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  • Will You Add? - Have You Successfully Anchored Your Sales Associations: You Could Be Losing Millions

    The Workflow Selling Solution for Sales Growth
    An article by John Giles in Quick Printing caught my attention yesterday. John is an advocate of workflow automation. Here is some of what John wrote.If you plan to be in the printing business for a few more years, you need to embrace automated technology. You need to have a computerized estimating system. You need to be using the business management tools built into the programs. You need to be thinking about what tasks you can automate. The margins are getting narrower for many quick printers. Automation may put the profits back in the printing business.Putting the Cart Before the HorseJohn writes about the typical path in business and a romance with production. I ask you, why do so many printers and business people focus on production automation when Sales Automation is just as important? I just don’t understand this romance with machinery.Please understand, I’m not disagreeing with John, I’m only suggesting that sales should be in the front of the cart, not in the back. A sale drives the busines
    umerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Ta

    Will a Workplace Bully Bankrupt Your Company?
    Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching. A short-term, results-oriented tool, conflict coaching enables employers to quickly, skillfully manage bullying before it escalates into complaints and harrassment charges.Workplace bullies act out because they lack the interpersonal and communication skills to connect genuinely to another person or be persuasive. Through Conflict Coaching, companies can respond to and effective manage the bully's behavior while taking steps to safeguard against future lawsuits.Bullies learn proven techniques to be more persuasive and collaborative in the workplace. Individuals can identify what action is their best interests; deal with the highly charged emotions-theirs and others; and create strategies to get great results through coaching. The outcome- the bully
    Anchoring is a technique that captures the feelings, memories, and emotions of certain events, places, or things. The psychology behind the technique lies in the use of elements from a previous situation or circumstance to replay the emotions and feelings of that experience. An anchor can be anything that brings up a thought or feeling and reminds you of something you have previously experienced. It will usually reproduce the exact emotion or feeling you experienced at the time. Remember the experiment of Pavlov's dog? It's the same idea: You use a certain stimulus to create an association that will bring about a particular response.

    An anchor can be produced either externally or internally. Anchors don't have to be conditioned over a period of several years to be established. They can be learned in a single event. The more powerful the experience, the stronger the anchor will be. Phobias are an excellent example: Most phobias are established after one single, intense experience. Here we'll talk about three different sets of anchors: smells, music, and symbols. There are other elements (sights and taste) that can be used as anchors, but these three anchors stimuli are the most powerful stimuli in evoking memories in our minds.

    Our sense of smell is so powerful that it can quickly trigger associations with memories and emotions. Our olfactory system is a primitive sense that is wired directly to the center of our brain. By four to six weeks, infants can tell the difference between their own mother's scent and that of a stranger. Almost everyone has experienced situations in which a smell evoked a nostalgic (or not so nostalgic) memory. Think of the smells that take you back to your childhood. For some it is the smell of fresh baked bread, of freshly cut grass, or of the neighborhood swimming pool, etc. You can go back fifty years in a matter of seconds with the sense of smell.

    Fragrances, aromas, and odors trigger memories, feelings, and attitudes in our minds. Smell can enhance or reinforce desired responses as well as positive and negative moods. There are multiple examples of this. Supermarkets with bakeries fill the air with the warm aroma of breads and coffee. Some children's stores send baby powder through the air ducts. When you walk through the mall, the food merchants will make sure you smell their cookies, cinnamon rolls, and Chinese food. Real estate agents are famous for having homeowners bake bread before they have interested buyers tour the house. Large amusement parks will pipe in certain scents at certain times of the day to trigger responses and get immediate reaction. The use of smell in these instances is an attempt to link the seller's products and services with a positive attitude, thereby inducing the shopper to buy. In the same way, you can link positive smells with your message to create a positive attitude in your prospects.

    There have been numerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Tak

    Five Reasons to Conduct Media Interview Training
    Given the importance organizations place on generating press coverage, it’s vital to have a strategy and skilled professionals assigned to critical tasks. Preparing individuals charged with speaking to reporters is central to this effort, for five reasons.1. Media interview training helps individuals cultivate the skills to engage in more productive give and take with reporters. Being interviewed by a reporter isn’t simply a matter of answering questions in rote fashion, while adopting a defensive posture. It’s incumbent on spokespeople to take the initiative in telling the organization’s story, from its perspective. To this end, spokespeople need to be familiar with how reporters work, the editorial environments in which they function, types of questions they’re likely to ask, and their individual backgrounds, among other issues.2. Trained spokespersons help an organization secure more media coverage. Being interviewed by a reporter does not mean that the person will be quoted, or that a story will even result. So a successful media intervi
    't have to be conditioned over a period of several years to be established. They can be learned in a single event. The more powerful the experience, the stronger the anchor will be. Phobias are an excellent example: Most phobias are established after one single, intense experience. Here we'll talk about three different sets of anchors: smells, music, and symbols. There are other elements (sights and taste) that can be used as anchors, but these three anchors stimuli are the most powerful stimuli in evoking memories in our minds.

