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  • Will You Add? - Subliminal Management & Optimum Efficiency Model

    Your Project's Team Building Success Potential Index
    Project managers and those associated with projects typically like to measure things. You use words like tons-per-day; cubic-feet-per-minute; megabits-per-second; and so on.Here is a new one for you. Would you be interested in knowing the team building success potential index (TSPI) of your next project? If so, here is a non-scientific, but very pragmatic, way to predict it.Select a response for each statement that is closest to your true feelings. When you finish, sum your scores, and use the reference table at the end to determine your next project's TSPI.1 = agree strongly 2 = agree somewhat 3 = disagree somewhat 4 = disagree strongly1.___ From a project standpoint, there is no useful difference between these phrases: "The work project people do" and "the project people who do the work".2. ___ Project people who are paid well should be expected to work well.3.___ The "storming phase" of a project's team development is inevitable.4.___ Team building facilitators are best used in planning and leading kick-off meetings and being available if a project gets stuck in a development phase.5. The nature of a project's matrix organization will nearly always cause these typical problems:a. ____ Team members with little or no project focus.b. ____ Team members with decreased motivation.c. ____ Team members with decreased creativity and thinking "outside the box".d. ____ Project management having to monitor the individual performance of the members.e. ____ Team members lacking goal alignment w
    a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of I

    Midlife Career Change - What Can You Do?
    This year, in October 2006, a new European Union law will secure basic working rights for older workers in the UK and ease the pressures of midlife career change. Until then, however, employers will remain legally entitled to make people redundant for being too old, or to otherwise discriminate purely on the grounds of age. It is a sad fact that ageism and age discrimination will continue, albeit wrapped up as some other (spurious) reason for the discrimination, so older workers will have to be on the lookout when it comes to midlife career change. But far from becoming defensive about your age, look on it as an accumulation of experience and wisdom. High on the list of your key strengths and accumulated wisdom is likely to be the ability to deal with adversity and deal with difficult people.Presented in the right way, you can be an asset to any employer.Although critics argue that legislation is long overdue and that employers need to ditch any prejudice over age sooner rather than later, increased life expectancy coupled with a pensions shortfall, means that many of today's over 50s are going to have to remain in work for longer than planned in order to fund their retirement.So what does all this mean for midlife career change? Over the next decade and beyond, not only will older workers be in growing demand, they will increasingly be in need of the work. And this is going to require a major shift in attitudes from employers and employees alike. One of the major challenges facing more mature workers is that after years of discrimination and negative conditioning their confidence and self-belief
    In The Name of Allah, The Most Beneficent, The Most Merciful

    Controlled Development & Optimum Efficiency Model of Subliminal Management

    “Inna mul aamal-o-binnayat” (“Sayings of Hazrat Muhammad PBUH)

    “Surely your deeds purely depend on your Intent”

    Introduction

    There are many aspects which have been discussed over the past few decades feverishly by management gurus in an effort to understand the dynamics of the factors which underpin human psyche in relation to development. These factors in turn enable a manager to have an insight for motivating a worker in the required direction for achieving the needed level of output. I may appear to be a bit fundamentalist to the reader since I have started the article with a Hadith but it is the most important factor for development in any given direction: Intent!

    Intent

    Intent could be defined as the principal state of mind in response to a given state of affairs whereby the crucial decision is taken whether to be in unison or discord with it.

    Intent Commitment Optimum Level of Performance

    This concept is coupled i.e., Development & Efficiency.

    Others might disagree and consider other factors such as motivational factors, work environment, level of education / background, Training & Development etc. as more important than intent. However, from my standpoint, Intent which in turn gives rise to Commitment, both combined are the most overpowering Core Drivers for achieving Optimum Efficiency levels.

    It could also be noticed in our daily lives as if you wake up a child from his/her sleep and tell him/her that you want to play his favorite game he would willingly do that and night not even care about his sleep. Same is the case with the situation at work. If you can connect to the intent of the personnel working in an organization, they might even ignore some genuine problems.

    The relationship between Core Drivers and Optimum Efficiency is explained in the diagram on the next page. Optimum Efficiency Flow Diagram (as I have e-mailed this earlier, no diagrams are getting copied)

    Desired Performance

    Supporting Factors

    Primary Motivational Factors

    Core Drivers

    Flow diagram shows the relationship between the Core Drivers (Intent & Commitment) and Optimum Level of Efficiency.

    Now the question remains how to inculcate and cultivate Intent and Commitment in the working environment even if it is established that these are the central factors around which performance revolves.

