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Will You Add? - Time to Lift the Spirits of Your Store Staff
Poems and stories can provide powerful metaphors in training, particularly when you are trying to get a motivational point across. If you think about the things you remember from your past education, you will probably note that most of them have come from rhymes or stories of some kind. I mean how did you learn to say your A,B,C's? I bet you're even saying the rhyme in your head right now!I find that participants respond extremely well when you sum up a topic with a rhyme that fits the occasion and there are so many wonderful examples to be taken from past literature that it really doesn't have to take too much
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who
Have you ever been to a town or place when there is a huge sporting event happening, and have you noticed the lack of parking available? Well, what if you lived near one of those sporting events, or in the heart of the business district, even near shopping areas that don’t have enough parking available? If so, then did you know that you can make money from renting out your parking spot. Now don’t get me wrong, it has to be on your property such as your driveway, you can't rent out the street! If it is, then you can make money off of renting out your parking space. Just think, you can charge five dollars every day
Retail people know that this season is huge for them. There is a better than average chance of them meeting and/or exceeding their sales budgets. To many, that means a better than average chance of earning commissions or bonuses. They know that they will see increased customer traffic. They probably have lots of inventory – great new novelty items in addition to increased quantities of other merchandise. They understand that this is an immense opportunity to contribute to the annual sales results for their store and their company. And they are looking forward to all of this.
Here are some of the things that they are not looking forward to:
1. staff shortages due to insufficient hiring and illness, real or fabricated
2. stock rooms bulging at the seams; aisles that cannot be used
3. employee lunchrooms, and possibly even washrooms, taken over by excess inventory, bags and other supplies
4. cranky shoppers
5. extended hours of operation
6. missing their family functions because they have to work
7. emergency markdowns on top of emergency markdowns
8. excessive Head Office requirements for reporting and visual presentation changes
9. short breaks and long line-ups at the food court
10. aching bones and muscles…particularly in their feet
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who
What would you say are the biggest dangers you'll face when working for yourself?There are quite a few, but before I get into what they are, let me explain where I'm coming from.I'm sharing this with you out of personal experience. Not some fancy, leather-bound book I read somewhere, so right off the bat I can only speak to what I've experienced.It may be that you'll never go through or encounter the dangers I'll speak of today, but... I highly doubt that. Chances are you'll have to deal with each and every single one.Another thing... I'm not doing this to put fear in you or try to
Here are some of the things that they are not looking forward to:
1. staff shortages due to insufficient hiring and illness, real or fabricated
2. stock rooms bulging at the seams; aisles that cannot be used
3. employee lunchrooms, and possibly even washrooms, taken over by excess inventory, bags and other supplies
4. cranky shoppers
5. extended hours of operation
6. missing their family functions because they have to work
7. emergency markdowns on top of emergency markdowns
8. excessive Head Office requirements for reporting and visual presentation changes
9. short breaks and long line-ups at the food court
10. aching bones and muscles…particularly in their feet
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who
Searching for bona fide wholesalers is one of the biggest obstacles an EBay seller or store owner faces today. With millions of sellers going all over the Internet in this search, their products are just as diverse. Today, EBay sellers look to make a schilling off wholesale evening dresses, wholesale wedding favors, wholesale baskets, and wholesale handbags like Balenciaga and Prada. Because of the high demand, many sellers opt for finding national wholesale liquidators that sell wholesale sources with the additional service of drop shipping these products right to your door. EBay auctions can also be helped tremendous
Here are some of the things that they are not looking forward to:
1. staff shortages due to insufficient hiring and illness, real or fabricated
2. stock rooms bulging at the seams; aisles that cannot be used
3. employee lunchrooms, and possibly even washrooms, taken over by excess inventory, bags and other supplies
4. cranky shoppers
5. extended hours of operation
6. missing their family functions because they have to work
7. emergency markdowns on top of emergency markdowns
8. excessive Head Office requirements for reporting and visual presentation changes
9. short breaks and long line-ups at the food court
10. aching bones and muscles…particularly in their feet
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who
Quote: “The winner is the chef who takes the same ingredients as everyone else and produces the best results.” - Edward de BonoApplication: In order to survive in online business you will find you will be using most of the same tools everyone else is using. How can you make the end result better for your online customers?Quote: “No matter who says what, you should accept it with a smile and do your own work.” - Mother TeresaApplication: You will experience unfair criticism. In that moment you have a choice. You can allow the words to crush your spirit or you can simply keep moving forward. What cho
4. cranky shoppers
5. extended hours of operation
6. missing their family functions because they have to work
7. emergency markdowns on top of emergency markdowns
8. excessive Head Office requirements for reporting and visual presentation changes
9. short breaks and long line-ups at the food court
10. aching bones and muscles…particularly in their feet
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who
A mentoring relationship produces numerous benefits for both the mentor and prot?g?. Mentors have reported an enhanced self-esteem and a revitalized interest in work, finding it flattering that someone is seeking their advice. Prot?g?s experience an increased likelihood of success with higher performance and productivity ratings. Other benefits include greater career satisfaction, an expanded professional network, and an opportunity to hear of job openings before they’ve been advertised.Company wide BenefitCompanies are finding that establishing a mentoring program is an inexpensive way to achieve several
11. overwhelming fatigue day after day
12. the Boxing Day (Week) set-up that has to be finished on Christmas Eve
13. the H.O. visits that always finish with what has to be done/changed/improved instead of a pat on the back and a show of appreciation
14. constant schedule changes because someone at H.O. (most probably someone who has not worked in that store) decided that they are under scheduled here and over scheduled there
15. parking so far away from the mall entrance that they wish there was a bus available because their feet are sore
The list could go on and on, but you get the picture. If you have ever worked in a store during this time of year you may have some understanding of what the field staff are going through. If you haven’t…maybe it’s time you did just to gain the very valuable experience.
If you read this and it makes you wonder what you could do to ease the burden without compromising the holiday business and, in fact, probably increase the holiday business…here are some suggestions:
Make sure the store staff have a Holiday party just like the one you have for H.O. people (even if you do it in January…which is a great idea) – are store staff any less deserving of a Holiday party than others in the organization? Why is it that so many retailers send cheques to Store Managers for $10 or $15 per employee to take them out? Or they send a large box of chocolates or cookies with a card signed by everyone at H.O. It’s nice but, really, what kind of appreciation is that? Of course, if that is all the company can afford and provides the same for H.O. employees then fair enough. But if H.O. employees are invited to a party where drinks and dinner are provided and a band or D.J. provides entertainment for the evening, why would you not do the same for your store employees? Are store employees not worthy of the same treatment given to
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