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Will You Add? - Humor Minus Credibility Equals Doofus: 12 Back to Basics Leadership Principles Anyone Can Follow
Grace ity issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act.My mother will be eighty this year, and I’ve found myself contemplating her death, not because it’s imminent, but because of what these thoughts might contribute to the life we have left together. I picture myself speaking at her memorial, talking about the places she found Grace—the times when, in the midst of a fairly troubled existence, she could really connect with her Soul, and from there with the rest of the world.Our relationship has been less than perfect. Most are. I’ve dissected our problems ad nauseam. Now I’m interested in what she has found to be good in her life, whether I’ve shared in it or not. I’d like to know her in a new way, a daring way, while I can still sit with her and discuss these things over a cup of tea.She found Grace in her garden, I would say, loving her plants in a way she probably never loved anyone else, especially not herself. Her garden was a refuge where she found company that had no agenda other than to Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understan Investment Property Advice - Has the Market Peaked and Should I Sell Now or Wait? Ed was just appointed team leader in a public works organization of the federal government. In preparing for his first meeting with his new team, Ed thought long and hard about some of his prior managers' leadership styles. One characteristic that he particularly admired in several of his managers was the ability to connect with the team through humor. He decided on a strategy that would help the team accept him as a leader--he would show his human side and use humor to connect with them.Should I sell my investment property and cash out today - Has the Mississauga or Toronto market peaked? I get asked this question often. There is no simple answer.I know how you feel that it's tempting to cash out, prices are so high. This is a difficult question to answer precisely as really, nobody can predict what will happen in the future. Many are now thinking that the market may have peaked in the GTA, but only time will tell.There have been a few articles written in the press lately about the over-abundance of condos currently on the market and more coming on stream in the next 2 to 3 years. This could potentially create a supply problem and prices could soften in the condo market. Regardless, if you have equity in your investment property, then I would understand that you may wish to take out the equity and move it to other investments that may give you a higher return over the next 5 years or so.Over the past 3 to 5 years or Ed had his first meeting with the team and was very satisfied with the results. The team seemed to really like him. The meeting was filled with laughter and both the team and Ed seemed to really be enjoying themselves. Ed was very happy and believed things were getting off to a great start. With each passing meeting, though, there seemed to be a growing concern among the team. While Ed seemed to connect with the team, he didn't see the cooperation on getting things done as he had hoped. There were also a couple of team members who asked for permission to interview for positions outside of the group. Ed was growing concerned over the trend and asked Betty, one of the team members, what she thought was the problem. Betty's counsel hit Ed right between the eyes: "Ed, you're a great guy and people really like you, but I just don't know if you've got what it takes to lead this group. We're kind of feeling like you may not have the skills needed to lead us, which is creating a lot of concern among the team." While Ed's focus on using humor to connect with the team is great, he didn't take the time to establish the necessary credibility with the team. Any one of us can think about an influential figure we've had in our lives, whether a parent, boss, or religious leader, who used humor to build camaraderie and inspire people. Leaders who have a sense of humor motivate those around him to want to participate in the journey. The problem arises, though, when a leader tries to connect with a team of people prior to establishing himself as worthy of being followed. If a leader fails to establish his worthiness by gaining credibility with the team, the team may only stick with the leader when things are going well and there are no problems on the horizon. The moment that problems start cropping up, team members will be more apt to defect because they won't have faith in the leader to navigate the storm. Credibility breeds acceptance, humor fosters inspiration. So why is the failure to establish credibility such a massive issue? Here are the biggies: Team members need to trust that the leader can get from origin to destination - Being a leader means knowing the plan and leading the team down the field. The leader not only needs to know the plan and how to execute, she needs to communicate the plan to the team and ensure the team understands and believes in the plan. Team members need to feel secure that the leader will navigate well through stormy issues - Think of an airline flight you've been on where some unexpected turbulence hit. While the plane is rockin' and rollin,' the pilot speaks to the passengers with incredible calmness and control. His job is to make you feel that things are well in hand. Imagine if turbulence hit and you heard the pilot scream "HHHEEELLLPPP!!!" I'd be heading for the exits. Having credibility with the team gives the team greater security that the leader will get them through sticky issues. Use of humor by a credibility-starved leader will exacerbate the credibility issue - When leaders continually use humor as a means to connect with a team without establishing credibility up-front, the use of humor itself becomes a credibility inhibitor. Teams will tend to see the use of humor as the leader trying to "cover up" the fact that he may not know what he is doing. Thus, each time the credibility-starved leader cracks a joke, he is actually reinforcing this lack of credibility issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act. Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understand Weight Control: Operationalizing Your Plans d. There were also a couple of team members who asked for permission to interview for positions outside of the group. Ed was growing concerned over the trend and asked Betty, one of the team members, what she thought was the problem. Betty's counsel hit Ed right between the eyes: "Ed, you're a great guy and people really like you, but I just don't know if you've got what it takes to lead this group. We're kind of feeling like you may not have the skills needed to lead us, which is creating a lot of concern among the team." While Ed's focus on using humor to connect with the team is great, he didn't take the time to establish the necessary credibility with the team.We have such good weight loss intentions. We emotionally beat ourselves up for lack of self-discipline, weakness, cheating. We swear to change, to put looks and health ahead of comfort and self-indulgence. We promise to change. We want, more than almost anything else, to be the svelte, attractive individual we see in our own minds.Before you run off, filled with enthusiasm for your latest, greatest, and final (you swear) weight control plans, slow down and take the time to operationalize your goals and the likelihood of your success will increase exponentially.Here is one method:"I'm going to lose 25 pounds before summer so I can feel comfortable in a bathing suit."Take that dream and break it down into specific, limited steps:1. Take at least a week to carefully select the diet, eating plan, or exercise routine you intend to follow.2. Aim to adhere to your plan for at least 5 days per week for the loss of one pound.< Any one of us can think about an influential figure we've had in our lives, whether a parent, boss, or religious leader, who used humor to build camaraderie and inspire people. Leaders who have a sense of humor motivate those around him to want to participate in the journey. The problem arises, though, when a leader tries to connect with a team of people prior to establishing himself as worthy of being followed. If a leader fails to establish his worthiness by gaining credibility with the team, the team may only stick with the leader when things are going well and there are no problems on the horizon. The moment that problems start cropping up, team members will be more apt to defect because they won't have faith in the leader to navigate the storm. Credibility breeds acceptance, humor fosters inspiration. So why is the failure to establish credibility such a massive issue? Here are the biggies: Team members need to trust that the leader can get from origin to destination - Being a leader means knowing the plan and leading the team down the field. The leader not only needs to know the plan and how to execute, she needs to communicate the plan to the team and ensure the team understands and believes in the plan. Team members need to feel secure that the leader will navigate well through stormy issues - Think of an airline flight you've been on where some unexpected turbulence hit. While the plane is rockin' and rollin,' the pilot speaks to the passengers with incredible calmness and control. His job is to make you feel that things are well in hand. Imagine if turbulence hit and you heard the pilot scream "HHHEEELLLPPP!!!" I'd be heading for the exits. Having credibility with the team gives the team greater security that the leader will get them through sticky issues. Use of humor by a credibility-starved leader will exacerbate the credibility issue - When leaders continually use humor as a means to connect with a team without establishing credibility up-front, the use of humor itself becomes a credibility inhibitor. Teams will tend to see the use of humor as the leader trying to "cover up" the fact that he may not know what he is doing. Thus, each time the credibility-starved leader cracks a joke, he is actually reinforcing this lack of credibility issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act. Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understan 5 Advantages of Working at Home er tries to connect with a team of people prior to establishing himself as worthy of being followed. If a leader fails to establish his worthiness by gaining credibility with the team, the team may only stick with the leader when things are going well and there are no problems on the horizon. The moment that problems start cropping up, team members will be more apt to defect because they won't have faith in the leader to navigate the storm. Credibility breeds acceptance, humor fosters inspiration.There are a multitude of advantages of getting out of the grind, starting your own business and working at home. Working at home can be a risky proposition, but if successful you’re going to enjoy a much more fulfilling life and so will your family. In addition to that, keep in mind that the wealthiest out there work for themselves.Work at Home Advantage 1: Being there for your family!! Who are the most important people in your life? That’s right, your family!! By working for yourself at home you will be able to set your own hours AND be available when your family needs you. You won’t have to ask some boss permission if it’s okay for you to take your son or daughter to the dentist, YOU ARE THE BOSS.Work at Home Advantage 2: Working from home will actually save you money!! Yep, you read that correctly, you will save money working at home. You can say goodbye to that HUGE daycare bill, you’re working a So why is the failure to establish credibility such a massive issue? Here are the biggies: Team members need to trust that the leader can get from origin to destination - Being a leader means knowing the plan and leading the team down the field. The leader not only needs to know the plan and how to execute, she needs to communicate the plan to the team and ensure the team understands and believes in the plan. Team members need to feel secure that the leader will navigate well through stormy issues - Think of an airline flight you've been on where some unexpected turbulence hit. While the plane is rockin' and rollin,' the pilot speaks to the passengers with incredible calmness and control. His job is to make you feel that things are well in hand. Imagine if turbulence hit and you heard the pilot scream "HHHEEELLLPPP!!!" I'd be heading for the exits. Having credibility with the team gives the team greater security that the leader will get them through sticky issues. Use of humor by a credibility-starved leader will exacerbate the credibility issue - When leaders continually use humor as a means to connect with a team without establishing credibility up-front, the use of humor itself becomes a credibility inhibitor. Teams will tend to see the use of humor as the leader trying to "cover up" the fact that he may not know what he is doing. Thus, each time the credibility-starved leader cracks a joke, he is actually reinforcing this lack of credibility issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act. Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understan Basic Sales skills: How Effective are you at Selling?
