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Will You Add? - 10 Home Based Travel Agency Key Areas to Focus On To Achieve Maximum Success
Feature Interview With CEO Richard Robbins bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively.Today I am joined by Richard Robbins, the Founder and CEO of Richard Robbins International . Rich has been gracious enough to take the time to give invaluable advice and knowledge to my readers, and I know that this will be a message which will inspire growth.Q: How did you get started in the field of achievement coaching?A: I started a Real Estate Company in 1988 and struggled for the first few years. I quickly discovered the key to success in the real estate brokerage business was to find salespeople with common values and b CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and lon How To Get Newspaper Advertising Cheaper Than Your Competition So you own or manage a home based travel agency business. Well done for committing yourself to a fantastic, exciting industry. Have you ever wondered why some travel agencies make some money and are very profitable over the long term, whilst others struggle to survive?Several weeks ago I had an absolutely fascinating conversation with a newspaper advertising expert.In our meeting, he laid out some of the best newspaper ad tips I'd ever heard. There were tips that can save anyone money and make things go a lot more smoothly when dealing with newspapers and other publications.And one of the best secrets he told me -- which sounds really obvious, but is still a secret to most people -- is when you are looking at buying newspaper advertising, one of the things you should do is form a relationsh Have you ever wondered why your home based travel agency business (which may bring you a comfortable living) is not wildly successful? Improving YOUR business dramatically comes from analyzing, measuring, identifying and then replacing certain under performing aspects of your marketing, selling, advertising, team or operations with alternatives that perform better. As a business coach mainly working in the travel industry I have seen many small business successes and failures. The secrets to making your small business work relies on many things and not just your technical skill as a home based travel agency. Unfortunately for most owners or leaders in travel businesses, there is a tendency to get stuck doing the technical travel consulting work and not spending enough time each week on the critical success areas that maximizes sales and therefore income. So what are the critical success areas for a home based travel agency? 1. Leadership of Yourself and Team / Vision 2. Clear Goals and a Plan to Transform the Business every 90 days. Do you have clear, specific written goals for the next 5 years and 1 year in your business but also in your personal life? Do you have a plan of action behind each of your goals? The biggest truism I have noticed in small business is failing to plan means planning to fail. I bet you have heard this a million times before but could I just ask this question: “Do you have a written down plan for your home based travel agency?” 3. Managing your team and/or yourself. This comes down to the critical area of time management. Are you good at managing your time? 4. Team: Train all of your team and yourself to improve sales skills 5. Sales: skills in consulting, closing the sale, product knowledge and customer service. 6. Marketing - Generating New Enquiries. Do you have a plan of attack for this? 7. Marketing - Increasing Average Spend of each Customer 8. Marketing - Repeat Business from Existing Clients. 9. Operations and Systems / Policies and Procedures 10. Finance, Cash flow and Accounts Systems. These ten areas can enormously impact on your bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively. CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and long 7 Management Malpractices avel industry I have seen many small business successes and failures. The secrets to making your small business work relies on many things and not just your technical skill as a home based travel agency.7 ways to tell if you are practicing Management Malpractice.1. You cannot name your employees and refer to everyone as “Buddy” or “Chief.”2. You know what the company’s goals are for the year yet you cannot tell anyone what your goals are.3. Every time an employee comes to your door and knocks, you think they will ask for a raise or time off.4. You cannot name the last book you read that pertained to your profession.5. Whenever there is a crisis or a hot situation to handle, everyone assume Unfortunately for most owners or leaders in travel businesses, there is a tendency to get stuck doing the technical travel consulting work and not spending enough time each week on the critical success areas that maximizes sales and therefore income. So what are the critical success areas for a home based travel agency? 1. Leadership of Yourself and Team / Vision 2. Clear Goals and a Plan to Transform the Business every 90 days. Do you have clear, specific written goals for the next 5 years and 1 year in your business but also in your personal life? Do you have a plan of action behind each of your goals? The biggest truism I have noticed in small business is failing to plan means planning to fail. I bet you have heard this a million times before but could I just ask this question: “Do you have a written down plan for your home based travel agency?” 3. Managing your team and/or yourself. This comes down to the critical area of time management. Are you good at managing your time? 4. Team: Train all of your team and yourself to improve sales skills 5. Sales: skills in consulting, closing the sale, product knowledge and customer service. 