Will You Add?
#1 in Business Subscribe Email Print

You are here: Home > Business > Sales Teleselling > Words You Should Never Say During Cold Calls - Ever

Tags

  • alliance
  • matched
  • return
  • problem customers
  • permission based
  • quickly turns

  • Links

  • Last Supper for Shaun Hill in Ludlow
  • The Ironman - How Much Should You Drink? Mayo Clinic Comments
  • IT Metrics & The Path to Successful Measurement
  • Will You Add? - Words You Should Never Say During Cold Calls - Ever

    Security Risk in Outsourcing
    Both India and Philippines are the subject of long-standing travel warnings from various embassies. Some say India is on the verge of nuclear war with Pakistan. In Philippines, terrorist bomb threats are all too common. Is it any wonder that Gartner Group cites security as a “key concern in outsourcing?”If one only looks at the screaming headlines, then it is difficult to understand why so many intelligent people are building outsourcing operations in these apparently “unsafe” countries. But if we speak with the people actually le
    p Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used

    Make Your PR Budget Work Harder
    Do it by restructuring your business, non-profit or association public relations program so that it delivers the stakeholder behavior changes you want. Changes that lead directly to achieving your objectives.A good first step is to base the restructure on a reality like this: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired -action the very people whose behav
    One of the scary things about calling on executives is that well, they are executives. They are THE decision makers, the Big Kahunas, The Top Dogs!

    Executives are the leaders of the pack. Much like in the animal kingdom, they are the “Alpha dogs.” Others pups fall into line when Alpha’s growl and bare their teeth.

    Respect for that Alpha’s authority automatically kicks in for many sales professionals who cold call executives. As they try to please, to be seen as worthy, and to be granted an appointment with the top decision maker.

    Getting a “Top Dog” appointment is an admirable goal. A goal that quickly turns to disappointment for young pups who are rebuffed and sent down to frolic with the rest of the pack, by the “Bull Dog” (executive assistants) who guards the gate.

    When the assistant says, “The executive won’t be interested in this sort of thing.” Young pups turn, put their tail between their legs and whimper as they return to whence they came.

    Can young pups, newbie sales professionals avoid this kind of disappointment? You bet they can when, they learn the Top Dog Rules.

    Alpha dogs are well matched when sniffing around other Alpha dogs. They know the rules, respect the boundaries, and if/when an alliance is mutually beneficial they will make that alliance.

    Alpha dogs and followers are mismatched. As the Alpha dog expects the follower to follow. And the follower expects to behave as a follower.

    What the heck does this have to do with sales professionals who call on executives? Plenty!

    Successful sales professionals know they must speak in “Top Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used

    Don't Be Afraid To Give Problem Customers The Boot
    Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give problem customers the boot. If the customer is always right, at what point do you think they become so problematic that you should stop doing business with them? -- Gary M.A: That column brought a number of emails similar to yours, Gary, requesting that I clarify the line between "the customer is always right" and "sometimes you have to give a customer t
    ssionals who cold call executives. As they try to please, to be seen as worthy, and to be granted an appointment with the top decision maker.

    Getting a “Top Dog” appointment is an admirable goal. A goal that quickly turns to disappointment for young pups who are rebuffed and sent down to frolic with the rest of the pack, by the “Bull Dog” (executive assistants) who guards the gate.

    When the assistant says, “The executive won’t be interested in this sort of thing.” Young pups turn, put their tail between their legs and whimper as they return to whence they came.

    Can young pups, newbie sales professionals avoid this kind of disappointment? You bet they can when, they learn the Top Dog Rules.

    Alpha dogs are well matched when sniffing around other Alpha dogs. They know the rules, respect the boundaries, and if/when an alliance is mutually beneficial they will make that alliance.

    Alpha dogs and followers are mismatched. As the Alpha dog expects the follower to follow. And the follower expects to behave as a follower.

    What the heck does this have to do with sales professionals who call on executives? Plenty!

    Successful sales professionals know they must speak in “Top Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used

    Credibility Marketing - Using Your Credibility as a Low Cost Marketing Strategy
    A Marketing RiddleQuestion: What am I? I am the best low-cost marketing strategy in the world, I’m cheap, but few businesses use me.Answer: Credibility!Or for you real estate guru’s, what are the 3 most important elements of marketing:1. Credibility 2. Credibility 3. CredibilityCredibility is being believed and trusted by your customers and potential customers. You can’t buy it. No amount of advertising or promotion can hand it to you on a platter. Yet you can achieve credibility by trustin
    ssistant says, “The executive won’t be interested in this sort of thing.” Young pups turn, put their tail between their legs and whimper as they return to whence they came.

