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  • Will You Add? - Schedule Your Store Based on Your Customers Needs

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    How much of the potential business that exists with your clients are you getting? Is it 50%? 75%? Maybe 90%? Of all the needs that your clients have, how much are you getting? If you're like most firms, it's probably less than fifty percent. What that means is companies are indeed buyers of servic
    . They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each othe

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    Proper scheduling can make a noticeable difference in your sales and profits. Many stores schedule on employees needs instead of what is best for your customers. Yes, you need to consider your employees availability to work, but part of the hiring process should to consider the flexibility of the employee’s times to work.

    It is common in many large corporations to have their best employees to work days Monday- Friday. The problem is that most businesses are busiest during evenings and weekends. This means many large corporations fortunes rest on the customer service level of part-timers many of them kids in high school. This can be a huge advantage for the small business to compete with the large retailers.

    There are many factors to consider in making your schedule. You must consider specific tasks to be done and the peak hours of your customers. It is common for a business to have too much help in the slower times or when the manager/ owner is present. Here are just a few issues that I have seen in scheduling:

    1. Too many people right when the store opens. Many stores are slow or just have a few customers until lunch time. It is best to stagger the employee’s times.

    2. Some stores have too many employees after closing. There may be a last minute customer, but five employees are not needed to help this customer. If an owner saves 15 minutes here and an hour their, at the end of the year, it will add plenty to the bottom line without sacrificing customer service level.

    3. Employees write their schedules. They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each other

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    best employees to work days Monday- Friday. The problem is that most businesses are busiest during evenings and weekends. This means many large corporations fortunes rest on the customer service level of part-timers many of them kids in high school. This can be a huge advantage for the small business to compete with the large retailers.

    There are many factors to consider in making your schedule. You must consider specific tasks to be done and the peak hours of your customers. It is common for a business to have too much help in the slower times or when the manager/ owner is present. Here are just a few issues that I have seen in scheduling:

    1. Too many people right when the store opens. Many stores are slow or just have a few customers until lunch time. It is best to stagger the employee’s times.

    2. Some stores have too many employees after closing. There may be a last minute customer, but five employees are not needed to help this customer. If an owner saves 15 minutes here and an hour their, at the end of the year, it will add plenty to the bottom line without sacrificing customer service level.

    3. Employees write their schedules. They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each othe

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    our schedule. You must consider specific tasks to be done and the peak hours of your customers. It is common for a business to have too much help in the slower times or when the manager/ owner is present. Here are just a few issues that I have seen in scheduling:

    1. Too many people right when the store opens. Many stores are slow or just have a few customers until lunch time. It is best to stagger the employee’s times.

    2. Some stores have too many employees after closing. There may be a last minute customer, but five employees are not needed to help this customer. If an owner saves 15 minutes here and an hour their, at the end of the year, it will add plenty to the bottom line without sacrificing customer service level.

    3. Employees write their schedules. They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each othe

    10 Easy Tips On How To Work From Home
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    best to stagger the employee’s times.

    2. Some stores have too many employees after closing. There may be a last minute customer, but five employees are not needed to help this customer. If an owner saves 15 minutes here and an hour their, at the end of the year, it will add plenty to the bottom line without sacrificing customer service level.

    3. Employees write their schedules. They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each othe

    Passion
    Passion is your fuel. It motivates you to press on. It propels you up the mountain of your dreams and goals. Have a passion for life, for people, for animals, for your causes and your convictions, and you will be nearly unstoppable. Be a champion for those who have great needs and can’t do a
    . They come in and or leave whenever they feel like it. This can result in poor service levels or excessive help when not needed. The owner / manager needs to make a schedule and make any adjustments to the schedule.

    4. Here is a problem especially if you have part-timers working for you. Certain employees don’t work well together. They are more interested in chatting with each other instead of serving the customers.

    5. Too many employees taking lunch and or dinner together. This often leads the store short to keep your customer service levels superior. Also, many stores are busier during this time because the customers are on break or off from work.

    There are many issues to consider when scheduling for your store. The bottom line is to take care of your customers while controlling your payroll.

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