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    cern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to t

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    Many organisations are currently investing in remote and flexible working practices in order to reduce operating costs, improve team efficiency and make smarter, more efficient use of corporate accommodation.

    This article describes the top 7 things that should be measured in assessing the long term performance of your strategy.

    We would suggest that scores are assigned to the following 7 key areas regarding a team efficiency at the start of the change programme, then after 3 months and after a year. It is difficult to gain an insightful appreciation of the actual impact of something when you are 'on the ground'. Being able to refer back to a documented record of prior performance and predicted/actual impact of a change can give a much truer picture.

    1. Productivity

    There are many factors which make up the 'productivity' impact of the introduction of remote working. How long does it take to carry out the business process compared to the 'old school' method', quantity and quality of team collaboration ? What level of control does the team leader have now they are not in the same location as the team members.

    2. Quality of Information

    Centralisation of data is key to ensuring maximum benefit in this area. Any duplicate entry of key corporate data locally will introduce additional human error. If an increase in error/poor quality work is a major concern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to th

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    that scores are assigned to the following 7 key areas regarding a team efficiency at the start of the change programme, then after 3 months and after a year. It is difficult to gain an insightful appreciation of the actual impact of something when you are 'on the ground'. Being able to refer back to a documented record of prior performance and predicted/actual impact of a change can give a much truer picture.

    1. Productivity

    There are many factors which make up the 'productivity' impact of the introduction of remote working. How long does it take to carry out the business process compared to the 'old school' method', quantity and quality of team collaboration ? What level of control does the team leader have now they are not in the same location as the team members.

    2. Quality of Information

    Centralisation of data is key to ensuring maximum benefit in this area. Any duplicate entry of key corporate data locally will introduce additional human error. If an increase in error/poor quality work is a major concern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to t

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    al impact of a change can give a much truer picture.

    1. Productivity

    There are many factors which make up the 'productivity' impact of the introduction of remote working. How long does it take to carry out the business process compared to the 'old school' method', quantity and quality of team collaboration ? What level of control does the team leader have now they are not in the same location as the team members.

    2. Quality of Information

    Centralisation of data is key to ensuring maximum benefit in this area. Any duplicate entry of key corporate data locally will introduce additional human error. If an increase in error/poor quality work is a major concern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to t

    There are inherent differences between Indian (British) English and British English
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    ol does the team leader have now they are not in the same location as the team members.

    2. Quality of Information

    Centralisation of data is key to ensuring maximum benefit in this area. Any duplicate entry of key corporate data locally will introduce additional human error. If an increase in error/poor quality work is a major concern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to t

    Why Isn't It Easier When Someone Else Does It?
    A good friend of me recently changed my perspective on a whole lot of things. It was actually in regards to my colicky baby. I got frustrated with him constantly asking my self (or sometimes crying outloud), "WHAT IS WRONG WITH HIM? Why won't he ...?My friend said, "You need to ask yourself what are you doing to contribute to his (fill in the blank), fussiness, screaming in pain, not wanting to sleep in the crib." You are doing something to contribute to his problem, find
    cern, data duplication and synchronisation solutions should be investigated as well as the use of web services to provide secure access to centralised data systems.

    3. Speed Of Response

    Access to information is key to the effectiveness of remote and mobile work practices. The availability of the right data at the right time to the right members of staff. Security concerns will remain central to some industry sectors and therefore the availability of data need to be balanced against the approach taken to authentication and user roles and permissions.

    4. Systems Acceptance and Usage By Staff

    Simplicity of user interaction, immediacy of the right information to the right individuals and sufficient appropriate training and education will combine to either create a solution which is accepted and adds value to the employees or one that is despised by employees and avoided at all costs.

    5. Return of Investment

    The bottom line here is that any investment needs to be justified. For revised patterns of working, innovative communication technology or education and expert external consultancy in mobile/remote working should be no exception.

    6. Customer Satisfaction Perception

    Where the service provided by the teams involved are customer/consumer facing it is important to measure customer satisfaction levels before and after the change of practices. Our evidence has been that although savings have been made in other areas and teams efficiency can be improved - that with careful handling customer service levels can be sustained.

    7. Staff Perception

    The impact of a change of working practice and associated adjustments to a revised way of d

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