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Will You Add? - Endless Customers: Sobering Lessons from Harvard University
How to Find a Good Accountant for Your Cleaning Business coming up.Finding a good accountant who you feel comfortable working with is important to your cleaning business. It's his responsibility to stay on top of all the ever-changing tax laws, plus he can give you financial advice that will help guide you in the growth of your business.Perhaps you're a sole-proprietor who is thinking of incorporating your business. Your accountant will be able to advise you about how this move would affect your taxes and business growth. Or maybe you have questions on whether you should buy or lease a new truck for your business. Once again, your accountant will be able to help.So how do you go about finding an accountant who is a good fit for you and your cleaning business? Here are a few tips:* Ask other business owners for references. Find out who their accountants are and how happy they are with the services their accountant provides.* If you can't get any references, go to the yellow pages and search the listings for several firms to contact. Call their offices and ask for the names of accountants who are familiar with cleaning businesses. Call four or five of the accountants on your list and ask them to tell you about their experience with working with clients in your industry and about their fees. From that information, narrow down your list to two or three accountants to interview In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harva Something in the display window caught my eye. There was a picture of Muhammad Ali swinging his fists and grimacing like only Ali can. But it wasn't so much the picture that caught my attention. It was the words. Here's what the words said: Impossible is not a fact. It's an opinion. It's not a declaration. It's a dare. Impossible is potential. The difference between impossible and possible is persistence and education. The more you know, the further you can go. It's that simple. Persistence can come from within you. Education must come from elsewhere. And let's face it, no one does the education bit better than Harvard. What they teach you in the Business School is irrelevant. The marketing system and structure they employ are what bring in the big buckeroos. Ahem...Isn't that system worth emulating? Or do you want to do your own reinvention? So let's find out what Harvard does that draws endless customers. Then simply take their structure and bolt it onto your business. And cowabunga, you have lift off! US$19.2 billion. If you take the annual budgets of 142 countries including Cuba, Jordan and Lithuania and add them up, they won't amount to US$19.2 billion. Yet in the year 2000, that sum was Harvard University's endowment. If you're thinking,'Wow! That's amazing!' there's another wow coming up. In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harvar Impossible is not a fact. It's an opinion. It's not a declaration. It's a dare. Impossible is potential. The difference between impossible and possible is persistence and education. The more you know, the further you can go. It's that simple. Persistence can come from within you. Education must come from elsewhere. And let's face it, no one does the education bit better than Harvard. What they teach you in the Business School is irrelevant. The marketing system and structure they employ are what bring in the big buckeroos. Ahem...Isn't that system worth emulating? Or do you want to do your own reinvention? So let's find out what Harvard does that draws endless customers. Then simply take their structure and bolt it onto your business. And cowabunga, you have lift off! US$19.2 billion. If you take the annual budgets of 142 countries including Cuba, Jordan and Lithuania and add them up, they won't amount to US$19.2 billion. Yet in the year 2000, that sum was Harvard University's endowment. If you're thinking,'Wow! That's amazing!' there's another wow coming up. In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harva Education must come from elsewhere. And let's face it, no one does the education bit better than Harvard. What they teach you in the Business School is irrelevant. The marketing system and structure they employ are what bring in the big buckeroos. Ahem...Isn't that system worth emulating? Or do you want to do your own reinvention? So let's find out what Harvard does that draws endless customers. Then simply take their structure and bolt it onto your business. And cowabunga, you have lift off! US$19.2 billion. If you take the annual budgets of 142 countries including Cuba, Jordan and Lithuania and add them up, they won't amount to US$19.2 billion. Yet in the year 2000, that sum was Harvard University's endowment. If you're thinking,'Wow! That's amazing!' there's another wow coming up. In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harva And cowabunga, you have lift off! US$19.2 billion. If you take the annual budgets of 142 countries including Cuba, Jordan and Lithuania and add them up, they won't amount to US$19.2 billion. Yet in the year 2000, that sum was Harvard University's endowment. If you're thinking,'Wow! That's amazing!' there's another wow coming up. In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harva In 1999, Harvard's endowment was US$14.4 billion. In one amazing year, Harvard University's wealth jumped nearly a third. What's fascinating is that the $4.8 billion dollar increase alone is larger than the total endowments reported last year by some of the nation's other top universities, including the Massachusetts Institute of Technology ($4.3 billion), Columbia University ($3.6 billion), and Dartmouth College ($1.7 billion). So what's Harvard University doing that you aren't? Mmm...Good question. And one worth answering. Because Harvard's structure and marketing system can teach us one heck of a lot. Let's get into the classroom, shall we? And while I'm at it, I'll take a real business example, so you can make the leap into understanding without too much difficulty. Business Case Study: An Imaginary Web Hosting Company called WebGhostum. Harvard Lesson No. 1: Teach your clients well... Huh? What kind of marketing strategy is that? The best kind, my friend. How much time do you spend on the education of your clients? Lookeee at what Harvard is doing. They're not just educating their clients, but they're actually making the clients pay for the education. The smarter the clients become, the more they earn. The more they earn, the more they credit Harvard University. So yeah, you've got a sales system in place... But have you got an education program for your clients? Nope? Why not? Couldn't you have a training program where your clients would pay to learn what you know? Wouldn't that make your clients oh so smart and consequently richer? Harvard puts the highest emphasis on the art of teaching. New professors take rigorous teacher training. Each teacher has several mentors that inculcate different aspects of the Harvard system. If you've got a sales force, how about training them to be teachers? If you're a small business, how about making your website or your brochure an education system? How about having a training course just for your clients? Here's what WebGhostum should do Customers have no idea why one web host should charge $15 per month while the other charges $75 for the same space and bandwidth. So in the true spirit of education, here's what WebGhostum could do: 1) They could have a web page or a booklet ou
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