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Will You Add? - Chairing A Meeting The Most Effective Way
First to Market Theory Completely Out of Sync with Reality Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?”Is being first to market really that important? I believe that the amount of energy and time purporting this myth is somewhat unnerving in that being first to market is not always so great. Indeed, I have been first to market many times and yes, no one can deny that often that is a total advantage. But it is also somewhat costly to chase hunches and the cost to build a prototype that crashes and burns is not so funny, especially when the future of your company hangs in the balance.As Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to 10 Reasons To Turn Your Customer Service Into A Cross-Selling Platform How many times have you attended a meeting where the only thing that gets decided is the date of the next meeting? Or where one person dominates the meeting? Or the meeting is swamped with trivia or unrelated information?Cross-Selling is a great way to boost revenues and profits by gently persuading existing customers to purchase an additional product during service conversations.There are ten really great reasons your CSR’s should make an effort to cross-sell to existing customers and clients:(1) You Already Have The Customer’s Attention!This may sound obvious, but it’s a critical fact. Marketers wrack their brains thinking of clever ways to simply get prospects to focus upon their off It is a commonly held assumption that chairing a meeting is simply a matter of reading out the agenda – that is assuming there is an agenda and that the addenda actually covers the topics which are most pertinent to the matter in hand. Chairing an effective meeting is a skill. One that is learnable. Outlined below are some simple principles; which if followed can result in focussed efficient meetings where everyone feels their opinion is valued and the job gets done. Rule number 1 – there is no place for ego. As the Chair Person you are the facilitator, the most effective are those who listen, who use open ended questions to tease out reasoning and to involve others. Rule 2 –. Be very clear about what is the purpose of the meeting? Do you want lots of ideas – to brainstorm possibilities, identify the implications of things already identified, broad-brush strokes or determining detail. Rule 3 – Be prepared, create the agenda, have any supporting papers prepared and circulated in plenty of time so that others have time to read in advance Rule 4 – – At the beginning of the meeting ensure that all parties are introduced, keep it snappy. Set out clearly what sort of introduction is required: name and role, or background information. Give the time scale e.g. “Please introduce yourself give a brief outline of your experience, no more than a minute.” Rule 5 – Set explicit parameters for the meeting from the outset: “By the end of the meeting we need to have achieved ……. We are going to concentrate on principles today so save the specific detail for the moment” Rule 6 – Have high expectations. If the meeting is due to start at 10.00am start on the dot who ever is there, they will get the message. Start late to accommodate late- comers and they will assume it is ok to come late. Be clear about end times too. If you have asked colleagues to read materials before the meeting don’t read them out. The next time you ask them to read beforehand they will assume it is not worth the effort. Have high expectations and stick to them. Rule 7 -What ever decisions are agreed at the meeting MUST STAND. If you are unsure about their validity set up as a pilot with an end time agreed. Don’t put the decision up for grabs if you are not happy to run with the outcome. You can give a structure for decisions which make it absolutely clear what is open to negotiation and what is up not. Rule 8 – Involve all parties. Ask questions to specific people if they are not taking an active part in the proceedings, “What do you think about…… Fred” If others are dominating value their contribution but involve others “ Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?” Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to Fundraising Letter Envelopes: How To Make Them Irresistible there is no place for ego. As the Chair Person you are the facilitator, the most effective are those who listen, who use open ended questions to tease out reasoning and to involve others.Readers spend only a few seconds deciding the fate of your direct mail fundraising appeals. Either they open them on the spot, set them aside for later, or chuck them in the waste paper basket. Here are some creative ways to tease your donors into opening your envelopes.Hint at the contentsA #10 envelope from Covenant House is covered in retro 1960s flowers, with the headline, “A Special Gift for you inside . . .”Demonstrate exclusivity Rule 2 –. Be very clear about what is the purpose of the meeting? Do you want lots of ideas – to brainstorm possibilities, identify the implications of things already identified, broad-brush strokes or determining detail. Rule 3 – Be prepared, create the agenda, have any supporting papers prepared and circulated in plenty of time so that others have time to read in advance Rule 4 – – At the beginning of the meeting ensure that all parties are introduced, keep it snappy. Set out clearly what sort of introduction is required: name and role, or background information. Give the time scale e.g. “Please introduce yourself give a brief outline of your experience, no more than a minute.” Rule 5 – Set explicit parameters for the meeting from the outset: “By the end of the meeting we need to have achieved ……. We are going to concentrate on principles today so save the specific detail for the moment” Rule 6 – Have high expectations. If the meeting is due to start at 10.00am start on the dot who ever is