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  • Will You Add? - An Honest Look at Your Business

    HR Leadership - Following in the Light of Immortal Leaders
    "Great individuals often seek their own interests and the accolades of others . . . but immortals seek to stir the hearts, strengthen the spirits and stand up for those who cannot stand up for themselves." Mary Lou Harvey (Mama)Buried in the center of every organization is an institution called the Human Resources Department. Depending on the company, it fills a variety of responsibilities. What distinguishes a great Human Resource Department from an Immortal one is how they view employees: are employees a resource or are they human? All kidding aside, what you believe about the employees who work in your organization is the harbinger for the health of your organization. If you see them as malingerers, malcontents or miscreants, do not be surprised if they meet your expectations. Immortal leaders see their workfor
    rs at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they ar

    Permanent Relief for Small Businesses Harmed by Hurricanes is Available Now
    Businesses in Texas, Louisiana, Mississippi, Alabama, Florida and the Carolinas have been harmed or destroyed by recent hurricanes. Many suppliers and service vendors for these businesses have overcome great obstacles to keep their operations going. Businesses that rely on these support vendors would have no chance of starting their operations without these vendors serving them. As more businesses begin operations more jobs are needed.I live and work just north of the city of New Orleans. I was fortunate that my home and business had minimal damage. Many of my customers were not so fortunate. Shortly after hurricane Katrina I started thinking of a way to help businesses harmed by the recent hurricanes. My business is an exclusive national vendor for the Buying Group Alliance. I started working with the buying grou
    There is a difference between being comfortable and being in apathy.

    It is very comfortable to have a smooth running organization when you have a team that knows what to do and does it. It is comfortable to have this group take care of your company and make it expand, and all you have to do is take care of the team. It is comfortable when the staff will actually handle the discipline problems of other staff members and not give it to you to handle. It is, of course, very comfortable to have a consistent flow of new customers into your office and not have to worry about it week to week.

    What is apathy?

    Perhaps apathy is excuses — thinking that things can’t change, considering that “this is pretty good” and “I just want everybody to be happy,” but recognizing that they are not. Apathy can be present when there are situations going on in the office that aren’t going well and you choose to ignore it and hope it will go away. Apathy can be mere excuses and explanations as to why a situation or problem exists.

    Sometimes, as business owners, we can fall into such apathy that we don’t actually use any tools to evaluate whether the organization is expanding or not. We wait until the accountant reconciles the books and tells us whether we did well or poorly. That’s truly apathy.

    Apathy can also be a lack of planning, the “just come to work and see what happens” attitude. Some business owners at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they are

    Who Comes First: The Customer or the Customer?
    I was waiting for my fast-food breakfast while my cohort of four little girls scurried over the indoor Big Toy."They're sure taking their time today," grumbled the man next to me. He wasn't talking about my granddaughters.He was wearing a purple tee-shirt over his middle-aged paunch. A baseball cap and jeans completed the outfit. He could have been there with his grandchildren, but he was alone.I nodded my head. I hate standing in line and really hate waiting, but I hadn't reached my annoyance threshold, yet. Obviously, my fellow breakfaster had passed that bar."They wait on the drive-through customers first and make the people inside wait," he said to me while maintaining a watchful eye behind the counter and into the kitchen area.I nodded again and followed his gaze. The young woman, who seeme
    ill actually handle the discipline problems of other staff members and not give it to you to handle. It is, of course, very comfortable to have a consistent flow of new customers into your office and not have to worry about it week to week.

    What is apathy?

    Perhaps apathy is excuses — thinking that things can’t change, considering that “this is pretty good” and “I just want everybody to be happy,” but recognizing that they are not. Apathy can be present when there are situations going on in the office that aren’t going well and you choose to ignore it and hope it will go away. Apathy can be mere excuses and explanations as to why a situation or problem exists.

    Sometimes, as business owners, we can fall into such apathy that we don’t actually use any tools to evaluate whether the organization is expanding or not. We wait until the accountant reconciles the books and tells us whether we did well or poorly. That’s truly apathy.

