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    How Not To Treat Your Customers
    One day, I made an appointment to get a quote from an IT company on setting up a new office. We agreed on 3pm on-site one day the following week. Excellent! I had shortlisted some likely suspects and emailed and telephoned three companies to see if there was ‘a fit’.This is a lot more work than I usually do to procure a service or buy a product. I’m a see the house one day, buy it the next kind of girl.But IT is serious.Having reliable equipment connections and virtual back-up is to business what breathing is to bodies.And it’s expensive, temperamental and the people you pay to help you with it speak another language.Talk of setting up a new network and decisions between wireless and wired causes me as much stress as choosing the right outfit to make just the right impression.Anyway, my research suggested that I had found ‘the one’ and I anticipated our meeting like the first date it was.I also very neatly set up my day’s appointments around that 3 o’clock commitment and scheduled half an hour for my first tryst with the IT guy.At 3.10 he was not here. So I called to make sure there wasn’t a problem.His boss told me he had been ‘meaning’ to call me for 15 minutes but had been too busy, but my guy was well on his way. ‘Be there soon’.And he was 15 minutes later at 3.25, five minutes before I was scheduled to leave.He scowled at me when I said he had five minutes only, as I had to go. Couldn’t believe it! I explained th
    the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder

    Internet Marketing Strategy News - Social Media Making Inroads into Mainstream News Providers
    There has been an interesting development in the Reuters Internet Marketing Strategy. You know you're making your mark when a media stalwart like Reuters pays millions of dollars for a share in a blog distribution start-up. Social media could ask for no better endorsement.Reuters has invested $7 million in Pluck, the world's biggest blog syndication network, called BlogBurst. BlogBurst connects newspapers and other media sites to 2,800 selected blogs, helping traditional media supplement their journalism with blog viewpoints, says the official announcement.Web logs, or blogs, have become a major source of commentary and reader feedback on the Internet. Traditional media have increasingly turned to blogs for insight and analysis, says Reuters.If you're still wondering whether a blog could be a good media relation and PR tool, perhaps this is the final push you need to make blogs part of your Internet marketing strategy.Of course Reuters won't be indexing just any blog. "Selected blogs" is the key phrase here. Technorati indexes millions of blogs and the number doubles every 6 months. Pluck syndicates 2,800.In real estate the mantra is location, location, location. You need to think content, content, content.They want blogs that offer insight and analysis--interesting content their readers will want to consume.Keep in mind the eMarketer findings on why people read blogs--the number one reason is, "To get news and information I can't find elsewhere."
    Just a decade ago the concept of bank liquidity was for all intents and purposes only one for the Bank Regulator to really concern himself with. A bank had to remain liquid –critical if it were to enjoy the confidence of its depositors – but this criticality was an “after the event” issue.

    Then banks enjoyed a high degree of anonymity and choice in how it managed its liquidity. This was as a result of the techniques then used for settling interbank obligations. These techniques had been devised and refined over two or more centuries. They had come from a pre-computer world that relied on manual transaction processing of instruments such as cheques. Early moves at computerization of bank processes simply mechanized the manual approach by using the batch processing system. So the critical factor that related to the measuring of a bank’s liquidity could only be determined after the end of the trading day had been completed and all the “ins” and the “outs” were matched up. Even then, a bank had a safety net, provided by the central bank, which in most countries was prepared to cover any shortfall, and then to backdate this cover to the previous trading day.

    A growing understanding of settlement risk and the possible contagion to systemic failure led central banks, almost without exception, to implement payment systems, usually under their own direct control that ensured finality of settlement. Real Time Gross Settlement (RTGS) especially where high value payments were involved has become the accepted mechanism of ensuring safety in national payment systems.

    This was followed by the need to ensure that the settlement of stock exchange transactions also took place in a secure manner and that delivery of the shares was only against the exchange of a payment that was final and irrevocable. The RTGS approach fitted this need admirably.

    Foreign exchange settlements were the next problem. The collapse of the Herrstadt Bank had caused major problems. The solution propsed by a group of major international banks was for the CLS (continuous linked settlement) system which won the approval of the major central banks. Again the RTGS system was pressed into use to provide the secure payments leg. Additional factors such as straight through processing (STP) provided the reward of error free transactions. All this has added to the need to manage liquidity in real time.

    Each new payment dimension (i.e. RTGS, DvP, CLS) adds to the complexity of the problem. Funds flows now involve domestic, foreign and securities payments as a minimum – each flow is really dependent on the other flows. There may be other dimensions too, depending on local arrangement and conditions, where other settlements may be require to be settled in real-time and on RTGS principles, such as ACH operations or cheque clearing operations.