there, they will get the message. Start late to accommodate late- comers and they will assume it is ok to come late. Be clear about end times too. If you have asked colleagues to read materials before the meeting don’t read them out. The next time you ask them to read beforehand they will assume it is not worth the effort. Have high expectations and stick to them. Rule 7 -What ever decisions are agreed at the meeting MUST STAND. If you are unsure about their validity set up as a pilot with an end time agreed. Don’t put the decision up for grabs if you are not happy to run with the outcome. You can give a structure for decisions which make it absolutely clear what is open to negotiation and what is up not. Rule 8 – Involve all parties. Ask questions to specific people if they are not taking an active part in the proceedings, “What do you think about…… Fred” If others are dominating value their contribution but involve others “ Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?” Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to Competitor Evaluation When Writing Proposals required: name and role, or background information. Give the time scale e.g. “Please introduce yourself give a brief outline of your experience, no more than a minute.”You won’t win every piece of work you pitch for; it’s just not possible…and very time you lose a contract it’s going to a competitor. However, you can help prevent this from happening by analysing the competition.Why analyse competition? How does this help? It allows you to understand why your competitor looked like a more appropriate fit for your perspective clients needs as well as what they are doing that you aren’t. To get contracts, you need to understand how you lose them. You Rule 5 – Set explicit parameters for the meeting from the outset: “By the end of the meeting we need to have achieved ……. We are going to concentrate on principles today so save the specific detail for the moment” Rule 6 – Have high expectations. If the meeting is due to start at 10.00am start on the dot who ever is there, they will get the message. Start late to accommodate late- comers and they will assume it is ok to come late. Be clear about end times too. If you have asked colleagues to read materials before the meeting don’t read them out. The next time you ask them to read beforehand they will assume it is not worth the effort. Have high expectations and stick to them. Rule 7 -What ever decisions are agreed at the meeting MUST STAND. If you are unsure about their validity set up as a pilot with an end time agreed. Don’t put the decision up for grabs if you are not happy to run with the outcome. You can give a structure for decisions which make it absolutely clear what is open to negotiation and what is up not. Rule 8 – Involve all parties. Ask questions to specific people if they are not taking an active part in the proceedings, “What do you think about…… Fred” If others are dominating value their contribution but involve others “ Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?” Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to Free Publicity-How You Can Get It em out. The next time you ask them to read beforehand they will assume it is not worth the effort. Have high expectations and stick to them.If you are looking to get your name out there, chances are you are looking to do it for little or no cost. So, how do you get free publicity? There are several ways to get this done.One of the main things to remember is that press releases are not just reserved for big announcements or major accomplishments. Put out a press release when you develop a new product or service. Let the community know when you have contests, award prizes, have open houses or when you have a speake Rule 7 -What ever decisions are agreed at the meeting MUST STAND. If you are unsure about their validity set up as a pilot with an end time agreed. Don’t put the decision up for grabs if you are not happy to run with the outcome. You can give a structure for decisions which make it absolutely clear what is open to negotiation and what is up not. Rule 8 – Involve all parties. Ask questions to specific people if they are not taking an active part in the proceedings, “What do you think about…… Fred” If others are dominating value their contribution but involve others “ Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?” Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to Five Reasons Why Your Small Business Should Invest in a Bookkeeping Service Thank you Bertha that’s very helpful, what do the rest of you think about what Bertha has offered?”Small businesses have a myriad of forms, financial reports, payroll, and other necessities that may require a bookkeeping service. If you are the owner of a small business and aren't sure if a bookkeeping service is right for you, the following five reasons may help you decide if investing in one is right for your business:1. Save your time for what you do best! You are not an accountant; you are an entrepreneur. You have a great idea for your business and have a background in Rule 9 – Keep the meeting on track, identify how things will be recorded, summarise the discussion, identify points for action, who will do what, the time scale for action, how things will be monitored and by whom and when Rule 10 – model good meeting behaviour and accept nothing less from colleagues. Taking a positive part in the activity, being generous with ideas, listening to others, no aggression, bullying. A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal. If colleagues are going to give of their best they need to know that all contributions are valued, that they will get credit for their ideas and that the whole organisations is strengthened by the collective success rather than scoring points off one another. As Chair Person it is you who will set the tone and manage the process.
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