6. Marketing - Generating New Enquiries. Do you have a plan of attack for this? 7. Marketing - Increasing Average Spend of each Customer 8. Marketing - Repeat Business from Existing Clients. 9. Operations and Systems / Policies and Procedures 10. Finance, Cash flow and Accounts Systems. These ten areas can enormously impact on your bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively. CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and lon Proper Technique for Quitting a Job itten goals for the next 5 years and 1 year in your business but also in your personal life? Do you have a plan of action behind each of your goals?After months of looking you’ve finally found the job of your dreams. The new company loves you and wants you to start work as soon as possible. The only problem is how to quit the job you have? Though you may have fantasized about telling your present boss to take this job and, well, you know how the song goes, there is a right way and a wrong way to quit a job—and just up and quitting in a bout of anger is definitely the wrong way.The right method of quitting a job means formally resigning from your position. And even when you’re The biggest truism I have noticed in small business is failing to plan means planning to fail. I bet you have heard this a million times before but could I just ask this question: “Do you have a written down plan for your home based travel agency?” 3. Managing your team and/or yourself. This comes down to the critical area of time management. Are you good at managing your time? 4. Team: Train all of your team and yourself to improve sales skills 5. Sales: skills in consulting, closing the sale, product knowledge and customer service. 6. Marketing - Generating New Enquiries. Do you have a plan of attack for this? 7. Marketing - Increasing Average Spend of each Customer 8. Marketing - Repeat Business from Existing Clients. 9. Operations and Systems / Policies and Procedures 10. Finance, Cash flow and Accounts Systems. These ten areas can enormously impact on your bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively. CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and lon Anatomy of an Office Chair ou still need essential people around you for example, lawyer, accountant, book-keeper, business coach etc. You cannot be totally successful in small business going it alone without anyone else’s help or input.The office chair is ubiquitous in every part of the office - in cubicles, the CEO's room, conference rooms, the cafeteria, the reception area and more. Whatever the area, the purpose is singular - to sit down in a comfortable and healthy manner.The office chair is no longer just another piece of furniture. A lot of thought and science goes into designing office chairs. This is because a wrong selection of office chair can be harmful for your health.The principles of ergonomics are frequently used to provide a pain free 5. Sales: skills in consulting, closing the sale, product knowledge and customer service. 6. Marketing - Generating New Enquiries. Do you have a plan of attack for this? 7. Marketing - Increasing Average Spend of each Customer 8. Marketing - Repeat Business from Existing Clients. 9. Operations and Systems / Policies and Procedures 10. Finance, Cash flow and Accounts Systems. These ten areas can enormously impact on your bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively. CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and lon A Certain Uncertainty bottom line sales and profitability. These areas can lead to phenomenal growth if used effectively.I recently read about a 66-year-old Romanian woman who gave birth to a baby girl. Sixty-six! She is the world’s oldest mother ever recorded, and it reminded me, as many things do, of the incredible uncertainties we face in life. (I’m uncertain whether the mother or daughter will need the most naps ... or diapers.)We hear stuff like this in the news every day, things that catch us completely off guard: Ken and Barbie (the dolls) break up after 40 years of dating, Martha Stewart goes to prison, SBC buys AT&T, K-Mart buys Sear CRITICAL POINT: To get massive improvement in your travel business all you need to do is work on and within these 10 areas constantly for 2 hours a week minimum (hopefully more), every week. Imagine the difference it will make to your home based travel agency if you could focus on all of the critical areas over any three month period? One of the keys is to get someone to help you do this, namely a business coach or mentor. A business coach enables follow through on agreed actions to occur which gives you as the business owner a better chance to succeed over the short and long term. Another brilliant way to ensure you focus on the ten critical success areas is to buddy up with another one or more home based travel agency, you will move a lot quicker and be far more effective. Alternatively the owner and manager can proactively work on these areas but including your team always gets better results. A strong leader needs to ensure this happens effectively. But there are key skills needed to lead your business. The Really Exciting part! The tiniest improvements over all of these areas can lead to big differences in sales and eventually your bank balance. Can you imagine the impact these strategies potentially could have on your home based travel agency if you put some of the key areas together? Pure genius! Now it is over to you to take action for the long term maximum success of your home based travel agency.
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