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Will You Add? - Increase Your Profits by Training Your People
Many people are passionate about their interests. And some even turn what they love to do into a business. People who love to write become copywriters. People who enjoy making jewelry open online jewelry stores. People who love to paint sell their original paintings online. The list goes on.There are a few different ways to sell what you love to do. For example, a person who opened an online jewelry store sells handmade bracelets and necklaces. But she can also create a guide for people who want to learn how to make jewelry, and sell t
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we
It is not often that new markets just appear in any industry and in the food industry - it is unheard of. A new, quite lucrative, market is opening for vending cart operators and surprisingly it is a market that does not require any additional investment in capital equipment.Historically the basic operating methodology for a vending cart operator has been to identify a location that day in and day out had heavy pedestrian or vehicular (providing a parking location is readily available) traffic, set-up their cart and wait for their fir
Is it a welcoming greeting such as "Thank you for calling The Office Organiser, this is Lorraine", or do they hear:
"Lorraine's phone"
"Hold the line" (before you even speak)
"Hold the line please" (before you have even opened your mouth)
"Lorraine speaking" (doesn't even mention the name of the business)
or they speak so fast you miss the name of the organisation and have to check you rang the right number.
Sometimes the initial contact has been positive only to be let down when the person has said:
"Hold the line for a tick/sec"
"I need to find a piece of paper to write your message down"
"Can you hold on while I find a pen"
"Just a tick, I'll pop you on hold"
"Alright, I'll see if she's available"
How to Effortlessly Lose Business
Recently my 22 year old had three weeks off from her job as a flight attendant. She wanted to book into a health retreat for a few days.
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we
Customer retention is important to all businesses, but if your business relies heavily on repeat sales it’s even more vital to your success. Does your business have a customer or client retention strategy? An effective retention program can help you increase your sales by over 25%.Marketing research has found that your cost for finding and attracting a new customer or client is about six times more than the cost to keep an existing one.This proves that there are sound, practical financial reasons why every business should imple
"Hold the line please" (before you have even opened your mouth)
"Lorraine speaking" (doesn't even mention the name of the business)
or they speak so fast you miss the name of the organisation and have to check you rang the right number.
Sometimes the initial contact has been positive only to be let down when the person has said:
"Hold the line for a tick/sec"
"I need to find a piece of paper to write your message down"
"Can you hold on while I find a pen"
"Just a tick, I'll pop you on hold"
"Alright, I'll see if she's available"
How to Effortlessly Lose Business
Recently my 22 year old had three weeks off from her job as a flight attendant. She wanted to book into a health retreat for a few days.
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we
Many small companies work very hard to get new accounts. Occasionally they try to get government contracts to supply products or services. Some small business people believe this will help them in case of recession, because the government has to keep going no matter what. They therefore seek a contract as a protection security blanket and guaranteed income to pay their own bills, make payroll and have the cash flow they need to survive at a time when over regulation and hostile litigation is taking its toll on small businesses.What man
Sometimes the initial contact has been positive only to be let down when the person has said:
"Hold the line for a tick/sec"
"I need to find a piece of paper to write your message down"
"Can you hold on while I find a pen"
"Just a tick, I'll pop you on hold"
"Alright, I'll see if she's available"
How to Effortlessly Lose Business
Recently my 22 year old had three weeks off from her job as a flight attendant. She wanted to book into a health retreat for a few days.
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we
A corporate shell could be liken to a house that had been occupied by a family, prior to the family moving out it was a home. But now it is just shell, a skeleton a plain house with nobody in it, but if a family was to purchase the house and moves in, it becomes a home.Similar, a corporate shell was once the home of an operating company but once the operating company ceases to reside there because of adverse circumstances ( bankruptcy or liquidation ) all that remains is the shell.Buying and selling corporate shells has become
"Just a tick, I'll pop you on hold"
"Alright, I'll see if she's available"
How to Effortlessly Lose Business
Recently my 22 year old had three weeks off from her job as a flight attendant. She wanted to book into a health retreat for a few days.
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we
Hi Curious;Did you ever wonder how people get to be partners with property owners that they hardly know? Or partners with business owners that they hardly know? Or partners with home owners that they hardly know?Ray Kroc, the man bekind McDonalds, did not invent the hamburger. What Ray Kroc did was to take a concept and apply it to the hamburger business. He franchised his product and multiplied his effort and became extremely wealthy. The original McDonalds was in California and Ray Kroc sold them milkshake machines. He took
As her mother, I was very excited by this, as it’s not often you hear of someone so young, invest their own money…and we’re talking around $2000 plus, who would do something so positive for themselves.
Anyhow, we spoke about her options and she decided on a well-known retreat in Queensland (where else?). On the two occasions she spoke with the receptionist and sales person, Tia (my daughter) was treated with indifference. The staff were not enthusiastic or very helpful…a major turn–off.
Tia had never been to this retreat yet the impression she gained indicated it was very disorganised and not professional. Her thoughts were – if this is how they respond to potential customers, what would the actual experience be like?
In the end she decided to go to Camp Eden which both my husband and myself have experienced. When she made her enquiries and consequently her booking, she was treated with respect and they made her feel special.
She’s spent the past 5 days at the retreat and has rung me to tell me how much she has enjoyed it.
Who Answers Your Phone? The person who answers the phone automatically conveys to outsiders an impression of your organisation. So what impression i
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