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Will You Add? - Toll Fraud Security and DISA
If your reading this, you must be online and most likely have a website. You must also be interested in making money from this website, but there is only one way you can do that- traffic and lots of it.You may have done those calculations in your head, which you use to try and justify getting really cheap, ineffective traffic by the bucketful. You might have signed up for those “guaranteed traffic” scams by thinking that “if only ?% bought, I’d be a millionaire!”It doesn’t work because most traffic is entirely unfocused and the focused traffic is extremely expensive.Publicity driven traffic doesn’t work that way.When you use publicity to promote your site, you will get 55 gallon barrels full
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his
Small businesses are the fastest-growing aspect of American industry. But what does it take to start a successful small business? It takes marketable skills, energy, confidence, and vision.A successful entrepreneur must also have determination and tenacity, and of all the skills these two are perhaps the most important. An entrepreneur must know when something cannot be done. An entrepreneur never gives up after the first failure. If an entrepreneur doesn’t succeed one way, then he or she finds another way.If you’re serious about starting your own business you have to ask yourself some very important questions. “What do you do best?” “What do you like to do?” What does the market want?” If you find one answ
A word of advice: If you are using DISA – Stop it!
There is a tremendous security risk associated with DISA that could cost your company thousands of dollars. As far as your long distance provider is concerned, you are responsible for the cost of any call originating from your telephone system even if the call is fraudulent.
Ideally, this is how DISA works:
An authorized external caller or employee needs to call a customer that would be a long distance call. Rather than paying for the long distance call on their bill, he or she dials into your PBX, enters a security code then dials his long distance call. The call then uses your long distance carrier and the caller does not have to expenses back the call. In most cases the call is cheaper this way also.
But in the real world it really works like this:
Someone finds or acquires your DISA number by one of several means: shoulder surfing, finding documents careless about or by one of several software programs designed to find such things. A working account code is discovered using the same methods. Once a valid number is found, the caller has nearly unlimited access to your long distance services.
Many times this information is used to set up "call centers" that will use your system to allow people to make calls to whatever county they like. These calls can add up to thousands of dollars in a very short period of time – even as short as a day or weekend your company is on the hook for the cost.
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his o
You have your business idea, your business plan in tow, your ducks in a row, and you're ready to get your business off the ground except for one problem - you have no start up capital. Unless you were born into wealth and have it at your disposal, then you are like most small businesses and need a helping hand.How can you raise start up capital? There are a few ways to go about it:Small Business Bank Loans Many financial institutions provide some type of small business loan program. In order to get funding from a bank for your small business, you will need a solid business plan. You'll have to prove that your business will generate enough cash to make the loan payments. Each bank's requirement
Ideally, this is how DISA works:
An authorized external caller or employee needs to call a customer that would be a long distance call. Rather than paying for the long distance call on their bill, he or she dials into your PBX, enters a security code then dials his long distance call. The call then uses your long distance carrier and the caller does not have to expenses back the call. In most cases the call is cheaper this way also.
But in the real world it really works like this:
Someone finds or acquires your DISA number by one of several means: shoulder surfing, finding documents careless about or by one of several software programs designed to find such things. A working account code is discovered using the same methods. Once a valid number is found, the caller has nearly unlimited access to your long distance services.
Many times this information is used to set up "call centers" that will use your system to allow people to make calls to whatever county they like. These calls can add up to thousands of dollars in a very short period of time – even as short as a day or weekend your company is on the hook for the cost.
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his
Writing should always be suitable for the target audience. This is simple good sense. It is no good, for instance, writing a sales leaflet for soap powder in the language used by the scientists who developed it.Some people make the big mistake of twisting this into the idea that you should write what the audience wants to read. This may prove apparently successful in the short term, but generally ends up in a loss of confidence and trust. Why do so many people distrust insurance, double-glazing and every other high-pressure salesman? Simple! After they have bought the product, they realise that half of what they have been told is a con. It may have been technically legal, but it is still, to ordinary folk like you
But in the real world it really works like this:
Someone finds or acquires your DISA number by one of several means: shoulder surfing, finding documents careless about or by one of several software programs designed to find such things. A working account code is discovered using the same methods. Once a valid number is found, the caller has nearly unlimited access to your long distance services.
Many times this information is used to set up "call centers" that will use your system to allow people to make calls to whatever county they like. These calls can add up to thousands of dollars in a very short period of time – even as short as a day or weekend your company is on the hook for the cost.
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his
"So now I'm in a pickle," Michelle concluded. "Do I do what is right, or do I stay on the Senior VP's good side?""I hope that is a rhetorical question," Cheryl replied. "You know the answer." Cheryl had just invested in three cups of coffee while her mentoring partner described an agonizing issue at the office. As Michelle's mentor for almost two years, she had witnessed her prot?g?'s impressive climb up the career ladder. Michelle began as a manager in a national fast food chain and worked her way to supervisor while still in college. Just after graduating, she was offered a corporate position in the franchising department. At age twenty-six, Michelle had reached a position of considerable influence, including an
Many times this information is used to set up "call centers" that will use your system to allow people to make calls to whatever county they like. These calls can add up to thousands of dollars in a very short period of time – even as short as a day or weekend your company is on the hook for the cost.
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his
Every business is concerned with security or at least should be. This is especially true when using the Internet. Protecting networks, computers, email, and software applications from the ever-present threat of virus and worm infection is part and parcel of doing business in a connected world.And of course it goes without saying that physical security such as door locks, access codes and security badges are standard operating procedures at all organizations that take themselves seriously.The passage of the Sarbanes-Oxley Act of 2002 has made such security and auditing procedures a requirement for anyone doing business. However, an area where many organizations let their guard down is with conference call se
In this day and age we must also be concerned with terrorism. No one wants to be the medium that allows terrorist to communicate. But certainly that is a real possibility and the calls becomes more difficult for National Security to track.
Since the early years of my career, I have seen at least one case personally, and heard of many others, where a PBX technician set up a DISA number and authorization code and turned the customers PBX into his own personal long distance service. In this case, the cost may be minimal but you are still paying for the call.
Here are my specific recommendations for telephone system owners.
1) If you are using DISA - switch to prepaid calling cards or (and especially) if the user is making calls from his or her home office, offer a monthly stipend for long distance service. Residential long distance service can be found for as little as 1.6 cents per minute and cost of prepaid calling cards has fallen dramatically. Now the risk is limited to the cost of the card. You could also considering adding a VoIP line to the uses home for as little as $20 per month.
2) Have your telephone system service provider PROVE to you that DISA is not active. This means your technician must show you on the computer that this feature is either not available or that it has not been programmed for any reason. This should be checked at least once a year.
3) If your telephone system allows an outside line to be connected to another outside line without or without internal supervision, carefully consider why you need this feature. There may be perfectly valid reason to forward external callers to outside lines but you should closely evaluate your options. If you decide you do not need this feature, not only you’re your service provider disable it, but also work with your technician to have them prove to you it has been disabled. This may mean having the technician set the feature up, demonstrate how it works, disable it and demonstrate how it no longer works.
4) Be sure your Voice Mail system does not have a Class Of Service or Class of Restriction that allows it to transfer callers or even make outside calls. Some voice mail systems have the ability to transfer callers t
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