Will You Add? - Business

Customer Service that Delights
“Service that delights is the only thing that counts today-everything else is window dressing.” – Unknown DID you know that having twenty-four hour room service and a concierge is all you need to call yourself a “luxury hotel”? Seems like that would be the bare minimum, doesn’t it?

Advocacy is the flip side of Inquiry – the opportunity that you open for yourself

Five Steps for Expanding Your Customer Base with Guerilla Networking
As a single company, it is impossible to provide your customers with all the services they desire for every aspect of their life; but with guerilla marketing, you can come close. By partnering with companies that provide different, yet complimentary, services to your business, you can cr

This is one of a series of brief articles on holding difficult conversations. In earlier issues of Ki Moments, I suggested ways to open communications that create mutual respect; we talked about the importance of knowing your purpose for the conversation; and we added Inquiry and Curiosity to our conversational toolbox. Here the topic is Advocacy.
Advocacy is the flip side of Inquiry – the opportunity that you open for yourself
New Year Resolutions - Some Practical Guidelines for Internet Entrepreneurs
Why would one write about New Year resolutions when the New Year has already passed?1.) Because for most people New Year resolutions have already faded by the middle of January, which makes it a good time to reflect on why this might be the case.2.) Because any day of the ye
issues of Ki Moments, I suggested ways to open communications that create mutual respect; we talked about the importance of knowing your purpose for the conversation; and we added Inquiry and Curiosity to our conversational toolbox. Here the topic is Advocacy.
Advocacy is the flip side of Inquiry – the opportunity that you open for yourself
Deafinitely Enlightning: My Experience at the Deafworld Tradeshow
A while back I had the privilege of making a guest author appearance at Deafworld, from a hearing perspective.Being somewhat impulsive, when I was invited to Deafworld, I didn’t question why, I just did it.I set up my booth, laid out my books, and anticipated my purpose - pr
spect; we talked about the importance of knowing your purpose for the conversation; and we added Inquiry and Curiosity to our conversational toolbox. Here the topic is Advocacy.
Advocacy is the flip side of Inquiry – the opportunity that you open for yourself
Mobile Based Franchised Businesses and Franchisor Considerations to Increase Franchisee Sales
It is not easy to motivate franchisees in mobile based franchised businesses where the franchisees and there employees are out in the field all day. Many of the franchisees in our company were like that and many were also owner operators, which made monitoring their success even that much
e added Inquiry and Curiosity to our conversational toolbox. Here the topic is Advocacy.
Advocacy is the flip side of Inquiry – the opportunity that you open for yourself
Public Relations: Toast?
Could be, when unit managers in businesses, non-profits and associations don’t get the really important external audience behaviors they need to achieve their department, division or subsidiary objectives.They’re entitled to wonder where their money went when they don’t see behavio
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Advocacy is the flip side of Inquiry – the opportunity that you open for yourself to tell your story. What can you see from your perspective that they've missed? Can you clarify your position without minimizing theirs? For example: "From what you've told me, I can see how you came to the conclusion that I'm not a team player. And I think I am. When I introduce problems with a project, I'm thinking about its long-term success. I don'

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Will You Add? - Advocate Respectfully

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