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Will You Add? - Avoid 5 Mistakes for Your Retail Business
Salesperson - Do You Need One At Start-up sset will be well-trained sales staff.A salesperson is not a good idea early on. This is a question that many computer services businesses have. The best advice I have is that it is generally a very, very bad idea to hire a salesperson when you are just getting established.Early on, your focus needs to be on establishing the identity of your business. Bringing a salesperson into the mix will take your attention away from your cor Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accountin You've Got 9-Seconds to Hook'em! Each year thousands of businesses fail, mainly because the owners never researched and planned their business in detail. The variety of reasons for failure can be broadly summed up under the following headings. Take note and make sure you don't make the same mistakes.It's true. The average American attention span has dwindled to that of a goldfish. These days, it seems people have very little time and even less patience. So, what does this mean for you, the self-employed professional trying to reach prospects in the most effective way possible?Well, for starters, you've got to have a killer self-introduction -- one that instantly conveys what you do, who you Wrong location In retailing, location is paramount. The world will not beat a path to your door simple because you have the 'right' product or service at the 'right' price. Do not be tempted, as many other small business people have been, to take premises because the rent or purchase price is low or because you like the area. Your location should be chosen carefully in relation to access to your markets. Don't commit the cardinal sin of assuming that just because you think the retailing idea you have thought up is a good one that everyone else will think the same and rush to become your customer! Many new hopes fail simple because the market is just not big enough to provide the necessary custom. The market you intend to serve might be contracting rapidly, be too competitive, or, for all intents and purposes, non existent. Opening a shop without researching the market is similar to taking a job without asking how much you will be paid. Little or no knowledge of their customers' buying motives Many shops appear to have little idea of the type of customers they are serving. The result is the business cannot have any sales promotion / marketing strategy and may actually be unsure of what type of business it is in. For instance a business selling clothes on price, when its market holds quality and reliability as its main considerations, will not maximize sales from that market. To keep the importance of this point in the forefront of your mind define your business in terms of its customers. No systems or policy for selecting, training and managing staff Few who enter small business for the first time have had experience of selecting, employing and managing staff, therefore, it is hardly surprising to find that many small businesses make costly mistakes in this area. One dishonest or poorly trained employee can cost you all of your profits. Remember that, in generating and keeping custom, your most valuable asset will be well-trained sales staff. Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accountin Do You Know Where Your Email Address is Today? ase price is low or because you like the area. Your location should be chosen carefully in relation to access to your markets.Having people go to your website is not always easy: remind them with a special business card.Whether you understand it nor not, the web is likely here to stay; those businesses that do not yet have a web presence, or at least email addresses, are likely to get left in the dust. All of your correspondence and especially your business card should contain some reference to your website. If you h Don't commit the cardinal sin of assuming that just because you think the retailing idea you have thought up is a good one that everyone else will think the same and rush to become your customer! Many new hopes fail simple because the market is just not big enough to provide the necessary custom. The market you intend to serve might be contracting rapidly, be too competitive, or, for all intents and purposes, non existent. Opening a shop without researching the market is similar to taking a job without asking how much you will be paid. Little or no knowledge of their customers' buying motives Many shops appear to have little idea of the type of customers they are serving. The result is the business cannot have any sales promotion / marketing strategy and may actually be unsure of what type of business it is in. For instance a business selling clothes on price, when its market holds quality and reliability as its main considerations, will not maximize sales from that market. To keep the importance of this point in the forefront of your mind define your business in terms of its customers. No systems or policy for selecting, training and managing staff Few who enter small business for the first time have had experience of selecting, employing and managing staff, therefore, it is hardly surprising to find that many small businesses make costly mistakes in this area. One dishonest or poorly trained employee can cost you all of your profits. Remember that, in generating and keeping custom, your most valuable asset will be well-trained sales staff. Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accountin Innovation Management: What Problem Is Being Solved? ening a shop without researching the market is similar to taking a job without asking how much you will be paid.Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success Little or no knowledge of their customers' buying motives Many shops appear to have little idea of the type of customers they are serving. The result is the business cannot have any sales promotion / marketing strategy and may actually be unsure of what type of business it is in. For instance a business selling clothes on price, when its market holds quality and reliability as its main considerations, will not maximize sales from that market. To keep the importance of this point in the forefront of your mind define your business in terms of its customers. No systems or policy for selecting, training and managing staff Few who enter small business for the first time have had experience of selecting, employing and managing staff, therefore, it is hardly surprising to find that many small businesses make costly mistakes in this area. One dishonest or poorly trained employee can cost you all of your profits. Remember that, in generating and keeping custom, your most valuable asset will be well-trained sales staff. Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accountin Where Are You on the Road to Success? t market. To keep the importance of this point in the forefront of your mind define your business in terms of its customers.Build Your Road to Success with Mission and Vision StatementsWhat are Mission and Vision Statements?There is a lot of talk in the business world about mission and vision statements, but there's not a lot of clarity on exactly what they are. In simple terms, a Mission Statement declares why your business or organization exists. It defines the busi No systems or policy for selecting, training and managing staff Few who enter small business for the first time have had experience of selecting, employing and managing staff, therefore, it is hardly surprising to find that many small businesses make costly mistakes in this area. One dishonest or poorly trained employee can cost you all of your profits. Remember that, in generating and keeping custom, your most valuable asset will be well-trained sales staff. Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accountin Story Telling As a Business Tool sset will be well-trained sales staff.Long long ago, it was the time when time itself stood still That was the time this story of story telling began When everyone listened to the story and people learned And that was the time people were also very happy Because they were listening to a story.Stories have been the purveyor of knowledge from time immemorial. Much before the advent of writing and publishing Failure to keep records Ask any small business person questions such as, 'How do this month's sales figure compare to last month's?' or, 'How much profit did you make this month?' and the likelihood is that the majority would not be able to give you an accurate answer. The reason for this is that the have either not kept up to date with their records or don't have a proper and useful administration system. A shop founded and operated on this basis has little chance of success. Without basic accounting information, your business could be nearing failure without you recognizing the problems until it is too late. In particular, retail businesses are prone to failure through theft of stock eroding profits. A good stock control system is needed not just to closely monitor and control stock loss, but to give accurate sales information to enable you to buy in the right goods at the right time.
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