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  • Will You Add? - Measuring Training's Value: Metrics Lite

    Buy A Business With These Three Components In Place And Make An Easy Fortune If You Ever Resell It
    I talk a lot about buying businesses, but in this article I want to talk about how you should run a business if your intent is to sell it down the road. Here's a question I recently received on this subject: I’m in the early stages of building my business, the third year, and I’m building it with the idea of selling it to someone down the road. What should I be concerned with as I build my business to make it attractive to a buyer down the road?” The first two things that make it attractive to a buyer is increase in sales and profit every year but very few peaks and valleys. Think about it: When you're buying a business, do you want a bunch of inconsistencies in the sales and growth? Or do you want to see a steady, and easily predictable progression of profits each and every year? The other thing that is important, that makes it very attractive to a buyer, is strong management. In
    these questions from both management and training perspectives, quantifying t
    The Importance of Trust in the Work Place
    This article will discuss the challenges faced by organizations around earning, developing, and retaining employee trust. Specifically, special emphasis on how and why companies must develop trust within their workforce. Next, I will discuss the implication that can and will be faced by organizations if they do not develop trust within their workforce. Additionally, I will offer suggestions for how to build trust in organizations.Since managers are initiators of trust, the target audience of this paper will be management at all levels of a company. It is essential that management understand the value of trust and how to promote trust in their organizations. Competence, integrity and employee rapport are a few factors that determine organizational trust. However, the elusive nature of trust makes it one of the most difficult characteristics to maintain. Management needs employees to feel that they are valued, trusted, and have them believe that the com
    Being a sales consulting and training company, clients and prospects often ask if we can measure the impact of our training, and occasionally whether we can guarantee increased sales. While we have confidence in our consulting, instructional design and facilitation abilities, and understand the importance of these questions from both management and training perspectives, quantifying tr
    Resume-Avoide These 5 Common Mistakes
    Followings are 5 common mistakes you’ll see in a below-average resume, or… a rather poorly constructed resume.1. Over elaborate.A typical resume ranges between 2-4 pages; it could be more if you’re already in a senior position. Make sure your resume is compact and concise, with all key information to be conveyed to the reader is there. Never elaborate too much on your job descriptions, and don’t make it too wordy. As a rule of thumb, use 6-8 bullet points to describe your position responsibilities.2. Tells the reader how much you’re earning now.This is a major mistake. Worse is to list down all the benefits you’re getting (Yes, we have this type of candidates). Your key objective of letting your resume being read is to excite the interviewer and to show that you have the skills, qualifications and background to take up new position in their company.3. Tells the reader how much salary you’re expecting.The prospective e
    k if we can measure the impact of our training, and occasionally whether we can guarantee increased sales. While we have confidence in our consulting, instructional design and facilitation abilities, and understand the importance of these questions from both management and training perspectives, quantifying t
    How Can A Communications Audit Help You?
    Organizations communicate in two directions: internally to staff and externally to clients, customers, shareholders, stakeholders, the media. Faulty internal communications can lead to mistakes, discouraged and unhappy staff, employees leaving the company. Poor external communications can jeopardize image and sales. It really is that simple. Any overall management strategy needs a communications plan or the whole operation might fail.A communications audit analyzes an organization’s practices to reveal how effective they are—throughout a whole company or in specified parts of the organization. It can pinpoint problem areas such as frequent misunderstandings, information blocks, information lacks, information duplication, misrepresentation. An audit could be part of a periodic health check but it is especially helpful at a time of change: a merger or acquisition, launch of a new product or service, entry into new markets, for example.The exact n
    n guarantee increased sales. While we have confidence in our consulting, instructional design and facilitation abilities, and understand the importance of these questions from both management and training perspectives, quantifying t
    Change Management: What's Your Approach to Organizational Transformation?
    Are there different types of organizational transformation? In our work as internal and external consultants over the last twenty years, we have seen four distinct types of organizational change.Don't Upset the Applecart With this type of change, you merely calibrate or tweak some aspect of the current system. It is very restrictive in focus and perpetuates much of the old, and in some cases, flawed system. Since it is a relatively low threat and painless change, it has limited effect on the employees’ mind set, and oftentimes, does not allow much, if any, transformation to occur.Boomerang This type of change is common in organizations of all types and sizes. It is reactive and responsive to both internal and external forces. This type of change is problem-focused, with very clear objectives and outcomes. Because there is no built-in mechanism for perpetuating the new way of doing things, organizations more ofte
    ructional design and facilitation abilities, and understand the importance of these questions from both management and training perspectives, quantifying t
    Creating a Vision for Your Business
    Where is your business going? You must begin a business with the end in mind. In order to get from point A to point B, must know where both of those points are. If you don’t define the end goal, you have very little hope of ever getting there. Strategy is about planning and defining the straight line between those two points. Rather than taking the scenic route, a good strategy gets you from where you are to where you want to go in the most efficient way possible. You can’t draw that straight line if you haven’t figured out where and what point B is. I find a lot of entrepreneurs try to skip ahead and do marketing for their business before they have defined where their desired end point is. This is impractical and more importantly a mistake that can doom your business’ potential. There are plenty of marketing methods you can utilize. Sure marketing is an important business strategy but what you say, how you say it, and who you say it to, all depend
    these questions from both management and training perspectives, quantifying training’s impact can be a slippery slope for any training company.

    Isolating training from the many factors that may positively and negatively impact its success is a major pitfall in the evaluation process. Most training professionals recognize that the best training in the world may not be able to over

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