    Identify Aptitude

    A very important factor which cannot be overemphasized in harnessing intent is evaluating the aptitude of the candidate at the very outset. Assigning the area of work closest to the interest of the candidate would enable him/her the most in channeling his/her INTENT for doing that job with all what he has i.e., if the candidate is to be given a place in the field of Marketing, it has to be very carefully ascertained where he is having the strongest inclination to i.e., Brand Management, Trade Marketing etc.

    Measure Results

    Low Performer High Performer

    Commitment

    On the other hand, as generally the case, how to channel Intent in an ongoing established system of already placed employees in an organization. Coming back to the Diagram shown on page 1 above, the relationship between Core Drivers and Primary Motivational Factors could be explained as follows:

    Intent + Commitment Empowerment + Self Accountability (Delegation of Authority) (Exercise Values)

    Delegation of Authority and exercising Self Accountability (top to bottom) could be considered vital tools if used with a clear vision of achieving Intent and Commitment in the desired direction. It is a Two-Prong Strategy.

    High Performer

    Two-Prong Strategy

    Under Performer

    High Performer

    In the first instance, if the worker is already a high performer; Empowering such an individual would be the best primary motivator for him/her since it would enable him to deliver his best as he would be having the required level of authority and resources which would also instill a sense of responsibility resulting in Self-Accountability, at a more improved stage, if made solely responsible for a set of functions.

    Under Performer In the second instance, if the performer is not willing, the mere sense of sole responsibility of ultimate outcome would coerce the worker to achieve the targets. In this case, Accountability would play the part of a Passive Motivator.

    It needs to be highlighted here that increased resultant efficiency in response to the above is the litmus test that Intent has been initiated if not brought on into action with full thrust.

    Subliminal Management

    A manger’s job in this scenario is to introduce and actively exercise Values. By exercising Values rather than implementing it externally through the system, a manager would be introducing the concept of Subliminal Management Technique which is passive yet a much stronger tool than imposing external controls.

    VALUES could be a Company’s Code of Conduct, Generally accepted norms at work place etc.

    Since Intention is an internal force it needs Controls which are also intrinsic in nature. By exercising values, a manager is required to send clear, coherent signals to the minds of the employees of that strong and well structured almost tangible system prevailing and flowing throughout the organization which is to be followed by all. Such somewhat docile controls will support in channeling Intention per'se. Values could be categorized into two groups. Firstly, generally accepted moral values in a given society, and, secondly, organization’s code of conduct.

    For example, it is practiced by various consumer goods producing companies to convey a stronger message through a rather unconventional mode to influence the target market. As certain companies in cigarettes retailing do since advertising of tobacco related goods have been banned in various countries, to reach their target audience through somewhat hidden messages i.e., generally known colors linked to that particular brand at areas which is perceived to meet the demographics of their target market, specific signs or conveying it in some other indirect way which would not be consciously registered by the audience but will be retained in the subconscious. The consumer may not readily recognize the connection between the product and the message but the mind is believed to register it in a way that it results in a favorable change in the subsequent buying patterns of the targeted consumer.

    Though it is not considered ethical in most of the countries since it tends to deceive the potential buyer, however, if carefully exercised to practice positive values, it could be used as a potentially strong tool to convey a very strong message for establishing values which are needed to work as Controls in the system. Controls introduced in such a way in the system are much more efficient and inherent than the ones introduced by conventionally used methods.

    Secondly, in Value Based System (VBS) negative impacts of external controls could be avoided such as paranoia, depression, fears. Furthermore, controls or changes introduced in the system and running the system itself in this manner would tend to reduce the disparity between senior officials and the workers and would bring them closer and thereby making the system stronger.

    Furthermore, it would give rise to an Integrated Value Based Culture. Every corporate entity has a code of conduct. By practicing that set of values on daily basis, employees not only get connected to the Vision/Mission of the organization by virtue of values being a component of the vision but also develop a universal management system within the company which will give a boost to the culture itself. The values will be commonly shared by the whole organization which would strengthen it in all of its operations in a 360 degree manner.

    Vision is generally not retained by the work force in the organization in daily operations but treated as some sacred document to make an impression on the outsiders. Whereas by exercising this system, it becomes a force which is driving and accountable to at the same time.

    Functional Territory

    Empowerment and Accountability would take the development one level higher of defining Functional Territory in the system which is coherent with the phenomenon of Distribution of Labor in nature. Once given a certain sphere of work, he / she would use all resources available and devise more efficient systems to achieve targets rather strive to go beyond.

