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    Blazing a Trail in Infrastructure Management Education in India
    Infrastructure and Economic DevelopmentThe Planning Commission has set an ambitious double-digit national economic growth rate during the 11th Five-Year Plan. How do we go about pursuing this tall order? There is now a general consensus that the answer lies mainly in the creation of high quality infrastructure – physical, social and economic. How the Interstate Highway System launched by the Eisenhower administration in the ‘50s helped create a more mobile and vastly wealthier America is now legendary. Back home, in India, we have the classic case of the Grand Trunk Road, built by the 16th Century ruler, Sher Shah Suri, to promote trade. A 2000 km stretch of the Gran
    n, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster
    Business Process Outsourcing for Small Business
    What is BPO?Business Process Outsourcing is hiring external businesses to deliver a task that you otherwise had to do inhouse and has been around for many years, but has with the introduction of the Internet and globalisation taken a new dimension. Many large businesses have chosen to outsource some of the activities, simply so they can focus on their core business. Companies such as Microsoft have outsourced not only much (if not nearly all) of their high end jobs such as software architecture and development to outsourcing companies in India, but also their customer service. Large companies that operate in Australia are also using BPO to a large extend. Hutchinso
    Can you just feel the sickness in your stomach right now? That feeling when you know that you have to have a conversation that you are NOT looking forward to, but know you need to have. It plagues you for days before you have to face the inevitable and then the moment arrives when you make contact with the person, and there they are.. waiting for you to initiate conversation.

    Usually, the conversations start friendly. You talk about the weather or your weekend or something work oriented that you both can agree on. This is a great tactic.. to find something that you both agree on BEFORE you attack.

    Okay, attacking is NOT a good word here. That is exactly what you don’t WANT to do. But, it is going to be your natural instinct. You have probably been steaming on the inside thinking of everything wrong that your opponent has done. You’ve been thinking of what he or she is going to give you as a rebuttal and you have every cleaver answer ready to go.

    But instead of attacking, you need to PRACTICE exactly WHAT you are going to say. And even though you can barely CONTAIN yourself and want to just blast the person, you MUST REMAIN CALM. You MUST remain in a place where an equal exchange of ideas can take place. You must tell yourself that you HAVE to stay calm, and agree to listen with out interrupting.

    Visualizing being calm is helpful and visualizing yourself having a good conversation is even better. It can help pave the way for a fruitful conversation. Then, after you’ve finished the small talk, and that awkward silence takes place, then it’s up to you, to ask a question: “so, perhaps we should discuss this issue at stake?”

    Remember at this point, whoever ASKS the questions controls the conversation. If you ask the question, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster

    Are You Missing Out Doubling Or Trebling Your Profits?
    This bulletin is not about choosing a name for your new business, its not even about developing business plans and it certainly is not about choosing to be incorporated, a partnership or a sole trader. There are dozens of resources about that.This is all about that giant step from surviving in business to success in your chosen niche.It is one thing getting a business up and running but doing it right or even finding out what is right, is easier to say than do. Starting and running a small business is great I've been doing it for over twelve years but we all have the same problems, we know there is a better way of doing it but we can't always afford a consu
    he weather or your weekend or something work oriented that you both can agree on. This is a great tactic.. to find something that you both agree on BEFORE you attack.

    Okay, attacking is NOT a good word here. That is exactly what you don’t WANT to do. But, it is going to be your natural instinct. You have probably been steaming on the inside thinking of everything wrong that your opponent has done. You’ve been thinking of what he or she is going to give you as a rebuttal and you have every cleaver answer ready to go.

    But instead of attacking, you need to PRACTICE exactly WHAT you are going to say. And even though you can barely CONTAIN yourself and want to just blast the person, you MUST REMAIN CALM. You MUST remain in a place where an equal exchange of ideas can take place. You must tell yourself that you HAVE to stay calm, and agree to listen with out interrupting.

    Visualizing being calm is helpful and visualizing yourself having a good conversation is even better. It can help pave the way for a fruitful conversation. Then, after you’ve finished the small talk, and that awkward silence takes place, then it’s up to you, to ask a question: “so, perhaps we should discuss this issue at stake?”

