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Will You Add? - The Sales Carpenter
Flea Marketing Lessons ual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M.A few days ago, I was signing copies of my book – Climb Your Stairway to Heaven: the 9 habits of maximum happiness – at the flea market. Nobody expects an author to sign books at a flea market. Some people sell a few worn-over books, but authors just don't do book signings at flea markets. Especially not books about finding happiness.I've never been afraid to be different, to take the road less t Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at People Respond to Policies I remember moving my family to Argentina as Vice President of Sales for Latin America. I was in charge of managing five regional offices, Argentina of course being one of them.The other day I got a phone call from a guy who wanted me to join his association.He made a strong case, too: reasonable dues, good people, great networking.When he asked for the sale (or in this case, the membership), I paused for a few seconds before responding.“Mark, my policy about saying no is, ‘I don’t say it enough.’ So, for that reason alone, my answer to you is no.”Dea In the company’s ten year history of selling into Latin America it had never exceeded $14 million (M) in annual sales. The Argentina office itself had never produced more than $400 thousand (K) in sales. My task was to increase the sales locally in Argentina, but more importantly throughout Latin America. I remember sitting in my office one day, looking out the window and wondering, “How the heck am I going to grow this business with problems in Mexico, Brazil, Puerto Rico and other hot spots? “How can I grow this business beyond $14M when no one in the past has been able to do so?” Forget the movie Sleepless in Seattle, I was “Sleepless in Argentina,” trying to map out a strategy. How would I make “sales” happen?! ” A confession to you the reader: I was scared! Please don’t tell anyone! One day while on the phone with a customer, I heard loud noises from across my office building. After getting off the phone, I opened the window and looked at the shorter building next door. On the rooftop, I saw several men using a scrapping machine to rip apart the flat roof the size of two tennis courts. This noise went on for days. Then one day I noticed the silence. I looked outside and discovered that the men had finishing stripping the rooftop and were now laying small ceramic tiles. Given the size of the roof I remember thinking, “That’s going to take them a very long time.” A few days later to my surprise and amazement I looked outside and saw that they were three-quarters of the way complete. “Amazing! How were they able to lay so many small tiles so quickly?” Satori,… a moment of enlightenment. At that very moment, a new mindset was born for building sales. Instead of focusing in on the enormous task of increasing sales for the entire region (the whole roof), I would focus on building the company’s sales slowly (one ceramic tile or sales office at a time). It was this paradigm shift, this Latin American version of eating an elephant one-bite-at-a-time that helped me maintain the patience and sanity needed to grow the business. I considered each country in Latin America a “tile.” I set out to make sure that each tile I laid was positioned correctly in the marketplace. The result? First year, we hit $14.3M. Second year $45M. By the end of the third year, the region’s annual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M. Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at Business Survival Skills For The 21st Century in Mexico, Brazil, Puerto Rico and other hot spots? “How can I grow this business beyond $14M when no one in the past has been able to do so?” Forget the movie Sleepless in Seattle, I was “Sleepless in Argentina,” trying to map out a strategy. How would I make “sales” happen?! ”In the Industrial Age the main skills you needed to survive and prosper in the business arena were loyalty and strong work ethic. You could set your watch by annual pay raises. Seniority was the standard for upward mobility, but that was long ago.Survival today takes a lot more. If you have a job, you’re probably working harder and longer than you were ten years ago, earning fewer pay raises, benefi A confession to you the reader: I was scared! Please don’t tell anyone! One day while on the phone with a customer, I heard loud noises from across my office building. After getting off the phone, I opened the window and looked at the shorter building next door. On the rooftop, I saw several men using a scrapping machine to rip apart the flat roof the size of two tennis courts. This noise went on for days. Then one day I noticed the silence. I looked outside and discovered that the men had finishing stripping the rooftop and were now laying small ceramic tiles. Given the size of the roof I remember thinking, “That’s going to take them a very long time.” A few days later to my surprise and amazement I looked outside and saw that they were three-quarters