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  • Will You Add? - Is Competition Really the Problem?

    Custom Injection Molding
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    very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So... Home Business - Make Sense Of The Failure Rate
    When there is such an enormous choice of ways to make money at home, it seems strange that so many people fail when they try to start their own home business. Do they all choose the wrong business for them or is there something inherently wrong with the idea of earning money working from home? The statistics produced in rega

    The undercurrent in U.S. business today may well be one of fear and even desperation. It would be easy to make such an assessment based on the number of words that have been written on the subject of competition. Businesses in the United States have lost their edge, if the flood of articles and reports on the subject are to be believed.

    But is the problem really competition for customers or a share of the marketplace? Or is it something else?

    A Focus on Scarcity

    We could make a case that the real enemy of any business today is the focus on scarcity driven by fear. Fear of losing "the edge," of losing perceived global leadership, of losing profits.

    Of losing the business entirely.

    When fear is our focus and scarcity our attitude, our perceptions of the world around us are skewed. We gather incomplete data about conditions because we have conditioned ourselves to see only a small part of the total picture. Poor decisions are the result, diverting our attention from the business's right and proper focus.

    "But what ABOUT the competition? Those people are really out there, you know, and they are stealing our customers!" I actually heard someone use these very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So...

    Compassion: Bringing Your Humanity to Work
    Compassion is one of five principles of the Skilled Facilitator approach. (It's also one of the four core values of the approach.) I have already written about the other four principles: curiosity, commitment, accountability, and transparency.Compassion means temporarily suspending judgment so that you can appreciate ot
    s on the subject are to be believed.

    But is the problem really competition for customers or a share of the marketplace? Or is it something else?

    A Focus on Scarcity

    We could make a case that the real enemy of any business today is the focus on scarcity driven by fear. Fear of losing "the edge," of losing perceived global leadership, of losing profits.

    Of losing the business entirely.

    When fear is our focus and scarcity our attitude, our perceptions of the world around us are skewed. We gather incomplete data about conditions because we have conditioned ourselves to see only a small part of the total picture. Poor decisions are the result, diverting our attention from the business's right and proper focus.

    "But what ABOUT the competition? Those people are really out there, you know, and they are stealing our customers!" I actually heard someone use these very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So... Balance Business with Your Home Life
    Every Mother's ChallengeThree mothers in Pennsylvania have successfully built their own businesses and found that they were able to balance their home life with their employment so much more easily when they started their own businesses.One of the mothers, a cake decorator, runs her own business and loves the fleosing "the edge," of losing perceived global leadership, of losing profits.

    Of losing the business entirely.

    When fear is our focus and scarcity our attitude, our perceptions of the world around us are skewed. We gather incomplete data about conditions because we have conditioned ourselves to see only a small part of the total picture. Poor decisions are the result, diverting our attention from the business's right and proper focus.

    "But what ABOUT the competition? Those people are really out there, you know, and they are stealing our customers!" I actually heard someone use these very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So... Telecom Audit Software
    If you own a business, you also have to install a communication system to run it. It is simply unthinkable to run a business without the right type of communication system, which is the backbone of your business. Each and every member of your staff needs to have a telephone or other communication device for running business op to see only a small part of the total picture. Poor decisions are the result, diverting our attention from the business's right and proper focus.

    "But what ABOUT the competition? Those people are really out there, you know, and they are stealing our customers!" I actually heard someone use these very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So... Your Choice in Call Center Software Solutions
    Call centers of many sizes offer a wide variety of support to various types of organizations. Professionals in education, healthcare, the legal field, and global business in addition to not-for-profit organizations, community and government agencies all benefit from contracting with call centers to assist them with their very words just last week. Yes, what about the competition?

    If we focus on what our "competitors" are doing, we shift our attention from the real work and service of our businesses. In reality, incorrect focus causes us to lose more customers to those we label as our competitors.

    So...

    What Is Right Focus?

    We define right focus as:

    • Attention to the needs of those you serve.
    • Being clear about why you're in business to begin with and about your business principles.
    • Knowing and practicing what you do best every day.
    • Devotion to customer relationships and delivering value.
    By focusing on strong relationships with those we serve, we understand the problems they face that require solution. We listen and hear the needs of our stakeholders. Not just our investors, but the investors attended to in collaboration with our customers, employees, and the community in which we work.

    Another Look at Solutions

    There's no question that U.S. businesses need the sorts of skills that well-educated people deliver. So, yes, let's inspire more students to study the sciences and technology. And while we're at it, let's ensure they receive the sort of well-rounded education that helps them focus understanding problems and being of service to others.

    For service is, in the end, what business is all about.

    ***

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