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  • Will You Add? - It's Time To Exchange Customers, Honey!

    Effective Meetings by Phone - Part 1, How to Plan a Teleconference
    Teleconferences can be a boon or a bust. On the positive side, they allow people at different locations to attend meetings without having to travel. On the negative side, they can degenerate into frustrating struggles with uncontrolled babble. This occurs because people lack visual contact, which hinders effective communication and provides opportunities to misbehave.Here's how to set u
    g>

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tigh

    Blogging and Marketing Your Business in the New Century
    When blogging was started back in the 1990s, the intention was to allow visitors to comment on an existing web page or to express their views on different subjects. Today, you can express your self through blogging on just about any subject you can think of.Advertisers have found that blogging has the potential to advertise their business to millions of people.Blogging is really quite ea
    Have you ever tried to change a boy-friend/spouse/partner into something YOU wanted?

    Be honest here.

    I remember my foolish attempts to get my Harley-riding, chain-smoking, long-haired first boy-friend to try reading (anything), dancing, getting cool clothes or going to a "chick-flick".

    I reallllllly wanted him to try reading Shakespeare or something by Margaret Laurence so he could understand my tormented bibliophile soul.

    He'd flip his head back (to get the hair out of his eyes) and then look at me as if I had horns growing out of my head.

    I know. I know. It didn't work because I was 16 and because...

    PEOPLE DON'T CHANGE. (unless they want to)

    And no matter how much fairy dust you wave over someone's head - it is never going to turn the donkey into a thoroughbred.

    Which leads me to the "dating world" of your business and selling.

    I would guess you probably have some clients you've been trying to change. And no matter how HARD you try - they are still:

    • slow-paying
    • hard to please
    • unfriendly
    • never satisfied
    • cheap
    • fickle
    • basically a pain in the you-know-what
    And quite frankly, its bloody exhausting. (a Canadian term for you!)

    It turns you into some manic, Sally Field type of person who wants everyone to "like me - you really like me" ...except these customers don't care. Never will. Ever.

    My suggestion?

    Quit trying to change these people - EXCHANGE them instead!

    The Tell-Tale Sign

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tigh

    You Have Freedom of Choice... Not Consequence
    Sales is about choice. Which one? What color? How many? You ask your customers these questions. Which ones should you ask yourself?The ones that affect your income and your career.Before you say "I always make the right choice" consider what the questions are.Do I have a plan?Yes, you do. It either includes a well organized day that will produce results or it doesn't. That
    aret Laurence so he could understand my tormented bibliophile soul.

    He'd flip his head back (to get the hair out of his eyes) and then look at me as if I had horns growing out of my head.

    I know. I know. It didn't work because I was 16 and because...

    PEOPLE DON'T CHANGE. (unless they want to)

    And no matter how much fairy dust you wave over someone's head - it is never going to turn the donkey into a thoroughbred.

    Which leads me to the "dating world" of your business and selling.

    I would guess you probably have some clients you've been trying to change. And no matter how HARD you try - they are still:

    • slow-paying
    • hard to please
    • unfriendly
    • never satisfied
    • cheap
    • fickle
    • basically a pain in the you-know-what
    And quite frankly, its bloody exhausting. (a Canadian term for you!)

    It turns you into some manic, Sally Field type of person who wants everyone to "like me - you really like me" ...except these customers don't care. Never will. Ever.

    My suggestion?

    Quit trying to change these people - EXCHANGE them instead!

    The Tell-Tale Sign

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tigh

    Not Getting Hired because of Haircolor, Height or Weight
    As a nation we have come to accept the idea that good looking people are more likely to get hired than less attractive people. However, there are some physical characteristics we are born with that can cause our hiring likelihood to drop in stock. With the fierce competition to beat out equally qualified candidates for a job, now another hiring trend may put some of us at a disadvantage.In 2004
    ong>- it is never going to turn the donkey into a thoroughbred.

    Which leads me to the "dating world" of your business and selling.

    I would guess you probably have some clients you've been trying to change. And no matter how HARD you try - they are still:

    • slow-paying
    • hard to please
    • unfriendly
    • never satisfied
    • cheap
    • fickle
    • basically a pain in the you-know-what
    And quite frankly, its bloody exhausting. (a Canadian term for you!)

    It turns you into some manic, Sally Field type of person who wants everyone to "like me - you really like me" ...except these customers don't care. Never will. Ever.

    My suggestion?

    Quit trying to change these people - EXCHANGE them instead!

    The Tell-Tale Sign

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tigh

    Part Time and Full Time Entrepreneurs
    Who doesn't want to be the boss of his own company? But very few realize this dream. What is the reason behind it? Fear of failure is one of the biggest factors that don't allow a person to turn entrepreneur. After all, we all have families to support, liabilities to shoulder and one misstep could result in problems created for them. And who wants to lead one's family into trouble?But despite a
    ally a pain in the you-know-what And quite frankly, its bloody exhausting. (a Canadian term for you!)

    It turns you into some manic, Sally Field type of person who wants everyone to "like me - you really like me" ...except these customers don't care. Never will. Ever.

    My suggestion?

    Quit trying to change these people - EXCHANGE them instead!

    The Tell-Tale Sign

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tigh

    Now It's The Employee (not the Customer) Who's Always Right!
    It’s such a time-honored maxim it seems all but ordained by God. The customer is always right! Yes, a company’s most desirable objective must always be to keep its customers both loyal and happy. Certainly, it’s the secret to business success.And how does one achieve this? By paying attention to your customers, i.e., serving them, listening, adjusting, responding. You do whatever they say, maki
    g>

    This one is super easy.

    You spend 3x the time and energy trying to please one of these so-called "customers" instead of trying to please a fabulous customer! (and I know you have fabulous customers - I'm sure a few names and faces just popped into your head as you read this)

    Look.

    When the new jeans don't fit - you take them back. (or you should!) Or when the old jeans are too tight or too loose you donate them to the thrift store.

    A Trip To The "Customer Department Store" Is Long Over-Due

    If you have a customer(s) who just doesn't FEEL RIGHT, then it's time to gently and respectfully release them back into the "Customer Department Store" so you can FOCUS on attracting, growing and maintaining the " Oh My God - I just LOVE you!" type of customers that are perfect for you.

    You'll have waaaaaaaaay more fun, make waaaaaaaaaaay more money and you'll able to dispense with that 10 pound knot of anxiety that shows up in your stomach every time you even THINK of the customer that needs to go.

    So just do it lady.

    As for my old-boyfriend?

    He never did read, dance, buy cool clothes or see a chick flick. However, I did get something positive from the experience and fell in love with Harleys instead.

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