    Our sense of smell is so powerful that it can quickly trigger associations with memories and emotions. Our olfactory system is a primitive sense that is wired directly to the center of our brain. By four to six weeks, infants can tell the difference between their own mother's scent and that of a stranger. Almost everyone has experienced situations in which a smell evoked a nostalgic (or not so nostalgic) memory. Think of the smells that take you back to your childhood. For some it is the smell of fresh baked bread, of freshly cut grass, or of the neighborhood swimming pool, etc. You can go back fifty years in a matter of seconds with the sense of smell.

    Fragrances, aromas, and odors trigger memories, feelings, and attitudes in our minds. Smell can enhance or reinforce desired responses as well as positive and negative moods. There are multiple examples of this. Supermarkets with bakeries fill the air with the warm aroma of breads and coffee. Some children's stores send baby powder through the air ducts. When you walk through the mall, the food merchants will make sure you smell their cookies, cinnamon rolls, and Chinese food. Real estate agents are famous for having homeowners bake bread before they have interested buyers tour the house. Large amusement parks will pipe in certain scents at certain times of the day to trigger responses and get immediate reaction. The use of smell in these instances is an attempt to link the seller's products and services with a positive attitude, thereby inducing the shopper to buy. In the same way, you can link positive smells with your message to create a positive attitude in your prospects.

    There have been numerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Ta

    Direct Mail Letter Design Tips For Improved Lead Generation Response
    Successful sales people dress their best when in front of prospects. And so do successful sales letters. Here are some tested sales letter design and layout tips, some of them from direct mail designer Ted Kikoler, and excerpted from The Lead Generation Handbook by Bob Bly.FONTS Use a serif typeface for the body. A popular choice is to set the body in Times Roman and the headlines and subheads in Helvetica bold. Type the body of the letter in black. Use an accent color for subheads if you wish. To add emphasis to your headline, make it bold, a larger point size than the letter, and center it. Make sure your typeface is large enough for your readers. MARGINS With a standard 8 ?'' x 11'' letter, set your margins at one inch on all sides. Make the right-hand margin "ragged right" (also called "left justified"; never justify it). INDENTATIONS Indent all paragraphs five characters. For block quotes and othe
    ur to six weeks, infants can tell the difference between their own mother's scent and that of a stranger. Almost everyone has experienced situations in which a smell evoked a nostalgic (or not so nostalgic) memory. Think of the smells that take you back to your childhood. For some it is the smell of fresh baked bread, of freshly cut grass, or of the neighborhood swimming pool, etc. You can go back fifty years in a matter of seconds with the sense of smell.

    Fragrances, aromas, and odors trigger memories, feelings, and attitudes in our minds. Smell can enhance or reinforce desired responses as well as positive and negative moods. There are multiple examples of this. Supermarkets with bakeries fill the air with the warm aroma of breads and coffee. Some children's stores send baby powder through the air ducts. When you walk through the mall, the food merchants will make sure you smell their cookies, cinnamon rolls, and Chinese food. Real estate agents are famous for having homeowners bake bread before they have interested buyers tour the house. Large amusement parks will pipe in certain scents at certain times of the day to trigger responses and get immediate reaction. The use of smell in these instances is an attempt to link the seller's products and services with a positive attitude, thereby inducing the shopper to buy. In the same way, you can link positive smells with your message to create a positive attitude in your prospects.

