Will You Add? - Business

How Would You Handle This Customer Service Issue?
I was reading in the Winnipeg Free Press (my local paper) about a woman who was a passenger in a Unicity taxi cab. The woman had pre-paid her fare to the tune of $25.00. Nine dollars into the cab ride, the cab got into an accident.The woman was injured and unable to complete her trip. She asked for a refund of at least $16.00. The balance left on her pre-payment.You would think the cab company would bend over backwards to accommodate the woman, but no; they refused to give her a refund. This kind of customer service attitude is REALLY DUMB on the part of Unicity and it’s bad for business. Their refusal will cost them a lot more than $16.00.First the story made the Free Press so thousands of people are going to read about the incident and Unicity Taxi will get a lot of bad publicity and lose business.Secondly I’m writing about it to the 1500 subscribers to my Newsletters. And I’m going to post it at my web site. More bad publicity and some people will definitely talk about it to friends, family members and co-workers.All this bad publicity and lost business to save $16.00. Talk about short sightedness. This reminds me of one of my grandmother’s favourite saying “don’t be penny wise and a pound foolish”.This kind of customer service attitude is a result of management not looking at the “life-time value” of their customers. If Unicity did the math they would clearly see the error of their ways.If that passenger uses Unicity 5 times a year for an average fare of $25.00, that’s $125

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Rain Checks and Rain Dates for Car Wash Fundraisers
If you are considering a car wash fundraiser for your nonprofit soccer team, baseball team, cheerleading squad, high school band or church youth group then you need to plan ahead and consider the possibility that you will be rained out. Everyone wants to do a car wash fundraiser on a sunny Saturday and when you have perfect weather you can make quite a bit of money as everyone also wants to get their car washed.It is important to give rain checks or have a rain date especially if you sell presale tickets in advance, because once the customers purchase the tickets if it rains they will be upset. But if there is a rain date on the ticket they will not ask for their money back and they will be quite happy to know they can come at a later time. If it rains twice they will call it a wash.Additionally, nonprofit groups and the committees that set up car wash fundraisers often have a very hard time picking a date in the first place and if he gets rained out you may not be able to make your budget for the year. This causes quite a bit of controversy in the organization.By having a rain date in advance everything is already set up and everything moves ahead as scheduled without any delays. Your rain date should be two weeks from the rained out car wash fundraiser original.If the first date scheduled turns out to be good weather and perhaps you did not make enough money then you might consider the rain date as an alternate and second car wash fundraiser, thus another reason for a rain date in advance. Ple

This article, Finding the Perfect Balance, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It illustrates how one employee's evolving life circumstances required him to make some career changes in order to achieve a healthy balance between the demands of work and personal or family life.

When I graduated from college and landed my first job within a month, I was understandably thrilled. This was my dream job, at a company I was familiar with that offered plenty of opportunity for growth and success for an ambitious sales associate.

I was more than ambitious. I worked 12 hour days routinely, hoarded my vacation time and sick days. I operated on a life philosophy that required plenty of hard work initially, with the assumption that when I was ready for marriage, family, home, etc. it would all come automatically. My nuclear family is small and distant, so I could pretty much devote my time to work without conflict.

Then I met a girl, became engaged. Suddenly I realized that my fianc? might not appreciate my twelve-hour days and absent weekends. She'd been accommodating so far, but how long would it last? She was a career person, but worked a strict 9 to 5 with very occasional overtime. One day, she asked if my hectic schedule would continue after we were married. I could tell from her tone of voice that it wouldn't.

The first to go was the weekend work. I lost a few accounts and the commissions attached. No problem. My new wife made a good salary so it didn't matter much. When I let go of 3 evenings per week, eyebrows around the office began to raise. My salary slipped from stellar to ordinary, and my boss was ready to transfer some of my best accounts to employees who were willing to work my former schedule.

My wife suggested I find a new company. I was reluctant at first, but we had the future - buying a home, paying for kids and college, preparing for retirement, to think of. So I searched. Within the year I found a new position with a more family oriented company. The commission structure requires only minimal overtime, and there are options like flex time, childcare savings accounts, retirement programs, and other benefits available. We are planning to start a family next year.

I discovered that the balance of career/personal life is important, and I need to work for the kind of company that supports my lifestyle so that I'm able to maintain that balance. The change was tough, but it was well worth the effort.

Measure. Report. Improve your organization with AlphaMeasure employee surveys.

Josh Greenberg is President of AlphaMeasure, Inc.

AlphaMeasure provides organizations of all sizes a powerful web based method for measuring employee satisfaction, determining employee engagement, and increasing employee retention.

Launch your employee engagement survey with AlphaMeasure.

Article Source: http://EzineArticles.com/?expert=Josh_Greenberg

Josh Greenberg - EzineArticles Expert Author

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Stand Out in Business the Write Way
When was the last time you received a handwritten note from a business associate? It may be that it was too long ago for you to remember. On the other hand, if you have gotten one lately, you know exactly who sent it and when. Handwritten notes have become almost extinct in the business world. So if you are looking for ways to stand from the crowd, to be noticed by your colleagues and clients, try putting pen to paper whenever you have the slightest excuse.There are few acts more impressive than handwriting a letter or a note to someone with whom you do business or would like to. Most people think that writing notes by hand requires extra time and effort. Ironically, it can be quick and painless if you do it frequently and follow these tips:1. Have writing supplies close at hand. Store stationery and stamps in the most convenient place in your desk. When you need to send a note, all you have to do is reach for your stationary, dash off a few lines, address the envelope, put the stamp in place and mail it.2. Keep your message brief. These are notes so you only have to come up with three or four sentences. If you attempt to compose more than a few lines, writer's block is liable to set in and you will never get past "start."3. Develop a system. Before you head out of the office to a business meal or function that someone else is hosting, address an envelop to your host. It will be a breeze to jot down your short message when you return.4. Use the appropriate professional stationary

Measure. Report. Improve your organization with AlphaMeasure employee surveys.

