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Will You Add? - Additional Sales for No Extra Cost
For companies looking to take their enterprise to the next step, the search for investors and/or satisfy venture capitalists requires an in depth understanding of the practice of investor relations
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a cli
When raising capital for a business venture, a company can either raise debt capital, equity capital or a combination of the two. Debt capital is money loaned to the company at an agreed interest rate
I’m constantly interacting with organisations as a customer, either shopping or in my business life where I’m left thinking “if only they’d done….”, or “why didn’t they tell me...” In other words my experience as a customer is not as I would like and I’m left dissatisfied.
That organisation now has an unhappy customer, who possibly hasn’t complained (so they may not even know that I’m dissatisfied) but I’ll probably share that bad experience with others and may not shop there again. A costly mistake!
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a clie
You’ve found what you think might be the perfect job. You’ve hired a professional resume writer to make sure your resume is exactly right. You’ve scheduled the interview. And you’ve spent an hour choos
That organisation now has an unhappy customer, who possibly hasn’t complained (so they may not even know that I’m dissatisfied) but I’ll probably share that bad experience with others and may not shop there again. A costly mistake!
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a cli
Successful mortgage brokers earn as much as $80,000 to $200,000 annually, depending on the health of the real estate business and the ability of the agent to close deals. But not everyone is as success
That organisation now has an unhappy customer, who possibly hasn’t complained (so they may not even know that I’m dissatisfied) but I’ll probably share that bad experience with others and may not shop there again. A costly mistake!
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a cli
A database is a collection of interrelated data’s stored in a database server; these data’s will be stored in the form of tables. The primary aim of database is to provide a way to store and retrieve d
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a cli
Writing a professional business letter can be a challenge. It is difficult to find the right words and phrases that will generate enough interest to produce a positive response. Business letter writin
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a client and possible numerous new customers.
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas to help you deliver better service
1) Make sure that you communicate with you clients, tell them what your doing, why your doing it and when you’ve done it.
2) If you commit to do something, make sure you do it.
3) Go the extra mile – under commit and over deliver.
More ideas next time.
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How Not to Treat Your Customers
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