Will You Add? - Business

Medical Billing - Report Generator 101
In our last installment of medical billing, we talked about the importance of being able to generate reports. In this article, we're going to give you a basic introductory course in using most DME report generator programs. There are some things that are basic to each even if the interface is a little different between them.One of the keys of the DME report generator is the link fields. In order to understand how these work, you first need to understand how the architecture of the DME system is put together.Each part of the DME medical billing system is made up of databases. There are databases for every piece

t, but I work with all types of Professional Service providers.

We could talk about all the other types of one-to-one networking techniques, but let’s just run with this one for now. There is nothing more frustrating to me than when someone stands up at a networking meeting, talks for 2 minutes, sits down and I still have know idea what they do or what they are looking for!

Difficult People: 3 Things You Must Know
"The person who constantly angers you or frustrates you...controls you." Colleen KettenhofenDo you know any difficult people? Have you ever worked or lived with a difficult person? Are YOU a difficult person?! It's amazing how many participants in my leadership trainings will come up to me at the end of a program on, "Dealing with Difficult People," or "Dealing with Difficult Employees," and confide to me, "Colleen, I think sometimes I'm a difficult person and just realized it today!" Well, we can all be difficult people from time to time. But what do you do with the person who is chronically difficult? A key c

Have you tried everything to market your Consulting or Contracting services? Are you getting the results you are after? You are probably shaking your head ‘No’ right now. I don’t think ANYONE has all the leads and potential clients they actually want. What are you currently doing to market your services? In job hunting (whether it be 'Regular' W2 or 'Independant' 1099 work), activity doesn’t equal productivity!

I believe that there are 3 key ingredients to marketing your Consulting or Contracting services:
1. Articles
2. Presentations/Seminars
3. Networking

Articles
Articles, like the one you are reading, are a great way to be viewed as an expert in your field. Since you have a Consulting or a Professional Contracting business, you must be at the point in your career where you have some valuable experience and can charge a primo-rate for it. Hence, you are an expert already! If you are an LAN Consultant, why not write a small article or free downloadable ebook about ‘how to maintain your small office network for free’? Don’t worry, you aren’t really giving away all of your secrets. More often than not, the reader will need help maintaining his or her small office network, and guess who they will get in contact with! If your target market is small businesses (and you are the LAN Consultant that we are discussing), you could submit your articles to any local small business publication in your area. If you are going to go fishing, you need to go where the fish are!

Presentations/Seminars
Again, this is a great way to be viewed as an expert in your field. There are always organizations looking for people to do presentations and lead educational seminars. Let’s use our LAN Consultant friend; she leads a seminar on ‘Security for Small Business Networks’, for a group of small business owners. My guess is that only a very small percentage of the audience will actually know how to do the suggested strategies once they get back to their office. The majority of the audience is actually pre-qualifying themselves to become a client of hers. After all, a small business owners’ time is MUCH more valuable working on the business (sales, marketing, etc) than trying to figure out if the firewall is secure.

These presentations don’t have to be sales-y at all, rather chalk full of good tips and the mention that you are available on an as-needed basis, and you are done! Be sure to have hand-outs with your contact information and you are set!

Networking
While the first 2 strategies are indirectly networking one-to-many, let’s take a look at one-to-one networking. Do your friends and family actually know what you do? When your brother is talking to his friends, does he say “my brother does something with computers,” but doesn’t really know the details? I think all too often we assume that our nearest-and-dearest know what we do, but I am willing to bet that half or more actually don’t know what exactly we do and what an ideal client for us is. Come up with a catchy and easy to understand tag-line that describes you and your services and rehearse it daily. My tag-line for my Consultant Coaching business is simple, “I assist Consultants and Contractors in securing more work in less time.” It’s simple, it’s precise, and it’s not wordy. Sometimes I throw the work ‘Technical’ in after “I help” because that’s where I am the strongest, but I work with all types of Professional Service providers.

The Questions We Face
“How do I tell my boss that his idea really stinks and not lose my job?”“Why is my co-worker stabbing me in the back?”“How do I tell my vendor that we are not going to renew his contract?”“The person next to me smells and I don’t want to offend him/her, and I want them to stop smelling.”“Being gentle in the lunchroom and still getting my point across.”“My boss won’t make a decision and I can’t move forward.”“My co-worker is an Eyore or Schleprock and I can’t seem to get them to shut up.”These were some of the questions that I posed the other day. And r

an charge a primo-rate for it. Hence, you are an expert already! If you are an LAN Consultant, why not write a small article or free downloadable ebook about ‘how to maintain your small office network for free’? Don’t worry, you aren’t really giving away all of your secrets. More often than not, the reader will need help maintaining his or her small office network, and guess who they will get in contact with! If your target market is small businesses (and you are the LAN Consultant that we are discussing), you could submit your articles to any local small business publication in your area. If you are going to go fishing, you need to go where the fish are!