Josh Greenberg is President of AlphaMeasure, Inc.

AlphaMeasure provides organizations of all sizes a powerful web based method for measuring employee satisfaction, determining employee engagement, and increasing employee retention.

Launch your employee engagement survey with AlphaMeasure.

Article Source: http://EzineArticles.com/?expert=Josh_Greenberg

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Don't Let Bad Business Ruin Your Future - Never Give Up
I always enjoy hearing about the success stories of people working from home, those who have started their own business and turned it into a money earning successThere are publications and even television programmes dedicated to peoples success in running their chosen business, a business that they enjoy being involved with and are normally shown earning plenty of extra money because of it.However, every now and again, one hears of the downside of trying to run a business, I had an experience of this just before Christmas last year when a subscriber to my newsletter sent me a letter which asked to be taken off of my list and could he possibly have a refund for unsent copies. He stated that there was nothing wrong with the newsletter, he was a subscriber to several home business publications and had asked to me removed from them all. He explained that he had been trying for several years to be a success in working from home but that he had finally decided to call it a day.It's a shame when somebody gives up altogether after trying so hard, he had spent 'thousands' promoting the various business opportunities which he had listed in the letter. To be honest, I wouldn't have given the opportunities that he'd mentioned house room, very weak and not all were what I'd describe as being genuine and legal.If only somebody was around to advice him on this he probably would still want to make a go of it and would, no doubt, be earning from working at home.The investment into mailing lists, mail shots,

Measure. Report. Improve your organization with AlphaMeasure employee surveys.

Josh Greenberg is President of AlphaMeasure, Inc.

AlphaMeasure provides organizations of all sizes a powerful web based method for measuring employee satisfaction, determining employee engagement, and increasing employee retention.

Launch your employee engagement survey with AlphaMeasure.

Article Source: http://EzineArticles.com/?expert=Josh_Greenberg

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Online Incorporation Services
Online incorporation lets you form a company in just a few minutes. All you need to do is fill in personal information and the online incorporation service provider does the rest. But owing to the innumerous online incorporation service options available, it becomes difficult for the customer to get one that does the job right.Access Incorporation Services, formed in 1997, helps in registering any type of Business Corporation or even an LLC online, and all it asks from the customer is to fill out a form on their website. The claim on their website says that you can incorporate online in a matter of minutes, and you will get your order confirmation within 24 hours. Costs for a standard incorporation request range from $199 to $349 depending on the state in which you want to incorporate your company.Esquire Corporate Networks has order forms online for corporations and LLCs the United States of America. Their basic services include name search and reservations for your company, name clearance in 15 minutes, certificates of incorporation, plain and certified copies of all types of filings, and a service mark search. Charges for their services are $252 in New York and New Jersey and $280 in Delaware and Florida. The charge is inclusive of the state fee for incorporation and the fee for the service providers.If you can spend some time to fill out a form, Incorporatetime.com will do the rest and get your business incorporated for a reasonable cost. Depending on the state fee for incorporation, Incorporatetime.com

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Fundraising Successfully with Low-Cost Silicone Bracelets
Its has been around 2 years since the Livestrong bracelets craze, where they have sold more than 40 million bracelets worldwide! Imagine thats even more than 10% of the whole population of the United States!Not only was the Livestrong foundation successful, but also other fundraising companies jumped into the wagon. A lot of these are Breast Cancer foundations, which sold pink rubber silicone bracelets, sold especially in Breast Cancer walks and Breast Cancer events.Another success is the "Support the Troops" wristbands, which we see almost everywhere, and now they are in wristbands. They are used more in Patriotic companies and non-profits used to fundraise for their company.Putting these major companies aside, and having in mind that the craze although not as strong as before, it is still effective if used properly.Small music bands may think of creating their own silicone wristband, with the name of their band on the bracelet along with their logo, also the color that the band uses. They can sell these to raise funds.Sometimes, even small organizations, especially non-profit ones, can also benefit from this. An organization that helps with tutoring children that cannot afford additional tutoring service may be able to raise funds by selling silicone bracelets. A high-school basketball team that needs to fundraise for their jerseys and uniform may deceide to sell silicone bracelets with their school team, logo, and colors on the bracelet, around the school campus, not only to fundraise, but

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New Job Blues

Starting a new job can be intimidating, stressful and even scary. It takes time to adjust to the commute, the people and the new tasks in the new job. Often times it's enough stress to want to quit in the early stages. But understanding the process of starting a job, can help give a person the patience to stick it out!

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Network Marketing Tips For Guaranteed Success

These are the all around best network marketing tips for success. This check list will not only provide you with a recipe for success with network marketing but success in anything you choose to apply the method to. This first tip for success is also one of the most difficult to master. Time management may sound like a simple thing, but that's far from the truth of things.

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