ts several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the ca

After happening across an article on Asperger Syndrome, Jack wrote me about his new employee with whom he was quite pleased and also quite baffled. Jack talked about the similarities he saw between Al, his new employee, and the characteristics of a person with Asperger syndrome. Al was hired because he excels in understanding and managing the software systems this business uses. The problem arose with the more routine skills that did not come naturally to Al, but are crucial to work place survival.

Jack was not sure how or whether to suggest to Al that he explore a possible Asperger diagnosis, but what Jack was sure of, was that some steps had to be taken in order to keep Al on as his employee. We decided not to worry about what the diagnosis might be, if indeed there was one, and concentrate on helping Al with behavior change and independence.

Following are four specific and concise action steps Jack and I designed in a series of email exchanges:

Goal #1 Getting Comfortable with the Plan

Jack: “I don’t know how to talk to Al about doing this work with you, without risking that he will feel ‘singled out'."

Ellen: I think you will find Al won't be surprised and will be relieved that his weak spots are out in the open. Let’s do everything in consultation with Al one-step at a time.

The Plan: In a short conversation, Jack simply said to Al, "We both have a lot to remember and we need systems to help us get our work done.” Jack also explained he was working with me. Al was receptive, saying more structure would be good. Jack added a little extra assurance for Al, saying to him “If you have any questions about anything, I will try to be available immediately, please come see me.”

Goal #2 Remembering End of Day Routines

Jack: “Al stays late to finish projects several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the cal

are crucial to work place survival.

Jack was not sure how or whether to suggest to Al that he explore a possible Asperger diagnosis, but what Jack was sure of, was that some steps had to be taken in order to keep Al on as his employee. We decided not to worry about what the diagnosis might be, if indeed there was one, and concentrate on helping Al with behavior change and independence.

Following are four specific and concise action steps Jack and I designed in a series of email exchanges:

Goal #1 Getting Comfortable with the Plan

Jack: “I don’t know how to talk to Al about doing this work with you, without risking that he will feel ‘singled out'."

Ellen: I think you will find Al won't be surprised and will be relieved that his weak spots are out in the open. Let’s do everything in consultation with Al one-step at a time.

The Plan: In a short conversation, Jack simply said to Al, "We both have a lot to remember and we need systems to help us get our work done.” Jack also explained he was working with me. Al was receptive, saying more structure would be good. Jack added a little extra assurance for Al, saying to him “If you have any questions about anything, I will try to be available immediately, please come see me.”

Goal #2 Remembering End of Day Routines

Jack: “Al stays late to finish projects several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the ca

gned in a series of email exchanges:

Goal #1 Getting Comfortable with the Plan

Jack: “I don’t know how to talk to Al about doing this work with you, without risking that he will feel ‘singled out'."

Ellen: I think you will find Al won't be surprised and will be relieved that his weak spots are out in the open. Let’s do everything in consultation with Al one-step at a time.

The Plan: In a short conversation, Jack simply said to Al, "We both have a lot to remember and we need systems to help us get our work done.” Jack also explained he was working with me. Al was receptive, saying more structure would be good. Jack added a little extra assurance for Al, saying to him “If you have any questions about anything, I will try to be available immediately, please come see me.”

Goal #2 Remembering End of Day Routines

Jack: “Al stays late to finish projects several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the ca

ck simply said to Al, "We both have a lot to remember and we need systems to help us get our work done.” Jack also explained he was working with me. Al was receptive, saying more structure would be good. Jack added a little extra assurance for Al, saying to him “If you have any questions about anything, I will try to be available immediately, please come see me.”

Goal #2 Remembering End of Day Routines

Jack: “Al stays late to finish projects several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the ca

ts several nights a week. I really like this! But he does not ever remember that the last person to leave puts the phone on night call forwarding to voice mail."

The Plan: We established the Office Manual. Al set himself up with a small divided binder, with ‘To remember’ sections for End of Day and Beginning of Day. In his End of Day section he has a page for ‘Before I walk out’ where he enters the details he needs to remember about turning on the call forwarding. The first two times Al was last to leave, Jack had to mention the next morning that he had forgotten to look at his Office Manual the night before. Within two weeks, just the habit of opening his manual cued Al remember to forward the phones. By the third week, call forwarding became a habit for Al when he was last out.

Goal #3 Password Change Follow Through

Jack: “Al has the job of creating and routinely changing passwords used by others on the office. The procedure is that Al has the responsibility of recording them in the computer directory where everyone goes to access the updates. The problem is that Al forgets and people are getting frustrated and their work flow is interrupted when they can’t get into files.”

The Plan: Al's manual has a section for ‘Procedures’. Jack teaches Al the procedure and Al take over with the responsibility of referring to his book regularly. If a password is not updated, Jack simply says “Al please refer to the procedure I taught you for passwords.” Jack does NOT tell Al the action he needs to take. It is in the book and exploring for the answer will help Al establish the new habit sooner.

Goal #4 Involving Al in Creating his Strategies

Jack: There are so many details and procedures to keep an office running. As soon as I put one strategy in place there’s more to deal with.

The Plan: Encourage Al to look for ways to keep adding to and evolving the manual. Coach him to come up with more strategies that help him move toward independence.

Al’s Plan:

1. As part of his end of the day routine, Al placed his manual on top of his computer so he would come in and see it in an obvious place each morning. He reminded himself right in his manual to leave the manual on the computer, last thing!

2. On the