Grow Your Subordinate's Competence by Being Less Tolerant
When does your consideration for a subordinate's or colleague's feelings, as a trade-off for being honest about their poor performance or behaviour become counter productive?When does tolerance for small performance shortfalls as a trade-off against a positive attitude, become a liability?The simple answer to these questions is, ‘Most of the time", if not, "Always".The useful answer is more complex.Most people take some comfort from having known work boundaries. People appreciate knowing what constitutes "good" performance and behaviour.Work boundaries are set one of two ways.One is by

l seminars. Let’s use our LAN Consultant friend; she leads a seminar on ‘Security for Small Business Networks’, for a group of small business owners. My guess is that only a very small percentage of the audience will actually know how to do the suggested strategies once they get back to their office. The majority of the audience is actually pre-qualifying themselves to become a client of hers. After all, a small business owners’ time is MUCH more valuable working on the business (sales, marketing, etc) than trying to figure out if the firewall is secure.

Auctions by Government
What do governments do with their surplus and/or impounded merchandise? Surplus merchandise is government owned goods that are no longer needed. They may be office furnishings, guns, ships, buildings, office equipment. Also included in surplus merchandise is military equipment, Coast Guard equipment, and fire equipment. If there is a default on a government guaranteed mortgage that results in foreclosure, there are houses that are auctioned. The government also sells at auction goods that it has seized from criminals. This can include almost anything – cars, boats, planes, houses, jewelry, and antiques, any of their perso

indirectly networking one-to-many, let’s take a look at one-to-one networking. Do your friends and family actually know what you do? When your brother is talking to his friends, does he say “my brother does something with computers,” but doesn’t really know the details? I think all too often we assume that our nearest-and-dearest know what we do, but I am willing to bet that half or more actually don’t know what exactly we do and what an ideal client for us is. Come up with a catchy and easy to understand tag-line that describes you and your services and rehearse it daily. My tag-line for my Consultant Coaching business is simple, “I assist Consultants and Contractors in securing more work in less time.” It’s simple, it’s precise, and it’s not wordy. Sometimes I throw the work ‘Technical’ in after “I help” because that’s where I am the strongest, but I work with all types of Professional Service providers.

Your Goodwill Has Expired
Alice’s prepaid telephone calling card said ‘Expires August 31, 2001’ on the back.She decided to use the remaining value of the card at 8:00 pm on August 31.Unfortunately, the card had already been terminated when she tried to make a call. There was no value remaining. She held a worthless piece of plastic.The telephone company had terminated her phone card’s value on the very first minute of the listed expiration date (12:01 am), rather than the very last minute as Alice had expected (11:59 pm).The company may be technically right, but commercially they are dead wrong.When you see an expirati

t, but I work with all types of Professional Service providers.

Extra
Your former clients can be a huge resource for you for 2 different reasons.
1) What do they want from a Consultant or Contractor that you couldn’t deliver, yet? Do they want someone who is able to work remotely part time and on-site part time? Do they want someone with experience working with a certain software program that you don’t have training on (yet)? What do they need? The best way to find out is ASK! Once you find out the answer, look into being able to deliver!
2) Who do they know that could benefit from your services? People who work in certain industries will likely know others in the same industry! But you will never know until you ask for a referral. When you get a referral from someone, be sure to send them a hand written ‘thank you’ note and perhaps a small gift!

These are just a few ways of turning your Consulting or Contracting business into a marketing machine! Don’t fear the ‘M’ word! Marketing can be fun, inexpensive, and rewarding! Implement one of these tips into your daily routine and watch it grow. It really is like watching a garden grow, it takes a couple of months to see the fruits of your labor, but it is worth every last bit of effort you put into it!

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If you want to advertise on radio but you're confused about how to choose the right station. This is the information you need to get started.

One of the fastest growing sectors of the medical industry is that of home health. There are many reasons for this growth, but most important are: The number of aging and infirm citizens in the coun...

Looking for some cool new ways to motivate your drive-thru staff? These ideas can be adopted for dine-in as well, but since the mystery shops for the annual g3/QSR Drive-Thru Time Study are fast approaching, it's time to gear up to challenge the leaders - the bar is already set quite high. Though incentives are a great add-on system to improve your employee's performance, ultimately the culture you create - one that demands excellence - truly raises the bar.

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Will You Add? - 3 Simple Things

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