    Ownership of Work / Ownership of Company Functional Territory would in turn indoctrinate ownership of work creating a strong bondage with the Company itself at a later stage which is again a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of In

    Oh No Mr. Wizard, I Don't Want to Be a CSR Anymore!
    How many windows does it take to get to the center of a contact record?If you have spent a decent amount of time in the customer support business as either a technician, manager, or divisional VP, you should be able to relate to the above statement on some level. I can recall using one particular enterprise system (which of course shall remain nameless) that actually opened thirteen (yes 13) windows before I got the information that I needed. That did not count the ones that were online help!Cumbersome systems can push your CSR's over the edge when it comes to good service. Remember that these are people that are continuously beaten on a daily basis by customers and other dependent individuals - the very last thing they need is a system that is hard to use.When looking for Helpdesk/CRM systems, very often the focus is on the relationship that the tool will create between you and your customers. The truth of the matter is that while external capabilities and features are important, we often forget about the our own support staff in choosing a system that will help them be more productive as well as resourceful. It is a given today that the most frequently requested capability is web access - some managers may disagree because of their preference for "in-office" support, but the majority of today's professionals can be much more productive solving support issues anytime, anywhere using the power of the internet.When it comes to CSR productivity, less is definitely more. Look for powerful feature that are clear, easy-to-use, and give back real value. Many CRM vendors sell on a feature basis,
    ram shows the relationship between the Core Drivers (Intent & Commitment) and Optimum Level of Efficiency.

    Now the question remains how to inculcate and cultivate Intent and Commitment in the working environment even if it is established that these are the central factors around which performance revolves.

    Identify Aptitude

    A very important factor which cannot be overemphasized in harnessing intent is evaluating the aptitude of the candidate at the very outset. Assigning the area of work closest to the interest of the candidate would enable him/her the most in channeling his/her INTENT for doing that job with all what he has i.e., if the candidate is to be given a place in the field of Marketing, it has to be very carefully ascertained where he is having the strongest inclination to i.e., Brand Management, Trade Marketing etc.

    Measure Results

    Low Performer High Performer

    Commitment

    On the other hand, as generally the case, how to channel Intent in an ongoing established system of already placed employees in an organization. Coming back to the Diagram shown on page 1 above, the relationship between Core Drivers and Primary Motivational Factors could be explained as follows:

    Intent + Commitment Empowerment + Self Accountability (Delegation of Authority) (Exercise Values)

    Delegation of Authority and exercising Self Accountability (top to bottom) could be considered vital tools if used with a clear vision of achieving Intent and Commitment in the desired direction. It is a Two-Prong Strategy.

    High Performer

    Two-Prong Strategy

    Under Performer

    High Performer

    In the first instance, if the worker is already a high performer; Empowering such an individual would be the best primary motivator for him/her since it would enable him to deliver his best as he would be having the required level of authority and resources which would also instill a sense of responsibility resulting in Self-Accountability, at a more improved stage, if made solely responsible for a set of functions.

    Under Performer In the second instance, if the performer is not willing, the mere sense of sole responsibility of ultimate outcome would coerce the worker to achieve the targets. In this case, Accountability would play the part of a Passive Motivator.

    It needs to be highlighted here that increased resultant efficiency in response to the above is the litmus test that Intent has been initiated if not brought on into action with full thrust.

    Subliminal Management

    A manger’s job in this scenario is to introduce and actively exercise Values. By exercising Values rather than implementing it externally through the system, a manager would be introducing the concept of Subliminal Management Technique which is passive yet a much stronger tool than imposing external controls.

    VALUES could be a Company’s Code of Conduct, Generally accepted norms at work place etc.

    Since Intention is an internal force it needs Controls which are also intrinsic in nature. By exercising values, a manager is required to send clear, coherent signals to the minds of the employees of that strong and well structured almost tangible system prevailing and flowing throughout the organization which is to be followed by all. Such somewhat docile controls will support in channeling Intention per'se. Values could be categorized into two groups. Firstly, generally accepted moral values in a given society, and, secondly, organization’s code of conduct.

    For example, it is practiced by various consumer goods producing companies to convey a stronger message through a rather unconventional mode to influence the target market. As certain companies in cigarettes retailing do since advertising of tobacco related goods have been banned in various countries, to reach their target audience through somewhat hidden messages i.e., generally known colors linked to that particular brand at areas which is perceived to meet the demographics of their target market, specific signs or conveying it in some other indirect way which would not be consciously registered by the audience but will be retained in the subconscious. The consumer may not readily recognize the connection between the product and the message but the mind is believed to register it in a way that it results in a favorable change in the subsequent buying patterns of the targeted consumer.

