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Will You Add? - Lessons Learned at the Harvard Business School
(Percussion sounds emanating from who knows where while you listen to the cadence of the words below.)It’s time to sell yourself.May the words light up the way.It’s now your chance to shine,And it’s soon gonna be your day.So make sure you show themAll the many things you can do.It’s now your chance to shine.With a resume just for you.No, no, no! Wait a minute! This isn’t the kind of "RAP" that you should use for your resume. Although, there would be some shock value, and the person doing the paper screening would surely get a laugh and not likely forget your name. The WRAP to
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their
A good business card design persists because it is able to communicate an image that reflects you, your nature of business or your company.Foot-in-the-door The image that is translated on your business card automatically speaks for your and your company. Hence, a high-quality and unique business card can obtain a client’s admiration and respect at first sight of your business card. Consequently, a well designed business card can efficiently attract clients and potential business partners.This foot-in-the-door technique is your chance to persuade and convince clients that you and your company are worthy business partners."If God wanted to create a perfect punishment for a high achiever, then He would have that person manage a professional service firm," says Professor John Gabarro of the Harvard Business School.
Gabarro is on the faculty of the Leading Professional Service Firms program, an intensive, one-week executive education program taught twice a year at the Harvard Business School. Designed for leaders of professional service firms, the program focuses on management and marketing issues unique to these firms. Namely, the delicate balancing act of ensuring client satisfaction while also leading the firm's talent.
The program provides a forum for participants from around the world to apply the concepts and real case studies presented in the classroom to their own professional lives. Leading Professional Service Firms is intended for leaders of large and midsize organizations who are engaged in a wide range of professional services. These include: consulting, legal, accounting, architecture and engineering, marketing and advertising, venture capital, investment banking, IT services, computer software development, and technology systems integration.
"What separates professional service firms from other businesses is that the employees are their most important assets," says professor Jay Lorsch, faculty chair of the program. "Yet professionals in any field -- independent-minded, creative individuals -- can be difficult to manage."
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their p
Imagine waking up every morning eager to go to work! Unfortunately for the vast majority of workers this seems like the impossible dream. And yet, there are those folks who do achieve it. They are invigorated by work and happily head off to work day after day. What is it about them or their work that makes such a difference?Consider for a minute that you had just won the lottery. What kind of energy would you have when you got up the next morning? How is this different from the way you feel when facing another Monday morning? Wouldn’t it be great to wake every day feeling like you had just won the lottery? You can.Career sa
The program provides a forum for participants from around the world to apply the concepts and real case studies presented in the classroom to their own professional lives. Leading Professional Service Firms is intended for leaders of large and midsize organizations who are engaged in a wide range of professional services. These include: consulting, legal, accounting, architecture and engineering, marketing and advertising, venture capital, investment banking, IT services, computer software development, and technology systems integration.
"What separates professional service firms from other businesses is that the employees are their most important assets," says professor Jay Lorsch, faculty chair of the program. "Yet professionals in any field -- independent-minded, creative individuals -- can be difficult to manage."
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their
In a recent brain storming meeting with a group of small business owners, one of the owners asked me to explain why traditional marketing doesn’t work anymore. As the marketing guru in the group, I gave them 3 simple reasons why and how to overcome their marketing problem. I had a group of frustrated business owners sitting on the edge of their seat to hear the answers, the pressure was on.I began by telling them the first reason traditional marketing doesn’t work is the small business owner doesn’t really know much about marketing and relies on the salesman of the marketing media’s to tell them what they need. The problem is t
"What separates professional service firms from other businesses is that the employees are their most important assets," says professor Jay Lorsch, faculty chair of the program. "Yet professionals in any field -- independent-minded, creative individuals -- can be difficult to manage."
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their
Market timing is like a piece of art evolving towards its final destiny. Companies spend millions of dollars isolating focus groups to determine whether or not an idea has an end home or customer loyalty potential. The complexities and comparative analysis to current market conditions and overall past performance for like products is enormous. You can have the most creative idea backed by a company that can take your baby to the market but if it the economy is going in the wrong direction and you are selling diamonds then perhaps the best product design won’t sell due to timing.Key factors that play out in the overall sales per
"What separates professional service firms from other businesses is that the employees are their most important assets," says professor Jay Lorsch, faculty chair of the program. "Yet professionals in any field -- independent-minded, creative individuals -- can be difficult to manage."
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their
To learn the art of management and administration, it is very beneficial to have a business administration degree. Business administration degrees help in that they represent an organized and systematic body of knowledge. They also play a pivotal part in formalizing methods of acquiring knowledge and skills followed by existence of an ethical code to regulate the behavior of the members of the profession.We hear a lot about professional managers and their contribution to the economic development of the nation. A closer examination of management as a profession reveals that unlike law or medicine, management has to go a long way to
Lorsch uses an old analogy that likens managing professionals to herding cats. He says while it's a funny image, it also touches the underlying anxiety some firm leaders express about managing and maximizing human resources.
"When their people get on the elevator at night, there's no guarantee they'll be back the next day," says Lorsch. "More than in any other industry, professional service firms must create an environment in which employees are constantly motivated and can effectively balance their commitment to the firm and to the client, as well as to themselves."
The Leading Professional Service Firm program is appropriate for all individuals who manage significant numbers of professionals and are responsible for delivering professional services. While specific titles vary depending on a firm's business and size, typical participants include:
CEOs;
Executive vice presidents;
Partners and principals;
Managing directors;
Office managers; and
Practice leaders.
"All of these people have very different backgrounds and skills -- clearly lawyers are not like software developers -- but they have a lot in common too," says Lorsch. "Fundamentally, professional service firm leaders grapple with the same kinds of management issues. It's reassuring for managers to know that their peers face similar sets of challenges."
The work of professional service firms depends exclusively on the talent and intelligence of the people delivering it. Good firms hire the absolute best people and develop them, motivate them, and build careers in whic
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