    There have been numerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Ta

    Why Are Successful Entrepreneurs So Darn Lucky!
    What is your definition of the word “luck”, not the Webster’s Dictionary definition, your definition? Is it being in the right place at the right time? Picking the right dealer in a casino? Turning up at a party where you meet your current wife (could be good or bad luck)?Entrepreneurs seem to be so lucky, so often. People see their success and attribute much of their good fortune to luck. What luck that they thought the idea would work. The luck of the Irish for old Doyle, don’t you think? It was his great good luck to file that patent when he did.The passengers in life attribute so much of fate and successful outcomes to random luck. “Lightning strikes for others, just never me,” is a bromide that covers the view of people that are perpetually success challenged. The masses that think like this can not see, or comprehend, that luck has little to do with achieving real success as an entrepreneur.In business, luck is created. Luck generally evolves from capitalizing on a risk taken. Entrepreneurs are not passengers: they are drivers. The d
    f breads and coffee. Some children's stores send baby powder through the air ducts. When you walk through the mall, the food merchants will make sure you smell their cookies, cinnamon rolls, and Chinese food. Real estate agents are famous for having homeowners bake bread before they have interested buyers tour the house. Large amusement parks will pipe in certain scents at certain times of the day to trigger responses and get immediate reaction. The use of smell in these instances is an attempt to link the seller's products and services with a positive attitude, thereby inducing the shopper to buy. In the same way, you can link positive smells with your message to create a positive attitude in your prospects.

    There have been numerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Ta

    Finding Employment On The Internet
    The Internet is a great tool with a multitude of purposes, but how successful is it for helping you to find work? If you enter the words “employment opportunities” into a search engine you can be guaranteed a huge number of results. Amongst those results will be links to online recruitment agencies, companies advertising their own personal vacancies and an awful lot of working from home online opportunities.The results gained from a search such as this can be overwhelming and off-putting but don’t be disheartened. The Internet is a fantastic resource to use in the search for your next job; you just have to know how to use it wisely.If you decide to start your search with a search engine, you have to refine the keywords a little. The way to do this is to consider the kind of work you are looking for. For example, the first step is to decide if you are looking for a traditional job, working for a company, or if you want to work from home online. If you choose the former you would be best to search for recruitment agencies, which will have a large nu
    umerous studies conducted on the bearing scent and fragrance have on association. A 1983 study conducted among undergraduate students found that female students wearing perfume were rated as more attractive by male students. Scents were even found to improve scores on job evaluations in a study published by the Journal of Applied Psychology. Of course, offensive odors can also be used (and actually have been used) to evoke a negative response. This tactic was once used while campaign committees were rating and appraising political slogans. Not surprisingly, ratings for the slogans went down.

    We live in an especially symbolic world. Symbols bypass our thoughts and our logic and they affect our perceptions and behaviors. Take gold, for example. As one of the world's most precious metals, gold is very symbolic of wealth and success. Countless stories are told of the search for gold. But, if you stop and think about it, there are other precious metals that are harder to find and far more precious. Gold, however, just holds a certain symbolism; it denotes success and wealth.

    Symbols can also help us understand and feel a message without actually having to undergo the experience. For example, a skull and crossbones on poison says it all--we don't have to ingest the poison to know of the fatal experience. The simple symbol of a red stop sign triggers an automatic response. For many, the sight of a police car on the highway will also trigger the automatic braking response.

    Think of these symbols as you read the list and pay attention to the feelings, memories, attitudes, and experiences they trigger in your mind:

    Crucifix -- Star of David
    Statue of Liberty -- World Trade Center
    American flag -- Swastika
    Military uniform -- Olympics
    Wedding dress -- Christmas tree

    When you are trying to mold attitude as a persuader, it is useful to know how symbols shape the attitudes of your audience. Make careful study and research of the symbols you want to use before you employ them. If used well, they will influence your audience's feelings and behavior to your benefit. Marketing and advertising executives use symbols in a very sophisticated way to manipulate consumers. For example, did you know that the average child recognizes McDonald's' arches before he or she is even twenty months old? There are symbols of freedom, symbols of success, and symbols of poverty. Find and use the symbols you need to create the proper association with your prospect.

    Music is much like smells in that our brains link music with attitudes and experiences from our past. Music is closely tied to our emotions. Think of the theme music from Rocky and then think of Jaws; the two movie themes evoke different emotions, don't they? Local gyms pipe upbeat music outside to get passersby to associate it with high energy and good times inside. In one case, a local convenience store had problems with teenagers loitering outside. The store wanted the teenagers business, but didn't want the drugs and fights that seemed to go with it. They decided to play a Frank Sinatra song outside the store and soon found that the teenagers voluntarily stopped loitering. You may still remember that particular song played during the dance with your high school flame. Music has a powerful pull on us and triggers instant memories.

    Because music is so powerful, persuaders need to carefully select the music they're going to use. Advertisers often use a popular song or a catchy jingle. Notice the next time you watch television how many songs you recognize from all the commercials--you will be surprised. Every time the ad is played, the

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