    Though it is not considered ethical in most of the countries since it tends to deceive the potential buyer, however, if carefully exercised to practice positive values, it could be used as a potentially strong tool to convey a very strong message for establishing values which are needed to work as Controls in the system. Controls introduced in such a way in the system are much more efficient and inherent than the ones introduced by conventionally used methods.

    Secondly, in Value Based System (VBS) negative impacts of external controls could be avoided such as paranoia, depression, fears. Furthermore, controls or changes introduced in the system and running the system itself in this manner would tend to reduce the disparity between senior officials and the workers and would bring them closer and thereby making the system stronger.

    Furthermore, it would give rise to an Integrated Value Based Culture. Every corporate entity has a code of conduct. By practicing that set of values on daily basis, employees not only get connected to the Vision/Mission of the organization by virtue of values being a component of the vision but also develop a universal management system within the company which will give a boost to the culture itself. The values will be commonly shared by the whole organization which would strengthen it in all of its operations in a 360 degree manner.

    Vision is generally not retained by the work force in the organization in daily operations but treated as some sacred document to make an impression on the outsiders. Whereas by exercising this system, it becomes a force which is driving and accountable to at the same time.

    Functional Territory

    Empowerment and Accountability would take the development one level higher of defining Functional Territory in the system which is coherent with the phenomenon of Distribution of Labor in nature. Once given a certain sphere of work, he / she would use all resources available and devise more efficient systems to achieve targets rather strive to go beyond.

    Ownership of Work / Ownership of Company Functional Territory would in turn indoctrinate ownership of work creating a strong bondage with the Company itself at a later stage which is again a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of I

    Financial Freedom: In Rough Economic Waters
    Many businesses, and families, are struggling within the framework of the present economy; however, some people are still finding new ways to “think outside the box.” The economy is like the speed limit on the highway; some people stay the course, while others pull into the high-speed lane and give it all they’ve got.Now - I am not encouraging you to break the speed limit, but I am letting you know that you can surpass perceived economic barriers, even in a tough economy. How is this possible? It takes innovators to get out of an economic downturn. Whether you are thinking of a recession or depression, it requires creative thinking on all of our parts to get out of one.Apparently, the thinking is up to the private sector, for the moment, so what do we do? First of all, research your goal, find like-minded people, write your goals down, and go for it. This will require dedication and it won’t happen in a day. If you have assembled a team, let everyone work with their strong points.Assess the strengths of an innovator in comparison to “the numbers person.” We all have strengths and weaknesses, but we have to utilize the strong points for success. Even an independent thinker can fit into a collective group, if he or she agrees to be constructive. This is why a collective group is so strong in comparison to a “solo act.”Together, you can research opportunities and put doubts aside. Right now, there are opportunities in servicing, consultation, and Internet commerce. There are also more possibilities, but they require initial research on your part.I recently talked with a gen
    rce the worker to achieve the targets. In this case, Accountability would play the part of a Passive Motivator.

    It needs to be highlighted here that increased resultant efficiency in response to the above is the litmus test that Intent has been initiated if not brought on into action with full thrust.

    Subliminal Management

    A manger’s job in this scenario is to introduce and actively exercise Values. By exercising Values rather than implementing it externally through the system, a manager would be introducing the concept of Subliminal Management Technique which is passive yet a much stronger tool than imposing external controls.

    VALUES could be a Company’s Code of Conduct, Generally accepted norms at work place etc.

    Since Intention is an internal force it needs Controls which are also intrinsic in nature. By exercising values, a manager is required to send clear, coherent signals to the minds of the employees of that strong and well structured almost tangible system prevailing and flowing throughout the organization which is to be followed by all. Such somewhat docile controls will support in channeling Intention per'se. Values could be categorized into two groups. Firstly, generally accepted moral values in a given society, and, secondly, organization’s code of conduct.

    For example, it is practiced by various consumer goods producing companies to convey a stronger message through a rather unconventional mode to influence the target market. As certain companies in cigarettes retailing do since advertising of tobacco related goods have been banned in various countries, to reach their target audience through somewhat hidden messages i.e., generally known colors linked to that particular brand at areas which is perceived to meet the demographics of their target market, specific signs or conveying it in some other indirect way which would not be consciously registered by the audience but will be retained in the subconscious. The consumer may not readily recognize the connection between the product and the message but the mind is believed to register it in a way that it results in a favorable change in the subsequent buying patterns of the targeted consumer.