    The complexity of these requirements was the subject of an intensive study in 2000 by the Payments Risk Committee of the Federal Reserve Bank of New York (“Interday Liquidity in the Evolving Payment System: A study of the impact of the Euro, CLS Bank and CHIPS finality”). The study examined the potential implications for US dollar intraday liquidity risks that would come about from planned changes to payment systems in the US and elsewhere. In the words of the committee the report was “intended to stimulate dialogue on the issue and to suggest some possible best practices”. Even though the main focus was on the liquidity effect to banks in the US, the problems and the solutions are applicable to banks everywhere. A key finding is quoted below in full, and illustrates the direction in which bank liquidity management has been heading.

    “These changes will create a need for better measurement of payments flows, use of queuing techniques to regulate payment flows, better communications, and a generally higher awareness by treasury managers of developments in the payments processing functions. Payment operations will assume some of the characteristics of continuous industrial processes where real-time measurement is required to assess the buildup of imbalances within systems, identify gridlocks within and between systems, and establish more elaborate contingency plans. The interconnections between systems will also require new control processes in order to cope with unexpected volume and systems changes.”

    Bank liquidity management is a critical area. However, up to the present time, many banks have not yet fully realized the effects that the real-time flows of funds have on their operations.

    Depending on the size of the bank, the basic problem that is faces will be different. As an example, in a smaller bank, the problem could well be one of trying to match the magnitudes of the inflows and the outflows in "approximate" real-time. This sort of problem does not arise in the case of the larger banks simply because they send and receive high volumes of payments almost continuously throughout the day. So essentially they have a natural flow of funds that helps with the matching process. In countries where CLS is now fully operational banks have found that they have another dimension to this real-time aspect. What has happened is a whole range of fresh scenarios as a result of interactions between the liquidity side of the RTGS system (which one must remember are real-time domestic payments) and the CLS system (which is real-time Forex settlement). A further example of this process is the RTGS interaction with the securities system. One way to view the problem is to envisage a game of chess. The real-time liquidity challenge presented by an RTGS system alone, can be viewed as a game of chess, in two dimensions. However once one adds CLS, Securities and other real-time funds flows one begins to add additional “chessboards” to the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder

    SEO Marketing Solutions
    SEO is search engine optimizing inalterable that usually assists Info Strada Exporters in challenging solutions that help them to rank their web sites at the top search engines. SEO strategies involve keyword density, link building, optimizing, etc which is the own of concentrating on the category or relevancy of a web site. Links building often makes up quality links and relevancy factors into whether a web venue will approximate top the ranks of major online search engines.How keyword dense content works:For instance, you may begin by Pondering over the locutions/keywords that users/customers demand. Irregularly searching for your range, service, etc is a good start in SEO marketing solutions. SEO keywords are what drive traffic to a web page, which makes optimizing important. Users insist that marketers employ relevant keywords to locate your website. For instance...employment, recruiters, interviewers, corporation, wage slave, etc. Now, if the client typed in one of the keywords, will he/she find your web site easier if you have relevant keywords embedded into your pages?Relevant keywords can tag in your URL, title tags, environment or domain name, description tags, Meta Tags, keyword Meta tags, and the ALT text, as well as the links on your page. Google rates this behavior fairly, high.What makes, one position ahead of another is the Bestsellers. If your keywords are invariable, it hurries traffic to your web pages, which Google considers. Howe
    ally where high value payments were involved has become the accepted mechanism of ensuring safety in national payment systems.

    This was followed by the need to ensure that the settlement of stock exchange transactions also took place in a secure manner and that delivery of the shares was only against the exchange of a payment that was final and irrevocable. The RTGS approach fitted this need admirably.

    Foreign exchange settlements were the next problem. The collapse of the Herrstadt Bank had caused major problems. The solution propsed by a group of major international banks was for the CLS (continuous linked settlement) system which won the approval of the major central banks. Again the RTGS system was pressed into use to provide the secure payments leg. Additional factors such as straight through processing (STP) provided the reward of error free transactions. All this has added to the need to manage liquidity in real time.

    Each new payment dimension (i.e. RTGS, DvP, CLS) adds to the complexity of the problem. Funds flows now involve domestic, foreign and securities payments as a minimum – each flow is really dependent on the other flows. There may be other dimensions too, depending on local arrangement and conditions, where other settlements may be require to be settled in real-time and on RTGS principles, such as ACH operations or cheque clearing operations.

