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Will You Add? - 7 Coaching Predictions and What To Do About Them
Yellow Page Advertisers Need to Show Up things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening.Many Buyers Never Consult the Yellow Pages Before They BuyCustomers purchase most goods and services from local merchants. In the past, they relied on the Yellow Page directory to research their choices when they were ready to buy.The Yellow Pages connected them to providers at the perfect moment in the sales process. They were referred to as "now" buyers, because they were motivated to buy right away. Although most people still spend their money close to home, more and more of them ignore the Yellow Pages. They acquire desired information elsewhere.Computer-savvy customers go online to find what they need to know about where to do business. A large percentage of young adults or business buyers never consult the directory at all. And they control an expanding chunk of dollars spent.The Internet Changed the Way People Locate Products and ServicesMany buyers find it faster and easier to enter a query into a search engine than to dig through out-of-date phone books. If your primary or sole exposu Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For examp Clouds Gather Before A Storm: Utilizing The Power Of Brand To prepare for our segments, Milana asked us to reveal in no-holds barred fashion, a mindstream of the 3 most important trends, opportunities and landmines we could foresee for professional coaches in 2007, including how each is likely to impact a coach's business (that's you!), and what I'm doing about the predictions myself.How brand management can help utility organisations to create a ‘difference'.Ever thought why are many consumers willing to pay more for a trusted name brand instead of a store brand, which often is the very same product with a different label and higher price tag? Reputation. A company's reputation can be its greatest asset. Recent scandals such as that of AIG, Enron and WorldCom have seriously hampered the trust among stakeholder groups and widespread public scepticism about company ethics. If we look at the case of Andersen, the major reason why the company ceases to exist is because of the negative reputation that built up over a short period of time.Also many other entities that were related to the Enron scandal have never recovered. Reputation is formed not only over time, but also over time as a function of complex interrelationships and exchanges between and among stakeholders and the organization in different contexts. This suggests that reputation is based on historical actions, and memories/perceptions o Here are the promised notes from the predictions I made, for those who missed the call or prefer reading over listening... Coaching Prediction #1: Expect to see lots more coaching jobs. By that I don’t mean jobs that involve coaching skills, but jobs where coaching is the core deliverable. This will happen at three levels: (1) the Executive level - this is already happening and there will be many more of these. (2) the non-Executive level - these coaching jobs are becoming part of the woodwork in fitness and wellness industries, in the academic world, etc. (3) AND – coaches who are reaching a certain degree of success are now hiring associate coaches themselves, creating a demand for coaches with the skill set and experience set who don't want to build businesses. How to prepare for this trend? - Collect testimonials of the hard-core type Tip: As a natural benefit to your 1-1 or group coaching clients, you can already be offering to record their sessions, confidentially for their use, of course. It's a great value add and costs you little if you use an easy recording service like this. When the time comes you then also have the option of approaching them for permission to use audio clips you record for the purpose of your coaching portfolio. This bolsters your application immeasurably as you are helping prospective employers understand how to recognize great coaching. It's early yet in the days of coaching jobs, and people aren't altogether clear how to hire the best coaches. This is great news: you can help them hire you. What I personally hope to do in light of the increasing number of coaching jobs is help build connections between those who want the jobs and those who are in a position to hire. I've already spent several years developing my business as a place that helps with business management and infrastructure so as to facilitate coaches hiring other coaches. Love that. Coaching Prediction #2: Watch for a great deal more coaching in the mainstream media. There will continue to be coaching in reality television, as a part of the bigger premise of the show. But you’ll see in 2007 a couple of shows where coaching is the focus. Many of us have hoped that this would happen in a way that can showcase the real power of coaching – well, isn't it awesome that it’s now coming? As I explain on the audio clip from the Coaching Predictions call - I cheat a little with the word 'predictions' here because some of these things I know to be a forgone conclusion. Plus, I think you'll agree that we create our own future so if I have anything to do with the predictions, let's just say I like to think they'll be a little more than predictions when the year is through. ;-) So, how to prepare for this one? It may sound silly, but stay flexible. Be prepared to nimbly take advantage of this trend in your marketing collateral. Now may not be the time to print 1000 business cards. Hedge your bets and be ready to take advantage of trends, language and ideas as they sweep through. What I hope to do is support the coaches who are even now preparing for big launches in radio, video games and yes, TV, as well as help