of the way complete. “Amazing! How were they able to lay so many small tiles so quickly?” Satori,… a moment of enlightenment. At that very moment, a new mindset was born for building sales. Instead of focusing in on the enormous task of increasing sales for the entire region (the whole roof), I would focus on building the company’s sales slowly (one ceramic tile or sales office at a time). It was this paradigm shift, this Latin American version of eating an elephant one-bite-at-a-time that helped me maintain the patience and sanity needed to grow the business. I considered each country in Latin America a “tile.” I set out to make sure that each tile I laid was positioned correctly in the marketplace. The result? First year, we hit $14.3M. Second year $45M. By the end of the third year, the region’s annual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M. Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at Payroll - More Than Just Paying Money lat roof the size of two tennis courts. This noise went on for days.Payroll. If you ever worked at a company, large or small, the best day of the week or month, depending on company policy, was payday. For some, it's the only reason they even go to work but payday is more than just digging into a box and pulling out a fistful of money to give to the employees. Payroll management is actually a fairly complex process that can easily be screwed up at any one of various poi Then one day I noticed the silence. I looked outside and discovered that the men had finishing stripping the rooftop and were now laying small ceramic tiles. Given the size of the roof I remember thinking, “That’s going to take them a very long time.” A few days later to my surprise and amazement I looked outside and saw that they were three-quarters of the way complete. “Amazing! How were they able to lay so many small tiles so quickly?” Satori,… a moment of enlightenment. At that very moment, a new mindset was born for building sales. Instead of focusing in on the enormous task of increasing sales for the entire region (the whole roof), I would focus on building the company’s sales slowly (one ceramic tile or sales office at a time). It was this paradigm shift, this Latin American version of eating an elephant one-bite-at-a-time that helped me maintain the patience and sanity needed to grow the business. I considered each country in Latin America a “tile.” I set out to make sure that each tile I laid was positioned correctly in the marketplace. The result? First year, we hit $14.3M. Second year $45M. By the end of the third year, the region’s annual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M. Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at Why Timing Is Everything When Marketing Home Improvement and Travel Services . Instead of focusing in on the enormous task of increasing sales for the entire region (the whole roof), I would focus on building the company’s sales slowly (one ceramic tile or sales office at a time).New business owners yield distinctly different results for two different markets -- based on timing.Research conducted on the purchasing patterns and behaviors of new business owners reveals an interesting pattern in the time frame of their spending. When marketing to these consumers for travel and home offers, timing is everything. And yes, I did call them consumers!Not surprisingly, recentl It was this paradigm shift, this Latin American version of eating an elephant one-bite-at-a-time that helped me maintain the patience and sanity needed to grow the business. I considered each country in Latin America a “tile.” I set out to make sure that each tile I laid was positioned correctly in the marketplace. The result? First year, we hit $14.3M. Second year $45M. By the end of the third year, the region’s annual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M. Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at Your 100-Day Action Plan ual sales had grown to $98M. The Argentina office itself went from $400K in sales to $5M.What I’m doing right now in my business will show up as results in three months. Why? Because of “lag time.” True momentum is gained over time. I have discovered it takes about 100 days for the results of my actions to really become evident. I call this the 100-Day Rule, and you’ll need to create a 100-Day Plan to keep you focused and moving in the right direction.Here’s how the 100-Day Rule works. Success, in sales and in life, starts when you break things up into smaller pieces; you begin to feel a sense of control. And as I began to take action, I began to feel a sense of momentum. Control and momentum became my engine for success. And every time I felt overwhelmed or anxious, I thought to myself, “Victor, let’s just lay one tile at a time.” Confucius said, “It is not a matter of how fast or slow, but simply a matter of you moving.” I learned that progress or success never happens overnight, but over time…one tile at time. I learned how to become a sales ‘carpintero’ (carpenter who builds things).
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