    The complexity of these requirements was the subject of an intensive study in 2000 by the Payments Risk Committee of the Federal Reserve Bank of New York (“Interday Liquidity in the Evolving Payment System: A study of the impact of the Euro, CLS Bank and CHIPS finality”). The study examined the potential implications for US dollar intraday liquidity risks that would come about from planned changes to payment systems in the US and elsewhere. In the words of the committee the report was “intended to stimulate dialogue on the issue and to suggest some possible best practices”. Even though the main focus was on the liquidity effect to banks in the US, the problems and the solutions are applicable to banks everywhere. A key finding is quoted below in full, and illustrates the direction in which bank liquidity management has been heading.

    “These changes will create a need for better measurement of payments flows, use of queuing techniques to regulate payment flows, better communications, and a generally higher awareness by treasury managers of developments in the payments processing functions. Payment operations will assume some of the characteristics of continuous industrial processes where real-time measurement is required to assess the buildup of imbalances within systems, identify gridlocks within and between systems, and establish more elaborate contingency plans. The interconnections between systems will also require new control processes in order to cope with unexpected volume and systems changes.”

    Bank liquidity management is a critical area. However, up to the present time, many banks have not yet fully realized the effects that the real-time flows of funds have on their operations.

    Depending on the size of the bank, the basic problem that is faces will be different. As an example, in a smaller bank, the problem could well be one of trying to match the magnitudes of the inflows and the outflows in "approximate" real-time. This sort of problem does not arise in the case of the larger banks simply because they send and receive high volumes of payments almost continuously throughout the day. So essentially they have a natural flow of funds that helps with the matching process. In countries where CLS is now fully operational banks have found that they have another dimension to this real-time aspect. What has happened is a whole range of fresh scenarios as a result of interactions between the liquidity side of the RTGS system (which one must remember are real-time domestic payments) and the CLS system (which is real-time Forex settlement). A further example of this process is the RTGS interaction with the securities system. One way to view the problem is to envisage a game of chess. The real-time liquidity challenge presented by an RTGS system alone, can be viewed as a game of chess, in two dimensions. However once one adds CLS, Securities and other real-time funds flows one begins to add additional “chessboards” to the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder

    Internet Marketing Tool The Key to Your Success
    An internet marketing tool is a term often used in internet marketing but the question is, what is it? What can it do for you and your online business? Is it advantageous to use an internet marketing tool? How does an effective marketing tool affect the sales of your company? What are the different types of internet marketing tool? Well, an internet marketing tool is a device that provides digital advantage for internet marketers in completing a certain task. In order for your internet marketing to be successful you need to have an effective internet marketing tool.An internet marketing tool defines a set of specific steps that must be completed in order to perform an operation. They often require for the user to select with the mouse before the operation can be completed on the given selection. They must usually be created for a specific data using a constructor and then the associated functions can be applied to that data.One internet marketing tool is the electronic mail, better known as email, is the most important tool used on the Internet. It's much faster than snail mail, less expensive and enables you to instantly communicate with your visitors and customers. Although most Internet Service Providers include email accounts for their customers, these accounts really aren't adequate for an Internet business -- especially if you get a large amount of email. Not only do the email addresses contain your ISP's name, but they are also very limited on features and options.A
    an intensive study in 2000 by the Payments Risk Committee of the Federal Reserve Bank of New York (“Interday Liquidity in the Evolving Payment System: A study of the impact of the Euro, CLS Bank and CHIPS finality”). The study examined the potential implications for US dollar intraday liquidity risks that would come about from planned changes to payment systems in the US and elsewhere. In the words of the committee the report was “intended to stimulate dialogue on the issue and to suggest some possible best practices”. Even though the main focus was on the liquidity effect to banks in the US, the problems and the solutions are applicable to banks everywhere. A key finding is quoted below in full, and illustrates the direction in which bank liquidity management has been heading.

    “These changes will create a need for better measurement of payments flows, use of queuing techniques to regulate payment flows, better communications, and a generally higher awareness by treasury managers of developments in the payments processing functions. Payment operations will assume some of the characteristics of continuous industrial processes where real-time measurement is required to assess the buildup of imbalances within systems, identify gridlocks within and between systems, and establish more elaborate contingency plans. The interconnections between systems will also require new control processes in order to cope with unexpected volume and systems changes.”

    Bank liquidity management is a critical area. However, up to the present time, many banks have not yet fully realized the effects that the real-time flows of funds have on their operations.