coaches who want to make the most of the halo effect of all this. Coaching Prediction #3: I also predict an increase in mainstream criticism of coaching and the self help industry as a whole. Some of you who are following along know this has begun already in the form of recently-published books painting self-help as a whole with a very dark shade of black. And of course, there is the backlash to the very successful movie 'The Secret.' So how can you prepare for this? Isn't it hard enough to market your coaching business? More details to this worthy question in another post, but in general terms, my best suggestion is that each of us embrace the criticism as an opportunity. Don’t run from the criticism, take it as a vitamin and let it strengthen you. Because here's the thing, when I take a close look at some of what's being said - there is real truth to it. And hearing that truth at a deep level can only make us better at what we do, and how we talk about it. And although Milana only asked us for three, here are four more quickie predictions I slipped in. Note: Because I had to leave the call early, I wasn't able to cover each in detail on the record so the notes will be where you get the most detail. Coaching Prediction #4: We will see a handful or so coaches emerging as leaders in definitive (and perhaps unexpected) new niche markets. Again, I say this more from a factual standpoint than a crystal-ball or tea-leaf standpoint. There may be more than a handful but I can stand by at least a handful at this moment. Hint: This means more coaches hiring coaches as the new niche market embraces coaching results and demand increases. Coaching Prediction #5: There will be a steady increase in the number of mergers and acquisitions taking place. That is, the buying and selling of successful coaching businesses by people in and outside the industry. Whether it's because veteran coaches are moving out of the market going onto other things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening. Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For examp Is It OK To Fire A Customer...? can already be offering to record their sessions, confidentially for their use, of course. It's a great value add and costs you little if you use an easy recording service like this.Or is the customer always right? That's what you've always been told. If you’re in business, you know how ridiculous that statement is. The customer isn’t always right, the customer is often wrong. Worse yet, you know it, he knows it, and he knows you know. However, that is not the reason you fire a customer.Sometimes a confrontational attitude is just a way for a customer to save face when he knows it was his fault and not yours. There is nothing wrong with letting the customer save face. You apologize for the screw-up and tell him it will be taken care of and, sometimes, this leads to a very good relationship with that customer. Sometimes not.There will be customers that no matter what you do, it's not right or good enough. They seem to want an argument, not fix the problem. The more you try to appease them, the more aggressive they get.Even though you may want to please every customer, you just can't. It really hurts when you can't please a customer. I've been in business for 20 years and it When the time comes you then also have the option of approaching them for permission to use audio clips you record for the purpose of your coaching portfolio. This bolsters your application immeasurably as you are helping prospective employers understand how to recognize great coaching. It's early yet in the days of coaching jobs, and people aren't altogether clear how to hire the best coaches. This is great news: you can help them hire you. What I personally hope to do in light of the increasing number of coaching jobs is help build connections between those who want the jobs and those who are in a position to hire. I've already spent several years developing my business as a place that helps with business management and infrastructure so as to facilitate coaches hiring other coaches. Love that. Coaching Prediction #2: Watch for a great deal more coaching in the mainstream media. There will continue to be coaching in reality television, as a part of the bigger premise of the show. But you’ll see in 2007 a couple of shows where coaching is the focus. Many of us have hoped that this would happen in a way that can showcase the real power of coaching – well, isn't it awesome that it’s now coming? As I explain on the audio clip from the Coaching Predictions call - I cheat a little with the word 'predictions' here because some of these things I know to be a forgone conclusion. Plus, I think you'll agree that we create our own future so if I have anything to do with the predictions, let's just say I like to think they'll be a little more than predictions when the year is through. ;-) So, how to prepare for this one? It may sound silly, but stay flexible. Be prepared to nimbly take advantage of this trend in your marketing collateral. Now may not be the time to print 1000 business cards. Hedge your bets and be ready to take advantage of trends, language and ideas as they sweep through. What I hope to do is support the coaches who are even now preparing for big launches in radio, video games and yes, TV, as well as help coaches who want to make the most of the halo effect of all this. Coaching Prediction #3: I also predict an increase in mainstream criticism of coaching and the self help industry as a whole. Some of you who are following along know this has begun already in the form of recently-published books painting self-help as a whole with a very dark shade of black. And of course, there is the backlash to the very successful movie 'The Secret.' So how can you prepare for this? Isn't it hard enough to market