Selling is the major activity that all our businesses depend on, from the smallest one-person start-up to the largest conglomerate. There are three basic ways that goods (products and services) are sold at present: When there is little choice or little competition, the customer can only buy what is offered to them by the village shop, the internal stores or the mobile delivery van. When we sell high-volume commodities - such as baked beans or CDs - we offer the customers a self-service approach. This allows the customers to scan the mail catalogue, supermarket shelves or ecommerce web page to pick what they want to put in their basket. When they have finished making their selections, they pay for their basket of goods. For competitive, low-volume sales, we take a more active style to that we get the sale (rather than our competitors). Use of humor by a credibility-starved leader will exacerbate the credibility issue - When leaders continually use humor as a means to connect with a team without establishing credibility up-front, the use of humor itself becomes a credibility inhibitor. Teams will tend to see the use of humor as the leader trying to "cover up" the fact that he may not know what he is doing. Thus, each time the credibility-starved leader cracks a joke, he is actually reinforcing this lack of credibility issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act. Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understan Satellite TV Service -- Is DIRECTV or DISH Network Better? ity issue with the team. Rather than seizing the opportunity to gain credibility, the leader uses it to brush up on his lounge act.Since the demise of Pegasus and VOOM, there are just two satellite TV service providers battling it out for the top spot -- DIRECTV and DISH Network.Both companies provide excellent service, all-digital broadcast quality, and great customer service. The main difference between the two companies is the programming they provide.How Satellite TV Service WorksSatellite TV providers such as DIRECTV and DISH Network send a broadcast signal carrying television programming to a satellite orbiting above the earth. The Satellite then broadcasts the signal back down to earth.This signal is picked up by a satellite TV dish then transmitted to a receiver where it is amplified and sent to a TV screen.Benefits of Satellite TV Service* Satellite TV is broadcast in all-digital format, providing the highest quality picture and sound available.* Satellite TV gives you access to hundreds of different programs, pay- Appropriate use of humor is a great means to inspire a team to perform, so long as the credibility has already been established. Use the following tips to help you get over the credibility hump: Start with listening - Gaining credibility doesn't mean you have all the answers before you understand the questions. In fact, not taking the time to listen can actually hurt your credibility campaign and brand you as arrogant (we'll talk more about this in lesson #2). Demonstrating a clear understanding of team concerns and issues is a great credibility builder in that the team learns to trust you as a leader. Use humor sparingly up front - The team first and foremost wants to know why they should be following you. Use those initial opportunities with the team to connect through understanding the issues they are facing and gaining an understanding of the most important things for you as a leader to focus on. As you build the credibility, feel free to introduce more humor to move the team from accepting you to being inspired to follow you. Don't be so gun-shy of using humor that you are viewed as a stick-in-the-mud - Being cautious about using humor shouldn't give you a reputation as stern, mean, or stoic. By all means, be pleasant, approachable, and engaged in your interaction. The team will find it easier to talk to you and will get a more comfortable feeling that you understand their problems. Use a bit of self-deprecating humor - I use this technique a lot particularly when I am doing presentations. I will frequently tell of a situation where I did something really foolish or where I publicly embarrassed myself in front of a group of people. This demonstrates that you're secure enough with your own abilities to share them with other people. It also shows that you are able to laugh at yourself and not take yourself too seriously. One note of caution here: don't be self-deprecating to a point that the team sees you as having a self-esteem issue. Avoid humor which tarnishes the credibility of others - Using humor which trashes other people or competitors creates problems in a couple of ways for you as a leader. The first has to do with the trustworthiness of the leader. While team members may see destructive jokes as funny, they can develop a viewpoint of "so what does this person say about me when I'm not in the room?" The second has to do with the questionability of your motivations. When you trash talk others for a laugh, you can be viewed as attempting to build your credibility at the expense of someone else through your own insight and wit. For credibility to be well entrenched in the team it needs to be absolute, not relative. Otherwise, you're only demonstrating that you are worthy to lead a team until someone better or smarter comes along. Not a good foundation to establish credibility. Look, none of us wants to follow a leader with all the personality of cottage cheese. Having a leader who is able to share an occasional joke and laugh with a team is huge in moving a team from acceptance to inspiration. Just ensure that you as a leader take the first step to establish credibility with the team and garner their trust in you before you get too liberal with the funny stuff. From the book Humor Minus Credibility Equals Doofus at http://www.leadingonedge.com Get all 12 Back to Basics Leadership Principles Anyone Can Follow at http://www.leadingonedge.com
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