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    Feedback - Confirming the Good News
    The feedback I'm talking about here isn't some sort of formalised appraisal that takes place with your team members every month, or every six months or once a year. This feedback happens continually and it happens when you see or hear something you want to give feedback on. The trick is - keep it simple.If you see or hear something you do like - you tell the team member about it. If you see or hear something you don't like or feel could be done better - you tell the team member about it and you coach them.Confirming Feedback is about giving the good news. It's about confirming to your team member that you approve of whatever it is you've seen them do or heard them say. It's a compliment or a thank you.

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market. The Strategic Planning Gap
    The reason is the planning gap, that great divide between strategic planning and execution. Usually known as operational planning, this area of the overall planning process is often misunderstood and overlooked in many companies. To make matters worse, as many firms focus on being more strategic at the senior leader level, and putting tight process around project execution at the lower levels, the planning gap is becoming more pronounced.The solution to overcoming the gap is not simple, but it has a few consistent ingredients: one part process, one part communication, two parts leadership development, and three parts cultural change. A solution that focuses on improving process and communication alone is doomed

    Regardless whether you manage a small business, charitable organization, or Fortune 500 company, choosing the right web design firm can quickly become a full-time research project. With thousands of design firms to choose from, what factors truly determine which design firm is best for your business?

    The primary considerations for choosing a web design firm are:

    * Price
    * Customer service/access to support
    * Credibility indicators of the design firm
    * Portfolio and design experience
    * Other services offered (domain renewal, hosting, SEO)
    * Turnaround time

    Let’s take a closer look at each consideration in detail, and explore how to identify and qualify the right design firm.

    Price

    Like many products and services we purchase, both personally and professionally, deciding on a web design firm can often come down to price. But the value of the services rendered is really what’s important. A $200 web site usually turns out to look, feel and perform like a $200 web site.

    The price of your site’s development will depend on three factors: the features of the site, the amount of content, and the service options included with the design package, such as hosting.

    Because pricing varies by firm, here are several principles to use when determining the validity and value of a web design quote:

    * Does the quote state one all-inclusive price for the entire project?
    * Is there a reoccurring monthly fee for hosting?
    * Is the site custom-built, or is it customization of an existing template?
    * Is there a separate fee for content development, such as writing sales copy?
    * Is domain registration/management included in the package?
    * Will the firm provide multiple design concepts, prior to actual development?

    It’s important to compare quotes from at least three firms to, determine the value of the services offered. Looking for the best value is important in a competitive service market.

    Customer Service

    There’s nothing worse than signing with a firm that offers a great product, only to find out they are impossible to contact. Consistent, open contact with your web design firm is important for ensuring success before, during, and after your web site is developed.

    Throughout the design process, you may identify text, photos, or contact information you’d like to change before the site goes live. If you have immediate questions regarding your site’s development, you’ll be glad to have immediate contact with customer support staff by e-mail, telephone, or live chat.

    If you are limited to e-mail technical support, consider other firms that offer a wider range of customer service options such as telephone and live chat support. E-mail is great for convenience – when it’s convenient.

    Credibility Indicators

    Identifying “credibility indicators” can help ensure a firm is trustworthy, and will be around after your deposit or full payment is sent. Credibility indicators include, but are not limited to:

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market. List Building With PPC
    PPC or pay-per-click is the process of paying for high search engine results. Basically you bid a specified amount to be placed at a certain position above or to the side of the natural search engine results, and you pay when someone clicks through to your web site.Because there are many bidders on most popular words, the bid prices tend to be higher than what would allow you to quickly monetize a PPC campaign.PPC should only be pursued as a traffic – generating tool when you have a sizable budget to literally lose in your testing phase. My last PPC campaign cost me over $3000 in about 5 weeks, and I am barely predicting break-even over the long term on that campaign. PPC is not easy to do right up front, and d services we purchase, both personally and professionally, deciding on a web design firm can often come down to price. But the value of the services rendered is really what’s important. A $200 web site usually turns out to look, feel and perform like a $200 web site.

    The price of your site’s development will depend on three factors: the features of the site, the amount of content, and the service options included with the design package, such as hosting.

    Because pricing varies by firm, here are several principles to use when determining the validity and value of a web design quote:

    * Does the quote state one all-inclusive price for the entire project?
    * Is there a reoccurring monthly fee for hosting?
    * Is the site custom-built, or is it customization of an existing template?
    * Is there a separate fee for content development, such as writing sales copy?
    * Is domain registration/management included in the package?
    * Will the firm provide multiple design concepts, prior to actual development?

    It’s important to compare quotes from at least three firms to, determine the value of the services offered. Looking for the best value is important in a competitive service market.

    Customer Service

    There’s nothing worse than signing with a firm that offers a great product, only to find out they are impossible to contact. Consistent, open contact with your web design firm is important for ensuring success before, during, and after your web site is developed.

    Throughout the design process, you may identify text, photos, or contact information you’d like to change before the site goes live. If you have immediate questions regarding your site’s development, you’ll be glad to have immediate contact with customer support staff by e-mail, telephone, or live chat.

    If you are limited to e-mail technical support, consider other firms that offer a wider range of customer service options such as telephone and live chat support. E-mail is great for convenience – when it’s convenient.