    Though it is not considered ethical in most of the countries since it tends to deceive the potential buyer, however, if carefully exercised to practice positive values, it could be used as a potentially strong tool to convey a very strong message for establishing values which are needed to work as Controls in the system. Controls introduced in such a way in the system are much more efficient and inherent than the ones introduced by conventionally used methods.

    Secondly, in Value Based System (VBS) negative impacts of external controls could be avoided such as paranoia, depression, fears. Furthermore, controls or changes introduced in the system and running the system itself in this manner would tend to reduce the disparity between senior officials and the workers and would bring them closer and thereby making the system stronger.

    Furthermore, it would give rise to an Integrated Value Based Culture. Every corporate entity has a code of conduct. By practicing that set of values on daily basis, employees not only get connected to the Vision/Mission of the organization by virtue of values being a component of the vision but also develop a universal management system within the company which will give a boost to the culture itself. The values will be commonly shared by the whole organization which would strengthen it in all of its operations in a 360 degree manner.

    Vision is generally not retained by the work force in the organization in daily operations but treated as some sacred document to make an impression on the outsiders. Whereas by exercising this system, it becomes a force which is driving and accountable to at the same time.

    Functional Territory

    Empowerment and Accountability would take the development one level higher of defining Functional Territory in the system which is coherent with the phenomenon of Distribution of Labor in nature. Once given a certain sphere of work, he / she would use all resources available and devise more efficient systems to achieve targets rather strive to go beyond.

    Ownership of Work / Ownership of Company Functional Territory would in turn indoctrinate ownership of work creating a strong bondage with the Company itself at a later stage which is again a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of I

    Legal Issues of Offshore Outsourcing to India
    If you are considering outsourcing to India, but need some information on the legal issues in offshore outsourcing or are worried about whether your contract will be honored by the Indian Legal System, read on.Indian Laws on Intellectual PropertyLaws in India are always undergoing amendments, according to the needs of the changing times and in unison with International Laws and practices.India has ratified the World Trade Organization (WTO) Agreement, which came into force on January 1 st 1995 and has also become a party to the Agreement on Trade Related Intellectual Property Rights. In the last few years, India has effected several legislative changes in copyrights, trademarks, designs, patents, and other issues besides enacting new legislations on bio-diversity and geographical indications. These measures have drastically reformed Indian laws on Intellectual Property.Laws Governing International ContractsWhen contracts transcend national boundaries, the national Legal Regime of any single country becomes inadequate to grapple with the situation. When the parties to the contract are located in different countries, at least two systems of law impinge upon the transaction and the rules of Private International Law come into play.The best way to ensure the application of a particular legal system to international contracts is to choose a particular law to govern this contract. This law is called the "Proper Law of the Contract". The Courts have held that "Proper Law is the law which the parties have expressly or impliedly chosen, or which is imputed to them by reason of its clo
    ot considered ethical in most of the countries since it tends to deceive the potential buyer, however, if carefully exercised to practice positive values, it could be used as a potentially strong tool to convey a very strong message for establishing values which are needed to work as Controls in the system. Controls introduced in such a way in the system are much more efficient and inherent than the ones introduced by conventionally used methods.

    Secondly, in Value Based System (VBS) negative impacts of external controls could be avoided such as paranoia, depression, fears. Furthermore, controls or changes introduced in the system and running the system itself in this manner would tend to reduce the disparity between senior officials and the workers and would bring them closer and thereby making the system stronger.

    Furthermore, it would give rise to an Integrated Value Based Culture. Every corporate entity has a code of conduct. By practicing that set of values on daily basis, employees not only get connected to the Vision/Mission of the organization by virtue of values being a component of the vision but also develop a universal management system within the company which will give a boost to the culture itself. The values will be commonly shared by the whole organization which would strengthen it in all of its operations in a 360 degree manner.

    Vision is generally not retained by the work force in the organization in daily operations but treated as some sacred document to make an impression on the outsiders. Whereas by exercising this system, it becomes a force which is driving and accountable to at the same time.

    Functional Territory

    Empowerment and Accountability would take the development one level higher of defining Functional Territory in the system which is coherent with the phenomenon of Distribution of Labor in nature. Once given a certain sphere of work, he / she would use all resources available and devise more efficient systems to achieve targets rather strive to go beyond.