    Apathy can also be a lack of planning, the “just come to work and see what happens” attitude. Some business owners at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they ar

    Easy-to-Implement Cover Letter Advice
    You should put the same effort into your cover letter as you do your resume. By implementing the following easy steps, you will ensure that your cover letter stands out just as much as your resume.Don’t state lies or half-truthsIt is rumored that a large number of applicants lie when applying for a position. For this reason, decision-makers scrutinize information provided in cover letters, resumes, and interviews by asking pointed questions during the interview or conducting thorough reference checks.If you do lie and get away with lying or providing half-truths, you will always be walking on eggshells wondering when the truth will be uncovered. It’s not worth it.However, there is something you can do. If you lack the qualifications the hiring organization is looking for, take note of the reasons why yo
    pretty good” and “I just want everybody to be happy,” but recognizing that they are not. Apathy can be present when there are situations going on in the office that aren’t going well and you choose to ignore it and hope it will go away. Apathy can be mere excuses and explanations as to why a situation or problem exists.

    Sometimes, as business owners, we can fall into such apathy that we don’t actually use any tools to evaluate whether the organization is expanding or not. We wait until the accountant reconciles the books and tells us whether we did well or poorly. That’s truly apathy.

    Apathy can also be a lack of planning, the “just come to work and see what happens” attitude. Some business owners at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they ar

    Managing Your Boss - An Important New Years Resolution
    Most people have one. Yet attending to their demands and idiosyncrasies can be nerve-wracking. Wise people engage good boss management strategies. Boss support, guidance, mentoring and influence will be your reward. After all, bosses are not exalted and invincible gods. They are human beings with special roles and authority as well as the requisite levels of human weaknesses, problems and pressures.Under these demanding conditions, most boss relationships unfold in two possible directions - the 3R's Resistance-Resentment-Revenge, or the 3 C's Clarity-Co-operation-Commitment. The 3R cycle is characterised by ineffective communication. This causes levels of resentment. People expend valuable energies getting even. Such a work environment becomes destructive not only for individuals but for the entire organization. On the othe
    we can fall into such apathy that we don’t actually use any tools to evaluate whether the organization is expanding or not. We wait until the accountant reconciles the books and tells us whether we did well or poorly. That’s truly apathy.

    Apathy can also be a lack of planning, the “just come to work and see what happens” attitude. Some business owners at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they ar

    Overcoming Greater Odds Than Ever: The 2006 Best Bosses
    Sharing information with employees with the aim of fostering greater teamwork and productivity, engaging employees in new and creative ways and giving them unprecedented ownership over their work were just a few of the themes that emerged in our fourth annual “Best Bosses” recognition program, which we recently completed. Once again, this project was a wonderful experience that allowed us to put the best practices of some of the most innovative small and midsize business leaders in North America under the microscope.This year’s 18 Best Bosses were selected by a panel comprised of academics, two previous Best Bosses honorees and Winning Workplaces board members and staff. The 2006 winners are:• Richard Caturano – President, Vitale, Caturano & Company• Linda Dunkel – President and CEO, Interaction Associates,
    rs at one point in time used to keep a “to-do” list, now they don’t even bother. They just wait until they come into the office and one of the staff members gives them the first order of the day, in other words, they take orders from their staff. That’s truly apathy.

    Some business owners are doing all right and they are making good money, but they are not taking care of their staff. They may have lack of emotion or caring or a general apathy towards their staff.

    Whatever your financial goals are, you probably need to triple them, because it’s important to take care of the team that takes care of you. When you recognize what good staff members can do for your organization and you actually exchange with them for that good work, it tells those staff members how much you truly care about them.

    When you accept excuses for low productivity, you as a business owner go more and more into apathy. And so does your team. But on the other hand, improving the employees’ ability to handle their jobs well, giving the staff real, obtainable production demands and getting them to achieve these targets regardless of the “excuses” is certainly not apathy. It is the ability to make things happen as an executive.

    Many business owners are not satisfied in some way about the volume of new customers into their business, but most are not doing anything about it. Now that’s truly apathy! Sometimes we look around at other businesses that are doing well and blame them for our lack of success. That is slightly better than apathy – at least there is some emotion, but the practice owner still hasn’t done anything about it.

    What we are talking about here, plain and simple, is how to shift from being the effect of your referral sources to being causative over that

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