    Remember at this point, whoever ASKS the questions controls the conversation. If you ask the question, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster

    The Psychology Of Packaging - Part III
    In this final edition of our packaging series we're going to look at some more marketing strategies of packaging where what you see on the outside is not necessarily what you get on the inside.When you think about it, some of the most interesting packages are those that are actually part of the product itself.Take deodorants.There is one in particular that is so fancy looking you have to wonder if what's inside is not only going to keep you from stinking like a pig but also cure your baldness and pop a genie out of a bottle. I'm referring to Caix Extreme. The cap is kind of a dome shape that looks like something out of "The Day The Earth Stood Still",
    e is going to give you as a rebuttal and you have every cleaver answer ready to go.

    But instead of attacking, you need to PRACTICE exactly WHAT you are going to say. And even though you can barely CONTAIN yourself and want to just blast the person, you MUST REMAIN CALM. You MUST remain in a place where an equal exchange of ideas can take place. You must tell yourself that you HAVE to stay calm, and agree to listen with out interrupting.

    Visualizing being calm is helpful and visualizing yourself having a good conversation is even better. It can help pave the way for a fruitful conversation. Then, after you’ve finished the small talk, and that awkward silence takes place, then it’s up to you, to ask a question: “so, perhaps we should discuss this issue at stake?”

    Remember at this point, whoever ASKS the questions controls the conversation. If you ask the question, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster

    Corporate Identity Branding Agency - Do You Need One
    Do you know how people look at your organization?Let us take a quick brain-storm.Whenever we think of an organization, the image (believe it or not we read images and not words) that comes to our mind first, is rarely that of the dedicated band of selected people behind its success.Normally when you do not know about the organization you have nothing but a black or blank image about that. In other cases you can see some images related to that.In most of the cases these images not necessarily have any direct or even indirect relationship with that organization.Let’s consider an example:There in the next paragraph you are going to find
    .

    Visualizing being calm is helpful and visualizing yourself having a good conversation is even better. It can help pave the way for a fruitful conversation. Then, after you’ve finished the small talk, and that awkward silence takes place, then it’s up to you, to ask a question: “so, perhaps we should discuss this issue at stake?”

    Remember at this point, whoever ASKS the questions controls the conversation. If you ask the question, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster

    Creative And Innovative Thinking In Business: When And How Do You Think Creative Ideas?
    It is easy to work in your business and be doing the same thing day after day. If you recognise this, now is a good time to inject new ideas into your business. The process is easy and your results can be invaluable.Define your objective1. Agree a focus for your new ideas: to improve your marketing, to solve a production problem, to present your products better, to reduce your wastage. Then polish this to make your objective tightly defined, including quantity and time measures: to reduce the off-cut materials from production by 50% within 3 months.Go for volume in innovations2. Recreate an environment where you have be
    n, “can you tell me what happened from your point of view?” then you are off to a good start. Then, follow up by taking notes and asking MORE questions. Do this so your opponent can see that you are really listening to him or her and value what you have to say. The most controlled person is going to want to JUMP in and add their two sense, but you MUST not! You must just listen, look them in the eyes with all of the sincerity you can muster up, and you must listen to his or her complaint about you.

    When they are done with their 15 minute monologue that may or may not be salted with epiphanies about yourself that you were dying to know, then you HAVE to take a breath, a deep one and then… WAIT.

    YES… WAIT. Let the clock tick. This is essential for letting your opponent know that you are giving serious thought to the assaults that you just endured. You are carefully considering the awful things that you instigated, and then you are thinking carefully about how to respond.

    Then you do. You might want to throw in one or two more questions to gain clarity just for good measure, but more than likely, you’ll have the major complaints listed and are now ready to respond.

    But.. before you respond… do you need to apologize? Do you need to tell the person that you’re sorry that you hurt their feelings, damaged their reputation, embarrassed them in front of others, or ANYTHING else. Apologizing is an EXCELLENT strategy for gaining respect from an opponent. If you don’t have any apologizing to do… then FIND something to apologize for. It’s VERY important that you take some of the blame.

    Next, thank the opponent for opening up to you and sharing with you. Tell them that you want to gain their respect and trust and want to word everything as carefully as possible.

    Then you start your rebuttal. Tell the person that you want to do a good job. You both have the same goal at stake of keeping the company growing and moving in the right direction. (or list a common goal that you both share) and it’s obvious that you are both passionate about the topic.

    Then start slow, and talk about how you arrived at your decision. Do NOT point fingers. Just talk about the goal of

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