    Depending on the size of the bank, the basic problem that is faces will be different. As an example, in a smaller bank, the problem could well be one of trying to match the magnitudes of the inflows and the outflows in "approximate" real-time. This sort of problem does not arise in the case of the larger banks simply because they send and receive high volumes of payments almost continuously throughout the day. So essentially they have a natural flow of funds that helps with the matching process. In countries where CLS is now fully operational banks have found that they have another dimension to this real-time aspect. What has happened is a whole range of fresh scenarios as a result of interactions between the liquidity side of the RTGS system (which one must remember are real-time domestic payments) and the CLS system (which is real-time Forex settlement). A further example of this process is the RTGS interaction with the securities system. One way to view the problem is to envisage a game of chess. The real-time liquidity challenge presented by an RTGS system alone, can be viewed as a game of chess, in two dimensions. However once one adds CLS, Securities and other real-time funds flows one begins to add additional “chessboards” to the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder

    Comparing Visitor Traffic on Vacation Rental Web Sites
    1. IntroductionThere are literally hundreds of vacation rental sites that you can use to advertise your vacation rental property, varying from large, well established sites, to smaller sites that focus on a particular geography or niche market. However, with so many sites to choose from, which vacation rental web sites will bring enquiries and bookings for your particular vacation rental property?Compare Owner Holiday Rentals (http://www.compareownerholidayrentals.com) recently developed a method for comparing the visitor traffic to different vacation rental web sites.Although there are lots of other factors that will influence the number of enquiries and bookings your vacation rental listing generates, attracting large numbers of visitors to the site is absolutely key. If the vacation rental web site on which you are listed does not attract visitors in sufficient numbers, then no matter how good a job you have done creating your vacation rental listing, this will not translate into bookings. Hence, comparing the level of visitor traffic on vacation rental web sites is a good first step in assessing their relative attractiveness.2. Measuring Visitor Traffic to Vacation Rental Web SitesIt seems logical that the larger sites should attract the most traffic, but it would be nice to have some objective way to compare the number of visitors to the various vacation rental web sites.Measuring visitor traffic on the internet is an approximate science at best,
    hanges.”

    Bank liquidity management is a critical area. However, up to the present time, many banks have not yet fully realized the effects that the real-time flows of funds have on their operations.

    Depending on the size of the bank, the basic problem that is faces will be different. As an example, in a smaller bank, the problem could well be one of trying to match the magnitudes of the inflows and the outflows in "approximate" real-time. This sort of problem does not arise in the case of the larger banks simply because they send and receive high volumes of payments almost continuously throughout the day. So essentially they have a natural flow of funds that helps with the matching process. In countries where CLS is now fully operational banks have found that they have another dimension to this real-time aspect. What has happened is a whole range of fresh scenarios as a result of interactions between the liquidity side of the RTGS system (which one must remember are real-time domestic payments) and the CLS system (which is real-time Forex settlement). A further example of this process is the RTGS interaction with the securities system. One way to view the problem is to envisage a game of chess. The real-time liquidity challenge presented by an RTGS system alone, can be viewed as a game of chess, in two dimensions. However once one adds CLS, Securities and other real-time funds flows one begins to add additional “chessboards” to the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder

    Flight Attendant Hiring Outlook
    The hiring outlook for flight attendants has brightened considerably over the past few months. Led by United Airlines’ recent announcement that they would immediately begin to hire up to 2000 new flight attendants, this news has sparked the most attention. If you are interested in becoming a flight attendant, the market is the best it has been in five years. Let’s take a look at who is hiring or who can be expected to hire over the next year.Legacy Carriers – Beaten up by high employee costs, surging fuel prices, competition from low priced carriers, and overall inefficiency, two legacy carriers [defined as those air carriers who have helped shape the US airline industry] are turning the corner and are hiring flight attendants. United Airlines and Continental Airlines are hiring for various bases within the US.Discount Carriers – Southwest, AirTran, Mesa, and Alaska Airlines are all hiring right now. In fact, across the board hiring is taking place at virtually all discounters right now as they seek to strengthen their footing in the marketplace.Regional Carriers – Chautauqua, Comair, Champion Air, and Air Wisconsin are all hiring. Like the discount carriers, most regional carriers are awash in cash and are expanding their routes. More routes means additional employees needed to fill the increased capacity.Charter Carriers – Air Miami and several other airlines that fly unscheduled flights are hiring.Start Up Carri
    the first. One can visualize these extra chessboards as being stacked vertically so that in reality there are a number of games in three dimensions, one above each other. They are all being played at the same time and each game is affected by and interacts with each of the others. Checkmate on any one level can lead to checkmate on all the others. In essence one is forced to play a game of 3-dimensional chess, replacing the traditional one.