    Can young pups, newbie sales professionals avoid this kind of disappointment? You bet they can when, they learn the Top Dog Rules.

    Alpha dogs are well matched when sniffing around other Alpha dogs. They know the rules, respect the boundaries, and if/when an alliance is mutually beneficial they will make that alliance.

    Alpha dogs and followers are mismatched. As the Alpha dog expects the follower to follow. And the follower expects to behave as a follower.

    What the heck does this have to do with sales professionals who call on executives? Plenty!

    Successful sales professionals know they must speak in “Top Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used

    Conveyor Belt Tools
    Today, conveyor belts are one of the major means for conveying heavy and light materials from one location to another in factories and other places. The working of the conveyor belt is very simple. A wide range of conveyor belt tools is essential for the proper working of conveyor belts. The principal part of conveyor belt tools is the conveyor belt splicing kit. Apart from this, heat measuring or controlling devices and different types of slitters are also an integral part of conveyor belt tools.Conveyor belt splicing kits encompasse
    spect the boundaries, and if/when an alliance is mutually beneficial they will make that alliance.

    Alpha dogs and followers are mismatched. As the Alpha dog expects the follower to follow. And the follower expects to behave as a follower.

    What the heck does this have to do with sales professionals who call on executives? Plenty!

    Successful sales professionals know they must speak in “Top Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used

    How to Prepare for Cold Calls When Resistance is Likely
    Many sales reps look at ads, direct mailing pieces, catalogs, the Internet, anywhere there's advertising as sources of prospects. This is wise. But I find so many of these people ill-prepared for what they inevitably hear on calls. Here's an example of what I received.Caller: “Hello, this is Bill Jones with Video Recorders. I saw the ad for your Getting Through to Buyers video program, and we do video duplication.”“Uh-huh.”He became flustered at this point, probably because I didn't say, “Oh, you do video duplication? Wh
    p Dog” terms to gain their respect, be seen as a leader, and be seen as another Alpha dog. This posturing is done as the sales pro talks in Alpha dog terms. They know and use the right words, the right language to gain admittance to the executives’ suites. These words earn them the privilege of romping with the Top Dogs.

    These same successful sales pros never, ever use the words followers are used to using. You know, those are “permission-based” words that followers habitually use with leaders.

    These savvy sales pros use the words Alpha leaders use when communicating ideas and evaluating possibilities.

    Phrases such as “May I,” “Can I,” “Would you,” and “Could you” … are the beginnings of permission based, “low-level” conversations. For example:

    “May I schedule on his calendar?”
    “Can you tell me when to catch him in person?”
    “Would you take a message?”
    “Could you ask him if I may meet with him?”

    The instant you utter such words the “Bull Dog”, executive assistant’s ears perk up as she recognizes you do not belong at the executive level. Reeling from how quickly the executive assistant refers the stunned sales professional to a lower level decision maker ... the sales pro wonders, “What just happened?”

    And thinks, “I worked up the nerve to call on the executive suites. I was well prepared when I placed the call. Then, I was transferred to the voice mail of a person way down in the organization. Calling executives is a good idea, but an impossible place to schedule a sales call.”

    You can schedule executive level sales calls confidently if … you know how to speak their language.

    The words on the left side of the table position you as part of the pack. The words on the right side position you as an Alpha Dog in your business arena.

    Eliminate Permission Based Words that
    Get You the Boot.
    Cultivate Alpha Based Words that
    Get You Top Dog Appointments!
    May I schedule on his calendar?
    I’m calling to get on his ca

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.atriclecheck.com/article/39182/atriclecheck-Words-You-Should-Never-Say-During-Cold-Calls--Ever.html">Words You Should Never Say During Cold Calls - Ever</a>

    BB link (for phorums):
    [url=http://www.atriclecheck.com/article/39182/atriclecheck-Words-You-Should-Never-Say-During-Cold-Calls--Ever.html]Words You Should Never Say During Cold Calls - Ever[/url]

    Related Articles:

    Interview Etiquette

    A Look at Electrician Schools

    Is Just Over Broke Where Most Americans are Financially

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com