your coaching business? More details to this worthy question in another post, but in general terms, my best suggestion is that each of us embrace the criticism as an opportunity. Don’t run from the criticism, take it as a vitamin and let it strengthen you. Because here's the thing, when I take a close look at some of what's being said - there is real truth to it. And hearing that truth at a deep level can only make us better at what we do, and how we talk about it. And although Milana only asked us for three, here are four more quickie predictions I slipped in. Note: Because I had to leave the call early, I wasn't able to cover each in detail on the record so the notes will be where you get the most detail. Coaching Prediction #4: We will see a handful or so coaches emerging as leaders in definitive (and perhaps unexpected) new niche markets. Again, I say this more from a factual standpoint than a crystal-ball or tea-leaf standpoint. There may be more than a handful but I can stand by at least a handful at this moment. Hint: This means more coaches hiring coaches as the new niche market embraces coaching results and demand increases. Coaching Prediction #5: There will be a steady increase in the number of mergers and acquisitions taking place. That is, the buying and selling of successful coaching businesses by people in and outside the industry. Whether it's because veteran coaches are moving out of the market going onto other things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening. Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For examp Life and times of a New Real Estate Agent in the 21st Century >As I explain on the audio clip from the Coaching Predictions call - I cheat a little with the word 'predictions' here because some of these things I know to be a forgone conclusion. Plus, I think you'll agree that we create our own future so if I have anything to do with the predictions, let's just say I like to think they'll be a little more than predictions when the year is through. ;-)What does a Real Estate Agent Do? One of the most complex and significant financial events in peoples’ lives is the purchase or sale of a home or investment property. Because of this complexity and significance, people typically seek the help of real estate brokers and sales agents when buying or selling real estate. Real estate brokers and sales agents have a thorough knowledge of the real estate market in their communities. They know which neighborhoods will best fit clients’ needs and budgets. They are familiar with local zoning and tax laws and know where to obtain financing. Agents and brokers also act as intermediaries in price negotiations between buyers and sellers.Real estate agents usually are independent sales workers who provide their services to a licensed real estate broker on a contract basis. In return, the broker pays the agent a portion of the commission earned from the agent’s sale of the property. Brokers are independent businesspeople who sell real estate owned by others; they als So, how to prepare for this one? It may sound silly, but stay flexible. Be prepared to nimbly take advantage of this trend in your marketing collateral. Now may not be the time to print 1000 business cards. Hedge your bets and be ready to take advantage of trends, language and ideas as they sweep through. What I hope to do is support the coaches who are even now preparing for big launches in radio, video games and yes, TV, as well as help coaches who want to make the most of the halo effect of all this. Coaching Prediction #3: I also predict an increase in mainstream criticism of coaching and the self help industry as a whole. Some of you who are following along know this has begun already in the form of recently-published books painting self-help as a whole with a very dark shade of black. And of course, there is the backlash to the very successful movie 'The Secret.' So how can you prepare for this? Isn't it hard enough to market your coaching business? More details to this worthy question in another post, but in general terms, my best suggestion is that each of us embrace the criticism as an opportunity. Don’t run from the criticism, take it as a vitamin and let it strengthen you. Because here's the thing, when I take a close look at some of what's being said - there is real truth to it. And hearing that truth at a deep level can only make us better at what we do, and how we talk about it. And although Milana only asked us for three, here are four more quickie predictions I slipped in. Note: Because I had to leave the call early, I wasn't able to cover each in detail on the record so the notes will be where you get the most detail. Coaching Prediction #4: We will see a handful or so coaches emerging as leaders in definitive (and perhaps unexpected) new niche markets. Again, I say this more from a factual standpoint than a crystal-ball or tea-leaf standpoint. There may be more than a handful but I can stand by at least a handful at this moment. Hint: This means more coaches hiring coaches as the new niche market embraces coaching results and demand increases. Coaching Prediction #5: There will be a steady increase in the number of mergers and acquisitions taking place. That is, the buying and selling of successful coaching businesses by people in and outside the industry. Whether it's because veteran coaches are moving out of the market going onto other things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening. Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For examp Why Branding? tion in another post, but in general terms, my best suggestion is that each of us embrace the criticism as an opportunity. Don’t run from the criticism, take it as a vitamin and let it strengthen you.Having a concise, clear image that you project to your clients and customers is important in today’s market. More and more people are leaving the job market and creating their own business, whether by choice or necessity, so the competition continues to expand. Therefore it is increasingly important to stand out among your competition. You want your business to be memorable!Customers remember images and feelings that are evoked more than just a name on a business card. What type of feeling do you want your business to evoke in your customers / clients? How do you want to be remembered? Do you want to be the first one your customer thinks about over your competition? Of course you do. But what do you want to be remembered for?•Your excellent customer service? •Your winning smile? •Your product? •Your prices? •Your logo?How are you different from your competition? What makes your business special? Ask yourself these questions and then look at the answers. Because here's the thing, when I take a close look at some of what's being said - there is real truth to it. And hearing that truth at a deep level can only make us better at what we do, and how we talk about it. And although Milana only asked us for three, here are four more quickie predictions I slipped in. Note: Because I had to leave the call early, I wasn't able to cover each in detail on the record so the notes will be where you get the most detail. Coaching Prediction #4: We will see a handful or so coaches emerging as leaders in definitive (and perhaps unexpected) new niche markets. Again, I say this more from a factual standpoint than a crystal-ball or tea-leaf standpoint. There may be more than a handful but I can stand by at least a handful at this moment. Hint: This means more coaches hiring coaches as the new niche market embraces coaching results and demand increases. Coaching Prediction #5: There will be a steady increase in the number of mergers and acquisitions taking place. That is, the buying and selling of successful coaching businesses by people in and outside the industry. Whether it's because veteran coaches are moving out of the market going onto other things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening. Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For examp How To Get A Millionaire Mind things, selling, thinking about their legacy as a coach or just simply planning exit strategies...or.... just the fact that the coaching landscape is coalescing and consolidating ...this is also already happening.You may often find yourself wondering why some individuals struggle to exist while others have an abundance of wealth. The key to all this is the mindset of the individuals. Those who are wealthy have what many refer to as a millionaire mind. This millionaire mind is a different way of thinking that separates those who are successful from everyone else.When it comes to the millionaire mind the subconscious is the most powerful. It often takes over for the conscious mind. This allows individuals to achieve success rather than pushing the subconscious mind out of the way and listening to their conscious mind and never achieving success.The key to learning to listen to your subconscious mind is to have a positive view of money and wealth rather than a negative view. However, changing your thinking isn't the only way to gain a millionaire mind. There are other things you can do. Consider a few of them listed below.Assume ResponsibilityNo matter what happens in your life you should make su Unfortunately, this type of meta-activity also means it becomes much more important to have your grown-up business 'ducks in a row'. As business goals of varying coaching organizations overlap and sometimes even clash, there will be lawsuits and other 'vigorous' negotiations. Yes even among coaches. How can you prepare? Think bigger about how to reach your goals. If one of your goals is to build a list of 10,000, how can you leapfrog the organic process of doing that? Ask, who’s getting out of the biz? Who’s going on sabbatical? How can you step in, acquire or buy a business asset? Also, be prepared to invest in infrastructure – accountants, lawyers, business managers etc. As for myself, there are a couple of businesses I’m looking at acquiring and/or merging with now – and that’s something I haven't done before in the coaching industry, for myself, only for clients. So this will be an exciting time of growth - one that I aim to navigate without adding too more hours in front of the computer. Fun. Coaching Prediction #6: We will see increased numbers of companion coaching programs – where coaches create programs based on existing best selling material. For example Coach Carol Ross' work based on Dan Pink's book 'A Whole New Mind' called "Leading with a Whole New Mind." If you're curious about this, I've posted my online interview with Carol in a separate post here. Coaching Prediction #7: We will see significant bodies of proof come to light that coaches are earning great livings. Ah, perhaps my favorite prediction. By this I mean Real Proof - no more 'Survey says we all stink.' (Can I just say I can't wait???) As an adjuct to this, as more coaches begin earning well, the pendulum will begin swinging back towards the 'meaning' side of the Money--Meaning spectrum. We'll start hearing more conversation about the social value of our businesses. How can we best give back? How do we manage our legacies or build charitable organizations that reflect our values? How can we infuse our business successes with greater meaning? We'll see more innovative creations along the social venture line, for example the book 'The BIG MOO' by Seth Godin where 100% of author royalties went to charity. ----end predictions---- Needless to say, it's truly the most wonderful of times, isn't it? Great evolutionary tension, as it were.
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