    To successfully manage intraday payment liquidity involves a high degree of technical and analytical skill. Until recently the technical complications of successfully implementing such a system on a bank wide basis have been difficult to overcome. New technologies are changing this. The basic principle of such a system lies in the effective modeling of payment inflows and outflows on a timed basis throughout the trading day. To model these flows three key information sources are required:

    •Actual data. Actual data relating to payments that have already been received or made

    •“In the Pipeline”. Data relating to “pending” payments. This may be payments in an internal RTGS queue, or scheduled to be made in terms of CLS or any other commitment. In certain cases inward payments may also be modeled with certainty such as CLS settlements due

    •Forecast of payments flows. In some cases an estimate will need to be made of unaccounted for payment flows that are anticipated for the remainder of the trading day. This information may be based on historical data adapted in terms of day, the time of the month, fiscal calendar events and so on.

    The timing of these various flows may be entirely random, as in an RTGS system or it may be to a specific schedule linked to pre-defined settlement times such as for ACH, Securities, CLS, Cheque and other similar settlements. The range of payments that need to be covered is essentially the whole range of payments that the bank is involved in clearing. For a typical bank this may involve all or most of the following elements:

    •The RTGS system

    •CLS obligations either as a direct participant or as a sponsored member or conventional foreign exchange flows

    •Securities settlements These three flows are relatively straightforward as they only involve the “credit” flow of funds – this means that payments are generated by the paying to the payee bank.

    •ACH operations which will include the conventional debit and credit payment flows as well as Giro type payments

    •Cheque clearing operations

    •Credit/ Debit card clearing operations which would include EFTPOS transactions

    •Other transaction flows such as the settlement of actual banknote withdrawals and deposits with the central bank or other parties.

    These four scenarios are more complex in that they involve the processing of both credit and debit transactions, usually in the same systems. An example to illustrate what is meant would be a bank sending out both credit and debit ACH transactions – Credit payments would be an outflow to the bank, while debit transactions would represent an inflow of funds. The process is made more complex by the fact that very often transactions are returned for one reason or another – cheques will not be paid; credit transfers cannot be applied because the account has been closed etc.

    An often heard criticism against including the flows for these last four systems in an overall liquidity management system is that while they represents high volumes of transactions their value tends to be insignificant and hence irrelevant to the overall position of the bank. This depends entirely on the customs and practices of the banking operations in the country concerned. In some countries values of cheque and non-RTGS electronic payments may exceed the total of RTGS values. In others cheques, as an example, still represent a significant volume and sometimes significant values.

    The technique in managing intraday payment flows is relatively simple in principal – more difficult though in practice. The techniques described below are based on the well-established process used by many of the world’s larger banks to manage their overall liquidity position in terms of assets and liabilities. Banks use this technique or a variation of it over a period of weeks or months. This technique can be adapted to manage the specific requirements of a bank intraday and end-of-day payments flow.

    While this technique focuses on the use of the framework by larger banks in-so-far as the range and diversity of the various payment systems used, this approach is equally applicable to bank payment liquidity measurement and control, even for local, strictly domestic banks. The basic principles revolve around:

    •Good management

    •Information systems

    •Centralized liquidity control

    •Analysis of net funding requirements under alternative scenarios, and

    •Contingency planning

    All these are crucial elements of strong payment liquidity management at a bank of any size or scope of operations. The information systems and analysis needed to implement the approach, however, can probably absorb fewer resources and be much less complex at a local bank or a bank that is active in fewer payment systems than the large, internationally active banks.

    A bank’s “Treasury Manager” needs not only to have the appropriate liquidity available, but also he needs to have a range of strategies to help him fight this “war”. The strategies and techniques that he will use will include derivatives, swaps, repurchase agreements etc.

    The Treasurer’s office has become the command post in this new liquidity “battle” and a key element is going to be the information that he will need for each day’s operations. This information will include details of:

    •Current day transactions and flows

    •Details of transactions that are still in the “pipe-line”

    •Estimates of expected transactions (for those transactions that have not quiet reached the pipeline), but based on know events, trends and historical information.

    •Some very intelligent computing that combines all these sources of information into a single scenario that the bank treasures can use, effectively.

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