    Credibility Indicators

    Identifying “credibility indicators” can help ensure a firm is trustworthy, and will be around after your deposit or full payment is sent. Credibility indicators include, but are not limited to:

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market. 20 Easy Ways to Improve Retail Profit Margins
    Helping Small Business owners succeed in today’s challenging marketplaceAll stores need to manage inventory, costs and expenses. This means knowing how to run your business from the top to the bottom. You have to make decisions, manage time and resources, and know how to run the business better than anyone working for you. To maximize profits and improve the return on your business investment, you must focus on measuring profitability against costs, expenses, and efficiency: To help you compete in today’s business environment, here are some tips, tactics, and ideas to use to become a savvier retailer:1. Implement a computerized system to manage, control, and balance your inventory.2. Make your business diss it customization of an existing template?
    * Is there a separate fee for content development, such as writing sales copy?
    * Is domain registration/management included in the package?
    * Will the firm provide multiple design concepts, prior to actual development?

    It’s important to compare quotes from at least three firms to, determine the value of the services offered. Looking for the best value is important in a competitive service market.

    Customer Service

    There’s nothing worse than signing with a firm that offers a great product, only to find out they are impossible to contact. Consistent, open contact with your web design firm is important for ensuring success before, during, and after your web site is developed.

    Throughout the design process, you may identify text, photos, or contact information you’d like to change before the site goes live. If you have immediate questions regarding your site’s development, you’ll be glad to have immediate contact with customer support staff by e-mail, telephone, or live chat.

    If you are limited to e-mail technical support, consider other firms that offer a wider range of customer service options such as telephone and live chat support. E-mail is great for convenience – when it’s convenient.

    Credibility Indicators

    Identifying “credibility indicators” can help ensure a firm is trustworthy, and will be around after your deposit or full payment is sent. Credibility indicators include, but are not limited to:

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market. Catch the Spirit of the Entrepreneur
    Grabbing opportunities with open arms is often easier to talk about than to actually do. Most people find themselves dreaming about being rich but never actually doing anything about it. A combination of procrastination and 'what if' syndrome can cripple your creative spirit and might mean your idea will never become a reality.Socrates said "Action equals knowledge'. He was one of the greatest philosophers of our time. What he meant was that it is through action that we achieve results.For example, you could think about learning Spanish for months, imagining the holidays you will take and the people you will communicate with. You can dream forever but accomplish nothing unless you actually make the effort to star>Throughout the design process, you may identify text, photos, or contact information you’d like to change before the site goes live. If you have immediate questions regarding your site’s development, you’ll be glad to have immediate contact with customer support staff by e-mail, telephone, or live chat.

    If you are limited to e-mail technical support, consider other firms that offer a wider range of customer service options such as telephone and live chat support. E-mail is great for convenience – when it’s convenient.

    Credibility Indicators

    Identifying “credibility indicators” can help ensure a firm is trustworthy, and will be around after your deposit or full payment is sent. Credibility indicators include, but are not limited to:

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market. Want To Start Your Own Forum
    People are always willing to help and answer any questions that you may have in forums. When starting any thing you need to make a solid effort and believe it will work, most people will fail because they are not patient and do not give it enough time flourish, take it one day at a time and relax the people will come. People are also feeling that they have an identity, and putting it on the Web is a great way of expressing themselves.With human activity on your forums, visitors are more inclined to stay and interact with other members. Statistics have shown that 15%-25% of the visitors will join the forum if it interest them while the others will read the post. There is no rule of thumb when it comes to knowing how busy

    * Toll free telephone support
    * 24 hour customer service
    * Better Business Bureau affiliation
    * Human e-mail address contacts
    * Google PageRank of 2 or above
    * Presentation of a hard-copy quote/design contract

    Design Experience/Portfolio

    Does the design firm have experience in working with similar types of businesses? Even if a designer doesn’t have a web site in their portfolio related to your industry, the firm you select should have a strong working knowledge of how to develop an effective site for your business type. Product and service web sites are not the same. Your designer should have a plan of action for developing a site that reaches the maximum number of prospective customers in your target market.

    A few good questions to ask about a firm’s design experience include:

    * Does the firm offer a number of diverse, finished web sites available for review?
    * Will the firm conduct research regarding my competition?
    * Will my web site highlight the features, benefits and value of my product or service?
    * Has the firm outlined a plan of action for creating an effective site, start to finish?

    Design experience need not always relate to the type of web sites the firm has previously developed. If you have a specific look in mind, ask the firm if achieving a similar design is possible. The ultimate goal is to know you’re going to get a tangible benefit out of your site through effective, affordable web design.

    Additional Services

    Many web design firms offer design, but do not provide other required services such as hosting and domain name registration. Ideally, your web design company should be a full-service firm, offering at least basic hosting, domain registration and search engine optimization services tailored to your needs. Research each firm to determine other key lines of business, so that any future expansion of your site will be seamless as your business grows.

    Turnaround Time

    An effective website should take 30-60 days to go live, from the start of production. Unless you’re offering hundreds of individual products or services on your web site, the entire development process, start to finish, should take no longer than 60 days. Turnaround time should include:

    * Upload of your web site to the hosting provider
    * Configuration of any scripts or forms on your site
    * Domain propagation (accessing your web site and e-mail via yoursite.com)

    Hiring the cheapest, fastest, or most elaborate web design firm does not always equate to hiring the right web design firm. A limited amount of front-end research can save time and money in the long term, and maximize the sales revenue from your web presence.

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