    Ownership of Work / Ownership of Company Functional Territory would in turn indoctrinate ownership of work creating a strong bondage with the Company itself at a later stage which is again a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of I

    Establish a Relationship with the Customer, Do Not Just Take an Order
    Ensure a cure, don’t just take the medicine. Establish a relationship with the customer, don’t just take an orderSuperficial actions will not do in this competitive market. All of us can take the medicine for our ailments, but the objective is to be cured. Every company can take an order, but at the end of the day, it aims to secure a loyal customer. This is why there is a Chinese saying, “ You can change the soup without changing the medicine.” The effect will not be efficacious. Sadly, sometimes we spend a lot of money on marketing, we know very little about our customers.In the past, the target was to satisfy the customer. Today the ante has been raised and merely satisfying the customer is not good enough. The target is to gain loyal customer who will not switch to your competitor because of lower price, buy your products and services on a regular basis and even recommend you to other customers.Consider research done by the Forum Corporation, which analyzes commercial customers lost by 14 major manufacturing and service companies. Some 15 percent of those who switched suppliers did so because they found a better product – based on technical measure of product quality, such as a greater mean time between failures or a lower defects rate. Another 15 percent took off because they found a “cheaper product” somewhere else. Twenty percent of the lost customers hightailed it because of the “lack of contact and individual attention” from the prior supplier; and 49 percent left because “contact from old supplier’s personnel was poor in quality.” It seems fair to collaps
    a very strong motivator and carries the performer to the level of advocacy without him being aware of the fact.

    Optimum Efficiency Level

    Once this system is fully adopted and ownership of work prevails as the norm in the organizational culture, it would completely turnaround the efficiency levels. As explained earlier, this will give rise to functional teams which would put in all possible efforts to achieve targets given to them. This would not end there, in fact it would have a Ripple Effect and spread in the whole Company to reinforce the efforts taken by various departments to produce much enhanced outputs and would synergize the activities independently undertaken by various individuals to teams to departments to the organization as a whole.

    Domino Effect: Openness, Healthy Competition, Achieving Goals, Bringing About Change is Easier

    This results in Openness, creating and maintaining a Healthy Competition and a Positive Approach and Attitude in the Culture facilitating achievements of goals.

    One benefit is a plausible solution of a problem which is glaring in the faces of today’s management is how to bring about change in Company’s functioning, way of working, performance evaluation procedures, introduction of Technological advancements vis-?-vis today’s changing corporate environment and competitors competitive advantage.

    Change Management By adopting this model, the employee himself becomes Agent of Change and facilitates adoption of various changes being brought about in the Company by advocating the new concepts since he has his intent connected to it. Manager is to maintain the overall direction and empower the employee to Implement the Change rather than enforcing it on the latter. When implemented through the employees at the grass root level, in whatever magnitude it is applicable, the fears related to change tend to diminish since he / she feels to have a relative Control over the situation and is not forced to do it even at time against his will.

    Retarding Factors: Vested interests, Human Filters, Insecurity Due to Lack of Competence, Other Fears

    The factors which inhibit this kind of development are personal interests, Blocking the Flow of Information (Vertical as well as Horizontal) and lastly, Insecurities in supervisors due to Lack of Competence.

    Another important factor which needs to be checked in the adoption of such a system is that it should not encourage development of egoism on personal as well as team level since it tends to create walls which would retard overall efficiency and synergy of the organization.

    Interventions Required for Sustained Controlled Development

    In such a model, management has to Maintain Direction and take corrective actions for any deviance. Secondly, Keep a Balance in the overall organization between Experienced performers and more knowledgeable / competent New Recruits.

    Continuous Process of Development

    This Model is not a one directional function but a continuous process since following Achieving Targets for a considerable time and exercising a set of responsibilities, the performer is ready for the next level of Development.

    Developmental-Cycle

    Succession Planning This concept could be helpful in succession planning of the employees subsequent to analyzing the capabilities at a certain level and ascertaining the competency for the next.

    It could be further extended to the field of Marketing and to find out a possible relationship between Intent and the Process of Need Development and by incorporating other management model techniques to further expand this concept.

    Lastly, strategic importance of the Integrated Value Based system can never be overemphasized for the life of the organization since it would make it almost a living and breathing organism in which no action would go unchecked since such system becomes the predominant force in the functioning of the Company.

    “You can stretch only to the extent of your horizons”

    Controlled Developmental & Optimum Efficiency Model of Subliminal Management By: Mirza Tauqeer Ahmad

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