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  • Will You Add? - Communications Problems and How to Stop Them Ruining Your eBay Business

    Classic Scam
    Some time ago I registered at some (very popular) forum and a day after I received a letter from a forum member with a "business offer". I think this "offer" is a classical scam. But judge for yourself.In the letter it was written:“Good day Dear One, Greetings and How are you today, I am Michael D* I would like you to permit me to apply through this medium for your co-operation and to secure an opportunity to invest and do joint relationship and business with you in your country. I have a substantial capital I honourably Inherited from my late father…”. And so on…In short, the Sender wrote:- He has money.- The money is legitimately made.- There is a war in his country and he wants to escape (with the money).- Because of the urgency, he is ready to generously pay for helping him.What he did not write was why he selected me to make “an offer I could not refuse”? But I think the Sender needs not to bother himself with this q
    You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and

    Advertising Mistakes: A Look at Soft Drinks
    The field of advertising is a very interesting industry in business and one, which is very fun to discuss. One of the finest things to talk about is all the mistakes that international corporations make when trying to market their services and products in other countries.Generally these issues occur because of translation problems or because the company does not fully understand the culture of the nation in which they are marketing their product into. Remember there are over 300 countries in the world and generally about 150 of them are pretty viable for multinational corporations with pretty good products.In reviewing the Internet's lists of multinational corporation advertising mistakes and international advertising of products while studying soft drink makers; I came across quite a few here is one very funny one that happened in China; Pepsi's "Come alive with the Pepsi Generation" translated into "Pepsi brings your ancestors back from the grave", in Chinese.Nasty problems often occur from misunderstandings, very often where an innocent comment, intended to help, is misconstrued by the recipient. Make sure it does not happen to you ….

    Someone emailed me today: ‘Is that the email box where I’ll find Avril Harper? I have a query.’

    I replied: ‘Yes. What is the Query?’

    Seconds later this appeared in my mailbox: ‘Thanks for your brusque reply. In view of your attitude I no longer want to bid on your items.’

    I tend to ignore most letters like that, they’re not worth wasting time over, but this one stumped me, just what had I done to offend him?

    It transpired he was querying my book about getting started on eBay and he considered my reply: ‘Yes. What is the query?’ to be ‘Short, rude and inconsiderate’.

    My answer to that was: ‘If you’re so easily hurt and take umbrage when someone is trying to be helpful, you will never succeed on eBay. You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and

    Public Relations for Water Erosion
    Water erosion is a huge issue along our coastlines and it is also a big concern in many areas with rivers, lakes and in places with peak run-off periods during the year. Water erosion causes bridges to fail, roadways to have sinkholes and severe issues with run away rivers over spilling their banks.The problems can get so serious that many areas have specially trained swift water rescue units in case of such a disastrous problem. Nevertheless folks still often just do not get it and it makes sense to alert people to the real problems of water erosion and how to deal with it, as well as the potential dangers. This can be done thru a robust public relations program so that people will trust this information as it generates local community goodwill.Information can be posted around town at libraries, city hall and perhaps even mailed to folks in 100-year flood zones as well. Too often in the news we see that folks have been flooded out from their homes due to a river e
    ox where I’ll find Avril Harper? I have a query.’

    I replied: ‘Yes. What is the Query?’

    Seconds later this appeared in my mailbox: ‘Thanks for your brusque reply. In view of your attitude I no longer want to bid on your items.’

    I tend to ignore most letters like that, they’re not worth wasting time over, but this one stumped me, just what had I done to offend him?

    It transpired he was querying my book about getting started on eBay and he considered my reply: ‘Yes. What is the query?’ to be ‘Short, rude and inconsiderate’.

    My answer to that was: ‘If you’re so easily hurt and take umbrage when someone is trying to be helpful, you will never succeed on eBay. You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and

    Benefits of Outsourcing to the Online Businessperson
    One of the nice things about making money online is that it can be done with no employee overhead. It's simply not that labor intensive. Even web sites can be built with programs that makes their creation simple enough for a single human being. But if you need help with some of the side considerations (like accounting) or simply want help at some point, what do you do?You could hire someone, but that's a massive pain and in my opinion, a grossly unnecessary hassle. If you hire employees, you have to consider: Benefits. Employment law. Meeting a regular payment schedule known as paying a salary. Dealing with subordinates if they decide they don't want to cooperate. Fortunately, none of these are necessary to endure. None of the tasks you'll ever encounter will need a constant source of dedicated attention known as an employee. You may get the occasional necessity, which you can handle with outs
    r items.’

    I tend to ignore most letters like that, they’re not worth wasting time over, but this one stumped me, just what had I done to offend him?

    It transpired he was querying my book about getting started on eBay and he considered my reply: ‘Yes. What is the query?’ to be ‘Short, rude and inconsiderate’.

    My answer to that was: ‘If you’re so easily hurt and take umbrage when someone is trying to be helpful, you will never succeed on eBay. You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and

    Business Valuation FAQs
    Considered a part of the annual strategic planning process, business valuation is the process of determining the estimated market value of a business enterprise. It is a valuable tool for business owners, stockowners and investors. Business valuation is used for a variety of purposes such as buy/sell agreements, mergers and acquisitions, estate planning, bankruptcies and pension plans.1. Why is business valuation important?Business valuation is very important as it is regarded as the heart of a buy-sell agreement instituted between business owners. It is important not only for a business owner preparing for a sale, but also for numerous business and legal situations that need a detailed valuation.Business valuation is conducted while buying or selling shares to employees, planning gifts to heirs, retiring and selling to other family members, providing adequate key man insurance coverage and creating a basis for compensating key non-family management.2
    he considered my reply: ‘Yes. What is the query?’ to be ‘Short, rude and inconsiderate’.

    My answer to that was: ‘If you’re so easily hurt and take umbrage when someone is trying to be helpful, you will never succeed on eBay. You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and

    Conflict at 36,000 ft
    This was supposed to be one of those sleepy flights that leaves late, crosses two time zones, and arrives at 11:00 p.m. But it wasn't.Yes, everyone is okay. Yet the three hour delay, a night in jail for one of the passengers, and a possible lawsuit could all have been avoided.Here's the story and the lessons we can learn from it.The passenger sitting across the aisle from me asked for a drink of water. Apparently the attendant walked by, ignoring her request. So the passenger went to the front of the plane to obtain a drink of water. An argument followed and the passenger returned to her seat, wrapped herself in a blanket, and lay down. A second attendant approached and the passenger announced, “I've been harassed and I'm going to file a complaint.” This attendant left and the first attendant came to the passenger and demanded, “What's your problem?” The passenger replied, “Leave me alone.” This exchange went back and forth a few times and
    You will upset buyers and sellers alike, and quite frankly I don’t want my book to help you on course to upsetting so many people. Go buy elsewhere’.

    Then I quickly removed him from my bidding list in case he bought later and left nasty feedback.

    My main point here isn’t to prove how difficult people can be, but to show how an innocent comment, intended to help, can be misconstrued by the recipient.

    I’m told it’s something to do with body language, or lack of it, and the experts say because the other person has just words to guide him and no facial or body gestures to determine the other person’s mood, it’s very easy to assume insult where none was intended. So what happened to me by email is just as likely to happen by letter, or telephone.

    The following tips should help you avoid problems like this and show how even words used in your eBay listings can cause confusion and reduce your selling chances:

    * Let’s face it, my disgruntled associate could have provided more information in his own first email, both allowing me to provide a longer more meaningful response and meaning I would not end up answering his que

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