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  • Will You Add? - Slap in the Face Recognition

    Selling Truth as a Differentiator
    The last few years have been a period of heightened scrutiny and scandal for the financial services industry. Most recently, the SEC issued a report on pension consultants regarding conflicts of interest and the objectivity of advice given to retirement plan sponsors. It’s become vital to the success of insurance and financial advisors that they differentiate themselves with their exemplary ethics, that they operate by a higher moral code and that they communicate that higher standard to their clients. Why? B
    ation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all empl

    Marketing with the Blindfold Off
    Marketing is the ‘lifeblood’ of all successful businesses and ineffective marketing costs British Businesses millions of pounds every year.Below are forty questions to help you to become more effective in your marketing.1. Do you have a specific marketing budget, with specific targets?2. Do you know how many enquiries come into your business each month?3. Do you know specifically where these leads are coming from?4. Do you know what percentage of these leads you manage to co
    William came back from vacation. He walked into the office and was told that there was an envelope and a silver colored cardboard box on the safe for him. He opened the envelope. It was a form letter congratulating him on thirty years of service. In the box was an award pin in honor of his thirty years. William’s supervisor just dropped everything off on his way through town, while William was on vacation. No personal effort was ever made to thank William for his dedication. No handshake. No phone call. Not even an email.

    William took the envelope and box and threw them in the trunk of his car where they remain. I asked him why he didn’t take them out. He responded, “I don’t even want to touch them. They make me feel dirty.” William is not a problem employee. He knows his job and has never been counseled. Each day he comes to work and does his job without supervision. His supervisor works in an office over one hundred miles away. Most companies would be thrilled to have employees that take no supervision. Many companies recognize that motivated employees are an important part of the work team. Some companies show care and concern for their employees. Some have too many cracks that let recognition opportunities slip through.

    The company William works for is not a small company. It’s a national company. You would recognize the name. Recognition can be one of the easiest things to accomplish. It lets people know that their work is appreciated. Lack of appreciation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all emplo

    10 Tips On Writing An IT Resume
    The IT job market is still one of the hottest markets and commands the highest resume response from job seekers. Given the sheer volume of resumes that a hiring manager has to sift through for each position, only the strongest resumes actually get past the initial 30 second screening. The national average for resumes received for each IT position advertised is 300 and increasing.1. Make Your Resume Searchable: Using the right keywords is the key for making your IT resume web searchable. It is no
    town, while William was on vacation. No personal effort was ever made to thank William for his dedication. No handshake. No phone call. Not even an email.

    William took the envelope and box and threw them in the trunk of his car where they remain. I asked him why he didn’t take them out. He responded, “I don’t even want to touch them. They make me feel dirty.” William is not a problem employee. He knows his job and has never been counseled. Each day he comes to work and does his job without supervision. His supervisor works in an office over one hundred miles away. Most companies would be thrilled to have employees that take no supervision. Many companies recognize that motivated employees are an important part of the work team. Some companies show care and concern for their employees. Some have too many cracks that let recognition opportunities slip through.

    The company William works for is not a small company. It’s a national company. You would recognize the name. Recognition can be one of the easiest things to accomplish. It lets people know that their work is appreciated. Lack of appreciation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all empl

    Are You a Commodity or Experience Retailer?
    The world is dividing into two and customer service providers need to know which camp they belong to.I work mainly with retailers and the selling game is rapidly changing. Customers are either wanting to save time or savour time and your customer service will be judged on how you read your customers and which of the above two concept you adopt.Let me explain, generally, when customers are in their ‘save time’ mode, they are buying a commodity and price is a major issue. If I’m a commodity shoppe
    am is not a problem employee. He knows his job and has never been counseled. Each day he comes to work and does his job without supervision. His supervisor works in an office over one hundred miles away. Most companies would be thrilled to have employees that take no supervision. Many companies recognize that motivated employees are an important part of the work team. Some companies show care and concern for their employees. Some have too many cracks that let recognition opportunities slip through.

    The company William works for is not a small company. It’s a national company. You would recognize the name. Recognition can be one of the easiest things to accomplish. It lets people know that their work is appreciated. Lack of appreciation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all empl

    Outsourcing Business Is Booming In India And The Entire Business Scenario Has Been Changed
    India cares outsourcing as a baby in a mother's lap !!!Outsourcing refers to an organization or a company that has a connection/contract/bid with another company to provide services that might otherwise be performed by their professionals. Corporate now outsource jobs such as data entry services, e-mail services, programming services, Human resource services, writing services, transcription services, cad services etc. These jobs are handled by separate companies that do a separate service havin
    me companies show care and concern for their employees. Some have too many cracks that let recognition opportunities slip through.

    The company William works for is not a small company. It’s a national company. You would recognize the name. Recognition can be one of the easiest things to accomplish. It lets people know that their work is appreciated. Lack of appreciation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all empl

    Customer Service is Simple; a Silly Strategy
    So many entrepreneurs that I talk to about customer service tell me that they have great customers service and their customers love them. Yet, when I ask the customers this they often give me a different critique.Are you sure you know that your customers love you? And even if they do what about all those customers who no longer patronize your business do they love you too or did they leave and are never to come back for indeed a different reason. Perhaps a complaint; why do I ask? Well I think that Cus
    ation is a slap in the face.

    William says, “Just when I think I can’t think any less of the company and management, they come up with something new and my opinion is lowered again.” William didn’t have long to wait – just a couple of months.

    On a Wednesday, William reported to work and was told to call about a large luncheon in a nearby city to honor all employees with thirty years of service. The president of the company was even flying in to speak and honor those dedicated employees. People were coming from hundreds and thousands of miles away. Nice. Right? The event obviously took planning and coordination. William was told on Wednesday afternoon. The big deal special luncheon was on Friday, less than two days notice. Somehow, William was overlooked . . . again.

    William tried to act like the events didn’t bother him and that he wouldn’t have gone even with more notice. In reality, he was depressed. “In my mind I saw the silver package in my trunk and just kept thinking about wasting thirty years of my life,” he confessed.

    There is no happy ending to this story. As a matter of fact it got worse. Adding insult to injury, later that day William didn’t collect enough from a sale and finished up with a shortage at the till . . . which he had to pay.

    In a USA Today article, A snub really does feel like a kick in the gut, writer Maggie Fox says, “The feeling is familiar to anyone who has been passed over in picking teams or snubbed at a party – a sickening, almost painful feeling in the stomach.” Maggie was writing about social distress. A study has been done with functional magnetic imaging that proves that the brain reacts to rejection and snubbing in the same way it reacts to physical pain. The study was published in the October 2003 issue of Science.

    “A social snub and a big-toe

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