that something isn’t as good or effective or useful as it could be, nothing will ever change. And if no one challenges the new ideas that are raised to help make them even better, the wrong problems may be addressed and the results worse than before you began.
The bottom line is that innovation and progress require resistance. It is just a fact of life. So in reality, it doesn’t make much sense to call resistance a problem. That is like saying that it is a problem that our air is 78% nitrogen and we need to fix it!
The air is the air – we don’t worry about the relatively small amount of oxygen in it. We know that our bodies are designed to convert that oxygen into life. So too, resistance is just resistance. It exists! And because it exists our ideas can be challenged and examined, our processes get improved, we have machines that fly through the air, light coming from a bulb, and thousands of other things. In part, because of resistance.
The Next Steps
If you buy my premise that resistance just exists – that while it can be challenging to deal with, it can be as positive (if not more so) as it feels negative – you have some new approaches that can help you.
1. Expect it. Why would you be surprised to find resistance? It doesn’t matter how brilliant our idea, or beneficial the change you propose, somebody will “push back” or be resistant to the idea from the start. Recognizing this will allow you to plan for some of that resistance and provide ideas to alleviate the concern. In other words, you can plan for it.
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you …
Safety tags are the tags which help to prevent the accidental use of faulty items. The safety tags used must be in accordance with OSHA i.e. Occupational Safety and Health Administration, a federal agency whose responsibility is to enforce safety and health legislation. Thus it enables maintenance or safety department to control and alert others against potential unsafe situations.Need and Benefits of Safety TagsIn an organization, the quality of assets and their maintenance history is of critical importance. If a faulty asset is accidentally used by a worker then the probl
Imagine a meeting where everyone agrees. Imagine this meeting - where there is no dissension, no difference of opinion. At first you might consider this to be nirvana. Imagine the bliss: We are in agreement! No heated discussions! No frowns! No stress!
And while the stress would be low and no resistance would be found, there would be something else missing.
Progress.
If no one proposes a new idea, the organization will never move forward. If no one suggests that something isn’t as good or effective or useful as it could be, nothing will ever change. And if no one challenges the new ideas that are raised to help make them even better, the wrong problems may be addressed and the results worse than before you began.
The bottom line is that innovation and progress require resistance. It is just a fact of life. So in reality, it doesn’t make much sense to call resistance a problem. That is like saying that it is a problem that our air is 78% nitrogen and we need to fix it!
The air is the air – we don’t worry about the relatively small amount of oxygen in it. We know that our bodies are designed to convert that oxygen into life. So too, resistance is just resistance. It exists! And because it exists our ideas can be challenged and examined, our processes get improved, we have machines that fly through the air, light coming from a bulb, and thousands of other things. In part, because of resistance.
The Next Steps
If you buy my premise that resistance just exists – that while it can be challenging to deal with, it can be as positive (if not more so) as it feels negative – you have some new approaches that can help you.
1. Expect it. Why would you be surprised to find resistance? It doesn’t matter how brilliant our idea, or beneficial the change you propose, somebody will “push back” or be resistant to the idea from the start. Recognizing this will allow you to plan for some of that resistance and provide ideas to alleviate the concern. In other words, you can plan for it.
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you …
In the 1990s Kaplan and Norton developed a new approach to strategic management based upon a multi-dimensional view of the organization. According to this approach, traditional financial measurements provide a "too little too late" snapshot of the organization, which is inadequate for companies in the new economy.Today, efficient internal business processes, good customer relations, and long-term strategic investments in technologies and employees are what make companies successful.The balanced scorecard proposes that companies be viewed and measured in each of four major dimensions1:
The bottom line is that innovation and progress require resistance. It is just a fact of life. So in reality, it doesn’t make much sense to call resistance a problem. That is like saying that it is a problem that our air is 78% nitrogen and we need to fix it!
The air is the air – we don’t worry about the relatively small amount of oxygen in it. We know that our bodies are designed to convert that oxygen into life. So too, resistance is just resistance. It exists! And because it exists our ideas can be challenged and examined, our processes get improved, we have machines that fly through the air, light coming from a bulb, and thousands of other things. In part, because of resistance.
The Next Steps
If you buy my premise that resistance just exists – that while it can be challenging to deal with, it can be as positive (if not more so) as it feels negative – you have some new approaches that can help you.
1. Expect it. Why would you be surprised to find resistance? It doesn’t matter how brilliant our idea, or beneficial the change you propose, somebody will “push back” or be resistant to the idea from the start. Recognizing this will allow you to plan for some of that resistance and provide ideas to alleviate the concern. In other words, you can plan for it.
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you …
Benefits are important to everyone. Everything we do, we do for a reason. Most of the reasons we do things, or benefits we desire, can be summed up in one word: SUCCESS. Success is a fascinating word. It is something that everyone wants. Is there anyone out there that does not want success? It is the Great American dream. It is the reason we work, learn and achieve. As you look at this word, what does it mean to you?As you begin to look at success and examine the many things you have listed, you begin to realize that success is not any one thing. It is not a point out in space or a rung
The Next Steps
If you buy my premise that resistance just exists – that while it can be challenging to deal with, it can be as positive (if not more so) as it feels negative – you have some new approaches that can help you.
1. Expect it. Why would you be surprised to find resistance? It doesn’t matter how brilliant our idea, or beneficial the change you propose, somebody will “push back” or be resistant to the idea from the start. Recognizing this will allow you to plan for some of that resistance and provide ideas to alleviate the concern. In other words, you can plan for it.
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you …
It has been said that success is 10% technical and 90% people skills. Therefore, if you are looking to secure your dream job you must aim to give yourself the best chance amongst the huge competition.So how do you give yourself the best chance? Well, first of all, you need to build rapport (this was discussed in an earlier teleconference) and to do this requires that you talk and ask questions.You must realise that the interviewer does not care much about what you expect as opposed to what you might inspect, doing this means you are working with human relations. Why? When you are expecting,
2. Don’t take it personally. Again, resistance is a natural occurrence. Don’t take people’s reaction to your idea as being about you. Get over yourself! The resistance exists naturally as people think about the implications of the new ideas or change. Their resistance isn’t a personal attack.
3. Avoid defensiveness. Think about it. You suggest a new idea to a colleague. They reply, talking about all of the problems with this idea and why it won’t work. Your response is defensiveness… you raise your voice to make sure they hear you … you speak a bit more rapidly … And is your defensiveness greeted with reduced resistance? Not in my experience. Defensiveness, while natural too, and sometimes hard to avoid, doesn’t reduce the resistance we experience – typically it adds to the strength of that resistance. Hint: When you realize that the resistance isn’t personal, it is much easier to avoid defensiveness.
4. Embrace it. If something is naturally occurring and in the end beneficial, why wouldn’t we embrace it and recognize that resistance is just a part of the change or idea adoption process. View resistance as the file to help you smooth the rough edges off your idea – providing the benefit of improving your proposal.
5. Acknowledge it. Once you intellectually know that resistance will occur and you know that becoming defensive about it doesn’t really help you, you will search for a new strategy. Here it is: acknowledge the resistance. Let people be heard. Ask them questions about their perspective. Try hard to understand it. You don’t have to agree with them, to acknowledge or value your perspective. By acknowledging their perspective, they are much more likely to be open to hear your ideas, and much more likely to turn the conversation into something productive.
Resistance can be your friend. As you change your perspective you will become more comfortable with it, and more adept at understanding that resistance can help your teams and your organization grow.
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